We had an excellent experience at CarMax, thanks to Ali in sales! We came in with a trade-in and…read morewere also purchasing a vehicle, and Ali made the entire process smooth, stress-free, and enjoyable from start to finish. He was knowledgeable, professional, and took the time to answer all of our questions without ever making us feel pressured. The trade-in process was straightforward, and he helped us find the perfect vehicle that fit our needs. His communication and customer service were outstanding throughout the entire experience. He took the time to inspect every tiny detail on my purchase and addressed some imperfections & paint chips to the GM. The GM, Cena, was extremely friendly and kind, and addressed all of the chipped spots and agreed to have the parts repainted and restored for us as a courtesy! If you're looking for a hassle-free car-buying experience, we highly recommend working with Ali. We couldn't be happier with our purchase and the level of service we received!

Horrible experience at the service department. One of the agents was disrespectful and unconcerned…read more I recently bought a 2025 Hyundai Elantra. In less than two months, I started noticing the steering wheel vibrating when I was driving at high speed on the highway. I took it to a mechanic, and he told me that the tires were cupping. I called Carmax customer service, and we set up an appointment. I showed up at the place right on time. The guy in the customer service department couldn't find my name in the appointment list. Later, I learned that they've set the appointment at the wrong location. I tried to set a second appointment, but the guy behind the desk told me that there would be a fee charged for the diagnosis. I told him that this seems like an inspection issue, because the cupping tire issue is not something that could happen in a period of two months. But the guy behind the desk seemed completely unconcerned and didn't even bother to listen. I could tell he was clearly trying to get rid of me so he could go back to his things. My car is less than one year old, and I have only driven it for two months, and I am already spending money on it.

I bought a 2010 Subaru Impreza from them about 6 weeks ago. Now that I'm settled in with my new car…read moreI feel like I can give a proper review. At first I was nervous since I was buying a car outright for thousands of dollars. However, the salesmen who assisted me were excellent and I'm very happy with my purchase. The service was excellent, the car is probably the best deal for what I paid, and the process to buy was smooth. I would definitely recommend checking this place out if you're in the market for a new car.

Buying this car has been the biggest regret of my life. I bought in April 2026 and still haven't…read morereceived my hard tags with multiple delays. I went to get the car inspected and it failed multiple times. Cost thousands in repairs to finally get it to MD state inspection standards. Don't even waste your time here!! If the price looks too good to be true it definitely is !!!

After my frustration with AAA, despite being a "Plus" member, I decided to look at local towing. I…read morehad recently bought a car third party and needed it to be towed to my mechanic. I stumbled upon Dennis and his business online and the whole experience was fantastic. We gave him a call and he gave us a very fair and competitive price quote. Everything sounded like so great so I confirmed and he said that he'd be there in 25 minutes. I expected him to be late but he was there before 25 minutes as promised. Promises are hard to keep when you're busy but Dennis seems like a business owner that holds true to his word. Talking to him on the car ride to my mechanic, it seems that Dennis prides himself in customer service and always has a positive outlook. I work in the customer service industry myself and I was highly impressed. As a result, I personally recommend him for any roadside assistance needed. Look no further if you need someone for towing services! Support your local small business owner!

Amazing, this towing company is taking customer service to whole new level…read more My car broke down on I-495 and I was a little panicked since I was stuck in the middle of the lane and blocking the traffic. The dispatch was so nice and friendly and told me to turn my flashers on and that he is sending a driver right the way. The tow truck driver Danny arrived really fast and it took him literally 2 min to load my Volvo on his truck. On our way to the dealership Danny offered me bottle of water and made me feel really comfortable. I want to thank the driver and the dispatch for being so helpful in such a difficult situation.

If I could give WingMan Auto one million stars, I would. Farah made buying a new car so incredibly…read moreeasy and smooth. He found the EXACT car I wanted, got me a really good discount and made the entire process so easily, at a very reasonable rate. They even show all their work to you, on paper (nothing is hidden from you) Car buying and dealing with dealerships is stressful to me, and WingMan Auto took on all that stress and headache for me. Seriously, all I had to do was sit back, wait for them to find my car, get me the best discount possible and voila. All I had to do was walk into the dealership, sign the papers and get the keys. It was the least stressful car buying experience I've ever had. I am so happy with my experience. You will not be disappointed, don't hesitate to take advantage of this amazing experience. It's like having family looking out for you.

Working with Farah was genuinely one of the easiest car-buying experiences I've ever had. He…read morehandled everything from start to finish and saved me a ton of time (and frustration). He tracked down the exact Ford Bronco I'd been looking for, kept me in the loop throughout the process, and helped me weigh my options without ever making me feel rushed or pressured. All I ended up doing was filling out the application and signing while he took care of the rest. I'll absolutely be using his service again!

This is a great location and I appreciate their friendly service. Zach helped me get set up with a…read moresedan rental that was comfortable and had Apple CarPlay like I requested. He walked around the vehicle with me to inspect it and was very nice. Even though I originally requested a compact suv, the sedan worked perfectly for my needs and it being a hybrid allowed me to drive to and from my destination without having to fill up on gas. After hours drop off is very convenient.

I had the pleasure of visiting this location in hopes of purchasing a car well i agree with one…read morething they will help you get approved but if it has to be transported from another state good luck. On 05/09/2026 i paid 549.00 to have a truck shipped from their location in New York i was told it would be a few days give or take well it ended up being close to a month before i was informed that it had arrived during the process i given several expected dates no one followed up I MYSELF had to text or call for updates in the process of waiting for this truck my mother passed away i informed them that at this time i am not in the position to purchased at the moment i was upset about my mom then the time it took to get the truck here. Well recently i reached out via text to them with no response then i emailed TJ who is the manger no response and then Brad who is the district manger of so many locations i emailed him called left message and text and again no response from anyone in reference to the fee i paid for transportation.

I used Tow Junk Cars For Cash after my car got totaled. I messaged them via Yelp describing its…read morecondition and got an offer back in less than 24 hours, which was also the highest offer I got. There was a bit of phone tag to schedule pick up, but no fault of theirs - I even called after hours once, expecting to get voicemail, and still reached someone! They fit me in the next business day after I accepted the offer and gave me a 3 hr window. Day of, they called ahead with an exact time so I didn't have to wait around at the tow yard. The transaction itself was fairly straightforward, just signed some paperwork and got cash. The guy who came out was great! When the tow place said they'd charge $85 because of some missing form (which I had confirmed with these guys earlier in the day they had - the tow place was just trying to get as much money out of me as possible), he spent probably half an hour going back and forth with his boss and the tow place until it was resolved so I didn't get charged extra. He even helped me carry out a box of stuff I had left in the trunk. Awesome service!! Hopefully I don't have to get rid of a car again anytime soon, but if I did I'd definitely call these guys first!

From the owner: Get Cash for your Junk Car Today…read more WE BUY ANY CAR in Northern Virginia - Junk Car has No Keys, No Problem - Junk Car Doesn't Run, No Problem Call or fill out Quote form on our website.