Rude! Poor customer service. You call and Horace is not a very friendly guy. This process should…read morebe collaborative and providing good customer service is key.

I have been in Pasadena (since 1993) Hoss and I have crossed paths several times as we have leased…read morein the area. He ins't your typical Commercial Realtor. He communicates well, is responsive and cares about putting you in the right spot, not just the spot that he has available. He is a true pleasure to work with.

Travis is incredible. He guided us through a very tricky "buy-then-sell" negotiation where he…read morehelped us get settled into our dream home, and then sold our old condo for an amount that was beyond what we even could expect. Travis is great at setting expectations with you, giving you his true advice, but also giving you the room to make your own decisions. He over delivers at every step and has left us not only speechless, but with a new friend. Travis has an incredible sense of style when it came to staging our place, which came as a part of his services! Way more than five stars. Thanks Travis!

Travis is absolutely amazing. As first-time home buyers, we had a lot of questions but he was so…read morepatient and helpful throughout the whole process and answered any questions we had. His experience and knowledge made us feel confident throughout the buying process, and we knew he'd speak up if he saw anything off. In the end, we ended up with the perfect home for us that checked all our boxes and was within our budget. Thanks so much for everything, Travis! :)

Tony Wang was fantastic to work with to buy our first home. He helped us evaluate many potential…read morehomes over multiple months, put in multiple offers, and negotiate with sellers. He was very responsive and his communication style worked well for us. Once we had an offer accepted, he helped arrange the inspections and facilitated a smooth closing process. We wholeheartedly recommend him!

If I could give Tony Wang more than 5 stars, I absolutely would…read more This was the second home Tony helped our family purchase, and once again he exceeded every expectation. Buying in San Marino is incredibly competitive, but Tony navigated the entire process with confidence, professionalism, and an incredible attention to detail. From the very beginning, he took the time to understand exactly what we were looking for and never pressured us to settle. When we found the right home, he developed a strong relationship with the listing agent, communicated proactively throughout the process, and positioned our offer in a way that ultimately helped us secure the home in a multiple-offer situation. His reputation, negotiation skills, and ability to build trust truly made the difference. What impressed us most was how smooth he made what could have been a very stressful transaction. He anticipated issues before they became problems, kept us informed every step of the way, and always had our best interests in mind. Thanks to Tony, we ended up with a home that checked every box on our wish list. After working with Tony on two home purchases, I can confidently say he is someone you want on your side. He's knowledgeable, strategic, responsive, honest, and genuinely cares about his clients. If you're buying or selling a home--especially in a competitive market like San Marino--I cannot recommend Tony Wang highly enough. We are incredibly grateful for everything he did to help our family find our forever home.

We sold our townhouse recently just as the market became more unpredictable, and we were fortunate…read moreto be in experienced hands with Imy and her team. We had also already moved out of the area, but they have plenty of experience working with clients long distance. They helped to make the process go as smoothly as possible.

I inherited my parents' home in Arcadia and all the problems too that came along with a 1948 home…read more After it became a money pit, I started to look around for new developments in the area. I found my dream home, a condo, with a long waiting list to get in. I spoke with the seller, and she said the only way they would take a contingent offer if I had a very reputable Realtor. I knew just who to call! I met Imy Dulake about a year before when I was a guest at an Arcadia Rotary meeting. She was introduced to me as "The number one Realtor" in all San Gabriel Valley for the past 30 years. After my first consultation with Imy, I made my decision to sell my house and she would be the one to do that! She had a challenge that I presented to her. There was only one home I wanted to purchase and if I couldn't get that house, I was not moving. The challenge being, it was not even on the market yet as it was a new development of 11 units and I only wanted the front unit. And so did everyone else! Imy made it work, and I am now in my new home loving every moment cooking in my beautiful kitchen as a Chef is a dream, while looking out my window of my view of the mountains! From selling my past home to the purchase of my new home, Imy and her team made it effortless. Lori and Rosy also holding my hand through the whole process of this technically challenged person (me) with a computer and paperwork. They also held open houses every week until my home sold with multiple offers! She also negotiates extra time to move out and into a new home after escrow closes. I was able to stay 7 days after my escrow closed to pack up at no rental charge. Imy is a "full service' Agent putting her clients first both personally, and professionally. I could not have made this move without Imy and her team.   I'm a forever "Team Imy" for life!

