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    We Live Cozy

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    Galaxy Home Recreation

    Galaxy Home Recreation

    2.3
    (11 reviews)
    3.6 mi

    I spent over $11,000 on a pool from this company just two weeks ago, despite living an hour and a…read morehalf away. I trusted their recommendations and purchased the pool vacuum they sold me. I followed the instructions exactly, and a part became permanently jammed into another during normal use. When I contacted them, I wasn't asking for anything unreasonable. Instead of taking care of a customer who had just spent over $11,000, they wanted me to pay $30 in shipping for a replacement part worth around $10. That isn't good customer service--it's nickel-and-diming customers after the sale. The issue isn't the amount of money. It's the principle. Businesses that value long-term customer relationships understand that taking care of a loyal customer is worth far more than squeezing a few extra dollars out of them. As a result, they've lost all of my future business. I won't be buying chemicals, accessories, replacement parts, or recommending this store to anyone. I'll be buying locally or from Amazon instead, where customer service is often far better. If you're considering spending thousands of dollars here, ask yourself how you'll be treated once they've already got your money. Unfortunately, I found out the hard way. *NOTE: Real 1st name not real last name initial but they know who I am!!

    Update. It's been a month and we're still being fed lies and now have a pool with a crane sitting…read morefor a week in our front yard! Holy cow. You think it won't get worse...IT DOES!!

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    Home Theater Seating
    Home Theater Seating
    Trampolines and Swing Sets and Basketball Goals
    Trampolines and Swing Sets and Basketball Goals
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    Family Leisure

    Family Leisure

    2.2
    (64 reviews)
    6.6 mi
    $$$

    We purchased a 30ft above ground pool. The day before installing, they informed us that we needed…read more9 tons of sand (additional cost) we had been told that the price included all installation needs. Wrong!! They showed up to install the pool at 5 pm on a Tuesday evening. They did not use all the sand asked for and left it piled on my grass. The installer was very unprofessional with me when he said we may need more sand, why the did not use what was there he said it would not help. They were unable to complete the installation and left at 1030pm, said they would need to return to complete. We waited 2 days an not on person showed up to finish. They had not even installed the skimmer and return for the filter system. Matt Hale told us to start filling the pool and he would get someone to install the items. The liner had not been stretched and there were creases and wrinkles all over. Being on a water well filling was taking a long time. Lord and behold the storms came and the pool collapsed. We contacted Family Leisure about this and Matt Hale said that it was not their problem anymore and to file a claim with my homeowners insurance. Family Leisure did say they would come and change things out for $4,700.00 pluss. Needless to say I will never use or recommend this company again or to anyone for the service we were provided. Absolutely a disgusting way to conduct business. John C. Guy

    Came to update my review. To add to all of the install problems and not being sent the proper…read moreequipment/chemicals we now have to buy a whole new permasalt system that was used for MAYBE 5 months total. I mean we could order a new power cord to see if that's the problem but if it's not then we will have to spend another $400 for a new system. Conveniently enough our system is just out of warranty. They offered no help whatsoever. All they want is your money and once they get it, they don't care about the issues you have. This company is a joke.

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    Family Leisure
    Family Leisure
    Family Leisure

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    Living Spaces

    Living Spaces

    2.0
    (68 reviews)
    2.8 mi

    We went in to Living Spaces in Oklahoma City to view a couch we had been eyeing for awhile on their…read morewebsite. So glad we did because turns out we didn't like it and ended up falling in love with this other couch. Brandon was our guy that helped us. He was great and the process to order and pay was a breeze. Delivery for the couch was supposed to be up to 3-4 weeks but we received it a week earlier! The delivery guys were amazing and hooked up everything nicely. One of the armless chairs wasn't able to fit in our living area so we had to send one back but they made the process very easy to do so. There was a 10% restocking fee, but that's about it. The company called afterwards to make sure everything was good and to do the refund. We will definitely be getting our furniture for our bedroom from here in the future. We have had our couch for about a couple of weeks now. Watched a few movies and the whole family loves it. My husband and I have bad backs and neck and this couch is the best for that. We haven't had any issues!

    PLEASE READ THIS before you purchase a warranty from Living Spaces…read more Their warranty is a complete and total scam. I was heavily persuaded to purchase their extended warranty for my sectional. The store reassures you it will cover spills and stains that cannot be removed with the cleaning kit you receive at the time of purchase. We have had zero luck removing the stains. We have also been trying to get this resolved for the last 8 months. We simply wanted to exchange, not a refund. We were sent to the store by Uniters, warranty company. They informed us we would need to settle this in the store. The store redirects you to call Uniters again. Back & forth over and over again. I have read there is a class action lawsuit against Living Spaces. If so, we would love any information anyone has to jump on that. Hopefully no one else becomes scammed by this company.

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    Living Spaces
    Living Spaces
    Living Spaces

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    We Live Cozy - furniture - Updated August 2026

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