My daughter ordered two dresses for prom off their website. Unfortunately, both dresses were way too large for her, so we shipped them back. We returned them to the address on the box which apparently is their distributor. I received confirmation within 2 days that they had been delivered. However, no credit was issued to my credit card. When I called the customer service line, I was told that although they could see where the dresses had been returned, they would have to confirm w/ the distributor and get back with me the following day. I waited for a phone call and/or a credit to show up on my card for four more weeks and received NEITHER. I called again today and was told by a new customer service person that I would have to speak with her boss on Monday because she did not know how to issue a credit when the dress had been returned to the distributor rather than them. It has now been two months since the dresses were returned and still no credit. They get an "F" on customer service. I will NEVER shop with this company again. read more

I ordered my dress from Wedding Shoppe Inc. through their online site. I was a little hesitant, but did so because of the good reviews on the different wedding websites. My dress came in ahead of schedule, and everything was perfect!!! I saved almost $90 compared to ordering from my local bridal shop. I would suggest visiting a bridal shop and trying the dress you would like to order for on for sizing. I would not hesitate ordering from Wedding Shoppe again!!! read more

One word: Awesome! Before going, I had done some practice and a lot of research so I knew what dress shape worked for my body and how much detail suited my tastes. The girls here were amazing! Not only were they able to give me a lot of choices, but they also showed me dresses that were *under* my budget too. This surprised me. I found the perfect dress and had such fun experience. I would highly recommend this shop for all brides. read more

absolutely a FAIL! to start with they the jacket was ordered the wrong size, 5 sizes too small! it should have been a 56 Tall they ordered a 46 regular! then when I put on the pants they were 3 sizes too big I wear a 40 waist and they ordered a 46 and said just adjust them! then the tie I could tie the tie around my neck but the back of the tie was only 4" long and could not tuck in the back of the front tie like it is suppose to! they said oh well you will have to make do! because the jacket was too small I had to make a special trip again the next day to get the jacket that sort of fit! the shoes are Horrible! they were so slippery one of the groomsman wiped out. I stopped in and talked to a gentleman at Bills Toggery in Shakopee to check on buying a different tie and he said they should have ordered the tie extra tall! All I can say is I will never recommend them to anyone!!!!! read more

I'll start with saying I went on a Thursday because ALL of my friends have said they went but were ignored/had to wait for their appointments on a Saturday. Acutally, all my friends warned me not to go to this store in the first place. Despite their warnings, I set up an appointment because all the dresses I loved online for various designers were found only at this shop. I will also say this, I don't have an angry review of this store-- just disappointment and confusion. - We were barely greeted and our consultant had zero people skills. She was unfriendly and rude. It seemed like she was offended when we said we had been to another store and found a possible contender. She also seemed offended when I said no to almost all of the dresses she had selected for me. The dresses she picked were not like the dresses I had come in to try on and felt cheap. - The lighting was awful. The dressing rooms had fabric curtains for doors which is fine but didn't fully close and my room was right in view of the stairwell. In addition, the consultant would whip the curtain open without knocking or letting me know she was coming in. There was only one large mirror and to see the back of the dress I had to hold a hand held mirror. - They didn't have any of the dresses I had picked from their online store available to try on. - When I would put on a dress and come out to show people the consultant would walk away and disappear?? - I finally found a dress I was seriously considering but it was about 4 sizes too big. The dress was clipped so I asked them to clip it so it would like it should in my size. They again got offended. I didn't want to order the dress and find out months later that it was actually a mermaid or a fit and flare style. She rudely stated it was an A-line dress. -I decided to get fitted for the dress in case I wanted to call in and order it that night. I asked the consultant if I should call and let them know if I decide to go with a different dress.. She said "no why would you do that". I asked about 4 more times before we left. I didn't end up ordering the dress. I got a phone call 2 days ago asking what was going on with the dress and if I was still interested because I had never called. I want to give the consultant the benefit of the doubt and say she was new. Shame on the store and management for not training consultants properly. I would probably had a better experience if someone from management was guiding her since she did not have a clue. read more

I worked with Amy to find my perfect dress. I went in on a Wednesday which I'm sure helped with the crowd factor, but I did not feel rushed or pressured at all. Amy was very down to earth and honest, made me feel comfortable and welcomed, and immediately understood what I was looking for. She also helped me stay within my budget, even going to the manager to make sure we could make the pricing work. I was just planning to look, since I just got engaged and don't even have a wedding date, but she pulled a dress that was just so perfect I had to buy it! read more

