Smiles of Eastlake is the best! The staff are so kind & professional, they are gentle with patients…read moreand are always committed to providing a comfortable and pleasant experience. I have been their patient for years and I will say they are worthy of trust - they will explain different treatment plan options in as much detail as you want, and they never push unnecessary treatment as some others practices tend to do. I highly recommend Smiles of Eastlake.

I went to Smiles of Eastlake for a comprehensive exam and cleaning. After reviewing my X-rays, I…read morewas told I had a couple of cavities and that some of my old fillings should be replaced. I trusted their professional judgment and agreed to the recommended treatment. During the procedure, the numbing injection was incredibly painful. I've had fillings before, so I knew this didn't feel normal. I remember thinking maybe they just used a different technique, so I trusted the process and didn't question it. Looking back, I wish I had advocated for myself. Ever since that filling was completed, that tooth has been in pain. I lived with that pain for the next 2-3 months, hoping it would eventually go away. Instead, I pushed it to the back of my mind and convinced myself it would get better. When I finally flew back to the D.C. area, I went to the dentist I've trusted for the past 10 years. He took new X-rays of the painful tooth and diagnosed me with pulpitis, an inflammation of the dental pulp. He also showed me that the new filling extended beyond the previous filling. He expressed concern about whether that additional drilling was necessary. He couldn't say for certain that it wasn't, but the look on his face and our conversation were concerning to me. I'm not accusing anyone of wrongdoing. I'm simply sharing the facts. During my comprehensive exam and X-rays at Smiles of Eastlake, there was no indication of inflammation in that tooth. After the filling was done, I developed constant pain in that same tooth and was later diagnosed with pulpitis by another dentist. My biggest issue with Smiles of Eastlake was that the office felt rushed and impersonal. It felt more like a high-volume practice than one focused on individualized patient care. Once my trust was broken, I wasn't comfortable returning. This review is really about two things. First, if you choose Smiles of Eastlake, proceed with caution. Ask questions, advocate for yourself, and don't be afraid to get a second opinion if something doesn't feel right. Second, listen to your body. I ignored persistent pain for 2-3 months because I assumed it would get better. It didn't. Whether this outcome could have been prevented, I don't know, but I do know that ignoring my symptoms wasn't the right decision. I hope my experience encourages someone else to trust their instincts and seek care sooner.

I had a fabulous experience with Dr. Lichter and his staff. Staff is caring and so welcoming…read more Dr. Lichter makes you feel comfortable and calm. He explains what he will be doing and I had no pain, Highly recommend.

First time going to Dentist Derek M Lichter, had a great experience. Great customer service every…read moreone was so friendly and helpful:). Thank you !

Nice people, terrible dentistry…read more Originally went in for tooth pain and a cleaning, and ended up getting a terrible, 2-session cleaning and a possibly avoidable root canal. First, the cleaning. I'm nearly 50 and have been receiving dental care since I can remember, so when they stated it would take 2-sessions I was skeptical. The tech stated it would take a couple sessions because they had to numb me due to the extent of the cleaning needed. The first session they numbed one side of my mouth and then performed an extremely light cleaning, to the point I wondered why the need for numbing. The second session I requested no numbing and the same, very light cleaning was performed. This was 3-sessions, which took nearly 6 months to complete. Perhaps if they didn't bring people in 3 times for something that should only take 1 visit they wouldn't take so long to perform simple cleanings. Second, the tooth pain. I made it very clear to the tech and dentist where the pain was and what it felt like. After the x-rays, the dentist came in and said, "Not sure where the pain is coming from. There aren't any cavities, see?" and showed me the x-ray like I knew what I was looking at. I never said I had a cavity, just pain. Turns out after an excruciatingly painful weekend it was determined the tooth had cracked and become inflamed from infection. After getting the root canal at a different dentist (Endodontist) and returning to Otay Lakes Dental Care, they informed me they would put on a temporary crown and the permanent crown wouldn't be ready for another 2+ weeks. I would also have to chew on one side for 2+ weeks with the temporary crown and then another week with the permanent crown, to which I responded with some frustration that they had missed the cracked tooth and the rest. The front desk representative took immediate offense and basically showed me the door. The dentist did contact me and express concern for my experience, and explained the 2+ weeks for a crown is standard. I also own some responsibility for not pressing the issue, so I've updated my review.

Everyone here is super nice from the front desk to assistants to the dentist. Very clear on what…read morethey are going to do with no hidden agenda. I was able to ask as many questions and I was met with great answers. I got my cavities filled and a teeth cleaning. Great place!

Thankful for this group, Dr Singh, the hygienists & Hivi at the front. Everyone has been gracious…read moreand kind to me, even when I'm terrified of the dentist and my initial appts were urgent. They're patient, explain everything clearly & it means more than they know.

DO NOT GO HERE!!! They keep overcharging me and billing my insurance for services I didn't even…read morereceive!!!! I think this place is a SCAM!!! There are plenty of other dentists to choose from.

5 star all the way!!!! I've been a patient of Dr. Smile for about 3 years. It's quite evident his…read morestaff enjoy working here and it shows. The woman that cleaned my teeth taught me how to properly floss and recommended I purchase a water pic. As a result my gums have never been this healthy. Keep up the good work guys!!

