My friend tried on dresses there and mainly requested any kind of dress w/lace and a sweetheart neckline. They showed us a lot of very cheap dresses with plunging to your belly button cuts and they looked at least 5 years old. You could just tell by the materials each dress was not high quality. The manager even had to step in at the end and told the employee helping us that the dresses she brought had "quality issues." My friend found something she liked at every other place and this was the only complete dudd. Avoid this place for wedding dresses! There are way better places in the area for equal or better pricing and you are probably way too busy to waste your time here. read more

Please. I beg you. Do not go to the Wedding Shoppe for bridesmaids dresses. I received my bridesmaids dress and the zipper was defective, shredded as I tried it on for the first time at the tailor. The tailor was shocked at the poor quality of the dress and encouraged me to call the Wedding Shoppe to get it replaced. I call, and the best the initially offered was to give me the same colored zipper for $20. Questioning their reasoning behind why I would have to pay for the zipper from the dress they have sold to me that had a bad zipper, she bumped it down to $10. I thought lucky me! Now I only have to pay $10 for the zipper and the $40 for inserting the zipper at the tailor. How kind of them! Terrible how they are not even willing to work with me to get it resolved, rather just give me a zipper and have me bring to a tailor to fix on my own. I now see why there are such bad reviews for bridesmaid dress shopping, I wish I listened! read more

I had an experience at a different bridal salon that was a complete nightmare, so when I came to the wedding shoppe I was a little wary. But I was happy about my entire experience, from start to finish. I didn't have an appointment but came in on a Saturday and put my name on a wait list. They had an opening shortly after, and I was brought to a room filled with natural light, and a friendly and helpful staff. There was a trunk show going on and the designer of a dress line was in the salon. He actually helped me select some dresses, it was great to have a designers eye during the process. I found the dress of my dreams for way less than I was expecting to spend and after hearing about my woes at the other salon, the designer waived my rush fee! I was ecstatic. We even found my mom's MOB outfit as well as some accessories for the ceremony. Everything there is really organized, which made the whole process easy.. And fun! It's nice to have such a warm feeling leaving a bridal store, thank you wedding shoppe! read more

This is a review of my on-line shopping experience for two weddings with this company. Wedding number 1- Daughter #1 came across this site after we had bought bridesmaids dresses by The Dessy (Dessy collection) Group elsewhere and my daughter felt bad that the prices here were so much better here than our local bridal store. However, we did order the flower girl dresses and two other dresses by Dessy for non-bridesmaids wedding attendants and everything arrived quickly and fit well with only very minor alterations (which are to be expected). Wedding Number 2- Daughter #2 said lets use this site to save my girls some money and she also choose dresses from the Dessy Group (Alfred Sung Collection). We had the girls try on the dresses locally and get measured. We looked at the Alfred Sung size chart. I sew so I also remeasured the girls and looked at the chart before every one ordered. We ordered 5 bridesmaids dresses and two flower girl dresses. The dresses were ordered in May and arrived in about 5 weeks, 4 weeks ahead of schedule. The dresses were beautiful!!! The flower girl dress fit well with minor alterations needed- no problem. However, every one of the bridesmaids had an issue with their dress being much too big. All the dresses were HUGE. I called the store and they said that this sounded like we had not measured correctly. I had the girls come over and bring there dresses, and I even remeasured the girls and took another look at the size chart at this site and at the Alfred Sung link through Dessy. Everything was ordered correctly, yet this dress was fitting every one wrong. I even called Dessy to see if the sizing chart was correct. I am still not sure where the sizing went so wrong on this style. My only saving grace was each of the girls' dress was a different size, so we were able to shuffle the dresses and get it where each girls (except one) was able to uses someone else's dress and yes they all will need alterations, but at least now it was reasonable and customary alterations. The Wedding Shoppe does allow returns of bridesmaids dress, but with a hefty 50% restocking fee. Most bridal store do not allow returns, so I grateful we had an option, but the dress my daughter chose was a pretty common color and a very popular style, so this 50% fee seemed a bit high, but again it is better than nothing. We did request to ship back & reorder the one dress, a size 12 and exchange it for a size 6 ( due to the shuffling, not that any dress was that far off, though many of the girls dresses were two sizes off). The wedding is three months out, but I was told the dress would arrive after the wedding unless I paid the $40 rush fee. I was hesitant as the first dress came so quickly, but I didn't want a fiasco so I did pay the rush fee. The girl on the phone did send me a 10% off coupon for a small discount to apply towards buying the new dress. They also sent me out the return label to send back the dress. I had to pay for the new dress and the rush fee, minus the discount & I did get free shipping prior to getting any refund. I also had to pay to ship the return dress back on my dime, and I did choose to pay for confirmation that they received it & insurance (an extra $5 at the post office) because I wanted to be sure they got it. The return dress arrived and my return and credit was processed quickly. Yesterday the new dress arrived, 4 weeks ahead of the promised date, so did I need to pay the rush fee? From a stand point of piece of mind yes- but after the shipping, rush fees etc. the re ordered dress cost 62% more than if I had received the right size in the first place. I as mother of the bride could not let the bridesmaid suffer through that so I paid the difference, but at least it was only on 1 dress and not all 5. So yes you can save money, but I am not sure I would do this again. read more