They lack communication with customers and amongst themselves as a whole. They told me they would repair my dress but apparently they don't repair dresses hence why they mark down the dresses and you buy as is. Not what they had told me since they would not be able to send me a brand new dress in time for my wedding, they said they would clean and repair my dress and make it look brand new. They told me it would take a week to do all of this, a week went by and no one called. So I called them, nothing had been done with my dress. At this point I am freaking out. yada yada yada... they wanted me to call them back in a week to make an appointment to try on the dress again. Me call them?? ok I guess. Oh, and Casey at alterations is a real peach to deal with. When someone(especially a bride wants a date on when their dress is going to be done saying "are you going out of town or something?" isn't something I would suggest saying to a bride who is already irritated because a company didn't follow through with their part of the deal. Basically this place is getting too big for what they can handle and customer service isn't a priority. If I knew better, this place would not be my first choice. read more

Went to the Wedding Shoppe for bridesmaid dresses today with my daughters bridal party. Thank goodness I am a wardrobe consultant myself. Worked with Lauren, who actually did very little. We found dresses, decided on one. Had to ask to be measured which took forever. The experience wasn't pleasant in the least. As it turns out she used the wrong size chart ( wrong brand of dress). My daughter luckily took a photo of it and sent it to me.. She called the store and we are now starting over on sizes over the phone. A hassle for all the girls!! Paid in full and everything would have been ordered tomorrow if we wouldn't have caught the mistake. Who is training and teaching customer service here? read more

I didn't end up getting my dress with the Wedding Shoppe however I will say that they had such reasonable prices and I did LOVE some of the dresses I tried there. I worked with Ashley who was amazing and I had a blast both times I went there. They were accommodating and easy to work with. I would for sure return to check out the bridesmaid dresses and I would recommend that brides take a look here. read more

Worse experience. The consultant really did not listen to what I wanted. I brought in pictures of a bunch of dresses from their website that stated were available in store. I was only given 2 of them to try on where everything else that was pulled for me was not at all what I described I wanted. I told the consultant, I wanted a white dress and I was basically told no, you want ivory so every dress she brought was all about the ivory or champagne color. I was not given any undergarments to try with the dresses like I was at other bridal shops, so here I was trying on beautiful gowns with a bra strap or a pooch showing. We were made to feel like a burden. 20 minutes into the appointment I was done and ready to leave. read more

Very disappointed. The bride drove from South Dakota to bring her bridesmaids to this shop. We purchased all the dresses for about $200/dress. All the dresses were supposed to be navy blue. They were all different styles, but we were shown templates of all the colors to confirm they were all going to be the same shade of blue. The dresses came in all different shades of blue, including, periwinkle and darker shades that were nearly black. Not one dress was the same color and only one dress was an actual navy blue color. The store advised the bride to bring all the dresses back to the store (from South Dakota). Once she arrived, they only offered 50% credit back for each dress, even though this was not we had paid for. The store just scored $500 from us.. read more

I had appointment at Wedding Shoppe today. It was my first experience looking at dresses and I was so excited. The appointment was absolutely awful. My consultant was extremely rude to my mom and sister, she also pulled only four dresses, none of them were what I asked for. She then proceeded to tell me I had expensive taste and a small budget so I wouldn't be able to find anything at their store. Though I am on a bit of a budget, I was appalled by her attitude. She basically told me I need to look somewhere else. I had an hour and a half appointment that lasted twenty minutes and she basically ended the appointment and that was that. My budget was $2,000 so I thought I would be able to see a few more than four dresses. Awful, awful experience. read more

Don't waste your time here. I bought my wedding dress from the Wedding Shoppe and couldn't have been more disappointed. First off, the sales woman was nice but only pulled dresses off the racks, she didn't seem knowledgeable about them at all. I found "the one" and she proceeded to try and get me a order 2 sizes larger to have room for alterations.... convincing me I would look fine. I ended up buying 1 size smaller than her recommend size and I had to sign a form officially declining their recommended size. When it came 4 months later it was massive on me.... The dress was also made poorly, i didn't find out until I brought It to alterations and the woman couldn't fix the inner lining because it was sewn in crooked. She told me I should take the dress back and get a different size because the upper body was too large to alter to fit my body but the shoppe only gives 50% return on dresses. My wedding is now in a month and I ended up getting one online that I'll wear instead. I would have done this whole process over again somewhere else if I could go back. Don't bother. read more

