Every single person was super friendly and helpful. Best urgent care I have ever been to. The woman…read moredoing the intake was personable not only with me, but with kids who came in later. The tech who did my vitals was super nice. The x-ray tech deserves a raise. She was so friendly, explained what she needed me to do, and what she was doing. The PA really listened to me, and what medications had taken care of the issue the last time it happened. In addition, every single person said, "I hope you feel better soon." On top of all of that, the wait time was minimal, and the facility was bright and clean. Bonus: the X-ray tech keeps her room a little warmer. And the chairs in the waiting room are actually comfortable. Thank you for giving a sick woman a comfortable and comforting experience.

0 stars terrible just terrible the nurse is a pos will sit there in silence & not talk to you if…read moreyou say something they don't like you'll go in there get prescribed medication & them calling back days later telling you you can't get it anymore & to just take tylenol. don't you think i didn't try that or think of that years ago? this is medical malpractice at this point when i tell you i'm in so much pain i can't even get up & do simple things for myself because i can't walk. someone is about to get sued!!

front desk staff at the urgent care part is very rude, using their phones and not wanting to help…read moreyou. the occupational side is more professional

UPDATE: It's taken several months and a few phone calls, but I just received a sincere apology…read moreletter from the clinic manager, and my total bill was refunded! So they did eventually take ownership of the problems and the manager followed through to make it right. RUN AWAY if no insurance! They told me $75 and up, depending on procedures or tests ordered. The nurse was with me less than five minutes, asking just height and drug allergy information. Then the nurse practiti9ner just looked in my ears, nose and mouth with the ear otoscope, or ear thingy anyway. Less than five minutes with her. My bill was a freaking $244! I call fraud! ak

I've had good experience there with Dr Casey (not sure his last name) and Dr Erica Perez - both…read morewere excellent in visits past. However Yin Tun shouldn't be left to care for a houseplant. She was rude, condescending, has no bedside manner, pulled up her mask during Covid to get in my face and yell at me, and was generally inept. She clearly hadn't read any of my paperwork and was not worth 2 hrs wait to finally see her. If you see she's the doctor on duty I'd suggest you just turn around and either go to the er or Patient First. Casey and Dr Perez are clear 5 star winners but Yin Tun deserves fewer than 0 stars - in the negatives.

We had to go back for a check up for a TB test and the receptionist was very rude…read more She gave my boyfriend attitude the first time. The second time we went up to schedule an X-ray, she didn't even give us a chance to say what we needed to do. So she took the paperwork and walked away. Then she had to go figure out what was going on. A few minutes later she came back blaming us for not telling her that we needed to schedule an X-ray. "We went sent out here by the nurse to schedule the X-ray" "What do you mean schedule? We can do it right now " "Okay then we will do that? She said to schedule, I don't know" We would have told her originally, if she had let us talk. The nurses were fine, receptionist not.

I would come here again because as soon as you walk up to the door it's filthy, at 8 am! You enter…read morethe vestibule and that's dirty. You get on line and can't help to notice all the handprints on the front of the front desk. Some of the chairs passed the waiting room had stains. Staff is nice! But, they were done with me shortly after 12:15pm.

I registered prior to arrival and the hour twenty minute estimate was complete in 45 minutes. All…read morethe staff that I interacted with were professional & polite hence the reason I had to leave a review.

Never go to Welspan urgent care again! At least on Queen Street. They absolutely refused to wear a…read moremask. Pathetic!

This is a review for Wellspan Health's newly launched, Online Urgent Care…read more What a disappointment this service has been. After my online consult on 12/8 at 2pm, I asked for an alternative prescription (at 3:36pm). Was told the dr. or a nurse would call right back. It's now 12/9, 12:56pm (almost a day later). Made two more phone calls, put on hold, hung-up on. Filed a complaint online. Still no response. There's nothing urgent about this urgent care.

Having something health related happen on vacation, is one of the worst things. Thankfully Urgent…read moreCare clinics are all over the place, and this one made it easy. They open early and I went right in; Carmen at the check in desk was friendly and quick to register me. As it was first thing in the morning, it was a minimal wait to see a doctor. Dr Beth listened to my issue (a foot injury which has since healed), gave her opinion through an exam and gave me an x-ray referral. Her medical opinion ended up being correct and it thankfully wasn't an issue too long. All told I was here less than 30 min and mentally felt a lot better. It was simply a standard copay for an office visit and no other billing issues. If you're visiting Hershey and something happens to you or a family member, this is a great alternative to the ER.

I took my son there on a Sunday as he was having a migraine headache that would not respond to oral…read moremedications. He asked for a shot of Tordol which is what is neurologist recommends for these situations. They gave him a combo shot of Tordol, zofran for nausea and a steroid. They said that they wanted to stay in the exam room to make sure he did not have an allergic reaction. PA left and closed the door and no one checked on him for 45 minutes. If he did have an allergic reaction, no one would have known. He finally walked out into the hall and they were surprised to see him. If he had anaphylaxis, he could have died.