Ginia was so gentle to our senior, long-hair dachshund Mia. Our Mia is 16 years old so we are very…read morehesitant to bring her to groomers in large facilities with multiple dogs that can scare or tire her out. But she was in desperate need of a professional bath so we were on the look-out for a private groomer. Luckily, we ran into Ginia on an ice cream run once with Mia. Ginia was very nice and calm as her daughter wanted to pet Mia. We could easily tell that Ginia loves animals and knows how to treat them. We were ecstatic to hear that she was private dog groomer taking clients one at a time in her own home without cages. We immediately made an appointment and couldn't wait to bring Mia in. When we picked her up, we can tell by Mia's mood that she was very happy with her session. Ginia gave her a bandana and us a card with a lovely photo. Even two weeks after the appointment, Mia still smells and feels fresh. We definitely recommend Ginia for any pooch, especially senior canines that are prone to take naps and have dry skin.

They only allow five stars here, but I would give Ginia's claws and paws 10 stars if I could!! This…read moreis the best place around to have your pets groomed. Ginia was fabulous with our fur baby. She allowed plenty of time for Lilly to get comfortable and she gave her lots of one on one time. We will definitely be back! Her prices are less than other places I've researched and yet she provides a much more personal and friendly service. This is the only place around to bring your fur babies for a personal pampering. If you love your pets, you'll want to bring them here to be groomed.

I have a cavie who loves coming here. I love the add-on they offer, but I especially love how happy…read morethey make my dog. Their scheduling is usually open enough to not wait long for an appointment. They now offer doggy daycare and option it for dogs staying after grooming. They do a good job with grooming and will pay attention to any notes you give them.

I've been bringing my dog Peanut to Wags since they opened their doors. The price is reasonable,…read morethe area is convenient, and its easy to find. The most important thing is that Robin is really nice and great with dogs. I became really concerned about the treatment of dogs by groomers After going to your average run of the mill corporate groomeries I became scared for the welfare of my dog. They were unfriendly and treated my animal as a hassle/job instead of part of my family. After that I've been pretty skeptical about groomers, but I trust Robin. She's very friendly and she seems to really care about dogs. When I arrived for my first appointment, she was looking at dog with severely matted fur, and the owner was asking her to comb it out. She tried to explain to her that she thought the hair was too matted. The owner left, presumably to find someone who was willing to comb out her dog. When Robin talked about how much pain the dog would be in, having all those knots combed out, I swear it looked like she was going to cry. That's one of the things that makes me trust Robin, she seems to really care about the dogs. I love how the whole store front is glass so you can watch her grooming the dogs. Lauren and Donna take extra special care bathing Peanut to minimize stress. Peanut has come to love Donna as much as me (yes, I'm jealous). Brenda and Robin always get his nails smooth and short. The old groomers did not round off the nail leaving it sharp and Peanut and I would pay for this over-site in blood. Also they did not clean the insides of his ears, this is very important for a Dachshund as it can lead to ear infections. Thanks to Robin's keen eye I found out that my Peanut was suffering from a pretty severe ear infection that could have been prevented if his ears were properly cleaned. I later added Ruby the dachshund to my family. She is older and suffers severe arthritis of the legs and elbows. Robin takes extra special care and we have never had an incident of arthritic flair up during a groom. Ruby loves her visits to Wags To Whiskers. While my parents were alive they had 2 long haired cats that would always play in water and get matted. My father would place them in a carrier and walk them over to the shop since he didn't have a car. When Robin found out that he was on disability and my mother had cancer she lowered the rates for the cat shave downs. She even arranged for rides to and from the shop so my father wouldn't have to carry the animals to the shop. As long as my dogs live and Wags is open for business, they will go to no other groomer.

Called to try to get services for our cat. Person on the phone sounded stressed and aggrivated…read morewhen she answered. When I asked to speak to Robin sounded annoyed. Then she proceeded to tell me everything they didn't do. When she told me that they might get scratched or bitten. You are a groomer you work with animals getting scratched or bitten is in your job description. OMG. They might be great but I will never know.

Casey and her talented team worked their magic on my Tornjak, Apollo. He came back looking like…read morehimself only better, and so very clean! Apollo does apologize for the impromptu bath he administered at shake down time. https://www.facebook.com/profile.php/?id=100063859890793

We go the vet right next door she is great. We decided to try this place just because it seems…read morepractical to go to the vet and right after have the grooming done... all in one stop. Great ! That would be if only the shaggy dog folks had an ounce of initiative and willingness to help their clients. But they don't! We had a scheduled appointment to groom our dog, but had to leave her with the vet for a bit. We asked them to pick her up so she could have her grooming session but picking up your dog from 10 feet away is not something they are willing to do.