I had a wonderful experience with the Wedding Shoppe alterations department. The service was excellent and I was very happy with how my dress turned out! read more

What can I say except for I love this store! They give amazing customer service and I really appreciated everything they did to make me find the perfect wedding dress. I am a size 4 and very petite and have had a really hard time trying on wedding dresses because all the samples sizes I tried on at other places were size 12's and 14's. I know I should not complain about being petite, but it is hard to imagine what the dress was going to look like in my size. I worked with an amazing consultant who listened to what I was looking for in a dress and helped pull dresses that were in sizes 6 and 8. By the second dress I had found "the one". Me not being extremely emotional about the shopping experience, I burst into tears when I found my dress. It was almost weird to say "this is my dress" since I had been to four other shops and was at my wits end. I was so happy they offered a large selection of dresses in all sizes and prices. It made the shopping experience easy and actually fun. I would highly recommend this store to other brides. The personal one on one attention is great and the selection is unbeatable. read more

I ordered tuxedos for 2 surprise (didn't know they'd be able to make it) ring bearers for our wedding the week before the big day and the Wedding Shoppe got them here in time! They were extremely accommodating, friendly and easy to work with. read more

This shop was so much fun to shop at! The whole shopping experience was light-hearted and fun. My sales helper helped pick out dresses and helped me find the perfect one. It might seem odd, but I am not really a "dress shopping type of bride." My sales helper made the shopping experience fun and it wasen't as stressful as I thought it was going to be. I found a really beautiful dress and I am so happy that everyone in my family loves it. I spent $750 and came in under budget which is always a plus. Good job Wedding Shoppe. You have one happy and relieved bride! read more

The Wedding Shoppe is quite the experience, and not really in a good way. It seems that you're just one of many who the staff has to hurry up and get out after buying a dress, etc. in order to have room for the next bride. I do have to say that it is a one stop shop though, but you pay higher prices for the shoes, purses, candles, etc. Not much individual attention, but if you can't find a dress anywhere else, this is a good place to look. I would suggest trying smaller shops first though. Do not even think of going on a weekend-that's where the problem lies. read more

Love their website. They have a wide variety of bridesmaid dresses (styles and colors) for very reasonable prices. now all i need to do is find out where we can go try the dresses on...being that i live on the west coast. :) read more

I heard great things about The Wedding Shoppe and went there after visiting David's Bridal. As soon as I arrived, two of the appointment ladies at the front were discussing where they were going to send me right in front of me. There is a building across the street for sizes 14+ and then the main building houses the "normal sizes". A young girl finally stepped forward and took my mother, my future mother-in-law, and myself upstairs in the main building. She asked me what kind of dress I liked, but then took me into a stock of limited dresses and we were just grabbing what was available. We went back to a private room and tried on one dress before we realized that it wasn't going to zip up all the way. The attendant then said, "We can move across the street where the dresses might be big on you, but we can clip them." I agreed, thinking I might be more comfortable. Well, when we got across the street, there was little room. They shoved me over into a closet-like space and then we went to pick out dresses and ended up with a bunch of mermaid dresses when I asked for A-line dresses. They were unflattering and I was expected to answer the question "What do you think?" while I was on top of the mirror and unable to see the dress. After trying on a few dresses, the mothers then had to ask to have chairs brought over for them. It was extremely warm in the shop and not only was I roasting getting in and out of dresses, but my mother and mother-in-law were also sweating. Unfortunately, I did find my dress at this shop. However, I wish I'd found it at David's Bridal where I wasn't shoved into a steamy closet with little respect. They really didn't deserve my business. Later we went back for bridesmaid dresses and they carry really random sizes for dresses. I have one size 2 bridesmaid and a size 12 bridesmaid. Neither were really able to try on dresses to get a real picture. I opted out of buying the bridesmaid dresses there for this reason. read more

I recently went to the Wedding Shoppe to find my wedding dress. It was recommended to me by my cousin who found her wedding dress there and loved the service. My experience was fabulous! My consultant Jessica H. helped me find the PERFECT dress in one session and we also were able to find my shoes, vail, and other accessories that evening. She was willing to help in anyway she could and never did I feel rushed as I did at other places. I would recommend this to any bride to be. The Wedding Shoppe made the experience so fun and stress free. They have great selection and awesome service! read more

