I brought my eGolf in for a 40k mile maintenance. I also brought it in because I got hit with the…read moredreaded VW trunk latch problem (and mine is one-step more complicated because my emergency release doesn't work). I also told them I have a leak in my wiper fluid line (froze over the winter). Good: they were fine when I said I just did my own cabin filter and I did just have to put in a new 12v battery myself. They were friendly enough and the facilities are nice. Bad: There wasn't really any follow up on the maintenance. I had to ask a bunch of question like is my HV battery okay, any defective cells? ("Yep it's fine" was the answer). I got a survey afterwards asking if I got any video footage of the repairs/maintenance so I'm not sure if I was supposed to or not? I was quoted $3k to fix the trunk because they said they would have to break the backup camera in order to acces the latch. Seems weird since you can clearly take out the panels in the trunk while the door is closed and access the latch there. They said my wiper fluid line was fine. Once I drove off, I tested it out and it was still leaking (leaking on my foot while on the pedal!) This is a very obvious leak, but somehow the mechanics missed it? They simple wrote on the paper work that the "wiper fluid was working". Well yeah I'm able to spray it, but the problem is it's leaking INTO the cabin. So I had to bring the car back and the woman was nice enough, said she would bring it back to the mechanic to look at. Bad news: apparently it would be $400-$1000 to fix because they "don't know where the leak is" and may have to take the entire dashboard out. So you would think they would check if the leak were somewhere super accessible right? If the leak were there, then they could tell me and it would be on the lower end of the quoted cost. If they couldn't see the leak in the accessible spot, then they could conclude that they probably have to remove the dash and then it would cost on the upper end of the quote. Nope, they just told me and sent me on my way. And worst of all, when I went to pay for the maintenance, I was told they would charge me 2% to use a credit card! NEVER in my life have I ever heard of a car dealership nickel and diming customers for a credit card. And that's on hundreds, possibly thousands of dollars of service! Some way to treat customers right? So I had to move some money into a checking account like a goon just so I could avoid a 2% fee. A good way to make your customer feel like a moron. When VW advisors texted me asking me to fill out a survey, I told them my concern with the credit card and they simply responded "It's company policy. Credit cards cost us 6% plus to process. We try to keep the processing fee as low as possible. It prevents us from having to raise all of prices." Excuse me?! Since when were card processing costs my problem as a customer at a car dealership?! Simply obscene. I clarified whether this was VW company-wide policy or just that dealership and they said it was just them. So I guess that makes my decision for me: won't be going back there!

My deep respect to the Sales manager, Larry, for his accurate and respectful attitude to customers…read more Regarding the financial manager- Vipin Rishi- I regret that I can not give him ZERO star for his ultimate incompetence and rudeness towards customers. Lack of knowledge of the VW Tiguan sales details we asked about. For the failed attempt to mislead us during the lease contract signing( tried to add 850 $ extra amount on top of what we agreed on before with the sales manager) , etc...

Hamilton Mazda - Unresponsive to Customer Inquiry…read more Short and brief. I reached out several times by calling, email and online chat requesting that a salesperson contact me about a CX-50, that I was interested in before I committed to a one hour drive. Thumbs down for the zero response. No call back, no email reply, no response to my online chat. Obviously they are not interested in speaking to possible customers any other way than having them come into the dealership. Not my kind of place to do business with. Easy decision for me...Cross Hamilton Mazda off my list and work with other Mazda dealers. They will not earn my business. Grade: F

WARNING! WARNING! WARNING!…read more I cannot recommend this place. Spent over $40,000 here just to have the engine light come on for two days. The message literally said "engine malfunction, have vehicle inspected". The light went off this morning but obviously like any rational person I took it to the dealership for an inspection. They told me there is NOTHING they can do and wouldn't even look at it because the light went off, like that means it's all fixed and good to go. How about you actually look at the car and not be so obviously obsessed with the sale and now the service. DO NOT SHOP HERE IF YOU EVER WANT HELP WHEN SOMETHING GOES WRONG!

I purchased my 2007 Toyota Tacoma in 2018 and BSA fulfilled every commitment they made to me…read moreregarding any repairs and services that may be needed. They recently recommended an excellent mechanic to repair my AC (Wurm Auto). I highly recommend them to anyone looking for a used vehicle, without reservation.

This place is a scam. I went in to check out a car I found on the Internet. It was dirty had…read morewarning lights on in the dash and the sales man told me it needs a battery and that will fix the warming lights. That doesn't sound right. I asked them to do it and I will come see the car again and they said they can only do that if I buy the car. WTF?!?! Fix the cars before you try to stick them to the people! This place sucks! I also looked at another car there and the sunroof didnt close properly and had other problem! Buyer beware!