I went on the website (weddingshoppeinc.com) in desperate need of a bridesmaid dress before March. I ordered from another website that I found out was fraudulent. I ordered it in a panic and found out it would get here in Feb. I later realized I needed another dress for another wedding around the same time. I called the store and spoke to someone in customer service. She was such a sweetheart. I got an email a few days ago saying my package shipped. Yesterday, I found the box on my front steps. I opened it up and the dresses came so perfectly packaged. They are exactly what I ordered. I'm so incredibly happy with this company! I will use this website for all future weddings! Seriously, if you have ever been hesitant to buy a bridesmaid dress online, use this website! It's truly amazing!! And what makes it even better, they send you a coupon for $10 off your next purchase! I couldn't be a happier customer! Life-Saver!!!! read more

I visited this shop a few weeks ago to shop for my wedding dress. Let me start off by saying that I am currently going to grad school in Chicago, but both my fiancee and I are from the twin cities, and we will be getting married in the twin cities. Since my step-mom and sister are both living in the cities I wanted to go shopping for my dress in the twin cities (its no fun going dress shopping without them!). I came in from Chicago for the weekend, having made an appointment for a dress shop in Hopkins in the morning, and an afternoon appointment (1:30pm) at the Wedding Shoppe. I arrived for my appointment at the wedding shop about 10min early, and there were like 50 people in the front lobby area (which was a little overwhelming but I understand they are a popular store and that Saturdays are their busiest days). I checked in for my appointment with the receptionist and stood around waiting for them to call me for my appointment. Ten minutes after my appointment was supposed to start, I was still waiting and getting somewhat frustrated since I had made an appointment ( and was in from out of town and on a tight schedule) and had seen them take someone who came in without an appointment ahead of me. If they have people with appointments who are being made to wait past when their appointment was supposed to have started (like me and several other groups who were waiting) I DO NOT think they should be taking walk-ins ahead of us. I politely asked the receptionist if she knew how much longer it would be, and she said not much longer. Shortly after that, I was taken upstairs for my appointment. I told the attendant the kind of dress I was looking for, and I also told her my budget (and that I was hard set on sticking to it). She then proceeded to bring me dresses that were $500-600 OVER my budget, and just kept telling me that it was fine because I could take 10% off if I bought it off the rack. From the dresses I saw, you CANNOT buy dresses of the rack here. They don't treat their dresses very well, most of them looked ratty and sun damaged, so I would definitely NOT want to buy one of them off the rack! Not only was she bringing me dresses WAYYYY out of my price range, but she wasn't grabbing the types of dresses I was asking for (I specifically said I didn't want strapless and over half the dresses she brought me were strapless!). I really didn't like any of the dresses she brought me (or they were too expensive for me to even consider), but what made matters worse was that when she sent me to go stand on the stage with all the mirrors and pedestals, she did NOTHING to help me. The attendants for all of the other girls I saw there were up on the stage with them, clipping the dress so it fit correctly and arranging their dress so it looked nice, etc. My attendant sent me up there and then COMPLETELY ignored me! It was honestly the worst shopping experience I've ever had. It seemed like the other girls who were there were getting MUCH better service than I was, and I felt very neglected and ignored. I don't know if the bad treatment was in retaliation for me asking how much longer until I would be seen for my appointment, which would be ridiculous because I was very polite and simply asked if they knew how much longer my wait would be. Overall I had a HORRIBLE experience here, and a girlfriend of mine who recently shopped for her wedding dress here had a very similar experience to me. This place definitely seems like they just want you to buy the first dress they bring you and then get out of there. I would HIGHLY recommend going to a smaller business where they treat you like a person and not just a way to line their pockets. read more

