Chris was great, very knowledgeable and professional. Answered the phone set up a service call,…read morefixed the problem with the Hot tub and I am a satisfied customer, will recommend to others.

From the owner: 20 yrs experience in field read more

Incredible group to work with he calls schedules send videos pictures. Does the cleaning make sure…read moreall the chemicals are squared away group again

STAY AWAY FROM THESE LIARS AND CROOKS! Emiliano is unreliable and unprofessional. I paid him to…read moreinstall an update filter as he said mine was dying out, so upon his advice I decided to move forward since I figured he knows better. However it's been almost a month now and he STOLE my money and never completed the filter installation and other items he promised me as part of the service. Now he's avoiding my calls and messages after multiple attempts to reach out to him or Pazos. STAY AWAY FROM THESE THIEVES! Absolutely would NEVER recommend using Pazos or trusting them for anything. And if you or anyone you know uses them now, TELL THEM TO STAY AWAY BEFORE THIS HAPPENS TO THEM TOO

Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

I have been using Jose and now his son Emilaino for years! They always do a great weekly service on…read moremy pool and recently they replaced my pump for a great price! I called a few other places to compare pricing and they were priced lower as well as using higher quality parts! I will continue to use them in the future !

From the owner: 15 Years of experience! New to Yelp but not to Pools! $55…read moreweekly Service! $150 Pool Openings!

Our pool is beautiful. We are not finished yet. We had a few issues like any project does. The good…read morenews is the the owner has promised to stand behind his work. That's not always the case. Once the work is complete I will update my rating which I believe will go up.

Our experience with Brad at Hearthstone Luxury Pools exceeded our expectations and I would…read morerecommend him without hesitation. The end result was beyond what we ever could have imagined. It truly is our family's personal paradise. It really was a collaborative effort throughout the process and his design skills are second to none. He also connected us with Ryan @ Planet Earth Designs (who I also highly recommend) to complete the landscaping portion of the project. Any issues we encountered along the way, which there inevitably will be with a project of this magnitude, Brad worked directly with us to resolve. As the project progressed, we had several additions beyond the original agreement including adding a fire pit to match the spa. Brad accommodated every request. I'm so grateful to Brad and Hearthstone Luxury Pools for creating such a beautiful space for our family to make memories for years to come.

I received first class service. The owner was professional and knowledgeable. He gave me a step by…read morestep of the process and timeframe. The price was reasonable and the work was thoroughly done. I will definitely schedule again.

This company has not been honest with me for 6 weeks about repairing my spa. I have asked for…read moreseveral weeks when will my repair parts be ordered and installed. I have been told something different each time. When I call them they always say they will call back or I need to email and they will get back with me. They never call back. Do not use them if you want service.

Do not hire this company! On April 15, 2026, I hired Luis Florez to repair 2 areas on my pool (one…read morepatch in the pool finish and one repair in the tile area of my connected spa), acid wash the bottom, and replace 2 lights. The only reason I am giving a 1 star review is because the 2 guys that completed the patch job were decent. The work started on April 16, 2026, at 8:30 am. The 2 tile guys that Luis sent out to do the tile work appeared to have no previous experience in tile work. They re-used rusted tile, installed chipped tile, installed cut sided tile on the outside edges instead of the cut side being on the inside, tiles were not flush on the edges, and the grout lines were horrible. After numerous phone calls and text messages, the tile job was completed at 6:50 pm. What should have taken 4-5 hours took over 10 hours! The acid wash made the bottom of my pool look worse than before and the bottom of my spa is now yellow! With regards to the replacement of the 2 pool lights, Luis provided me with a printed quote issued by Heritage Pool Supply for $2,680.00 (This was the price for 2 lights with his contractor discount as indicated on the quote). Please note that this was the price just for the lights, the installation was an additional $150.00 per light). Once the installation was complete, I asked him to provide the paid invoice so that I would have it for warranty purposes. After several requests for it, he finally provided it on April 21, 2026, 4 days later......and his cost was actually $1,871.18 (that is $808.82 less than the written quote he provided!) If I had purchased the 2 lights, the cost would have only been $2,255.68. To top it off, the 2 lights were not even installed correctly as they fell out of the pool and spa walls on the 18th. I have retained all of the text messages, photos, and written documentation to support ALL of the above issues should anyone want to confirm my review. Luis was blatantly dishonest and provided unsatisfactory work. Do not hire!!!!

From the owner: We are a family company with more than 8 years of experience in the construction industry and…read morerenovation of residential and commercial swimming pools, We would love to be able to help you with your project and turn your back yard into something more beautiful