Brought my Subaru in to fix a damaged side view mirror and for a recall we received from Subaru…read moreregarding the passenger air bag sensor. They did replace the damaged part of the side view mirror - but it was with a color that didn't match. Paid later to fix this. Found out I would have saved probably $200 if it had been done correctly to begin with. On the recall, they supposedly ordered the part but for over a month they did not contact me and did not return multiple calls. Finally went in person and was told there was an internal miscommunication and the part was never ordered. Indicated there was no need for me to leave it for them to now fix because it would be weeks. Went to Victory Subaru in Somerset and they took care of the recall within 2 days and communicated the entire time.

I have been a customer for 15+ years, through several dealer ownerships. My last lease ended and…read morealthough I had problems with getting the previous car registered and against my better judgement, I leased a new car from Ciocca Kia. The temporary registration has now expired and again I cannot get the car registration and plates from the dealership. I am 86 yrs old, so there may not be the opportunity for another lease 3 years from now. If there is, it will most likely be a Ford. A pity, I like the car!

Carstar replaced my bumper after I got hit in a fender bender. Insurance covered the bumper but I…read morehad some unrelated scratches and touch-up paint that I'd been worried about applying myself, and asked for a quote for them to add on that service-- they just did so for free as a courtesy. Very kind and a relief for me to have that taken care of. They also helped me coordinate with the nearby Enterprise for a ride to my rental. Enterprise will pick you up from Carstar, and you can drop off your rental there when you pick up your car. I'll give both Carstar and Enterprise my thanks for their good relationship saving me the hassle and stress of rental pickup/dropoff. And thank you Carstar for making my car good as new!

They will total your car out & over exaggerate the price & try to make the insurance pay for it but…read morethey will not & total your car out don't go here if u want your car , try a off brand shop cuz u WILL NOT GET YOUR CAR BACK THEY ARE THE BIGGEST SCAM PLZ PPL WATCH OUT

We found the car we wanted online and took a ride to US1 Auto Sales to check it out. Pat and Dave…read morewere very nice right from the start. They are very welcoming and are passionate about cars and know a lot about them. It seems to me that they are running a car sales business and auto mechanic shop that is no pressure and no BS. The car I ended up buying was a rare find, manual, with low mileage, in excellent condition and the price was super reasonable. I was able to test drive the car for a while and it was spotless inside and out! The buying process was smooth and comfortable. After going to a few other new and used car dealerships, I can really say US1 is the best and I highly recommend it. I will be purchasing there again in the future and will be recommending it to my family and friends. Thanks again Pat and Dave!

I had a fantastic experience buying a car at US1. I found…read morethe car on line and payed far less then other cars I viewed. Pat was awesome! He is a knowledgeable, sincere, and fair family man. I recommend buying from them 110%

I own a 2011 MDX base. I need the front right passenger drive wheel well plastic protector. The…read moreentire piece of plastic came apart, i have owned my car for 15 yrs, so just from every day driving the piece had to be replaced. Oddly enough Acura of East Hills in Long island had the part but wanted $150 for the part versus, me paying $68 from Precision Acura. I also need the lower plastic connector which was $10, the shipping was $50 but i have to tell you their customer service and pricing was very fair. They deliver my parts within 48 hrs.

Greg Martinetti, E-Commerce Director for Precision Acura of Princeton and Acura Parts for Less…read more Highly recommend! I am a repeat customer. Genuine Honda / Acura parts! Best price in the North East Region of US. They ship fast from Precision Acura of Princeton NJ! www.acurapartsforless.com

I am so ridiculously impressed by how AMAZING Jairo and his crew were…read more When you approach the business, you will see that it is clean, organized, and well maintained. This place is not at all junky, dirty, or disorganized. Jerzy and Jairo worked with me during my visits and prepared a price for me. Two days later, my car looks brand new, smells nice, and is clean from the inside out. You can't even tell that my car was scratched, it looks brand spanking new!!! I had every intention of cleaning out my car on my day off, but to see that my car's exterior and interior was perfectly washed, and wiped out from the inside was a nice surprise!! We will be going to this auto body company forever!

Jairo and his team are the best! My BMW needed repairs from an auto accident and they were…read morerecommended by my auto insurance. I'm glad I went with them because they are professional, super courteous and very accommodating. He educated me on the process and made great recommendations for extras I wanted on my car too. Although my parts took longer than usual due to BMW inventory, my car came out looking fabulous and working like new. I am very pleased and I highly recommend Jairo!