I left my phone in your store yesterday and don't live in minneapolis and ill be gone when you open again. Im hoping the attendant put it in your lost and found? I left my number in a facebook message. Please check your messages! read more

Just an overall bad experience at this shop. I will say, I probably shouldn't have gone on a Saturday, so I'll take that blame. However, this definitely felt like a pack-them-in and sell as many dresses as you can, kind of place. I was shopping alone, as my family and friends live back on the east coast. It seemed like the consultant felt bad for me, which definitely did not put me at ease. She also just couldn't grasp what I was asking for (no sparkles, no frill, classic and simple), and continued to bring dresses with sparkle. I figure the store must just not have that type of dress, otherwise she really wasn't listening. I was also left without a robe to stand mostly naked in the dressing room while she went to pull dresses. I felt awful about everything I tried, and couldn't wait for the end of the appointment. read more

My best friend (I'm MOH) bought her wedding dress here. DO NOT give this place any more business. First of all when we arrived the shop smelled like soup- I don't know who was microwaving their lunch in the back but not a good sign to start. The service was horrible. Our consultant had to ask the bride to repeat herself multiple times because she was not paying attention to her as she answered her questions. She was scrolling the iPad in her own world. The bride ended up finding a dress and spent a few thousand dollars after it was said and done. Once she picked the dress up and brought it to get altered she was informed the dress could not be hemmed because of the lace on top and bottom. The seamstress was appalled the store did not mention it to her. Thank god she is tall and can make it up with an extra tall heel but someone like myself would not have been so lucky and would be out $3k. BRIDESMAIDS: I went to get my bridesmaid dress from them because they advertise a % off bridesmaids dresses if your bride purchased through them. The consultant we worked with made this very clear. When I arrived I was the only client in the building and my consultant rushed me through a 30 second measure where she informed me my waist was the largest part of my body and I needed to get a size 10 to accommodate it. ( I wear a size 4 dress and have a average hourglass shape body type). She insisted I needed to order this size and ignored my questions while she pulled up my payment info. Finally she admitted she had the size for me to try on (she never let me try on a dress!!!?? Why go in??). Once I tried on the size 10 it was HUGE and she had no apology as it was so obvious she had just tried to sell me what looked like a bag on my body. I ended up trying on the other sizes and shocker the 4 fit perfectly. When I requested the bride discount she told me she saw my brides purchase but there were no notes (???) so they couldn't give me any discount. I ended up ordering online the actual size I need and it was cheaper. AVOID THIS PLACE AT ALL COSTS!! Your special day is worth so much more then the horrible service you will receive here. read more

Horrible experience. For starters, we arrived on time and walked into a small area with at least 50 other people checking in and waiting for their appointment. It was quiet anxiety producing. Then, after waiting 45 minutes we were the last to be taken to our room to try on dresses (bridal appointment). During that time, we were told the wait was due to "other brides came late and we want to give them their full 90 minutes". After the anxiety and frustration, I can honestly say I wasn't excited. Then it was time to meet with our consultant. She asked a few questions and came back with 3 dresses. With dress #2 she asked to raise my price point. I was told when scheduling the appointment (and by a friend) that my price point was completely reasonable. After trying on a few more dresses (horrible ones that were nothing like what I wanted) we offered more help. However, she still pulled horrible dresses. Then, as my sister offered to grab a few she saw while we were waiting, the consultant told us she had pulled everything out of my price point and our time was up. We had only been trying on dresses for a half hour. The consultant showed no empathy or care for being so late. The most insulting part was that our appointment was late so others could get their full 90 in. To add insult to injury she told me she sold the perfect dress earlier in the week. I could say so much more about this horrible experience but will stop there. read more

