I've had 2 repairs done here recently and am happy with the service. They were recommended by…read moreanother repair shop that specializes in transmissions which I originally thought was the cause of my first repair. For the first job I had to wait a few days to bring in so it's a good idea to call ahead to see how quickly they can get to your car. Once I dropped it off it was completed in 24 hours as they said it would be. The mechanics that I've dealt with there all provide great info on what is being done, as well as what they notice may be needed in the future. I really felt like they not only cared about what they do, they also cared about the customer service that goes into a successful business. Although I hope it will be quite some time, I'll definitely be back as the need arrives.

Hands down the best shop and the only one I trust! They took the time to look at my car when it was…read moremaking a weird noise and figured it out. Very responsible on price! The owner is very down to earth and cares about his customers! Will definitely go back every time!

First, a disclaimer: I've never needed/wanted an auto body repair service. I've been lucky, and…read morehave never driven anything so fancy that required this kind of work. But back in 2018, I made a somewhat questionable decision of leasing a car. It made sense at the time: short commute, job future was somewhat uncertain. I needed a low monthly payment and car to get me back and forth. Things are (I think) more stable now, and the lease, back in March, was maturing. Over the last couple of years, it had incurred a little bit of damage from shopping carts, other car doors, and possibly another bumper in the back panel. I needed to get these problems solved before returning it to the dealership; which leads me to my next questionable decision, well, actually, it was a lousy decision. While out for groceries, and a friendly, young guy drove up and said that he was starting his own dent repair service, and that he could fix my dings and dents for a reasonable fee. His name was Cody, and I called him a short time later to talk about his dent removal service in greater detail. We met again so he could assess the job, and came to find he lived right around the corner from me. I had no reason to think he was a scammer, or even just a bad repairman...but I'll get to the point: he was one or both. I just didn't know it at the time. He did everything right: he told me about his family, and thought it was interesting that we were neighbors, and he peeked in the driver's side door frame for info on the paint color, and said he'd run out to his store to get it, and he'd meet me in my driveway to fix my cosmetic issues. He showed up a short time later with his dad, John, and they began work. A short time later, I peeked out and gasped at all the body filler all over the car. It was excessive for all but one of the dents. They painted the car and called me out to take a look, and I felt massive remorse. I could still see the sizable dent in the rear (it was about the size of grapefruit), and the paint on all of the dings on the side clearly did not match the existing paint of the car. I mentioned this to them, though I am not great in these sorts of scenarios, and the father, very crankily said, "it will dry just FINE, ok? We're done here, Cody, let's go." I was floored. It did not dry fine. It was dull and lacked dimensionality. So I called Cody and told him I was unaccustomed to complaining, as well as body work, but I had to return the car in a couple of weeks, and I was worried. He said that he wanted to have a good relationship, since we're neighbors, so he came back a few days later on his own. And for the love of god, he actually made all of the problems worse. It was bitterly cold that day, and he blamed the weather, and I'm sure that didn't help. But the bigger issue was that Cody sucked at this particular task. He promised he'd be back when the weather broke. Weeks went by, and I called for a lease extension to cope, and Dent Boy and his Dad finally showed, to "finish." I was preparing dinner while they worked, and after a short amount of time, Cody texted me: they were done, and I ran out to look. Both men were gone without a trace. They spray painted all over my license plate and windows, and actually left fingerprints in the wet paint, which was still the wrong color, and lacked any kind of shine. The ding in the back was still clearly visible. I was sick to my stomach. I got scammed. If you meet a guy named Cody who seems sweet and who says he can fix your minor body work, just call Duie. Anthony had me come in later that week, and took a look at the car. The estimate was higher than I'd hoped, but I had already paid Cody a few hundred dollars, and I felt the sting of shame. But I agreed to Anthony's price because Honda would come in for the kill if I returned the car the way it was. They took a few days longer than expected, but Anthony (and his son, Anthony) kept me posted along the way. They had some issues undoing Cody's damage. Some nice perks: Anthony Jr. drove me home the day I dropped off the car, and picked me up the day it was ready. Even though I would be returning the car in a few days, I was thrilled to see it as we pulled up to the shop, good as new, and they even cleaned up the interior of the car. A huge help, since I have a kid and two dogs. Anthony Sr assured me it would pass the final inspection at the dealership and it did. A strange but happy epilogue: No, I haven't found Cody. Some day, haha. The lease contract's fine print spelled out a litany fees I'd be responsible for, and they'd send a final invoice. The dreaded day arrived. With some stress, I opened the envelope. Somehow, it was a check for $64. The car was in great shape, and they had applied a $500 credit, which covered the rest of the lease end fees. Anyway, I hope I never need body work again. But if I do, I'll call Duie, and only Duie. Cody: eventually you'll screw over the wrong person. Good luck with that.

Waste of a morning. I made an appointment via their website to get a pre-insurance inspection…read moreafter I recently purchased a used vehicle. I received a text confirmation after I submitted the appointment online and then another text to remind me the morning of. When I arrived at the day and time I made and as specified in the text messages, they weren't able to help me. The lady that does the inspections wasn't going to be there all day and there was no one else that can do this inspection apparently. If you knew the lady wasn't going to be there, a text or call telling me to reschedule would have resulted in a completely different customer experience. When I showed them the texts that I received, the gentlemen I spoke with said words to the effect of "we didn't send those." Really? Please get control of your scheduling system. This was a waste of a morning and resulted in me having to call around and find another place to go and do this inspection. I'm definitely not coming back here for anything.

