Great experience! Despite the weather, I was able to get scheduled for a quick PCR test with…read moreresults the same day! Wonderful staff who were quick, friendly, and professional!!! I would highly recommend this facility for Covid and all medical care!

Great experience thus far. The staff is very pleasant. The facility is clean and organized.read more

Every visit since 2023 I've made to this very storefront Minute Clinic was processed as In Network…read moreand they are listed as an In Network provider with BCBS. But Oct 30, 2025 visit after arriving sick from overseas was processed as Out of Network. Reason was twofold: the nurse practitioner (Hyo S Choi) I saw was an Out of Network employee and she marked the visit as a Primary Care Visit, rather than Standard Care. So while Minute Clinic IS In Network, if the person you see is Out of Network and the care is charged as "Primary Care", you will be charged as Out Of Network. The actual storefront is In Network, but the person you see may be Out of Network. Only way to know is to ask the nurse practitioner, if they are In Network and ask them to bill your service as Standard Care. Personally, I will never go to this or any other Minute Clinic again because of this little money grab move CVS has found to get more out of my insurance and me.

Outstanding care. The Nurse Practioner Ayesha was excellent. Thorough check of drug interactions…read more Helped get insurance approval for prescription. Very attentive and friendly. Better than my primary care office.

It says walk in clinic and the person there said I could not wait for a turn. I had to make an…read moreappointment. That is not walk in.

No wait, easy sign in process, and the provider Alex was lovely! She was friendly, professional and…read morehad me in and out within a half hour. Self pay prices are competitive with other urgent care/clinics in this area too. Would definitely recommend if you are looking to be seen quickly and/or off hours.

My husband and I both had appts here today. Easy online appointmemts, easy check in! Very nice…read morenurse, and PA! Highly recommend!!!

Why is it even an option online to ask them for a blood draw if a nurse and a doctor cannot draw…read moreblood? What a waste of time.

NP Alana is great! They listened to everything i had to say. Asked me about costs before performing…read moretests. Prescribed me meds for all my symptoms and truly cared about making me feel better. I am feeling much better today. They even gave me courtesy follow up call today to see how i was doing!

COPS CALLED ON MY AT MY VISIT?!? On 05/27/2025 apt time 12:50. I visited this urgent care located…read morewithin the Target located at 2200 N Dallas Tollway, Plano TX 75093. I showed up 10 minutes early. I checked in and took a seat. While waiting a nurse came out and seemed to be flustered, there was an issue with another patient's birthdate, delaying their visit. She seemed very flustered, this was even more apparent when she was asking for my ID, if I checked in, and if I had a confirmation number. I pulled out my phone to show her and she took it out of my hand... She verified and I was called back at 1:10 for my 12:50 appointment, And told me it would be a flat $140 since I was paying out of pocket, this confused me since on the screen above the check in kiosk it shows the rates of service. It clearly states "minor illness $99-140". Since I'm there for an ear/sinus infection, and not yet examined by the doctor I asked how she knew I would be charged that amount. Maybe I am missing something, I am there for treatment not to be a detective. not a big deal, yet. She takes me into the exam room to get more info, still flustered and agitated. You can tell by her voice, no big deal, I work in the service industry. I get it and am somewhat empathetic. She then asks if I smoke, I say I used to. Every follow up question is just in a tone. Then she asked if I drink, I said occasionally. She asked Beer or wine, and I responded yes. This annoyed her, I guess I should have just said both.. The next question was about the frequency, and this question was delivered with extreme annoyance in her voice and attitude, as a paying customer this is where I decided to match her energy. I responded in the same tone. This is when she kicked me out of the exam room for "safety"..., NOT THE OFFICE!! This is important. I did not raise my voice, cuss, bring in race, sex, gender, politics, nothing. As she walks out to the now empty waiting room with me, I politely ask for her name so I know who I should complain about. She refused to give it, THIS IS IMPORTANT. I am now back in the waiting room for about ten minutes. This room is filled with signs such as "Patient Rights" and "Minute Clinic Policy". Under the policy is a code of conduct. It states people who engage in profanity, racism, sexual harassment or over all raising their voice should be subject to be asked to leave. I did none of these things. Therefore I did not violate a code of conduct and now know she was just done with me and refuse to help. On the "patient rights" poster it states very clearly that we the patient have the right to know the identity of all parties who treat us, doctors AND NURSES. So her not giving me her name was against her company policy, and violated my rights. At this point I start audio recording everything in my pocket, and the nurse locks herself in the open exam room. The practicing doctor, AKA, the supervisor came out to talk to me, Grace Dada. As she greeted me I asked If i could talk to her, I showed her the signs and expressed my concern with the treatment i received. She apologized and said she would be able to help me after her lunch in 1 hour. It's 1:30 now, my apt was at 12:50. WHAT?! She said she did not have an appointment on the books, so I showed her my email and confirmation number "3KM79Z5". No appointment. At this time I believe that the nurse deleted my appointment on the computer in the exam room. I then asked if it is common practice to accept appointments that come in before lunch hours and make them wait through it, thus making them miss their work, she shrugged. This is just me done with the experience and questioning the overall integrity of this practice. Okay.. Now Im recording and I am keeping my voice at the same register this ENTIRE encounter. She asked me to wait in the office as she went and got someone, this turned out to be James with Target security. He comes over and we all talk, I show him the posters, describe the situation that's happening and clarify with Dr. Grace several times. "You are not, nor have you asked me to leave as the supervisor, correct?" She said yes. I told her, okay then you did not bring James for a trespass situation, may I ask why he is here? "She said, " I don't think you are a liability, but I don't know what SHE will do. She could come out here yelling or angry or who knows what." Yes she said that. "So James is NOT here for her, not me?" She confirmed. I said, okay. She then offered to treat me as long as James stayed there, I said James could come into the exam room for all I care, just an ear/sinus infection. As Grace is treating me, TWO police officers come and knock on the door... They allow the exam to be completed... I asked Grace if she called, she said no, and again confirmed I did nothing to make her feel threatened. I then went to talk to the cops, explained everything and none of it mattered. Grace and NURSE CANDICE GURROR hid in offices as the cops wrote out a criminal 1 / 2