We went to the Wedding Shoppe hoping to find a wedding dress for my daughter. First, the "consultant" came to get "us". She introduced herself to my daughter and turned around to lead us upstairs. Awkward. She totally ignored me until I introduced myself. (hint: I am the one with the credit card). The consultant seemed very nervous and inexperienced. She was so uncomfortable doing her job. She brought in some dresses, none of them worked. I took a spin around the store and found 2 contenders. I was a much better consultant than she. Somehow, a buyer or manager of some sort, showed up to help. I think she knew this young woman was clueless. She tried very hard to be helpful, but it was too late. When we walked out my daughter said, "I thought that would be fun, it was awful and I'm never going back there again". I agreed. read more

Wow the worst customer service ever! Super beyond disappointed with the lack of curtsey and respect of the people that work here have. I should have read the previous comments from others but decided to give this place a try. It was not a pleasant experience. It really puts a bad taste in your mouth. Please spare yourself the waste of time you will experience and go anywhere but here. If you want to know why I won't be shopping here, read the previous comments that gave 1-2 stars. Things haven't changed... read more

I got married last weekend and had to write a steller review for this shop. We purchased my wedding dress, bridesmaid dresses and tuxedos from this store and received a ton of compliments on how good everyone looked. This shop was really easy to work with, everything came in on time or early and the staff was always really nice when my fiance and I came to the store for various items. I like how even though they are a really big store with a ton of business, they still gave individual atention to their customers. We had a great overall experience and was glad to give them our business! read more

My niece first found the dress she liked online then talked with Meghan and came into the shop to see it, and fell in love . It was perfect for her and fit her beautifully. The Wedding Shoppe and it`s staff helped make her wedding day memories happy ones. Every woman wants to be a "beautiful bride" on their special day. She was. Dar J. 10/20/2010 read more

I am in Memphis, TN and ordered my bridesmaids dress online at Wedding Shoppe's site. This was my first time ordering a dress like this online, and I was pretty nervous! I had chatted with a consultant online and after doing so paid an extra $20 for a rush cut. My dress arrived a month BEFORE the time promised, and everything was correct. If I had bought at a boutique locally, I'd have paid roughly $80 more, even including the $20 rush. I'm really pleased with how this was handled. I ordered a dress from a local boutique last year and had a terrible experience - the dress took forever, and they did not care at all. So glad I decided to shop around. I'd highly recommend Wedding Shoppe to anyone shopping for a good bridesmaids dress! read more

Assembly line dress shop. All those dresses and only they will pick out the "right" one. You have a form to fill out when you walk through the door and not once ask a size? The four dresses they found were all huge and when we told the very uninterested girl that we didn't care for these she said "Oh, I knew you already wanted one from another shop before you came here"...really ? I'm sure that's why we drove 45 minutes to get to your shop. Our budget obviously didn't interest her because she wasn't going to get a big enough commission. read more

Love this place for the best reason, it's where I found THE dress!!! I got it for a steal and they were very accommodating with my group I was shopping with. Needless to say my wedding dress was perfect and I would recommend this place to anyone!! read more

This store was amazing! I googled like crazy to find straps to match my dress and was beginning to panic because I couldn't find anything I liked. Finally I came across their website and they were quick to respond (on a weekend!) and found the designer and were able to not only order the ones necessary for me but get them in WAY earlier than the anticipated delivery date! They saved the day for me and I can't wait to have them added to my gown for the big day. Thanks so much for all of your help :) read more

One of the worst customer experiences of my entire life. I'll spare the details. Parking is a joke as well.

