observed the doctor is the one and only licensed professional there. Arkansas requires licensed…read moreopticians. Ramer Eye Care does not employ credentialed staff

My husband was trying to just get a new reader lens put into his sunglasses since the lens got…read morescratched. However, they refused to order a new lens because it had been a little over a year since his eye exam. He had contacted them a couple months ago to get a new lens put in. They sent him a payment option but he forgot about it and did not order the new lens at that time. He didn't need a new eye exam because he has 20/20 and just needs reader lenses. Anyway they are losing his business, my business and the business of our kids.

My eye doctor, Dr. Carnie at Holt Eye Clinic, provides outstanding eye care. She is thorough and…read moreexplains things in a way that's easy to understand. The staff is excellent and appointments are generally on time. I highly recommend this practice.

Honest, Thorough, and Trustworthy Care…read more I saw this ophthalmologist for a second opinion after another clinic told me I needed urgent cataract surgery. He spent a full two hours examining my eyes and reviewing the records he had to personally request from the first clinic. His assessment was completely different -- and far more reassuring. He explained that I have only mild cataracts, actually fewer than most people my age, and that my eyesight is very good. He told me plainly that nothing warranted surgery and that I should just use readers when needed. I appreciated Dr. Jeff Holt's (and staff's) honesty, his calm approach, and the fact that he didn't try to push any unnecessary procedures. It's rare to find a doctor who takes the time to explain everything clearly and prioritizes what's truly best for the patient. I'm very grateful I went to him.

By far the best eye doctor I have ever been to!!! The entire staff is friendly and extremely…read morehelpful. The prices on frames were much lower than I anticipated, and the selection is quality. And I love the character of the store.

It didn't take me long to go from having an eye exam to walking out with no line bifocals. The…read moreglasses I chose were almost the same shape as the last pair I chose at a pricey place connected to an optometrist, at a cost of $900.00. The Success glasses were less than $200.00. The lenses work so much better for me. Other place had the reading part so far down that I had to tip my head way back to use a computer. Can't do that due to metal rods in my neck. Success did not pressure me to get extras on the lenses. You know, coatings and such. They just gave me the time to consider what I wanted or needed. Because of the quality of workmanship I will be returning here. From the very first person that I dealt with at the optometrists to the last person when the glasses were fitted I was treated with friendly, patient, knowledgeable and great natured people, all earning 5 stars. My only wish is that their prescription sunglasses were available in darker coatings. But that appears to be everywhere. One thing I wanted to include and it slipped my mind was that I had stopped into the other place once to get a copy of my prescription. I was treated with suspicion bordering on rudeness and they demanded to know why I needed it before they would hand it over. At Success my prescription was included in my paperwork.

It was quick, next day I got my glasses. The lady waiting on me was courteous and professional.read more

Got the very best prescription for my progressive lenses than I've had in years from Dr. Heinemann…read more Great glasses, I'm VERY pleased!!

From the owner: Our office focuses on eye health. Comprehensive eye exams, glaucoma test, refraction, contact lens…read morefitting, contact lens trials and ordering. We're next door to Success Vision Express so you wont need to go far to get the best fitting eyewear for your lifestyle.

Concerning Experience and Pressure for Unnecessary Surgery…read more I had a two‑hour exam here in December 2025, and the experience left me very uneasy. Despite having a large office, there were no ophthalmologists on site. After the exam, I was told I had "severe" nuclear cataracts and needed to have both lenses removed urgently -- before Christmas -- and that I would have to travel to Little Rock because they had no ophthalmologists locally. I was also told LASIK wouldn't work and that the surgery was invasive, which added to the pressure. The urgency they pushed did not feel right, so I requested my records and sought a second opinion. They initially refused to send my records to the ophthalmologist in my own town, and the doctor there had to call them himself to get them. My second exam (also two hours) showed something very different: only mild cataracts that are completely normal for my age, excellent eyesight, and absolutely no need for surgery. The ophthalmologist told me, "If it isn't broken, we're not going to fix it." Based on my experience, I felt pressured toward an unnecessary and invasive procedure. I encourage anyone who receives an alarming diagnosis here to get a second opinion.

Never had my eyes check so decided to give this place a new 1st time visit, but been on hold for 9…read moreminutes just to talk to somebody, The website says customer service is what they strive for. That is a lie right off the bat, I will know find somebody else to schedule an appt with. How sad

After enough pestering from the wife, I decided to get an eye exam for the first time in…read more.. probably 15 years. Dr. Byers and her husband (who serves as her assistant) were incredibly friendly and helpful. The exam was relatively quick and painless (even for me, who absolutely can't stand having stuff touch his eyes). Having air blown into your eye is an interesting experience though! I had the basic dilation exam, and Dr. Byers clearly explained everything and answered my questions easily. Though I am from out of town I definitely recommend their practice and will definitely use them again if I'm in the area! Also, I had scheduled an appointment through their website which was impressive for a smaller business such as theirs! I highly recommend it.

