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Concentra Medical Center

2.6 (10 reviews)
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Emergency Department at UPMC Memorial

Emergency Department at UPMC Memorial

1.0
(5 reviews)
0.8 mi

With all sincerity, if you have an emergency this is the last place you want to find yourself. I'm…read morecurrently 7 hours into an emergent room visit to get an xray. there were 6 patients in the waiting room when I walked in. i havent been told anything except sit in this chair and then I was moved to another chair. 7 hours! I haven't the slightest idea how long this a is going to take in total but there is no sense of urgency anywhere. The nurses burnt noodles in the break room and the whole place smells like that and is freezing because they left the doors propped open for two hours because of the smell. They all thought it was so funny though, they were having a blast, laughing and carrying on...unless you asked for care. then you get an attitude because youte taking them away from the good time in the kitchen. Seriously couldn't be more pissed off with this place.

I was seen at Patient First on Thursday 1/16/25 for an infected Salvia gland. I was told if it got…read moreany bigger or started to spread to go to the hospital. On Friday when I woke up I saw that it had spread and was larger, so I went to the ER at UPMC York. They confirmed the diagnosis and said they wanted to keep me overnight for observation. The next morning, Saturday 1/18/25 I got an email from the hospital stating since I was not admitted my insurance would not cover the observation. I informed staff that I wanted to speak to someone in their billing department. No one ever came in, however an ENT doctor came in to examine me. He stated that this condition would clear up in a few days to a week and that I should call his office on Monday to follow up. He said I would be going home today and to continue the antibiotics. When I questioned staff when I would be leaving some twit named Megan, I think a nurse, said the doctor wants to keep you another 24 hours for observation!! I said, that's wrong, he said i was going home today. She said we'll you can leave but you need to sign a AMA. I already got the advise from a doctor, and that was, I was going home. I feel that I was discriminated against because of my age and will be consulting with an attorney.

UPMC Memorial

UPMC Memorial

2.3
(37 reviews)
0.8 mi

My loved one suffered a traumatic stroke. They were lovingly cared for at Wellspan York Hospital,…read morethen transferred to UPMC Memorial for longterm acute care. We were apprehensive due to the reviews, but hopeful, because the drive was shorter. Now, we wish we never set foot there. They made an already devastating experience even worse. They changed medications without telling us, which affected preexisting conditions and personality. They were not equipped with specialists needed. Their nursing is subpar. They are lazy and inattentive. Their communication with patients, families, and each other is horrendous. We had a family member there at all times, except overnight, because we could not trust them to do their jobs. We learned that the night shift staff was the laziest. We advocated and attended to our loved one when alarms went off and we had to hunt people down, or if the nurses didn't assist with toileting and loved one messed. We noticed symptoms and requested care and testing. We were so excited for our loved one to transfer to the next facility- a light at the end of the tunnel, though we felt pushed out of UPMC Memorial too quickly. When we arrived at the new facility, we learned that UPMC did NOT efficiently prepare them for us. They had no idea what our patient needed. We had to start over. The new facility immediately began correcting wrong medications and fixing UPMC Memorial's mistakes. We are praying their care will ease the mental anguish and unnecessary distress caused to our loved one, over time. If we didn't have a person with our loved one at all times, who knows how this would have turned out. UPMC Memorial dropped ALL the balls when it comes to providing care, comfort, communication, consistency, attention, and healing. There are a handful of good eggs for whom we're grateful. A tech here or there, a nurse or two, a PT, an SLP. But they alone unfortunately cannot make up for the utter recklessness and laziness we experienced in our few weeks there. Please, go elsewhere.

Horrible ER. It's slow, small and understaffed. You'd be better off going to York Hospital Wellspan…read moreor driving to another hospital out if town.

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UPMC Memorial Hospital
UPMC Memorial Hospital
Main Entrance
Main Entrance
This is another area where they try to put an IV in!

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This is another area where they try to put an IV in!

Concentra Medical Center - urgent_care - Updated July 2026

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