This is the second time using Wedding Shoppe and I must say I'm not impressed. I ordered my bridesmaid dress online back in May...22nd. I had to relocate suddenly a week later and called them on the 28th. I was asked to send my new address since my dress had not shipped yet. 2 phone calls later and guarantees that my dress had not shipped yet, I called 7/7 and still was told due to some delay it had not shipped. I got an email from Lori about an hour later and viola! looks like my dress was shipped to the wrong address on May 29th. When I called and spoke to Lori she was very short with me and kept interrupting me (someone needs re-training on customer service); what's even better she hang-up on me. I called back to speak to a manager but got a voice mail. This is unacceptable service Wedding Shoppe. I have paid for a dress that i was GUARANTEED delivery on several occasions yet here I am and no dress and a very rude sales girl to boot. read more

I had an awful experience with this vendor. I ordered shoes for my wedding and they came shipped with no invoice at all. The shoes were suppose to be silver and were literally purple. When I contacted the company to ask how I could return them, I was told that they could not be returned, as they were dyed, despite being completely the wrong color that I ordered! Customer service was very poor. What an incredibly disappointing experience and waste of money! read more

Yikes, not at all the service you expect when you are about to drop $400 on a prom dress. Called first to confirm hours. Automated recording stated open til 9. Walked into store and was greeted with an instruction that we have 50 minutes to leave the store. They were closing at 8, not 9. Proceeded to get no assistance selecting dresses. And to top it off, had to try on dresses in a very small dressing cubicle with a flimsy curtain while 2 HS age boys who had been brought in by another family sat there a few feet away and watched. Staff didn't do a thing about it. What? We took our money elsewhere. read more

Amazing place and even more amazing consultant, Kristen, who found dresses that matched exactly what I was looking for, made sure the dresses fit me (I am a plus size bride), and stayed within my price range ($1000-1300). I had a great time and I found my wedding dress here. read more

My daughter lives in WI and is standing up in a wedding in MN. This is the store that was chosen for the girls to work with. Not being local, I called up to the shop to talk with someone there on how to order online. I provided her with my daughters measurements and inquired how the dress style chosen runs as to which size she should order. (Having stood up in weddings myself, I know dresses can run small and wanted to ask a professional especially given I had to order it online) I ordered the size the store employee recommended. We received the dress and it's gigantic on my daughter. Looks like at least 3 to 4 inches on each side too big. Side note: my daughter very rarely needs alterations on formal dresses because she is a very standard size proportionately. I called in the next day to inquire if I could return it and reorder a smaller size. To which the employee said I would be charged a 50% cost of the dress restocking fee and then I could order the dress again at full price) So it's going to cost me money to return a dress and get another one. When I questioned this policy given an employee recommended this size the person asked if I wanted her to read me the refund policy. Or she could refer me to a seamstress. (Not real handy again because I said I'm not in the local area like I had stated earlier and I don't need help reading.) A long conversation continued which still left me with the same options of a restocking fee and reordering the smaller dress. After moments of silence, still no offer of other options, discussions...nothing. The cost of the alterations will be more than the cost of this dress which is absurd given the fact the size smaller would probably fit like a glove. Poor customer service. No options. Demeaning asking if she can read to me. My suggestion: everyone patronizing this store should question their size recommendations, not sure how knowledgeable/qualified they are in that department!!!!! read more

I had a disheartening experience at the wedding shop. I wouldn't recommend them to anyone based on the stress they have put us through since purchasing dresses from them. They treated us like an inconvenience. We ended up finding a dress at another shop and the experiences couldn't have been more different. At The Wedding Shoppe things seemed to consistently go wrong. After we placed our orders, nothing could be cut or shipped on time which meant more fees and stress. It ultimately led to the bride purchasing a new dress because accessories for the dress weren't arriving until after the wedding date. We were shopping in a bit of a time crunch but we were told that our consultant wouldn't show us anything that couldn't be ordered/built in time for the wedding. Both the bride, and members of her party, have tried speaking to customer service. Our attempts have been met with rude associates that talk in circles around the issues. I am very disappointed. read more