Went there for inspection and flush radiator and replace radiator fluid. And oil change. When I…read morepaid the bill, I realized they billed me 2 times for a radiator flush. I brought to owner Chris attention, he apolozed and refunded me $85. Cash, approx 6 weeks later, the car over heated. The radiator fluid was empty. Lakeside shell never put new radiator coolant in the car. They charge for work that did do not perform. There was no windshield washer fluid. As a result, I almost lost my engine. Charged for work and never put in new radiator fluid. Car thermostat light came on. Radiator Fluid was empty and car overheated. Beware, they might overcharge or charge for work they do not perform. Mechanic never even checked the radiator fluid, it was empty for 2 months. I am lucky the engine did not get destroyed.

I switched to this mechanic because I am a AAA member and their techs responded to the call. They…read morehave been servicing my vehicle ever since. 5 stars for consistency, professionalism, knowledge of their trade, and their uncanny ability to make their customers feel at home! Whether you need a simple oil change or the complicated heavy duty stuff, I recommend these guys 10 out of 10. Oh and they are reasonably priced !!

Got a new car window and they gave it to me all scratched up. When I pointed it out they said…read morethey'd redo it. If you can't do it right the first time why would I let you retry it? Had them remove it and refund me. I do not trust this business

I needed a window replaced in my car. It was a specialty window and Safelite told me I'd have to…read morewait 3+ days. I called Norman's in the afternoon and dropped my car off. The next morning, I received a call saying the car was ready. I'm so happy businesses like this still exist. When I picked up the car, the next stop on my itinerary was to find a car wash or somewhere with an industrial vacuum to remove the debris from the broken window, which was all over the seats and floor. When I looked in the car, I noticed Norman's had already vacuumed the entire car and hadn't charged me for it. I was beyond happy. I know it must be extremely difficult for this business to navigate a pandemic, as it is for many other businesses. They went above and beyond all expectations and would recommend them before Safelite or any other place on all accounts. Very communicative customer service and they treat you like a human throughout the entire process.

Unfortunately, I had a minor fender bender affecting my rear bumper, which cracked. I chose…read moreCaliber because it was a preferred vendor of my insurance company, and it was very close to where I live. Unfortunately, there were some major issues getting the parts in. This should have all been done in mid-January, but instead, they didn't get the parts in until mid-March. However, I blame the car company rather than Caliber. I have a 2024 model, and when I tried earlier to get an oil change at Jiffy Lube, they were unable to do it, as the company didn't even have 2024 oil filters to give out to suppliers. I had to go to the dealership for an oil change, which I thought was pretty ridiculous. So that is why I believe Caliber when they say they were unable to get the parts from the car company in a timely fashion. Anyway, once they did get the parts in, they went above and beyond, as far as I'm concerned. I dropped it off on a Wednesday afternoon, and I was able to pick the car back up two days later on a Friday afternoon. Yes, it was an easy job, but I very much appreciated that they prioritized my work, due to the delays of getting the replacement parts in. Nearly all the people in that office that I came into contact with were a pleasure to work with. Jason was my primary contact person on this job, and he was great. I hope I never have to go back to an autobody shop again, but if I have to, they would be my first choice!

I do not recommend using this company for auto body repair. I took my car and ran its damage…read morethrough my insurnace company. The experience was not the best, they quoted a very high price for the damage, however since I only had to pay my $500 deductible it was not a huge problem. I was told they would use minimal body filler, however a majority of the damage was repaired with body filler. I did not find this out until a year after the repair when my sons basket ball bounced against the body of my car and knocked out the body filler, exposing the original rusted metal damage that was in place before they repaired it. They also made me come back and detail the inside of my car before they would do any work on the outside of my car. Lastly they called my insurnace company and added another $3k to the cost of the original quote, stating that parts and labor cost increased. Judging by the shoddy work I will not be using this shop in the future. I feel they should have to fix the filler work and do the job the right way, however I know that it is a waste of time trying to ask them for that.

For such a big company they have the worst communication. I…read morewas told the tech would be there between 8am and 1:30 pm. Around 3 pm, he showed up, right before I was going to call & complain. Of course, you can't get a human being to talk to. Everything is on line. Tech did do a good job. He told me I would get the receipt and warranty in the email. Well, I am still waiting for that.

Schedule the service at home. They got the glass in, but couldn't recalibrate. Anything made us…read moredrive into the shop in Fairless Hills to get it done. The only reason we went with safe light was so we can get it done during a work day and in the end, we had to leave work in order to go to to the shop. The guy who showed up to do the work was not capable to finish the job.

I took my 2007 Toyota Tacoma to get pricing and was very pleased with the quote Chris provided. The…read morepaint job was excellent and my truck looks brand new. They also cleaned the interior and it look's better than when I purchased it in 2019! Highly recommend them without reservation.

Hands down some of the best customer service I have received in a while anywhere. I inherited a…read morepick-up truck from a friend that passed in South Carolina. It was never waxed ever and the paint was baked off it down to the metal. There was no rust on the vehicle which was good. To keep as a memory I wanted to restore it to its old glory. Maaco was hands down the best price in the area and After having it 7 weeks it looks like a brand new truck! I have already gotten compliments from my neighbors. Thank you all at Maaco for the excellent work and for walking me through this restoration process. Also because they found out I was and Army vet they took even better care of me! Cant ask for better work or customer service! Ill send all my friends your way! Thank you again!

I've been going to Budman Alignment for over 30 years - they always do top notch work. Started…read morewith getting a 1985 Camry realigned when Toyota lacked the equipment to fix it (they recommended I go to Budman). Over the years I've had alignments, tire balancing and several bodywork repairs done by them. Always excellent work done right the first time. Their entire staff is very friendly and customer oriented. Very highly recommended!

Always a great experience while getting my car serviced. Always clearly explained what needs to be…read moredone and never feels like they are trying to over sell a service. Would definitely recommend them.