Tiffany was wonderful with our two cats while we were away for a summer trip recently. She sent…read moredetailed updates, including photos, to us during/after every visit she made to our home, and the cats were very content and playful when we returned. We could tell that they were well attended during our absence, and would highly recommend Tiffany to anyone.

Tiffany was very informative even though she could not take Otto due to scheduling. She directed to…read morepeople that could. Very professional, goes above and beyond.

I really like Wag n Wash and it is so good to have a pet store nearby that is fully stocked with…read moreeverything you might need. We used to go to Loyal Companion, but as that business started to wane we had to go to the larger stores that are almost a half hour away. I'm so happy to have Wag n Wash near us. Yo heave to go there!

What do you do when you have no time, and dog - or two - that need grooming? Wag-N-Wash has been…read morethe perfect solution for our two elderly dogs. Wendy (the owner) is gentle and thorough and our dogs love her. Her mobile van is perfectly equipped for complete grooming - hot water, dryers, safe environment and lots of love. No more long days at the groomer for our dog-girls! It is so much less stressful on us - and them.

After this place changed owners, it was evil. Dogs did not get the same level of care when…read moreboarding. They took down the photos of the dogs having fun at playtime (think they discontinued it). Our dog came back from the last time almost crippled. They clearly did not walk her or get her outside like we had paid for. I'll never forgive myself, but I trusted them. Thank Christ they are closed and I hope the owner works with animals again.

I've used this facility a few times over the past couple of years and been fine with their care…read more(despite them being always unable to bath my dogs before pick-up, due to short-staffing, they said). But when the dogs were collected last week, following a 6-day stay, their beds, their blankets and the dogs themselves were soaked in urine. I should mention that one of our dogs is older and can have accidents. But the younger dog can go for a day without peeing, so HER soaked bed was much more telling. My daughter assured them she would NOT be bringing them back to board. To add insult to injury, despite a very late drop-off (after 5) and an early pick-up, they tagged on two full days of boarding to our bill. One star is too good for my review here.

Please note that I did not have my dog groomed here, my rating and review is to provide feedback…read moreregarding my experience with the business. I called on a Friday and left a message to inquire about having my 30 lb Icelandic Sheepdog groomed. I received a text message from Lucas on Sunday following up. When I told him the size and breed of my dog, he replied that they cannot currently accommodate new customers with longer-haired breeds, as the groomers are booked months in advance and they can't keep up with demand. Lucas was professional and apologetic and for that I'm appreciative. Being in a position to turn away customers and income is a good problem to have for any business, and I hope that they continue to see high demand for their services. However, from the customer perspective, the reality is that I called a business requesting a service, and I was turned away. Unless you're a nightclub, that type of treatment, as necessary as it may seem in the short-term, doesn't bode well for long-term success. I still have a dog that needs to get groomed, and I'll have to take my business elsewhere. In doing so, I'll likely recount the experience of being turned away to other dog owners, and as any business owner knows, word-of-mouth is crucial to success. For the future, I'd recommend the team take a different course of action than to simply turn people away- rather, advise on the lengthy wait time, offer to make an appointment, no matter how far out, and offer to call if cancellations arise. I would have greatly appreciated that courtesy and felt as if they really wanted to earn my business. Instead, I was left feeling shut out and as though this business couldn't be bothered to accept my money. At the end of the day, simply saying "sorry, can't do it" to a customer, no matter how necessary it may feel and how politely you deliver the message, will always leave a bad taste in their mouth. They'll tell others about that bad taste, and they'll likely never return.

Bubbly Pup did such wonderful work with our beautiful girl, Luna! She smelled, looked, and felt…read moregorgeous... She was running around like a model when she got home! Luna had a great time during her visit. It was her first time to the groomer at just under 7 months old; her undercoat is still developing and her overcoat is only just starting to come in. We learned that it was the first Belgian Tervuren that Bubbly Pup has groomed, and it was evident they really did their homework and studied her breed for a perfect approach to her grooming. We couldn't be happier with the results and will definitely be back. I also appreciate the convenience of text messaging in addition to phoning for appointments and updates.