This clinic is conveniently located at CVS. The staff working were kind and helpful in finding a…read moresolution to my husbands health issue. They prescribed him some meds which we were able to pick up at the same location. All in all, I would recommend minute-clinic to all versus going to an Urgent Care! The prices are reasonable as well.

Very inaccurate covid test results. Went to two different minute clinics and both came back…read morenegative. Went to an actual lab and got a positive result. When the first woman gave me my results I asked her why I had randomly lost my sense of smell if my result is negative and she said she had no idea why and that the tests are accurate. Very disappointed, so many potential false negatives.

I have to say Advance ER is my absolute favorite hospital. I…read morefeel valued , respected and heard. Ramiza was very sweet and helped me get seen right away . My nurse Rebecca heard my concerns and was able to comfort me while waiting for the doctor. Dr.King is the best . Super patient , honest , and quick. I would tell everyone to come by Advance ER for quick , efficient service.

I just received ANOTHER $100 physician bill for my less 5 minutes visit. Don't go to this place.read more

Saw an experienced nurse practitioner and was very pleased with him. On the other hand, the tech…read morewho took vitals was not good at all. Took me to X-ray and said lay on the table. I asked prone or supine? I get dial tone. 2nd picture she says lay on your side? Well I've got two. Which one? She came back to treatment room with knee immobilizer, wouldn't or couldn't help me put it on for fit and to ensure I knew how to use it. Bad attitude, just tried to give me the device and rush me out the door. Seems like they'll hire just anybody off the street as a tech. You can train a chimp to take vital signs.

Terrible experience. They closed early because they were lazy. It was 7:15 and I saw they closed…read more at 8:00 so I called to make sure I could walk in. I got an AI bot with no way to get a real person so I gave the bot a shot. It said they closed at 8 and they could absolutely take a walk in until then. So k drove the 20 minutes over there and walked in at 7:40 just to have the receptionist tell me they weren't taking any walk ins anymore. The waiting room was empty and no one was in the back, she just didn't want to have to stay after 8. My son just needed a strep test, it would have taken 15 minutes. When I expressed frustration she just looked at me with a "I don't care, I'm going home" look. So I had to try another place but was only able to get there by 8:10 and they closed at 8 as well. So I missed my chance to get my son seen that night because this place wasted 40 minutes of my time. So lazy, so unprofessional, terrible. Don't go here.

have been to this location several times, always an issue. First time, no one showed up to open…read morethe clinic until 30 minutes after our appointment. They are always rude. And now this time we received a text that todays appointment is cancelled bc they will be closed today. Why bother to keep this location open and booking appointments?

Shout to Corina! Excellent service and personality!! She got my blood work on the 1st stick!!! Lots…read moreof seating. Clean. Sign in on the clipboard and then check-in on the kiosk. If you make your appointment on the LabCorp app, you get a reminder text and a code to scan to check-in!!! On the app you can make an appointment, check your results, print, update insurance information...etc. and being able to see when and where you have a lab appointment available is a God-send! They patients weren't grumpy, so that helped a lot. The restroom was clean and tidy. Handicap parking is right in front and the lab is on the 2nd floor, right by the elevators. It's across from the BaylorScott&White medical center which is convenient if I had really bad lab results! Yikes! I hope that doesn't happen, but it is a great Safety net and the doctors get your results quickly. Just make sure to have the doctor's FAX #