Jessica H. was absolutely fabulous! My bridesmaids, mom and future mother-in-law did not have a great initial impression when we walked into the salon. I was getting quite upset because I was told I scheduled the appointment wrong. I was about to give up and walk out. But, fortunately, Jessica came to the rescue! She found us a fitting room and helped us find the perfect bridesmaid dress. Jessica listened to what we wanted and needed. She was very knowledgable and just helped to put my mind at ease. She also helped my mom pick the perfect color for her dress so that it will compliment the girls' dresses. So, after a bit of a rocky start, all worked out well and I owe that all to Jessica. Thank you so much! read more

in july 2012 i purchased a mother of the groom dress from your shop. jodie helped pick out 10 dresses to choose from. she let me do the final choice which turned out to be the one she hoped i would pick, she is very knowledgable in fashion and right choices for a person. i received so many compliments on my dress i felt so happy with it. she also picked out the bridesmaids dresses for my daughter in law and they to were a hit. thanks to jodie! read more

This was my third visit...my dress had arrived! I was a little nervous for this appointment since I hadn't seen the dress in 8 or so months and my last visit wasn't as pleasant as the first due to some confusion on my custom sash. I was greeted and my guests and I were escorted upstairs where my dress was waiting. After putting my dress and the sash on Kim, my original consultant from 8 months prior, saw my name in the appointment book, remembered me and came up to take a peak at the dress and sash she helped me pick out. Immediately she noticed the custom sash wasn't what we discussed or ordered. I couldn't believe that not only did she remember my name she remembered the details of my first appointment. Kim and the other ladies were so kind and made me feel special as if I was the only bride there. Kim and her staff took their time with me....bringing me a variety of veils, head pieces and jewelry to pick from. ALL of my concerns and needs were addressed and I feel completely confident in my selections. Thank you Kim for all your attention to detail and for making me feel so special. I am looking forward to my upcoming fittings:) read more

Rented a Childs Tux here. It was bad quality, and the company said they would call the bride for payment if I did not pay them for a new coat. Had already paid for a damage waiver. If their tux's can not stand up to a 5 year old, that would be good to know before I paid $150 to rent it. It is over priced, and I would not go there for any tux!! Poor customer service! read more

I agree with a lot of the other reviews on here... Alterations dept is different - and not in a good way. I still recommend this place for buying your dress and bridesmaid dresses but DO NOT get your dress altered here! It's SO expensive, which I expected, but I was doing extensive alterations and didn't feel safe going anywhere else. But I at least had hoped they would treat me well and give good customer service for the price. No. They totally gouge you and treat you rudely the whole time (even if you try to be friendly and make conversation). It's like crossing the street to the other building you're walking into a whole new business where the customer service people are either too stressed or just dislike brides in general. I'm definitely not a bridezilla but as I said, I've made some extensive alterations to my dress (more business for them - you'd think they'd be happy?) and I've naturally had questions about the process. The seamstress is always nice about answering but the customer service women always act put out by my questions (and I'm always really polite and positive). But I'm nervous about them, so I could really use some positive reinforcement (one customer svc lady did a great job of this on the phone). Instead, the alterations people act like they hate their job and thus hate me. And I sit at work worrying that my dress is going to come out terrible and I'm not going to be able to do anything about it. I'm SO disappointed that I've spent so much for such little service. Also - when I went in for my second fitting, the dress was SEVERAL inches too small (I maybe would've been able to fit into it back when I was 12) and the customer service woman said the seamstress just "did her math wrong" and "she does it all the time." Really? They said all the material was still there and it would be an easy fix so I haven't been too worried about it. But it certainly doesn't help the experience. People definitely make mistakes but they should be more positive and encouraging and not just brush it off. Maybe you're sick of dealing with brides but the business isn't going to change - brides are always going to care about a dress they get to wear once and paid a bunch of money for - and they should be allowed to be. Again, so far they've done the actual job ok (besides it not fitting at all), but it's way too much money for the poor poor service. I feel like I'm being taken advantage of. I wish I would've just risked taking it somewhere else and not felt like I'm inconveniencing people by getting fitted for a dress I already own and am paying them a ton of money to alter. People could at least smile and make small talk and make me feel like I'm doling out money to people who actually want it and generally just help me feel good about my purchase. I've felt much better about much less meaningful and less expensive purchases by someone who should've been trained less than these people. read more

