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    Updated 2 months ago

    Weir's Furniture Furniture Stores Photos

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    Recommended Reviews - Weir's Furniture

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    Recliner showing signs of breakdown after 8 weeks of use
    Terri G.

    Weirs did contact me after I posted this review. We returned those two chairs and purchased two more - different brand, different material. We also purchased a conversation patio set while picking out our new chairs. Unfortunately when they delivered the new chairs and patio set, one of the new chairs suffered a bad scratch and a button on the side (recliner) was broken. They also brought the wrong cushion set for one of the outdoor chairs. We have since received a new chair and the correct cushion. My lesson to Weir's Furniture is this- you should always make things right when a customer is not satisfied with their furniture. Don't make people resort to social media for remediation. Not only did we purchase two different chairs that were twice the price of the initial ones but we bought a complete patio set. Weirs has been a longtime favorite of many who have lived in the Dallas area but the customer service department needs to revamp their policies. That's how you keep customers for life.

    The owners
    Jamie T.

    I'm sad that the new one does not have any popcorn : ( If you want to look for furniture, go here. But if you want the popcorn, go to the other locations. Bathrooms are very clean, I used the second floor bathrooms for extra privacy.

    Here's a comparison of a 7-year-old chair (in the same room) that still looks great.

    After decades of doing business with Weir's, we have no other choice than to walk away. The VP of Operations thinks it's perfectly acceptable to sell a $5,700 Sherrill sectional (with the Protection Plan) which has worn so poorly that it already needs to be replaced a year later. The Johnny Taupe fabric, which is listed as a Performance Fabric, wears worse than any upholstery fabric I've ever owned or have been a part of purchasing for clients. Even though there are 2 other Sherrill chairs in the same room, both of which were purchased at Weir's 7 years ago and still look new, the VP of Operations repeats a false narrative about "the cat responding differently (to the sofa) fabric". The issue is not the cat; it's the fabric! Pretending that "the data" on the fabric shows customer satisfaction is unconvincing, based on real life experience with a lot of furniture for both myself and interior design clients. Of course, he can achieve high sales with low returns, as long as he refuses to do the right thing when customers complain and show evidence. High sales and low returns may sound good on the surface, but it is a misrepresentation of the truth. He offered a measly 20% discount on a future purchase, because he "just wants to help us", not because he will admit to poor durability. Why would any customer losing $5,700 after only a year want to spend thousands more at Weir's?! Furthermore, he warned us that any performance fabric we might buy would wear the same (i.e. poorly), as "performance" means it resists spills, but not wear. That completely contradicts our past experiences with Weir's (and Sherrill's) "performance fabric", the accepted definition in the industry, and also what was conveyed by the salesperson. Although Weir's used to stand apart from competitors with quality furniture, exceptional customer service, and Christian virtues, our recent experience shows a clear departure from that. Therefore, we are walking away and will do business elsewhere. #BewareOfWeirsSherrillJohnnyTaupeFabric #PerformanceDoesNotMeanQualityFabric #WeirsDoesNotDoTheRightThing #WeirsVisionStatementIsEmptyWords

    Love our new chairs and rug!

    Even though we had an issue with a missed tagged item, they handled it very professionally. The tag and price were wrong, we got home with the wrong rug! When we tracked down the correct rug, they honored the original price, saving us nearly $200! Mistakes are going to happen, it's all in how you handle it!

    Scam Warranty

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    3 months ago

    The prices and the assistance after the sale. I had been to the warehouse twice and walked away with a deal

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    7 months ago

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    Jemila F.

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    10 months ago

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    Jemila F.

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    4 months ago

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    Jemila F.

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    6 months ago

    Their Christmas store was quaint and the clerk was helpful and kind. I found several table decorations and Christmas paper napkins.

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    Jemila F.

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    2 years ago

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    Jemila F.

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    3 years ago

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    Jemila F.

    Our Travis & Knox store now serves candy and popcorn!

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    2 years ago

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    Jemila F.

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    1 year ago

    They stood behind their warranty and addressed our issue. Special thanks to Ken, floor manager, at Knox location.

