I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block…read morelooks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time.

When we moved into this house, it had been vacant for quite some time so you can imagine the number…read moreof bugs and critters that had taken up residence. After doing a lot of research on Yelp, I came across Active Pest Control and scheduled an appointment. Ivan came out to service the property, and I can confidently say he is the best in town. His knowledge of pest control is impressive, and he was thorough, professional, and extremely effective. He did an amazing job and took the time to explain everything. We feel so lucky to have found Ivan and Active Pest Control. If you're looking for high-quality service at a great price, this is absolutely the company you should hire.

I have been a customer of Active Pest Control for more than two years. My initial engagement with…read moretheir services was prompted by a flea infestation that standard home remedies were unable to resolve. Subsequently, I subscribed to their monthly pest control plan, which I found to be reasonably priced. More recently, after observing a rodent on my property, the company promptly responded by sealing entry points and setting appropriate traps. Since then, there have been no further sightings of rodents. Alonzo provided a thorough explanation of the treatment process and demonstrated flexibility and understanding when I needed to reschedule follow-up visits.

Erica arrived on time, got right to work, and did an excellent job inspecting the house, garage,…read moreand all crawl spaces above and below. She communicated clearly as she completed each step, and let me know what to expect after inspection. Very thorough and reasonable.

Very honest termite inspection. Will continue to use their services in the future, especially if or…read morewhen we'll need fumigation.

Don't waste your time with this guy. 2 missed appointments and billing issues with my account. I…read morepaid him with Zelle, and I was sent an unpaid invoice notice. I paid for the quarterly service, after he was a no show for my last appointment I was told I have to start over with the initial $300 fee. This guy is a scam. Don't get me started on the other missed appointment. I hear someone at my ring doorbell, I come outside and the guy is already in the truck driving passed my house leaving and looking directly at me. I gave him several chances but unfortunately I had enough. He doesn't care about his customers. Customer service needs a big improvement.

Milton is one of the nicest guys and so knowledgeable about pests and other home invaders. He came…read moreout to our house and gave us recommendations and was so helpful and professional. If you need help with any mice/rats/insects etc. Milton is THE GUY! He has competitive prices, and is prompt to respond to your inquiry. Please support this nice man and his business...

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.

From my first phone call yesterday with Brandi and service today with Calvin, the experience was…read moreeasy and quick. Brandi was helpful and courteous setting up a next day appointment for our ant problem. Calvin texted to let us know he was on the way, show up right in the window they promised, and was kind, informative, and efficient. We have little dogs and I was concerned about them but Calvin gave clear instructions on how long to wait for the spray to dry outside. Hopefully we don't see any more ants but if we do, we have 10 days to let them know and they'll come back out to troubleshoot.

This company was highly referred to us by two of my long term, trustworthy neighbors. I had…read morepreviously contacted and discussed pricing with 4 other companies, to which we originally hired Terminix (waaaaay overpriced btw). After talking with so many different companies, I really appreciated the promptness and thoroughness in having all of my questions answered all while providing specific details. Prior to meeting Steve, I had communication with the owner who was also prompt and efficient with me while we communicated through Yelp projects. Steve was exceptionally knowledgeable and helpful every step of the way and made himself available during the entirety of the process. He was direct, patient and honest. The service I chose was tenting for termite fumigation to which I was told this work was done by another company they subcontract to (Pro Way Fumigation). This is important to know and note because I have never worked with a fumigation company and I'm not sure if this is a common practice or not, but I appreciated the transparency. I don't have a single complaint to report as overall I am pleased with the services provided, especially my interactions with Steve. However I do want to help someone out there have an even better experience. When Pro Way Fumigation arrived, there were 3 guys in my yard who came out of a truck already parked in my driveway pulling out a tent before they even rang the doorbell. It was quite alarming and nerve wrecking and I felt like I was being rushed out of my home. I was prepared and ready to leave but a quick doorbell ring, 5 minute recap of what they were there to do would've helped me feel a little better about letting strangers enter my home and less invasive. All that said, if you've read this far- hire 1st Stryke for your critter and bog solutions. Fair pricing, great service and super easy to work with!

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

Had a minor roach problem. Jonathan was really friendly, took me through the problem areas to look…read moreout for and walked me through the options. I have a cat too so I was really happy that he mentioned more eco friendly solutions too. Natalia and Jessica were also really helpful in coordinating with my schedule. I had to reschedule and they were very understanding of it.

We had a flea issue and Dennis was honest and thorough with his work. He would follow up to make…read moresure everything was OK. Also rich was courteous and punctual. Would recommend

We used Elite1 Termite Control back in mid November…read more Mario is amazing to work with. He came to our home and explained everything in great detail to me and my wife. He is extremely responsive, professional and very pleasant. He scheduled the work as we requested and resolved our termite issue. Thank you Mario - keep up the amazing work.

Mario is wonderful to work with--very professional, trustworthy, responsive and knowledgeable…read more We're hoping we won't need termite services again anytime soon, but if we do, Mario will absolutely be our first call.

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Sean was great!! I typically have Brian come who is awesome as well but he was unavailable. Sean…read morewas very friendly and courteous. He even called instead of ringing the doorbell so as not to wake anyone up in the house. He did a great job and I am happy with my service!