We Care Tree Care recently rebranded to Tree Cherubs: https://www.yelp.com/biz/tree-cherubs-san-jose-2 Whatever the name, one can certainly tell that these guys care about trees. They cut with care. They saw with sagacity. One might even compare them to the cherubim of old, except for trees. They work high off the ground, but they are down to earth. I've been using them over the years for my large redwood, and they've always delivered at a great value. Nice people, too. read more

We Care Tree Care - Tree Services Near Me - San Jose, California

We Care Tree Care is now called Tree Cherubs. It's the same company and still run by Tory and Herme. Tory is very knowledgeable about trees and has over 20 years of experience. About 9 years ago we had Tory come and trim our 50-year-old Jacaranda tree and we were very happy with the care and concern about the tree and their work. Today, we wanted to have the same people come back out and were happy to discover that they were still around and rebranded as Tree Cherubs. Tory remembered our tree and was happy that we remembered him, too. Once again, he showed his knowledge and understanding of the tree and, again, didn't allow any climbers with shoe spikes for fear of damaging the tree. They took great care in protecting the plants and property below. They worked efficiently and quickly and did a fantastic job for a very good price given the large amount of work they needed to accomplish. They left the yard clean and neat and did a wonderful job at not cutting too much or just topping the tree like so many other tree trimming companies do. We highly recommend using Tree Cherubs (formally We Care Tree Care) and will be using them again in the future. read more

Tory gave me a very good value and great price to complete the job. I got quotes from three services and Tory had the best price. Give him a call. He is highly recommended and is a tree expert! We Care is now Tree Cherubs and Tory is the same owner and same phone number. Tory did a great job to trim our San Jose city tree. He understands the San Jose city tree permit process and trimmed our tree properly. read more

Got some more tree work done by Tory and Herme. They were great once again. Their company is called "Tree Cherubs" now.

We are very happy with this company's service. Tory helped us over 10 years ago, so glad he's business stayed strong. He and his team are professional and friendly. This month we had our big tree removal and planted a new ginkgo tree. The job was done very well and on time, we can't be happier. One very important thing I'm sure everyone cares, that is the pricing, let me tell you, look no further, they are the fairest company out there. They do have a new company name, that is California tree solutions. Glad this Yelp page still works, that how we were able to find Tory again. read more

Just had Tory come out and perform a tree removal. They did a great job. Fast, clean, efficient. Couldn't really ask for better service. Important note for those interested, they've rebranded to the Tree Cherubs. So if you need tree work, I'd recommend you look them and Tory up that way. read more

We rely on We Care Tree Care (WCTC) for all of our tree care maintenance needs. We have a gorgeous old Jacaranda on the park strip in front of our house. *(Before we moved in, this tree was most likely pruned by an unlicensed company so it looked really unhealthy). We had an initial maintenance performed in 2017 by WCTC and they did such a great job at restoring the Jacaranda that we reached out to them again. It was a quick response and they came out and gave us a break down of what tree care maintenance would be performed. They mentioned how the city requires 8ft clearance for all street trees and how our Jacaranda branches were hanging much lower than that. I also really appreciate the fact that they felt inclined to look at our other trees on the property and ask how they are doing. This is how you know they really care about the health of these trees. Anyone who lives in San Jose knows how trees are scarce here. Not to mention, trees are also notoriously topped which creates irreversible damage. So, it's great to see folks who take the time to carefully assess the best practices for tree care maintenance. Once the major pruning and trimming was completed, we had a chance to take a look and see if there was anything else that needed to be pruned. Luckily, they did such a great job, we didn't see anything major. After confirmation of the work that was done, we had a couple of neatly packed piles of debris and branches left on the street and ready for pick up by the yard trimmings by GreenWaste Recovery. Overall, we highly recommend you reaching out to WCTC for a quote and excellent pruning maintenance. You should also feel good knowing that your tree(s) are in good hands. read more

We Care Tree Care - Jacaranda after We Care Tree Care maintenace. - Tree Services Near Me - San Jose, California

