0 Drain-0-MaticPlumbing and Drain Cleaning Co. also known…read moreas Trinity is the worst company ever! I called them recently to snake out my main sewer line which was clogged. Two guys came over who had no clue how to snake a clogged sewer line. They ran a cable in the wrong place. They did not open the cap and run the cable there and the cable stuck and broke the pipe. They blamed National Grid for crushing the pipe since National Grid had run a gas line to my property. They then left without removing the stuck cable and I called The Village of Colonie and they were surprised that this company had left without removing the cable. I had to hire an excavation company to dig up my lawn and replace the sewer pipe and remove the stuck cable. In the process the water line got damaged and had to be replaced which I had to pay for. These people ought to compensate me for my loss of money and suffering. Will never use this company again

I have a sewer pipe for just one apartment that is broken, but it is encased in concrete about 2…read morefeet thick, so getting to that pipe is going to be nearly impossible. It would require jack hammering the concrete to get to the pipe, but this old house might not be able to handle all that vibration. So, they were not able to help me, and only charged me half price for their efforts. I am disappointed in the result, but it's not their fault. They were very professional. I'll find another solution, and they had some ideas they shared with me.

I received updated communication from the company that a refund was made and a charge was applied…read moreincorrectly. My previous review should not be considered as they did rectify the situation.

Needed a stormwater drain hydro jetted, but not a emergency. Tech took care of it in about 15…read moreminutes. If you're wondering, the base cost was $55 for the trip, and hydro jetting service was $285. But it is what it is.

I have been a customer of Franchini Plumbing for about 18 years. We were introduced to the Father…read more& Son business during a major remodeling project in our home. We were pleased enough with their quality of work, honesty, and reasonableness in pricing that we've continued to call upon them ever since as a situation arose. Our most recent need for service was to replace a hot water heater that I noticed was leaking on Christmas Eve. A call to Dave Franchini in the early morning of Boxing Day and he was able to come to the house in about an hour to examine the problem. His offer to replace the heater that very day was like receiving an enormous Boxing Day gift. Five hours later we had a new power vented gas hot water heater fully operational at a very reasonable price. There should be no doubt that I wholeheartedly recommend Franchini Plumbing. Please note that I've submitted updated information to Yelp to reflect that Dave's father, Marino, has retired, so the name, address, and phone number have changed to reflect Dave Franchini as the sole owner. Franchini Plumbing and Heating is located at 50 Longwood Dr. in Clifton Park, NY and Dave can be reached at (518) 858-6826.

Reached out to them regarding a plumbing issue we had. They were kind enough to help diagnose the…read moreissue over the phone via text; ultimately I didn't request them to come over due to their initial help. Strongly recommend, and will reach out to them again in the future!

Rotor-Matic literally saved me thousands of dollars. I recently purchased an older home and my main…read moresewer line backed up about a month later. Initially I contacted a different company, who "cleared" the clogged pipe of the roots. The entire thing happened again about three weeks later. The other company returned, unclogged it again and then charged me $350 on top of the about $500 I already paid. They didn't show me the footage and insisted the main sewer line had to be dug up and replaced. I contacted rotor-matic who told me it just needed to be jetted, the pipe looked to be in fine working condition and did not even charge me for that visit. After getting the run around from the other guys, rotor-matic came and had it jetted and cleared in about a half hour (with the footage to confirm) for hundreds less than the other company tried to charge me (once again, on top of what I had already paid). Jason and Charlie were incredibly kind and helpful and were very patient when I had to keep rescheduling due to other home repairs. Truly a life saver and I am so thankful.

I had a New Electric Hot Water heater installed today. Dani and Justin were consummate…read moreprofessionals. When you call Empire plumbing you get a live person. You are told a time and date for an estimate. They stay in touch by text if there are changes. On the day they are to arrive they remind you of the appointment. They are clean and neat in their work and willing to answer all your questions. I cannot say enough good things about this company and their Technicians.

Has empire plumbing come out to install a kitchen faucet. They quoted me a "task based price" of…read more$462 in labor for what I expected was less than an hours work. They then tried to charge me a $100 "Diagnostic Fee" I subsequently contracted the work with Final Look Contracting. They did the work in 25 minutes and charged me $199. I had wanted to use a hometown company but their price was awful. Avoid them if you can.

Richard was able to come out and help with our emergency, was honest and very diligent. We are…read moregoing to have him back for more planned work soon.

Richard was extremely responsive from the very first email. I barely hit the send button and he was…read morecalling me! We arranged a date to install my garbage disposal. He showed up on time & installed the disposal. He was efficient and took away the old disposal. He is courteous and knows his business. I will refer him to my friends and keep him as my plumber! Thanks for doing a great job! Kelley H

Was great at the start. Put in a new hot water tank quickly, replaced some water turn offs, and…read morereplaced piping under a sink. Unfortunately, 6 months later the sink began to leak where he put in new pieces. I've been contacting him via text for 4 months. At first he replied and said he'd put me on a list but that was 3 months ago. Now he won't respond to my texts. I feel that he should stand behind his work for 6 months and I shouldn't have to find someone else to fix this. So I have a bucket under my sink and am very frustrated with their service.

Competent, knowledgeable, great service. Very responsive. Willing to troubleshoot over the phone…read morewith us. We hired them for interior plumbing leaks, furnace, drain issues and installing water filtration. Things get done the right way! Highly recommend.

Mike is not only an excellent plumbing tecnician, he is an honest hard working good guy who looks…read moreout for his customers, Many national companies charge $300. just to walk in the door, but not Mike. He offers the $99.95 clear any drain program. In today's world nobody does what he does. If you have a blocked sewer line or a plugged kitchen sink, Mike is the man to call. He shows up on time, is very knowledgable, and gets the job done. Anytime I have a plumbing blockage, I call Mike. Do yourself a favor and save his number. He is the guy to call for this kind of problem!!!!

Excellent workmanship, took the time to diagnose the problem and had the equipment to make the…read morerepairs quickly. Supports our Troops