When I first saw the Wedding Shoppe's location I thought that they would only have high end bridal gowns as they were on Grand Avenue and had a boutique like appearance. After attending the Wedding Fair and talking with the Wedding Shoppe consultants who were there I learned that most of their dresses were priced under $1,000 and that they had dresses for every price range. I made an appointment and went to try on dresses with my Mom and Maid of Honor. The staff was great as they could see that I had people to help me try on the dresses and only stepped in when we seemed lost looking for certain styles or different dress options. I tried on about 8 dresses and knew the second I stepped into "the dress" that it was mine! The consultant had actually picked this dress out after watching my reactions to other styles I had tried on so they have great personalized service. I knew it was the right dress when I couldn't stop smiling and my Mom and Maid of Honor burst into tears I came back to the Wedding Shoppe on multiple occasions after purchasing my dress to try on veils, accessories, and get bridesmaid dresses and tuxedos for our wedding party. Everyone we met with was very friendly and asked insightful questions to gain an understanding of my style and what I wanted my wedding day to be like. I have never felt more beautiful than the day I got married and I want to say a big Thank You to the Wedding Shoppe for the fabulous dress and service!!! read more

The customer service in this store is absolutely brutal! I have never been treated so rudely at a business before! I went recently to get a bridesmaid dress. I only have one bridesmaid, so I am not sure if I was automatically written off becasue I wouldn't be spending an insane amount of money for ten bridesmaids. However, the girl helping me (and actually everyone in the store) could not have been more put off that she had to speak with me. She never introduced herself or asked me what I was looking for, only immediately told me I would have a hard time finding a dress becasue my wedding is only a few months away. She left me to pick dresses on my own and stood behind he counter looking annoyed with her life. My sister came in to try the dresses on, she never once asked if she could help her get into them or clip the back for her. To top things off, another bridal party came in a few minutes later and she was extremely pleasant and friendly to them, offering to assist them in picking dresses, clipping them and asking tons of questions. I have literally never been treated so blatantly different than another customer in my life. I will never return to this store and I will tell everyone I know how rudely I was treated. I usually love ot support family-owned businesses, but I cannot support being treated that unfairly due t how much money I was spending. It is not right. I have also been here many times in the past for friend's and family weddings and have been given sub-par service... the person helping me has almost always acted like they have much better things to do with their time than actually do their job. I have also heard many othe rpeople say similar things abotu the service they have received here. Any everytime I have been here, once I have a made a comittment to spend money, the service only gets worse. It is unfortunate that my terrible experience does not seem to be an isolated incident. read more

Not a good experience for my daughter, consultant seem frustrated with my daughter and not very helpful , it was hard for me to see knowing that i bought my wedding dress at the wedding shoppe 22 years ago. The wedding shoppe has lost my business and the business of my network of friends read more

I had a really awful experience at the Wedding Shoppe. I hope mine was the worst experience that day, cause I can't imagine a lot worse. I am a bride in a city full of resources for wedding dress shopping, not to mention the option of internet shopping. But because I was seeking an experience to remember I decided to go to somewhere that you'd have your own consultant and a nice length of time to ease in to the very intimidating act of wedding dress shopping. My mother, who had come in from out of town for the weekend, and I arrived at 10:20 for a 10:30 fitting and we we're in a mob of people waiting, many brides with parties of 10 or more milling around as they were waiting to be seen. It was crowded and uncomfortable. When our time came and our consultant brought us up, we were shoved in to a dressing room with no information about what to do or what to expect. Moments later the sales person came in with 5 horrible looking dresses. I thought this unusual as we hadn't so much as shaken hands, let alone review the ideas that I had. Every dress was strapless with a sweetheart neckline and a full skirt. I wouldn't have worn them when I was 18...let alone now that I'm 30 years old, a detail that our consultant never bothered to find out. Also, I'm 5'3, weigh a little under 140 lbs and this woman brought me styles of dresses that were laden with rouching around the waist. I don't have far to go to be at a comfortable weight for my wedding, but the not so subtle suggestion that this woman thought I was thick in the tummy was hurtful. At the beginning of our consultation the consultant asked my mother about a budget. Having no set budget in mind, my mother responded as such. However, as I was trying dresses on she kept telling us that a dress was under or a little over our budget. After a few try ons we figured out that she ball parked our dress budget at around $1500, which was absolutely never discussed...and on the very low end of what we would have paid. I was getting more and more frustrated and felt myself needing to get very particular if I was going to get a look at even one dress that I liked. One of my particulars was, "I really hate these deep sweetheart necklines you keep having me try on, can we look at something else?" So, imagine my annoyance when she cam back moments later with 2 dresses with obnoxiously deep sweetheart necklines. Believe me when I say I was relieved to sense our time was drawing to a close, and the last dress we were trying on was some awful, fluffy, lacy thing when the height of my annoyance was piqued...she turned on the salesmanship. And it was bad...practically not letting me take the thing off without agreeing to order it.. It ruined my whole day. I was hoping to make a lasting memory and generate excitement for my bog day and I was utterly disappointed and discouraged. I hope that this particular comsultant is the real cause of my experience and that these are not common practices overall. read more

