I was scammed about a month ago and Hadi and Justin found software on my computer that has been…read moreused by the scammers. They removed that foreign software but i was concerned that the scammers could have left some software on my computer -- it would allow them to come again and continue to take advantage of me. Hadi and Justin installed a completely new operating system and installed only the files that had been created before the scam. I feel now confident that I am safe and will only click on unsolicited messages if I know the senders. The quality of the work was excellent, and I am glad to have done it to ensure that my computer system is safe to use and that I am protected from intrusions.

If you want to go to a computer company that you can trust - go to Computerland. The owner Hadi…read moreruns an exceptional company.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

997 Jackson St Oakland, CA 94607…read more Last year my Skytech PC was the victim of a power failure. It wouldn't startup again. After almost a year, I decided to get it fixed. Using Yelp Projects, I filled out the repair request, and the bids came pouring in! YY Computer offered to do diagnostics and software install for $100. YY Computer is in Oakland Chinatown on Jackson St. I made an appt, and dropped by in the morning. While I was there, they did a quick check and found the hard drive (HD) to be damaged. They repaired my PC and upgraded my HD to 1 TB. It took about 2 business days. When I went to pickup my PC, they switched it on and show me the new HD. I'm very pleased with my experience. Small parking lot or meters on the street.

They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

Leon helped me today with an older laptop whose fans were spinning like crazy. He spent an hour…read moretaking apart layers of casing, showed me where thick dust was blocking the fans, and fully fixed the problem. Tonight the computer is quiet and working better than it has in ages. Leon was likable, honest, and really knows what he's doing with computers. He's a lifelong tinkerer and I'm really grateful for his help today.

Such a friendly owner and very considerate - he offered a lot of advice and services for free, and…read moreit felt like he was trying to help save me money!

I can't thank Alex enough for taking the time to help me diagnose my computer issues over the…read morephone. He generously walked me through the troubleshooting process, shared his knowledge, and gave me honest, practical advice without asking for anything in return. What impressed me most was his patience and willingness to explain things in a way that made sense. Instead of jumping to expensive solutions, he helped me narrow down the possible causes and gave me the confidence to make informed decisions about my PC. Beyond his technical expertise, Alex is just a genuinely kind and trustworthy person. It's rare to find someone who's so knowledgeable yet willing to help a complete stranger simply because they care. If you're looking for someone who knows computers, values integrity, and truly wants to help people, I highly recommend Alex. He's the kind of person you can trust, and I wouldn't hesitate to reach out to him again in the future.

Took a water damaged laptop in. Alex opened it up, dried it out, cleaned it up and threw in some…read morenew thermal paste while he was in there because he noticed it was old. Took him 3 hours. Asked for $60. Please go to this man and give him more than he asks for. Next lowest quote I got was $240.

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

Joe was able to replace iPhone battery at appointment time and put in some additional effort…read moreincluding installing a screen protector and insuring that the iPhone would recognize the new battery. He walk through everything and made sure I left satisfied and encouraged me to contact him if there are any problems.

Came in yesterday trying to figure out issues with my PC and Ron helped me out both times I stopped…read moreby. First was for a quote, second was because I needed Windows installed onto a USB since I didn't have another computer available. Ended up fixing the PC myself, but he still took the time to answer questions and point me in the right direction instead of trying to force a repair on me. That type of honesty is rare now. Real cool dude and patient the whole time. If you're trying to troubleshoot your own setup but still need help with software, installs, or just somebody knowledgeable to point you the right way, I'd recommend checking this place out.

They were very attentive. The quality of service was spot on…read more I would definitely go back again for my computer needs. I would recommend their services to my friends and family

A few months ago I took in my Mac to Apple and Mac Solutions due to the overwhelming reviews of…read morebeing able to retrieve data. My computer had completely shut down and my biggest priority was getting the data off of it. I didn't want to bring my computer somewhere where they'd dismiss my emotional attachment to my data and instead try to just get me to purchase a new computer. After speaking with Manu, he was really sympathetic to my attachment to my data, and I felt confident of my computer in their hands. Their team worked tirelessly for MONTHS to get the data from my computer. The lengths they went to (research, working with teams, etc) was way more than I could have asked for. They truly took all the stops to try to get my data back. Unfortunately, my computer had a VERY unique freak accident that was essentially impossible to get the data off of it. I certainly was devastated, but it was absolutely no fault of Manu and team. I am 100% confident that they put their all into getting my data back, and I'm certain that if it wasn't a crazy situation with my computer that they would have succeeded. So please DO NOT misconstrue my situation as this team having a lack of knowledge, ability, or care. I can't stress enough the effort they put into this. They really cared about my personal attachment to my data, and they truly did not give up on it until they tried every possible avenue. They went the extra mile multiple times for me and didn't even burden me with any insane costs during this stressful time. Ultimately, they provided me with alternative options to repair my computer once deemed that the data was unobtainable, but at the moment I'm still in the grieving process of my data. If I decide to just repair the computer, I absolutely would bring it right back. If you want people who TRULY care about your issues, precious data, and your devices, please come to Manu and team. I don't think I've ever received this amount of care in any service in my lifetime. They were extremely apologetic that they couldn't solve my issue, but again, my situation was exceptionally unique. I would absolutely still bring my devices back as needed because I know from experience they would put their all into fixing it. As you can see from other people's reviews, they can also attest to their exceptional service and success in repair. I think it should speak volumes that even though my specific problem could not be fixed, I would still ABSOLUTELY trust them in the future and HIGHLY recommend them to anyone else. Thank you Manu and team again for everything you did for me. Your efforts did not go unnoticed and I am truly grateful.

Absolutely amazing experience! They repaired my MacBook after a complicated issue and also replaced…read morethe battery. Everything was done professionally and my laptop is working perfectly again. I'm so grateful I found this place. Having a reliable Apple repair service like this in Berkeley is such a great thing. Highly recommend them to anyone who needs Mac or iPhone repair!

I took two old laptops and a tower to have the hard drives removed before recycling. Not only did…read morehe remove and destroy hard drives but he recycled as well. All for $50!! The shop was clean and well organized; owner was friendly and professional. Highly recommend.

Friendly and knowledgeable, the owner helped me access info I needed off an ancient laptop and…read moreshowed me how To order a battery.