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    1 year ago

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    Jemila F.

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    4 years ago

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    Jemila F.

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    3 years ago

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    Jemila F.

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    4 years ago

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    3 years ago

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    Amy F.

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    2 years ago

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    7 years ago

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    Sam M.

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    18 years ago

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    5 years ago

    Great furniture at amazing prices. People are nice and our table was delivered on time!

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    Sam M.

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    4 years ago

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    Jemila F.

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    2 years ago

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    Jemila F.

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    4 years ago

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    Jemila F.

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    9 years ago

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    10 years ago

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    11 years ago

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    15 years ago

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    14 years ago

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    Page 1 of 3

    Ask the Community - Weir's Furniture

    Review Highlights - Weir's Furniture

    There is also an outlet store for their "Good" and "Better" options or for excellent random pieces at a huge savings.

    Mentioned in 7 reviews

    Read more highlights

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    Mattress Firm Knox

    4.4(68 reviews)
    0.3 miLower Greenville
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    We had a misleading sales experience at Mattress Firm that future customers should be aware of…read more We purchased an open-box mattress after the sales associate, Noman, explicitly stated that the mattress came with a 120-day trial period. When we expressed hesitation and said we wanted to leave and think about the purchase, he reiterated the trial period and encouraged us to go ahead, telling us we needed to give the mattress time to break in before we consider refunding or exchanging. At no point during the sales process did he disclose that open-box items are treated as final sale with no returns or refunds. In fact, the open-box option was actively recommended. Only after attempting to exercise what we were told was a trial period did we learn that Mattress Firm considers the purchase non-refundable. This was not a misunderstanding or failure to read fine print. The trial period was affirmatively represented--multiple times--and used to overcome our hesitation, while the no-refund policy was not disclosed at the time of sale. That omission materially affected our decision to purchase. Had the final-sale condition been clearly stated, we would not have proceeded. If Mattress Firm's policy is that open-box mattresses are final sale, customers should be told this clearly and unambiguously before payment, especially when a "trial period" is discussed. Expecting customers to infer or independently discover such a critical term is unreasonable. This experience raises serious concerns about sales practices and training at this location. I strongly advise anyone shopping here to get all terms in writing and to be especially cautious with open-box items. Transparency matters. This transaction lacked it.

    George at that location helped me and was really professional and I ended up walking out with…read moreeverything I wanted. Very helpful guy and I would highly recommend it to anybody. I give a five star rating to George.

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    Dallas Furniture Online - Pastor's Kennedy Desk, Black.  At Cornerstone MB Church

    Dallas Furniture Online

    5.0(50 reviews)
    2.6 miEast Dallas
    $$

    Huge shout out to Tom who not only helped me every step of the way, but time after time went above…read moreand beyond customer service to ensure I was completely satisfied! When dealing with an online furniture company, youll understandably have reservations about placing an order for items that you haven't seen in person. And even though the prices are ULTRA competitive, let's face it, they are by no means cheap. Tom understood this and stayed in communication with me whenever I had a question or concern either via text or email. He updated me on new inventory with pictures and links. Answered follow up questions quickly. He even worked with me on delivery as I had issues reserving the freight elevator in my building. The delivery guys were professional, careful, and courteous. They assembled the pieces and discarded the trash. The furniture itself is amazing quality. I HIGHLY recommend anyone in the DFW area strongly consider DFO as an option for furnishing your home. You will be glad you did.

    I bought 8 dining chairs from Dallas Furniture Online (dallasfurnitureoutlet.com) and am very…read morepleased with my purchase. I initially contacted them on Friday and Tom was very quick to respond to my email and talk me through some selections. I placed my order online a couple hours later and he had me scheduled for delivery Monday morning. Part of the reason their prices are so low is that they don't have a huge amount of inventory sitting in a showroom. This had me a little apprehensive since I wouldn't have a chance to try the chairs out first or see if I liked one of them in my house before buying 8. Tom offered to have his guys bring the chairs over, assemble one, and bring it in to see if I liked it. If I wasn't satisfied with how it looked in my dining room, he said he'd just take them all back, no problem. So that worked out great and put my mind at ease for the online purchase. The delivery process was also very smooth. They called in advance of heading over like Tom said they would, then assembled the chairs outside in the truck to avoid getting styrofoam bits all over my floor. I will definitely look to Dallas Furniture Online first for my future furniture needs.