The wedding Shoppe appeared to be a nice, local place with a great selection of weddings dresses, but I have come to find out that their customer service is lacking enough to make me wish I never purchased from there. The consultant I had when I went to find a dress was wonderful. She was very sweet, not overly opinionated and had great suggestions when asked. My mother and bridesmaids also purchased from there. The issues have arisen since the initial visit. We were told at that visit that we would receive 10% off bridesmaid dresses due to me purchasing my dress there. They called me a month and a half before the full bridesmaid dress order had to be submitted and said that if we didn't complete the order within a week, they were raising the prices on the dresses. Since they said this, I asked if I could switch designers and still purchase from them. This would relieve some pressure on my bridesmaids. They told me no. When I ordered shoes from their website (custom dyed), I was disappointed to see that the heel was much higher than what was listed on the website and I would not be able to wear them. I emailed the Wedding Shoppe and explained and received and email the next day saying they would refund my order (which I didn't expect). Since I had to go try on and pick up my dress there the next day, I asked to just bring them back to the store. The lady at the desk there told me they probably wouldn't take them back and argued for a while until I showed her the email from their store saying they would take them back. I called first thing that same day to ask if two girls could try on bridesmaid dresses after my dress appointment (the girls are actually usherettes). The woman on the phone said yes, and since I had an appointment right before, I could just do a walk-in. When I went over to have the girls try on dresses, the woman told me that they were completely booked and she doesn't know why I was told I could walk in. We went down to look at dresses anyway, when they then told me that I only receive 10% off one designer and not all the dresses. We decided to look elsewhere for the two dresses. Additionally, when my shoes came in, there was a piece of paper in there saying that if I am not 100% satisfied with my (accessories) or Kennedy Blue Bridesmaid dresses (the kind we ordered), they would exchange them or refund the purchase price with no restocking fee. If this is the case, why did they not let me switch designers when I asked. Lastly, my mother also bought her dress from there the same day I purchased mine. A month after she purchased it, they called saying the dress was discontinued and she would either have to take their sample (which was borderline too small) or take a dress 2 sizes bigger than she ordered. She also had the option of getting a different dress at the Wedding Shoppe but they would not refund her money completely and let her go somewhere else. She lives in another state. She decided to go with the bigger size to be safe. Her dress has arrived and she may not be able to get it altered enough to fit correctly because it is so big and has a lot of lace. My main issue with this is they should have put the order in right away for her dress, in which this shouldn't have been an issue and otherwise they should have allowed her to look elsewhere with a full refund since they were not able to give her the dress as stated in the contract. These issues were not unfixable, but caused more frustration that they should. The place treats people like a number and are full of contracts that do nothing but keep you from taking your money elsewhere, even if unhappy. read more

All of the girls in my wedding party live in different states and cities, and on top of trying to find styles that were available in all of the stores/shops near my bridesmaids, I was having problems finding quality dresses at reasonable prices. I wasn't sure how I was going to make this work, but after a little Google Search I came across the Wedding Shoppe. Neither I, nor any of the wedding party lives in Minnesota, but the selection, pricing, and the easy online ordering seemed like a convenient way to get the girls the dresses they needed for the big day. Justine was my bridal consultant, and she was wonderful in reassuring the ordering process would be a breeze. She was there every step of the way, answering questions, not just of mine, but of all the bridesmaids. Everyone loved that the Wedding Shoppe offered online chat help in case any last minute concerns popped up. The girls got their orders in, and the dresses were delivered even before the estimated shipping date! All dresses were in fantastic condition, and the sizing was fairly accuarte. I had a wonderful experience with this shop, and they really made this part of the planning process stress-free for me. read more