We cannot say enough great things about Sebastian and Salud, this incredible husband-and-wife…read morerealtor team! From start to finish, they were absolutely amazing and made what could have been a stressful process feel smooth, organized, and even enjoyable. Their communication was outstanding -- we were always informed, never felt rushed, and every question (big or small) was answered promptly and thoroughly. Sebastian and Salud truly worked as a team, bringing both professionalism and a personal touch that made us feel supported every step of the way. They were knowledgeable, honest, and strategic, advocating for us throughout the entire process and guiding us with confidence and care. Thanks to their expertise and dedication, we closed on our home smoothly and felt completely confident in every decision we made. If you're looking for realtors who genuinely care, work tirelessly for their clients, and go above and beyond, Sebastian and Salud are the team you want. We are so grateful for their hard work and wouldn't hesitate to recommend them to anyone buying or selling a home!

Sebastian and Salud were communicative, professional, and a pleasure to work with. They worked…read moreefficiently and effectively to meet the constantly-changing demands of our home purchase. They made us feel like they would be with us each step of the way, guiding us without overstepping. Homebuying is a daunting process, so it brought us tremendous comfort knowing that we were in good hands with people we trusted. We would recommend Sebastian and Salud to anyone.

It's high time that I give Michael Kendrick and his fantastic team a high-five! Victor Krotov is…read moreterrific; he is sharp as a tack and always goes the extra mile with my clients. Of course, Michael saves the day with my most challenging clients! Thanks for a job well done!

Michael Kendrick and the team at Landmark Escrow Northridge provide excellent service! They are…read morefriendly, knowledgeable, responsive, and do a great job looking out for their customers and explaining relevant topics. They assisted me with the escrow of my home in Westlake Village as well as adding my husband to the deed a couple of years later. I highly recommend them!

This review is only related to Andrew and not the Loeffler team. I recently visited one of his…read morelistings. My husband and I found him to be the most unprofessional agent we've encountered as a potential buyers. He acted as if we were bothering him when we tried to engage him in conversation and even seemed like he didn't want to be there. I am not one to pull the race card, but it was obvious during our time in the house that there was a distinct difference in how he treated Asians versus non- Asians. He was friendly, talkative, and volunteered information without having to pry it out of him. Overall, that experience was very off-putting as a potential buyer. One would expect someone who is trying to sell an expensive home to be friendly, knowledgeable, engaging, and helpful. Andrew was none of these. I hope he gets more training to improve his customer service skills.

5 star service - I have used Team Loeffler for negotiating home leases, purchasing investment…read moreproperties, screening prospective tenants and purchasing personal properties. Pete and Lisa provided personal attention to every detail and completed each transaction as promised. I would recommend the Loeffler Team for all your real estate needs.

We had an outstanding experience working with Francine Biton and the entire L.34 Group team to sell…read moreour home in Mt. Washington. The process was longer and more complex than a 'normal' sale. We first had to wait over six months for our tenant to vacate the property, and then the house needed extensive repairs, updates, and refreshing before it was ready for market. Throughout the entire process, Francine and her team were there every step of the way. One of the most impressive things was their network of trusted professionals. They connected us with excellent contractors, designers, flooring specialists, electricians, inspectors, and every other expert we needed. Everyone was professional, responsive, fast, and very reasonably priced. When our home was finally ready, the L.34 Group developed a strong marketing strategy and hosted multiple open houses that generated significant interest. Our house sold quickly, and we ultimately accepted an offer that was $130,000 over our asking price! Francine's expertise, communication, attention to detail, and commitment to achieving the best possible outcome made all the difference. We couldn't be happier with the experience and would highly recommend Francine Biton and the L.34 Group to anyone buying or selling a home.

As a first-time homebuyer, working with Francine Biton made the entire process feel so much less…read moreoverwhelming. She was kind, knowledgeable, patient, and always responsive to my many questions. What I appreciated most was that she never pressured me into making decisions. She truly listened to what I wanted and made sure I felt comfortable every step of the way. She was also instrumental during the inspection process, helping me understand the reports, potential issues, and what was truly important so I could make informed decisions with confidence. She made house hunting enjoyable and personal (we would even grab coffee before showings!), and I always felt supported and informed throughout the process. I highly recommend Francine from the L34 group to anyone looking for a thoughtful, trustworthy, and genuinely caring real estate agent.