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    Dallas Furniture Online - Pastor's Rockfeller Leather Executive Chair at Cornerstone MB Church

    Pastor's Rockfeller Leather Executive Chair at Cornerstone MB Church

    Dallas Furniture Online - Inside Office/Showroom

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    City Mattress Factory

    City Mattress Factory

    4.6(21 reviews)
    23.9 mi
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    My husband and I were in great need of a new mattress after moving to TX. We went shopping for…read moremattresses at a few places in town (and after having failed two times at getting one of those mattresses in a box!), and we were SO pleasantly surprised to find a fabulous mattress at City Mattress. It's one that we BOTH love which is hard to find for us! Manny was SO knowledgable and not pushy at all... in fact, we went back in and purchased another mattress for our daughter that she loves! I've waited to write this review until we could tell for sure that the mattress lived up to what we were told and that after a few months, we'd still be as delighted with our "Fort Worth Mattress". It's even better than we'd hoped! THANK YOU Manny for being so great to work with, and City Mattress for making such a great bed!

    We LOVE our Legacy mattress from City Mattress Factory!!! Thank you Mark and Norm! You were great…read moreto work with and so patient with us. We knew we had to get rid of our old mattress but I was scared of the process of finding the perfect new mattress. There's SO many options out there and it's super confusing. I started researching and seeing many great recommendations for City Mattress Factory from my local "go-to" neighborhood page. I woke my husband up one morning and told him we HAD to be there when they opened (they open @ 8am!). I knew we didn't have to look anywhere else. Norm was so patient with us! We brought our own pillows and blanket and I made my husband spend at least 10 min on each mattress we were considering. I knew the Legacy was for us when my husband feel fast asleep on the Legacy. I was starting to feel like Goldilocks but now this Goldilocks can finally get some rest!!! We finally have the mattress we can't wait to crawl into! We are SO thankful for you and your quality products!!! XO

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    Mattress Clearance Center

    Mattress Clearance Center

    5.0(1 review)
    7.3 miNorth Dallas

    I was very excited about finally getting a queen mattress for my self. My daughter had noticed this…read morespot a few times in her travels to her waxologist's (I created the name but it fits the description of her). As soon as we walked in we were greeted by Joe. His desk was facing the front door, this could be the purpose of his quickness to notice us huh? Lol Joe introduced himself, and he gave us the other Gent's name Mike it was. Mike just so happens to be the GM for this location and a few more. This business has been in business for or eighteen years and the only areas that kept popping up were Richardson, and the other Dallas locations. I ended up having to add this particular location to my Yelp reviews. I'm always looking forward to being able to make people and businesses known especially if they've offered thee Best hospitality and services. Joe and Mike hands down made me laugh, if Joe didn't have the answer he allowed his GM Mike to interject and answer without feeling as if the other person was stealing his shine. Overall I felt great about making my purchase from this Mattress Clearance Center. The American Star mattresses have exceptional reviews and have serviced many. It's sad these businesses don't offer incentives when writing an additional review for them on Yelp. I was asked by Joe, if I went to Google and gave them a review I'd get a gift. It was a $199 in price Bamboo King size pillow. This is the first time I've actually slept on a Bamboo anything. When I say, This pillow is SUPERB!!! I mean it. Thanks Mike & Joe from Cali. Y'all are a pretty smooth team together. Can't wait to get my mattress delivered from your store. I shall return and share my experiences with anyone who is looking for quality service and awesome hospitality. Keep it up guys...it didn't go unnoticed.

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    Mattress Clearance Center - Many mattresses to choose from

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    Mattress Clearance Center - This is my Bamboo King size Homepedic Clover pillow that was giving to me for FREE!!! Had to write a Google review

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    This is my Bamboo King size Homepedic Clover pillow that was giving to me for FREE!!! Had to write a Google review

    Weir's Furniture - furniture - Updated May 2026

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