Our family has a new dentist, Dr. Addario, and we are truly impressed with him. He took the time to…read morethoroughly explain our X-ray results and clearly outlined his plan of care. We really appreciated his kindness and professionalism. Kudos as well to his wonderful staff -- such a caring and welcoming team!

This was my first dental visit in a few years, and I have had enough bad experiences to write a…read morebook with other providers. The initial exam was efficient and clear, the cleaning was also great. I have a fear of the dentist and of needles in general, but the team there was patient, efficient, explained enough to put me at ease, and checked in with me regularly. I really appreciate the approach to care they took. The only reason for 4 vs. 5 stars is that it does seem like they are training a new front desk personnel (which will help in the long run!) but does seem to create a short backup in the front and require some reconfirmation of care with the team and me a few times before finalizing the next appointments. The team (including all the front desk team members) are really patient and helpful though!

I have been meaning to leave this review for awhile. This place is a money grab, go to family first…read moredentist instead. Overall, my cleaning experience here was great until they tried to charge me and my husband almost $1000 per tooth for ceramic onlays since they said fillings were no longer standard practice. Conveniently the onlays aren't covered by insurance but fillings largely are this sounded odd to me but I told them I'd think about it since it was a lot of money. Luckily my masters roommate at UCSF had just finished dental school (best in the country) so I asked her and the dentist at family first dentistry and they couldn't believe that they had told me fillings weren't standard of practice anymore. It just makes me sad and angry that they are taking advantage of people like this

I've had a great experience with this dental office so far. I recently had a crown done, and after…read moremy procedure I was able to call and talk through some pain I was feeling. The receptionist helped me understand what was normal vs. when to be concerned, which gave me real peace of mind. During both my temporary and permanent crown appointments, the dentist and his assistant were incredibly in sync and very attentive to my comfort. They worked impressively quickly and efficiently while still making sure I felt comfortable the entire time. I felt really well taken care of throughout and will continue to come back!

Always a great experience at Dental Arts of South Bay! Love the staff very friendly and welcoming…read moreand the care and cleanings even better! Thank you Dr. Hooman and Dr. Sarah!

I had been thinking about straightening my teeth for years, but didn't want braces. I decided to do…read moreclear aligners here and I'm really glad I did. The process was explained thoroughly from the beginning and I always knew what to expect at each stage. The trays were comfortable and easy to keep up with, and the office checked on my progress regularly to make sure everything was moving property. By the end of treatment my bite felt better and my smile looks noticeably straighter, but still natural. Overall, a very smooth experience and I'm really happy with my results. Thank you Dr. Seraj and staff.

I had a amazing experience with Dr. Seraj at her beautiful, state of the art, La Jolla office. She…read moreperformed a full deep cleaning on my teeth today and my stating that it was amazing, has never been my experience before. She made sure that I wasn't in pain and was thorough and explained each step as she went along. Her staff is both professional and kind. I have definitely found my new dentist. I cannot say thank you enough. I truly appreciate your quality of care.

It had been a long minute since I came in for my dental exam and cleaning, but today's visit was a…read morereally good experience. Monica, the dental hygienist, was awesome. She's very knowledgeable, kind and not judgmental at all. Dr. Buenaventura was great too. The visit didn't feel rushed or pushy, which I really appreciated. Overall, I felt comfortable and well taken care of. I'll definitely be back soon to finish the rest of my dental care. They were able to accommodate me on such short notice which I appreciated very much.

I will start off by saying that the staff here are great. Very friendly and professional. The…read morecleanliness of the office is great, and well maintained. The low score is for the inconsistencies in who you get to care for you, and the poor quality of work. When I first went here I was advised thay I should replace two older metal fillings that I had done many years ago. I was reluctant because they were not bothering me and felt great, but decided to go through and get the newer fillings done. Schedule with the doc and come in on appointment day. Was told they would only do one filling that day and not two. Not sure why, but okay. Filling done and scheduled for second filling. Show up and told that another doctor will be doing the filling. Not over thrilled with having multiple doctors as they each have their own way of doing things. Second filling done and its poor quality work. Sharp edge left, and not properly grinded down for bite. Cant feel that though since my mouth is numb. Had to reschedule to have that fixed. Went back in months later for a cleaning and again have a different doctor who does my care. I prefer to have the same doctor all the time, but having a different doctor each visit left me disappointed. To make matters worse, I write this a couple years after getting the fillings. The filling from the second doctor cracked and pieces broke off while eating. Went to a different dentists office who fixed the cracked filling and made mention that the other filling which wad done here was done poorly and re-filled that knew. No problems with that procedure at all.

I've been a patient of Dr. Mendoza for a couple years now. Her and her staff are fantastic. Dr…read more Mendoza has a very gentle hand, and she is both efficient and thorough with her work. Her assistant, Fabi, is super sweet and very good at what she does. The pricing is pretty up front and reasonable for the services rendered. I also like the work hours, and the ease of scheduling an appointment.

Dr. Mendoza is a great dentist. She's fast yet gentle with a steady hand. Their offices are some…read moreof the cleanest I've ever been to, just look at how clean their bathrooms are! The whole staff is great. Try them out. I'll bet you'll be an instant customer!