From the owner: We offer dilated eye exams, glasses and contact lens prescriptions, and contact lens ordering. We…read moreare also here to see sick eyes including any red eyes, allergies, dryness, and foreign body removal. Our eye exams check for any ocular conditions including cataracts or glaucoma and also screen for systemic issues such as diabetes or hypertension. Dr. Byers is happy to provide these services in English or Spanish.

After 10+ years of coming here, I will not be returning.. Hopefully it reaches the new eye Doctor,…read moreDr. Bailey. He should know of his employees attitudes because they are driving loyal customers away. Dr. rose would be ashamed. I loved this place so much so that I drive 2 hours to still come here specifically. However, I'm appalled by the very rude service from today, by not just one lady, but two. I was told I could come in whenever to get my glasses and get them fitted, just not during 12-1. And then they got upset with me that I came in at 10:30. I left. When I called to tell of my displeasure with the way I was spoke to, the office lady then started getting rude with me and having an attitude as well. I do have the full thing on video, thankfully, so anyone can see that I was very professional about it, like they should have been. If they got a new office lady and a new optician or tech (whichever she is) then I'd consider coming back. The other lady I spoke to was nice about the whole thing, although she tried make excuses for their behavior by saying there was a miscommunication. And if that's so there is absolutely a nice way to approach that. I was told I could come in at any time but they just wanted to put me on the schedule for that morning so they know to expect me at some point that day. So she told me she'd put me down for 9:30 but I could be however late, it didn't really matter. Don't tell me that, if when I come in I'm met with a hostile environment by another worker. Not just that but first they tried to just hand me my glasses at the door and send me on my way. When they knew I was gonna come in for a quick fitting. On a side note I was suppose to be called when my glasses arrived and I had to call up there to find out they came in. I didn't even care about that so much, just the rudeness of the employees. I mean the one who does fittings has always been unpleasant and never friendly but she's never been straight up rude and mean to me until today. And that doesn't deserve second chances. I'm so upset that I just lost my favorite eye clinic. But that behavior is unacceptable and very unprofessional.

What a horribly ran clinic. I was so happy to get my 85 year old father in law an appointment that…read morewasn't months out. When making the appt the lady was quite helpful and I gave her his insurance information and pertinent information over the phone. I was unable to take him to the appt so my husband took him today. They showed up on time. They were handed a bunch of paperwork to fill out- much of what I had already done over the phone. Then they told him he was responsible for an uncovered service. My husband was not prepared for that so he called me to ask about it. They had me on speaker phone and I was explained that they failed to confirm his benefits before he arrived and ultimately I agreed to have them bill us. Then, because now they had wasted so much time they said he was late and on top of that, the Dr no longer wanted to see him because he called me and "questioned" her practice. My husband was extremely upset, my 85 year old father in law was not seen, and this was after 30 min of time wasted just driving there, rescheduling his home health to accommodate and then wasting another half hour there while they confirmed benefits even though that should have been done at the time of scheduling. Any business should be forthcoming about monies owed. It is sad that a clinic would treat a senior citizen like this and his family for that matter. Go elsewhere. There had to be a reason this was the only clinic that could get him in within a couple months. Now it all makes sense.

Left one star in order to leave this review by no means does this "doctor" deserve even one. Not…read moreonly was he rude but he is writing FALSE prescriptions. October 19th I left in tears with a prescription I knew was no good, I then went to a different eye doctor to get ANOTHER eye exam which to no surprise was extremely different than what Van Smith had wrote to the point the other eye doctor was concerned. I returned today November 1st with proper proof and wearing my correct glasses to see if he'd acknowledge his wrong and refund my $89 but not only could you hear him yell "No" to his assistant through his door he wouldn't even come out of his office to explain himself. So much more to write but I'll save that for the board. GO ANYWHERE BUT HERE!!

the lady working the front desk desk was fantastic. but Dr. smith is a complete idiot and a real…read morejerk. would not recommend. I'm only giving one star because it's required. I would give negative 5 stars if I could.

I really enjoyed working with the entire staff. They are…read morevery knowledgeable and courteous.

Didn't even want to give this poor excuse for a business even one star! Nasty staff, they treated…read moreme with disrespect and uncaring behavior. Old grumpy ladies plus one woman who falsely accused me of idk what after all I asked for from one of the old woman was the piece of paper I wrote on. Then to top it off this same old woman at front desk harshly and meanly with a tone that would kill says "Sit down!" With a very evil look on her face. Extremely nasty people. Probably wake up that way.Lol Terrible customer/client service! The miracle was that as I was arriving at an appointment on Thursday afternoon I received a phone call that the same exact glasses I wanted arrived. Took my business elsewhere and they are the nicest, most pleasant people one would ever want to meet! Ladies at new place made my day. I instantly in a NY minute cancelled with Sellers. Everything works out the way it should. Yay! So happy!