1. We Clean Carpet

1. We Clean Carpet

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Houston, TX

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We Clean Carpet

1.6 (129 reviews)
Open Open 24 hours

Services - We Clean Carpet

Carpet cleaning

Rug cleaning

Upholstery cleaning

We Clean Carpet Photos

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W S.

Update: So, a supervisor came the following weekend, and said the carpets looked clean and the stains from the under all the doors (due to hvac system) they don't take those off. Original Review: STAY AWAY. Do these carpets look clean? Carpets are left soaking wet, and I DO mean wet. Like the water was not sucked out by the machine. I only went to check upstairs after they had left, as the carpet was too wet, and I came across to what you see in the attached photos. I was shocked. Not only does the carpet still look dirty, but under the door/entry of every room is completely dirty. Unacceptable. Expensive too. $20 dollars a room? Yeah right. These people were hired by my wife, not by me, therefore I did not check the reviews first like I always do. Also I dont know how, but they managed to convince google to remove my review I left on google reviews. PS. I am a real customer, not using my real name for protection Obviously, as i have heard companies coming after customers who leave negative reviews.

Foot prints and chemical splatter all over my floors.

Please find another business to clean your carpets. I should have read the reviews and I would have avoided them completely. I hired them to clean carpets in three rooms and the couch. The couch had so much residue that when I wiped my hands on my couch and I rinsed my hands, my hands were super soapy. In one of the rooms he damaged a corner of bed. He also damaged four corners of the wall, you could see paint scrapings on the tile. At the time I noticed one corner and when I told the guy all he dia was wipe the paint scrapings and he said nothing and left. Guy had no shoe protection and left a lot of solution splatter and shoe prints all over my floors. All my carpets looked pretty clean before they cleaned but in one room there was a real light mud stain that they didn't remove. After I extracted all the solution from my couch I did that mud stain on the carpet and it was gone. They did more damage than what I paid for the service. I called numerous times for a supervisor or manager to come see the damage and I was given the run around and straight to voice mail numbers. When I finally got a call back seven hours later from a manager he said he would be at my place at 9am the next morning. That morning came and he sent that same guy which I didn't want back to my place. He told he wasn't going to do anything because his employee had to do a report and without that he wasn't doing anything. I told him I had told his employee about the damage which I had on camera and it wasn't my fault he didn't to a report on the damage. It's to weeks later and nothing has been done. He also told me to read the fine print on my receipt that they weren't responsible for any damages. Worst customer service, I wish I could leave a zero star or even a negative star.

I used this company for 10 years BUT in the past month I used them in 2 occasions (one for sofá steam clean and another one for carpet cleaning) and I was completely disappointEd. They used some chemicals that make stays appear that I did not even have before and my floors were left all soapy and dirty because the technician did not clean after himself. I WOULD NOT USE OR RECOMMEND THE EVER AGAIN!

Dirty water from couches after I had already paid We Clean Carpets to clean them.
Jon R.

So, I paid a total of $233 for cleaning of one room that was 15x18, and two couches. Paid extra for the urine treatment, all that stuff. We called specifically to get the urine smell out. While he was cleaning, the urine smell got horrible. He told us it was because he spilled water in the bathroom. He didn't tell us that he covered the bathroom floor in water, used our towel to clean it up, then took our towel with him when he left. The carpet looked fine, our couches looked ok, but they smelled. He said it'd go away. I gave it time, a few days, a week. Finally realized the smell wasn't going away. This is in a game room, it's been completely unused since the cleaning, no one has even sat on the coaches. Animals have been locked out of the room. I got a Bissell from HEB and cleaned just the coaches myself and the picture attached is what came out of them. Now my coaches smell fine after I cleaned them. I'll never waste money on this company again.

2nd pic after they cleaned it and did a deep cleaning with sanitation THE STAIN STILL THERE!!

Our dog never stays in our room he just stays downstairs for some reason he got upstairs and had diarrhea in our bedroom and this was the main reason why I had to call a professional carpet cleaner to get our bedroom carpet cleaned because I myself can't get the stain off the carpet. They quoted me for $59 for 1 room and $2 for each steps of the stairs so I was expecting to pay less than $100, but when they arrived the technician gave me an invoice of $431, didn't give me a breakdown of what he charged me he just gave me the receipt after the fact. They charged the master bedroom as 2 rooms eventhough the big furnitures was not removed from the room there's a king size bed and dresser and big TV stand and a big size crib of our baby in the room and that being said the space that they're cleaning is for a regular size room but still charged me as 2 rooms. They charged for shampoo and conditioner $106 each(too much) and $80 for sanitation which I'm fine with because of the dog poop. I'm not happy with this service I had had carpet cleaned in the past and they never charged me with this amount and they were able to do the job they're supposed to do. This one didn't and they overcharged! I called them the next morning because I saw the stain is still there but they said it's permanent stains. I'm so upset!

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2 months ago

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11 months ago

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6 months ago

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2 years ago

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11 months ago

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9 months ago

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1 year ago

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10 months ago

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1 year ago

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2 years ago

Great service. The technician did a wonderful job on my area rug and sofa. He was prompt and left everything clean

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5 years ago

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4 years ago

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5 years ago

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8 years ago

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2 years ago

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6 years ago

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4 years ago

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3 years ago

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3 years ago

One day late. Rescheduled and Joseph was still an hour late and super Rude. Will never use them again. Hidden fees, Late and RUDE RUDE RUDE.

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5 years ago

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3 years ago

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11 years ago

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Review Highlights - We Clean Carpet

The carpet cleaner (Brad) did a great job.

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We Clean Carpet - carpet_cleaning - Updated July 2026

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