I've been contacting them via their website for them to e-mail me back. I work during their store hours and can't always contact them. My wedding is coming up soon, and they might be the only store in the area that has the dress available to try on, but they have not taken 5 minutes to e-mail me back. Somehow they unsubscribed me from their email list (per the e-mail I received). My dress might not be ordered in time for my wedding because of them, and then I would smell a lawsuit. read more

I went to the wedding shoppe to find my bridal dress, and thank God I had tried dresses on at other locations first. I found the dress I wanted here, but the woman who I worked with was absolutely useless. She handed me the dresses, not helping me get into them at all, when we walked around the store to look at dresses, she steered me away from ones that I thought I might like, telling me that it would not be my style and trying to tell me what would look good on me and what wouldn't. If this would have been my first day trying on dresses, I probably would have felt terrible about the entire process, not gotten my dress, and been very upset. read more

Half of the groomsmen, ushers, and fathers had very poorly fitting tuxes despite providing measurements, i.e. waist size 4-6" larger than ordered or shirt size many times too big. The coat sleeves were poorly sewn and not hanging straight. It was necessary to ship new pants from Illinois, with pickup just hours before the wedding. Worst of all, my shoe soles completely separated from the shoe upper on both feet due to adhesive failure, and I had to use flip flops for much of the night. They offered me a $10 refund on the $170 charge! They claimed that since the shoes looked okay when I left the store with them, that they 'couldn't explain it and, therefore, couldn't provide more of a refund'. Disappointing. read more

I came with my sister Emily to look for Bridesmaids dresses and Medora did a wonderful job helping us out. We have 4 sisters and a lot of opinions and Medora did a great job finding a dress to suit all of our needs. The Wedding Shoppe has a huge selection of dresses, wow!! read more

Wonderful wonderful place! I am constantly recommending The Wedding Shoppe to everyone I know. When I came for my dress I was confused about what I wanted. I told my shopper (Carolyn) that I wanted something very plain but she could tell from my jumbled descriptions that I wanted something romantic. She brought out gorgeous dresses that I would never have thought of myself and my pick was the wild card! You can tell that everyone at the Wedding Shoppe truly and genuinely cares about each bride that comes in. Then I had a fantastic experience with my bridesmaids. Our shopper Cindy was fun and knowledgeable about how to get each girl in a different style but make everyone look good together. Thanks Cindy and Carolyn!! We panicked when my sister-in-law grew out of her dress the week before the wedding but The Wedding Shoppe saved the day by finding the same dress off-the-rack. Beware of Saturdays! If you are an introvert and you can come in at a less busy time your experience will be even better :) read more

I just bought my wedding dress from the Wedding Shoppe and I couldn't have been happier with the experience. Kendra, my consultant, was amazing!!!!!! I had looked on their website prior to arriving and brought a list of dresses I liked. I was a bit worried since my tastes are more traditional and I did not want a strapless dress but they had a great selection. Not all of the dresses I looked at online were available in my size at the store but they found VERY similar styles, and more importantly, dresses I liked even better!!!!!! I got to try on a lot of dresses during my appointment and had plenty of time to make my choice. I did go on a weekday and the store was not busy. I absolutely LOVE my dress and would not have ever picked it had it not been for my awesome consultant Kendra!!!! read more

Take your business elsewhere. I'll spare all the details of how horribly wrong the appointment went and just say that if you want to be insulted for not being a size 0 while having a selection of cheap, mass produced fitted dresses or cheap, mass-produced fitted dresses then this place is for you. read more

I live in NY and contacted Wedding Shoppe Inc for Bill Levkoff bridemaids dresses. I called them and they set everything up and made it so easy for my bridemaids to place their orders. The prices were amazing compared to the store in NY. I was so happy with the service we received and would highly recommend them. read more

I ordered my bridesmaid dress online from Wedding Shoppe, and they were super helpful! The dress was also 30% cheaper than my local bridal boutiques. Also free shipping was included. Will definitely be back for the next wedding I am in! read more