Not worth the time past the initial blast of great dresses. If you order your dress here, plan on pressure to do costly alterations and with more time needed than necessary. They send out all alterations and make a clear HUGE profit! My son got married in May and we were forced to order all the bridal party dresses six months in advance. My other children are in college and at the time my husband was laid off. I asked if they could give us two more weeks and they said no. I called and asked to talk with a manager and they wouldn't let me speak with anyone. Instead, they called my future daughter-in-law and said that I was hysterical. Worst, most embarrassing experience of my life! I am highly educated, have a corporate job with a Fortune 15 company and they decided I was hysterical because I needed some extra time for my finances! When the bridesmaid dresses came in, they were as if there were never any measurements. At least two sizes too big and I had to pay the same cost for alterations as I did for the dress! When we were at a third party getting the dresses fitted for alterations, there were other brides there who were swapping war stories about how horrible their experience was at the Wedding Shoppe too! They will tell you bizarre things like Asia will be on holiday for four weeks and that is why you have to order your dresses earlier than you think you would. The only reason I gave them one star is because their selection of wedding dresses is beautiful. Beware they are nothing about customer service after they get your order. Most of their profit is in the alterations. One of the worst experiences of my life is with the Wedding Shoppe and I would never recommend them to anyone, especially for my daughters who will be married someday too! They never thought about that! read more

DO NOT USE THIS WEBSITE!!! My maid of honor ordered her dress from this website and they NEVER put in the order. Now we are 6 weeks out from my freaking wedding and my maid of honor has NO dress. She also ordered her daughter her flower girl dress and they also NEVER put in the order. We are so extremely upset that these people couldn't do what their only job is to do and now are stuck trying to find two dresses for the wedding in less than 6 weeks. I would NOT recommend this website to anyone. They will fuck it up and not admit it! We asked to talk to a manager and they said they were "unavailable" 4 different times. The type of service - or LACK OF SERVICE - we got from this place is completely and utterly unacceptable. read more

I ordered my dress on line. The dress arrived all balled up in a tiny box. I tried the dress on and it did not fit. Actually it did not zip all the way. When I called Customer Service to talk about options. She asked me did I get measured I said "yes". She then stated, "You will only get 50% of what you paid for it". She then said, "oh we could not get this dress back to you by the time of your event anyway, so you can just send it back". I wish I could have completed a satisfaction survey. What a waste. read more

I had such a wonderful experience at Wedding Shoppe Inc.! The employees were so genuine and friendly, I really felt welcome there. I couldn't believe how many dresses they had! My "Personal Shopper" Jodie was really respectful of my requests about budget and worked really hard to get me in the right dress (and she did!) She also kept the experience fun and was not the least bit pushy. She was extremely knowledgeable and personable. The building itself is super cute and the dressing rooms were so spacious and comfortable. They asked us to take off our shoes when we arrived in the dressing area and I thought that was really respectful of the beautiful merchandise. My only critique was that the curtain of my room seemed a little too small and it made me a tad self-conscious. I had a wonderful experience and now that my dress is squared away, I'll be back again in a few months for the bridesmaid dresses! read more

I went into the wedding shoppe with some of my bridesmaids, mother and future mother in law to look at dresses for my wedding. The store was nice and everyone we talked with was great...except for the woman we worked with. It seemed like all the other brides were having a great time and finding dresses they loved and the person we worked with could not have been more unpleasant and weird. Even from when she came and got me for my appointment "Amy B." seemed strange but I was so excited about dress shopping that I didn't think it would be a big deal. By the end of the appointment, everyone was in a bad mood and we couldn't wait to get out of there. She was rude, condescending, and didn't seem like she listened to anything I said. Half the time when I actually needed her she wasn't around and she seemed completely uninterested. My maid of honor had a couple of questions and she snapped at her as if she was wasting her time by even asking. That was the whole reason I brought people in the first place!!! To help!! My future mother in law called in to the store to place a complaint and they said "yeah, we have had a lot of issues with her". What??!! I am sure they have some good experiences at the wedding shop but mine was not one of them. Brides beware, if you go to the store, make sure you don't work with her. read more