We Care Tree has rebranded as Tree Cherubs and I more than happily grafted over from the original We Care family that Tory created to Cherubs. Tory and Herme are fantastic and the ultimate pruning artists. They love what they do and it shows in their work. Very much give attention to detail and did an amazing job cutting and trimming 6 trees. I have been using them for years and my trees have never looked better. The prices are unbeatable. Fantastic service. read more

Great service Came out in advance and researched the area. Made a few recommendations and gave us options. Excellent results. read more

Great communication, awesome work, friendly and accommodating. I've used this team before when they were We Care Tree Care, now called Tree Cherubs. Same great service, but bonus - their prices are lower now too. read more

Bad service! The price jacked up from $1250 to $1500 $1800 when Robert(the owner) showed up on the day of the service. Tori(sales manager) gave me the deal for the 3 jobs which are listed below. 1. Eucliptus tree trimming: this was main job to protect my roof before the winter. Tori pointed out with his laser beam which part will be cut which wasn't done. Tori said I'll see tree trunk will be cut like football rack after work done on my curbside. Only small branches were trimmed. See below pictures. 2. Maple trees alongside the fence: I asked to make a shape. No shape was made. 3. Trees around my roof: I asked to trim and clean the roof. Tori said okay to clean the roof. Later they said they don't clean the roof. When Robert showed up on the day of the trimming, he stated to YELL at Tori which made me very uncomfortable, and told me the price is too cheap for the job. They literally robbed me. They took $1250 CASH for $500 job. They do everything by email for the legal purpose but you can't read their contract because of the bad hand writing. If you want clean deal, don't use this service! Not trust worthy people! read more

We Care Tree Care - Tree Services Near Me - San Jose, California

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I tried to get a quote from Tory but didn't want to share my email address with them until I had received a quote. They sent me this lovely message back. As a State Bonded Company ("D-49" Class) .. We Do Not Regard the Yelp Chatroom as Legal Discourse. In order to set up an estimate, All Legal Discourse must be conducted solely, after first inquiry, via A Direct I.S.P. address, For Legal/Tracking Purposes. Otherwise, if you cannot conduct discourse eith us via Direct I.S.P. address, then we shall, as a State Bonded Company, need you to Legally Cease and Desist. Needless to say I will not be selecting this company and instead will be using one of the many other companies that are available and don't spew legal jargon at a potential customer. read more

Responded same day I contacted them. Sent photos via email and had someone out to give bid with a few days. He took the time to look at our trees and understand what we wanted. Arborist explained what was best for the trees and how to get the end result we wanted. Gave a very fair bid for the work we needed. Showed up on time, worked quickly and left absolutely no mess behind. I love walking out and looking at the end product. Best of all, the advice on proper care was spot on. Thank you!! read more

Fantastic work at a reasonable price. They are true professionals. They showed up on time, wore masks, and explained in detail what needed to be done with the tree. We Care Tree Care lives up to its name. The company only does work for which it is licensed. They know the details about the trees they service and will not randomly hack off branches or top off a tree. I've seen such despicable work in the neighborhood which was undoubtedly done by an unlicensed individual. Furthermore, I like Tory. He's enjoyable to work with and brightens my day with his humorous stories. We've used We Care Tree Care for over five years and will continue to do so. You rock, Tory! read more

I needed to get my tree in my front yard trimmed and WCTC was very fast in responding to my request. They were able to meet with me the next day to provide and estimate. After agreeing on the estimate they arranged service that same week. The trimming service was well done and much better then my previous service. It shows that there is a difference using a company that has a licensed arborist. Would definitely work with them again next year. They do their correspondence via email for record keeping, which makes sense. That way if there is any misunderstanding you are protected . read more

We have used WCTC a few times. Always do a great job. Fair price, good service and good clean up after. Highly recommend. read more

I have used this business twice to cut the overhang of my backyard neighbor's olive trees. The team is fast, neat, and considerate of the trees' health. I will continue to use them moving forward & recommend them to others. read more

