No matter how many times they come here I am really impressed with how caring the staff is and how…read moreprofessional they are. The patients that they have with their clients. My daughter is deaf and they just take so much time with her and are so kind. In addition to that the doctors are well trained and truly concerned with their patients. We came from California where unfortunately Medicine is much different. The doctors are always in a hurry not terribly patient usually and it's definitely a different experience. We greatly appreciate Asante and it's staff and doctors.

I went because i needed scripts and could not get into my doctor in time. They were great to work…read morewith. They did ask some personal questions like religion and if i was hispanic. I thought that was unnecessary. The staff was great and got right in

The clinic itself, staff are very friendly. However, Dr. Gramzow, don't tell your patients you're…read moretoo busy to address their concerns. My husband went to see about his hip, back, and his food allergy and he literally told him he can only address one thing because he's too busy! Like what?!! Not good.

What a turn around! I have been seeing Trudy Noon for my malady and she is awesome! She has gone…read moreway beyond what any physician has ever done for me. She worked tirelessly with my insurance company to get me the prescription I needed. Three prior Dr.s had prescribed the same drug in a 5 month period but it was turned down every time by my insurance company(expensive drug). Trudy stuck with it where all others dropped the ball. It looks like after 5 months of not being able to work, I will get to return. Thanks Trudy!

I have been a patient here for two years. Yes, sometimes you wind up waiting a long while but it is…read morealso a drop-in clinic so there will be times when something unexpected happens. The people at the front desk have always been polite and welcoming to me. The staff has always treated me well. My PA, Julie Bogden, is wonderful. I find that if I schedule an early appointment I am usually seen more quickly. If your appointment is after eleven o'clock you may find yourself waiting for some time before you see the doctor. Emergencies happen and patients sometimes take more time than expected. But they don't rush you through and they have always treated me well.

Stay away! First time and last time at this office. Very unprofessional front desk staff that were…read moreextremely unorganized and rude. Finally was called back to a room 90 mins after my scheduled appointment. Joke of a medical office. I would rather pay more $ to have a much better experience. I felt like they didn't care about getting me in a room because they assumed things about me based on the prescription I needed to refill.

I arrived this morning at approx 8am with pain and discomfort in my abdominal area. The attitude of…read morestaff was so positive that I couldn't help but feel better right away. I had 2 ultra sound, 2 CT scans with contrast, and labs. The doctor came in with the results, made 2 referrals to specialists, discussed diet and things to watch for. I was out the door by 11:30. Best treatment I have received in the Rogue Valley for years. Thank you!

My husband was a patient. Every single person we met was great. Patient with us, great care. Kind.read more

Nursing A+ Doctors A+…read moreFacility. C. Nicely designed rooms with good amenities, but heater didn't work on a VERY cold night, and staff didn't seem to know who to get to fix it. Very kind Ly brought me extra warm blankets but I was still uncomfortable. FOOD F+ Unappetizing, institutional. Everything tasted of sugar and artificial ingredients. In four days I had one meal I enjoyed, and I am not a snob. Luckily nursing has snacks on hand including yoghurt and juice which kept me from starving

I fainted during dinner at Heresay Restaurant in Ashland. The bartender called 911 and I had the…read moreBEST assistance from the EMTs who responded. They took me to the ER at Asante. I was immediately given tests by two EXCELLENT technicians, one of him were a name badge: Ramirez. Fortunately in the ambulance, I was given both IV sailine and an EKG, which was fine. The sailine IV restored me and it's a darn good thing! After the text finished with me, I was put in the giant almost empty waiting room of the ER and told it would be somewhere of between 6 and 24 hours before I could see a "service provider", which I think may be double speak for a medical doctor!!! Yes, you read that right. I was brought in by ambulance and I was told I needed to sit upright in a wheelchair for as much as 24 hours. Now some of you know me. What do YOU think I said to that????????? I politely said, "I am going home and going to sleep. Sleep heals me. What I am NOT going to do is sit up in a wheelchair or lie on the ER floor (which did not look sparkling clean but maybe it was just old) for as many as 24 hours hoping that s-o-m-e-d-a-y maybe I'll be seen by a medical doctor." The corporate management of Asante is, in my humble opinion, moneygrubbers who do not give a darn about patients. They have a demonstrated track record of that via the various lawsuits and out of court settlements they have had to make. I feel sorry for the doctors and nurses and other staff who have to work there. I am glad for all of the patients that have gotten good care because of the kindness, compassion, as skill of the people who work in Asante, including the good doctors as certainly all of the RNs and other staff who actually do their best to help patients. I wish we would get a different medical group here in the Rogue Valley. In the meantime, my husband and I are primarily working with Provident had receiving very good treatment.