My family and myself had a horrible experience with this shop. I had an appointment to try on wedding dresses. From the moment we started the appointment the girl helping us was already chasing my family out of the dress inventory area and telling them to get back to the room. When it came time for me to start trying on dresses the girl actually asked me if I needed her to stay in the room to help me get into the dresses. When I told her yes, she appeared irritated but stayed to help me. Once I was in the dresses the girl would walk me to the room where my family was but then just stand in the doorway. Not once did she help with fluffing out the train or offer any headpieces or extras to add to the dress. My family became very irritated with her lack of customer service and asked her when we could start adding headpieces and accessories to the dress and also when we able to head out to the big mirror. The girl replied that they did not do that until we decided on the favorite dresses. We also asked if they had any shoes to try on to complete the look of the dress. The girl replied that no, the shop doesn't have any shoes but then at the end of the night when we went to collect our shoes in the back closet we found an entire wall of wedding shoes to try on. All of the girls that worked in that shop appeared very snooty. We all felt like they were looking down on all of us. It's funny, my family may not look like we have money but looks can be deceiving as we were ready to purchase a dress there that was $2000 but changed our minds due to the lack of customer service. I did purchase a wedding dress from a different shop called Posh Bridal Couture in Wayzata. Posh is the perfect example of what customer service should be. I suggest the staff at the Wedding Shoppe to take a field trip and go out to Posh to learn a few things. read more

Attention any woman that has the potential to conceive: do NOT buy any dress at this shop. Their return policy is nonexistent even if you get pregnant and "pop" within ten days after original purchase. And no exception will be made even if the dress, size, and color you purchased is "so in demand" that it needs to be ordered months in advance. Not to mention the vendor "makes to order" which is complete nonsense to persuade you to make the purchase and make it far in advance. Shop at NORDSTROM where they understand their market and offer customer CENTRIC policies that encourage not only a return visit for future occasions but actually motivate their customers to RECOMMEND their BUSINESS to others. Spend your money elsewhere especially when you wear the dress once. read more

The Wedding Shoppe has a fabulous selection of dresses, and they are decently priced. I just have one complaint. The woman who was originally helping me with my bridal gown appointment was sent to lunch shortly after she was assigned to help me. We already formed a connection, and she knew what I wanted, so the switch was annoying to say the least. Following this, I was assigned a lady who seemed like she couldn't care less about helping me! The clips weren't right, I couldn't get her to say anything positive, she walked away a couple times, she had a horrible attitude, and she even went to to talk on the phone for a 5 minute phone conversation while I was waiting in my fitting room . I was ready to leave. Come to find out, this woman was the owner! How can you be such a rude owner. You ruined my original dress experience with my family. Work on your customer service when you're helping clients. Thanks. read more

I would not recommend this place to my worst enemy. I did my research before choosing The Wedding Shoppe to find my special dress and what I found were great reviews. I want to write this review to fix this mistake so that future brides don't have the same experience I had. Yes, the process of picking my dress was a great experience, that was not the problem. My wedding is on October 17th. I picked out my gorgeous dress back in December. I was told that I would be emailed when my dress arrived. Perfect. So I waited.. and waited... and after months (which I did expect, of course) I called in to ask if they had any idea of when it would come in or any status on it's location. I was then told that my dress was there and had been for over a month. What? I went back and looked through all of my emails - checked junk mail, searched any word that could find me the email I apparently missed. Nothing! When I went to try it on I asked why I didn't get any communication from them on my dress coming in and we figured out they had my email wrong. Yes, that does happen, but I would expect that they would understand that a wedding dress is important, especially with the amount of money paid for one, and would call me after not hearing from me for so long after it came in. After this mess I went upstairs to try on my dress that I was finally able to see again. I tried it on, almost, and found out they got me the wrong size. This witch came in, a short chubby one with white hair, and was so incredibly rude to me that she made me cry. She tried telling me that I gained 3 inches everywhere. No. I did not. I told friends and family about this and those who I had only known through classes at college to those I've known for years all agreed that I had stayed the same size since my shopping time, if not lost weight. This white haired woman made me feel horrible about myself, blaming me for gaining weight that I didn't gain. She blamed it all on me and said it was my own fault that it didn't fit. All she was trying to do was cover her own butt. I was ordered a different sized dress and in June and received an email confirming it would come in on or before September 17th. Awesome, I'm getting emails from them now. I was informed that it would have come in by or before yesterday and I would receive an email along with a note in their computer that promised my mother getting a personal phone call about it. Just yesterday I found out that it came in. Luckily my mother called in yesterday, curious about it's status. She was told that it was in and told her that I couldn't come in before 48 hours so they would have enough forewarning, but my fiance had none of that. He called in and got me in there at 11 a.m today. I came down from Duluth to come and try my dress on and we asked about when my dress came in. August. 20th. They had it for almost a month and didn't have the decency to tell me. Again. I received no email and my mother did not receive a phone call. I had received an email about when it would come in, but not when it actually did? And again they let it sit there for a month until we inquired about it ourselves. My wedding is now less than a month away and I just got my dress after ordering it back in December. Absolutely disappointing, aggravating, and disrespectful. I will never recommend this place to anyone. I was also just informed that my bridesmaid's dress that she ordered from here (with her exact measurements) was also an incorrect size; a foot too long and she had to hold up the top so it wouldn't slide right off of her. She was told the Wedding Shoppe will not do bridesmaid dress alterations and will not be reimbursed for the alterations that shouldn't have been necessary in the first place if the Wedding Shoppe actually knew what they are doing. read more