We have just utilized the services of We Care Tree Care services. Our yard was truly neglected for several years due to the previous owner's lack of diligence. Tory was great in offering a reasonable quote. He and his team showed up on time and delivered some excellent services to our jungle of a yard. We had several trees (a massive weeping pepper and several large pistache trees) as well as several others which obstructed our hillside view. Tory and his team were able to skillfully manicure our trees. The end result is beautiful and we can't wait for spring to see the leaves come in. Tory also cleaned up the area spotless, which is very impressive as there was a truckload of debris from the trees, limbs and leaves everywhere. We also appreciated his advice on how to care for our newly acquired yard. When the trees need pruning, we will definitely call Tory again. We are so happy we checked in with Yelp! before choosing our arborist and will recommend them to our friends needing help with their trees. read more

I cannot comment on their performance on the job as we never even got a quote after several attempts. Apparently they use someone unrelated to the quoting process to prescreen potential customers asking for a quote. It took a few attempts and any back and forth emails to find out if they charge for a quote or not. Turns out it depends on they the of quote you are asking for (tree health or trimming). Not complex, but that could have been explained in one reply and then I could have made my decision on whether to proceed or not. Overall the screening process was unnecessarily complex and required more back and forth that I felt reasonable to simply get to a person that describe the quoting process and schedule the quote. It's a tree service, I am not selecting a medical plan. It should not be that troublesome to just decide if I want to get a quote. read more

W.C.T.C. did a great job pruning our trees at a reasonable price. The manager spent the time walking me through the process and answered all my questions until I was comfortable with the estimate and understood the scope of the work. W.C.T.C. came on time and performed the work they committed on completing. This is my "go to" company if I need some pruning done or need a tree removed. They deeply care about their jobs and it clearly shows from start to finish. read more

We Care Tree Care is the absolute best tree service I've ever dealt with. My previous contractor had taken six months to do a job, and got it only halfway done. They came out, looked at the tree and said, "We can get it done in a single day at the latest." They came out the next morning ready to work, and good lord did their team work. Two hours and fifteen minutes later, this massive cottonwood tree was down from our backyard, chopped up, the stump ground, and all the grinds hauled away. They did in two and a half hours what the other company couldn't do in six months. They were polite, professional, hard working, knew their stuff, and most importantly: They left the worksite clean! No mess for ourselves or our neighbors. It was a pleasure doing business with them, and I will recommend them to absolutely anyone who needs tree services. read more

Great work Great price. Came on time and took about 4 hours. Stacked foliage in 5 neat piles. Will def use again read more

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Long overdue post, these guys are awesome! 1st time about 7 years ago they came out and cleaned up my overgrown ash tree. Returned a couple of years ago and trimmed it again. Just had them back to trim it for the final time before we move. Thanks guys! read more

I have used these guys at least four times, maybe more. I have never been dissatisfied with the customer service or the work. These guys literally care about trees. They will not do that ugly "topping" that so many others do. They make their cuts look natural. To a fresh eye, you would just think how nice the trees look, you would never know that they had just been trimmed. They work to keep the shape and the natural look of the tree. It just looks nicer, not naked or stumpy. I just had them out because I was hearing some squeaking and realized that my tree was rubbing against the power lines to my house. As I type this it's summer in California and I am taking no chances! They showed me the finished product and we agreed to go a little more aggressive in removing anything even close to the lines. The trees look great and no more scary squeaking. These guys are so professional. If you're reading this trying to decide who to choose, be sure to look for reviews where people have actually had the work done by them. I have. Many times. I really recommend We Care Tree Care. read more