The way the people at the Wedding Shoppe treated my fiance with her dress shopping is infuriating. I would not ever recommend.

I had a wonderful experience with this shop! I was there to pick out my wedding gown. I brought 5 friends and we had a large room that was very quaint and cute! Zulekah was my personal shopper and she was great! At the beginning she gave me the low down of how the appointment was going to run. Then she spent time getting to know what kind of wedding I was having and what style of dresses I was looking for.. She immediately "got me" and knew exactly what I was looking for. She kept the appointment moving and it was over before I knew it. I didn't pick the dress that day but I did say YES to a dress to a dress after sleeping on it. There was also no pressure to buy! It was overall a great experience. read more

I went to the Wedding Shoppe in search for the perfect bridal gown and bridesmaids dresses for my wedding. Not only were they accommodating, my consultant listened to what I was looking for and also stayed within my budget. After finding my bridal gown, I was sent down to the bridesmaids department and had the same awesome experience. My consultant listened to the color I was looking for along with the style and price. I am so happy I went here, and I will be going back to do my tuxedos! read more

I have had numerous experiences at the Wedding Shoppe ... renting tuxes for a prom - no problem. Bridesmaid dresses - Was of waste time! They overbooked - had one young girl help with three different parties while an older, crabby lady helped one party. We had to search for our own dresses - The bride wanted all the girls in something different so we had 4 picked out and one to go. The older lady kicked us out because they were closing. We were also told that we are looking for dresses kind of last minute. It was December and the wedding is in July!! We were told we would have better luck going to TJ Maxx!!! Needless to say, we took the numbers of the four dresses we did select and purchased them at another bridal shop who also helped the fifth bridesmaid select a dress. Side note: One of the bridesmaid is a bride now too and purchased her dress at the other bridal shop. Also, the crabby lady did approach my crying daughter and me and asked if she could do anything to help - I told that she really did enough already. Wedding dress shopping: We selected a dress and veil in October and paid in full. We were told that the dress should arrive in February. Never received the promised confirmation email two weeks after purchase. The dress arrived in April - went for the fitting. They ordered the wrong size dress and no veil! They also told us that they are getting away from alterations. We were there for a fitting! They brides dress was too short for even flats although they tried to encourage them. Because it was too short, the bodice didn't look right either. We were told that they needed to call the vendor and see if they could get the dress in time but they couldn't promise anything or we could take the floor model which was worn, dirty and beaten for half price. Seriously?? When we went looking for dresses the first time, the consultant told us, just throw the dress on the ground, its just a floor model - and we are suppose to purchase that? I might add that consultant was the manager/owner. Class act! Second consultant no longer works there.. how convenient. The next day they informed us that low and behold, they can get the dress in late May or early June - wedding is July - and it still needs alterations. Did we chance having the correct dress shipped so close to the wedding... NO! We found the same dress at another dress shop in the correct size and color brand new. The only positive I received from the situation is that we received a full refund. However, they could not print my receipt because their printer was not working.... read more

Lots of information, no hassle, and best price! Wedding Shoppe Inc was a perfect vendor for my bridal party. My bridesmaids were coming from multiple countries and therefore we had to completely rely on brand measurements to buy their dresses. Wedding Shoppe had lots of information to help us on sizes, and were very transparent and accurate on the estimated shipping times. The dresses were approximately $40-$80 less than other retailers for the exact same dresses. We received our Bari Jay dresses a week earlier than expected, with zero delays (while other stores told us we needed expedited shipping). I find it hard to give a vendor all 5 scores, but the quality of service was so great and simple that there was no need to be responsive, flexible, etc since we barely had to contact Wedding Shoppe Inc. I have already suggested this store to friends getting married or in wedding parties. They were fantastic! read more