Contacted this company for an estimate. This was their email response, out the gate: "Our estimate is free but when conscripted for actual service, our minimum service fee is $700. We bill at a minimum of $350 per hour, before Liability Assessments. We do the bids on the weekends as we are involved with the work process, Monday through Friday." Love their attempt to discourage a potential customer. If you can't be bothered to do an estimate unless it's convenient for you, just say that...you're busy, I'm busy... So I am going with a company that actually came out to meet me face-to-face and actually evaluate my situation. Are they more inexpensive? Ha-ha...Nope! But they know how to treat a prospective customer. So if you actually get through to this company and they actually do work for you - looks like you might be happy. If you want to be treated like a valued customer, this is not the company. Edit---- I have to say i was pleasantly surprised to get a random visit from Tory of WCTC. (I also got a chance to speak to the owner of the company who was on the phone.) Tory stopped by to apologize for the bad impression he gave me and to let me know that he never intended to make me feel like my business was not important to the company. How rare in this day and age to actually get a personal apology when they could just as easily have brushed me and my review off? I think it speaks volumes to the company's values that they did not want me to keep a negative impression. I am happy with the company that is actually contracted to handle my tree situation, but I can honestly say that WCTC deserves 4 stars for having good character. read more

Just had a almost emergency case and these guys came out with speed and their usual professionalism!! Definitely recommend their services!!! Great service. Punctual. Very knowledgeable, especially safety!! These guys know how to take ctrees!! read more

2nd time we used their services. We Care Tree Care was quick and made our trees look beautiful. did not butcher the tree.

Great company. Very knowledgeable team and their execution was top notch. I will not hesitate to review them or use them again in the future. The details our of job: 1. Took down about 5-6 various trees that died in the drought. 2. Pruned a few very mature fruit trees and a couple of young ones. 3. Completely tore down a problematic palm tree (including breaking up the trunk and all the leaves so that they are easily disposed in the yard bin and my neighborhood doesn't let you leave it on the side of the road) 4. General cleanup and trimming of other trees that were getting in they way of our driveways. read more

Short Review: I would recommend, refer and use We Care Tree Care (WCTC) in the future. Full Review: The date of tree service provided was 4/14/2021. WCTC was referred to my Wife and I. We couldn't have been more pleased with the service provided. They were timely, responsive and efficient. One thing that stood out to us was their environmentally friendly approach to pruning and shaping the trees which required attention. Note: The negative reviews appear to be spam and based off my experience they deserve the full 5 stars. read more

I really could not be happier with We Care Tree Care. They did a very nice job trimming the large Zelkova Elm in the park-strip in front of my house. The crew explained things very well before starting the job, arrived on time, did their work with great consideration to the neighbors, and cleaned up thoroughly. The special care they took, not to damage to my newly planted shrubs, was very much appreciated. Excellent price for the service, knowledge, and expertise. I'm planning on using them again for future tree maintenance. read more

We just had an outstanding experience with the We Care Tree Care crew of two. The team was professional and friendly and passionate about their work. They removed a gigantic diseased pine tree from our backyard and also trimmed a few adjacent trees. It was fascinating watching them expertly cut and lower the branches with ropes. They laid down several tarps to protect our nice stone patio and easily collect debris. They finished quicker than estimated and left our backyard tidy. The branches, leaves and wood were neatly piled up in the street. We look forward to working with them next year when we get our other pine tree removed. read more

These guys are great. We'll definitely be using them again in the future for any tree care or trimming jobs. They: 1. Responded quickly via Yelp's messaging system 2. Also responded quickly to follow up messages to set the date 3. Came out to the house on a weekend to take a look at our trees 4. Were very thorough in describing the problems with the trees and what they'd try to do 5. Trimmed all the dead areas of our trees and did some preliminary work to rebalance them 6. Dropped a ton of knowledge on us about what was happening with the trees and how they got that way (bad cuts about 20 years ago) 7. Cleaned everything up In the middle of the job, I was a bit worried they'd be able to clean everything up, but they did! They even kept most of it out of my pool (a tough job as one of the trees was very close). We're really happy with the trees and with the customer service we received from We Care Tree Care. read more

WCTC removed a podocarpus, loquot and apricot tree from our backyard. It was our first job with them, and they were very efficient, cleaned up extremely neatly after the job, and the space looks great. We called them back for a quote to thin out a humongous holly oak in our backyard. The quote was very reasonable, and I respect how much they care for the health of the trees. They educated my husband and I on the legal guidelines for shaping a tree, versus "topping" which is really bad for the tree's health. They provided printed materials with pictures to explain why these laws are in place, and why it's in the best interest of the tree. We're thrilled to have WCTC back next week to thin out the tree. It's disheartening to read others slam WCTC on Yelp for doing the right thing, what's in the best interest of our trees and in accordance with the law. I suspect they fall into the category of people who want to do what is quick and easy for them, but not necessarily kosher (aka "topping"). I couldn't say enough wonderful things about WCTC for their integrity and work ethic. This is going to be our 2nd time working with them, and they are truly our household choice for quality tree care. read more

Great company! Everything was done on time as promised and the tree now looks nice and well balanced after the service. Highly recommend. Update:!2019 - had my tree serviced again. As with last time work was done as promised and done very nicely! read more

The Care Tree Care was wonderful! Our cat was about 30 feet up in a huge pine tree. The team came out on Thanksgiving weekend and rescued Nelson after 3 nights. Thank you thank you thank you!! read more

It took less than a week from my initial request to tree trimming completion. They did 7 trees in our front and back yards and they did a great job! Most importantly, the price was excellent. I had estimates from 2 other companies that were way higher and I felt like I was being taken advantage of. We Care Tree Care had an excellent price, great customer service, and the work was done well! Very happy with these guys and we will absolutely work with them again. read more

I've hired tree trimmers once a year, usually just from flyers or someone trimming in a neighbor's yard. This year I researched a bit and liked the good reviews of We Care Tree Care, so I gave them a call. Response was quick and communication was easy via text and email. Tory came out to give estimate and was extremely thorough in explaining the proper way to trim trees. We set a day for work to be done, they showed up on time, were quick and clean! Left my trees looking beautiful! I will be calling them back next year. read more

We Care Tree Care - I should have taken a before picture, but here's the after pic. Beautifully shaped while still looking full, instead of chopped up. - Tree Services Near Me - San Jose, California

I used Yelp's "Request a Quote" feature for We Care Tree Care and three other tree service companies, and only W.C.T.C. responded at all, and they did so in under 15 minutes. After their initial call back, everything was done through email, and they were responsive and easy to work with. They came out for an estimate a couple days later, showed up right on time. They were very engaging and articulate, not to mention patient with my numerous questions. Their quote was thorough and reasonable, and they didn't pester me with follow-up calls/emails while I was getting other quotes. Once I chose to use W.C.T.C., we scheduled a time over email. They showed up a few ahead of schedule and got right to work. They were quiet, fastidious, and again very thorough. They had me look at each tree as they finished it, and they quickly made adjustments based on my comments. After they'd finished, they cleaned my yard completely of all debris. The trees look great, the crew was enjoyable to work with, and the price was reasonable and competitive. Many thanks to We Care Tree Care and their crew for taking good care of us! To the one-star haters: I noticed that none of you actually had work done by W.C.T.C., so I'm glad I didn't lend any credence to your reviews. If a business clearly states that they operate in a certain way, and you are unable or unwilling to work within those bounds, then your opinion really doesn't matter. Please stop trying to use Yelp as a bludgeon to get honest businesses to bend to your petty demands, and save your drama for the stage. read more

The comment/rebuttal below to my original post is hysterical. I had no problem getting the permits. And for the record, I only had 3 pines in my yard, not 4 so I don't appreciate the lies saying I did not abide by the city law. Which clearly I did before removing the trees. I wasn't going to do the work of getting the permits if I couldn't justify the price and even understand the pricing and the company WAS NOT able to explain. Also, I NEVER asked to split into 4 separate jobs, I asked to split into two (3 pines + one other tree as two separate jobs). read more

Awesome service! We had someone come out on Sunday to provide a quote and by 10:00 am Monday morning the work was completed! The tree looks beautiful. I was impressed by how skilled they were but also genuinely care for the trees and how the work is done! I would highly recommend these guys to anyone! read more