SLOW- drive thru backed up- went inside to order, empty dinning room- was given wrong order- went back inside for correction and given wrong order again, decided to keep it - bacconator fries COLD-no cheese and under cooked. Food was terrible, staff was not knowledgeable and no manager in site! read more

We stopped at Wendy's on our way home for dinner. It was 7pm on Sunday night. The truck to deliver food had the drive through blocked off. When we finally got through and tried to order they were out of most items. When we pulled around and received our order the girls at the window were rude and didn't speak to us at all. They got the order wrong, so we decided to skip going back in to fix it. Overall I would not go to this Wendy's location. read more

Second time I've been here because I frequent Flyin' J's gas station. Staff couldn't give a rats about serving. We stood waiting for five minutes while the only cashier talked to a friend. We just left and made a note to never return here. read more

Quiet and clean inside. Most patrons use the drive thru. Service with a smile and the breakfast baconator with those seasoned fries will carry you way past lunchtime. And don't pass up on the honey butter chicken biscuit. read more

Wendy’s - Breakfast menu - Breakfast & Brunch Near Me - Ruther Glen, Virginia

Go to this store often, but today 1/19/26 people were waiting in line when I went in and I stood for 10 minutes behind them, and I told my granddaughter we would go elsewhere. When I got to my car the people who were in front of me were coming out with no food. The three people working were doing drive thru and the it only had maybe 4 cars, no one came to the counter to say anything about sorry for the backup just completely ignored the inside customers. read more

Worst fast food place I've ever been to. Handle food without gloves and take extremely long. Only 1 person working and everyone else is on drugs read more

The food is absolutely cold the bathroom locks on stalls are broken dining area tables and floors are horrible the cashier had customers waiting while she spot swept the dining area read more

the food is delicious and cooked well. however every time we've been here it's been about an hour wait for a quick order. they need more employees to manage the busy location they are in. it is unacceptable to have to wait that long for fast food. they also run out of many things when it's night time such as orange juice, water, and coffee. read more

I stopped at this Wendy's drive on a road trip. It's a little difficult to get into the area. There was plenty of parking if you would like to dine in. One thing I've found consistent at Wendy's is mixing up my order, which is why I had to take a star. Overall, the food that I did get was tasty and hot. I really enjoyed the saltiness of the fries . read more

Wendy's frostys are amazing there burgers and chili cheese fries it's better than McDonald's

This Wendy's is a hit and miss. Sometimes it's good sometimes it's bad. One of the cashiers is so weird . He's an older guy and he is just too much with his sarcasm. I can't tell if he's joking or just rude read more

Whoever is reading this , the nicest dude ever works at this Wendy's in particular, great guy, haven't even tried the food but wanted to leave five stars just because of him read more

Friendly service, clean interior, probably the best Wendy's burger I've ever eaten. I'm not much of a fast food person but I was very pleasantly surprised! Keep up the good work read more

08/11/2023 12:23PM - I ordered a bacon classic.. it had no bacon. And that was after an 18 minute wait just to order and another 9 minutes for the food to be ready.. There was only one cashier. The burger was so horribly greasy (and missing the bacon) I didn't even take a bite and just threw it away. Eat here at your own risk. Too many issues - will never step foot in this Wendy's ever again. Also, the frosty I ordered tasted strange so I threw it away as well. This place was a complete waste of time and money. I hope Wendy's corporate sees this review and takes action. PS no left turn possible when exiting to try and get back on US 301 North. I had to drive about a mile down the road in the opposite direction as no U turn signs were everywhere. Terrible location behind a truck stop.. read more

Had the limited offer if the pretzel burger less the bacon. It was good. Loose a star for wrapping the burger in a manner where the sauce had oozed out by the time I got home. read more

This location is the worst ever! If you are trailing behind them having any type of group before you my honest suggestion is to go somewhere else. Clearly this location is in a location for truckers but cannot handle a crowd. I arrived and there was no line. Ask me why it took them 15 minutes to give me four things!? I'll tell you why. 1st the person taking orders is cooking fries, wrapping sandwiches and looking confused. They are talking about TV shows and not giving the customers the valued attention. I almost asked for a refund and was just going to take my business elsewhere. Also, if you have the Wendy's app (like I do) dont even think about trying to use it, because it doesn't even pick up the location. read more

This is a Wendy's, that's it. Nothing more, nothing less. There are a lot of workers here and they all work hard, but the place is a little dirty. No complaints about the service, the food gets a little messed up sometimes, but no one is perfect. ;) read more

We stopped at this Wendy's en route to some historical sites in Virginia. Before this, we'd been closer to the DC area. This was the first place where we heard honest-to-goodness southern accents, not the drawly kind but more like Boomhauer on King of the Hill. It was actually the only place we heard this type of accent. I just thought that was interesting. The food was good. I had the apple pecan chicken salad. The dressing they provided was delicious, I think it was a raspberry poppyseed. The lettuce was fresh with no sad pieces and the chicken was served hot. My family enjoyed their burgers. The place and the bathroom were clean, and the servers courteous. It's a good Wendy's. read more

The food was good. The service was quick and friendly, but the temperature in the restaurant was 42°. Everybody is freezing. Everybody has their coat on some people as soon as they finished eating, put on gloves, and one person is wrapped in a blanket to keep her legs warm. This is ridiculous! read more

Went thru the drive up window. Service was good and they got my order correct. Typical Wendy menu. Nothing special

just went here, this was the worst wendy's experience of my entire life. the meat tasted like mud, the chicken breading was not cooked through, the fries weren't even the wendy's signature fries they were some thick cut monstrosities. i got the strawberry lemonade, but there was no strawberry in sight just the strawberry seeds at the bottom. it made my stomach hurt. avoid this wendy's if you can. if you're starving and haven't eaten in 18 days, still avoid this wendy's. read more

There weren't many people there but they seemed backed up - it took awhile to get our food and it was missing two items. Bathrooms were very clean, as was the dining room. We would return and give them a second try. read more

We stopped here on our way back from down South. We had to circle around a few times to determine how to enter in. The bathrooms were clean. The line inside to get food was very long, but it was a holiday weekend so that's to be expected. I opted for the drive thru. Service was fast, food was good and at temperature. We will definitely stop through again. read more

Wendy’s - a burger and french fries - Breakfast & Brunch Near Me - Ruther Glen, Virginia

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It is horrible me and my brother orders beacon jr burger, the burger was whit no sauces, but other wendys gives sauce whit jr beacon. My dad order a chicken burger, the burger was whit a small bun, small chicken patty, and a piece of lettuce. Also my my French fries had two units of French fries where light brown, disgusting. Also the drink variety was so small, my local wendys has 12 times as much variety of drinks. Horrible the worst wendys I ever was. read more

If I could rate this place 0 I would. I've never been to a restaurant that just shut the lights off the drive through and let the customers just sit there for 30 minutes. Completely ridiculous. I usually stop at this location on my way to Richmond but never again. (Also edited to clarify - the time stamp of this visit was from 8:50 pm to 9:20 pm - well-before closing). read more

This food is not the best....I hate their chicken nuggets. I do like their frosties, but are they really worth the trip here? No. I can buy a tub of ice cream from Family Dollar and enjoy it just as much. Would choose DQ over this... read more

The food was fine service was good but if you're thinking about going to the bathroom I would honestly suggest going next-door to the flying J truckstop gas station or across the street to Love's because that bathroom both men's and woman's where just disgusting from The ceiling to the floor. read more

Hamburger and soda easygoing and I have no idea what time it was but I'm keep going back for my burgers

This Wendy's is great! The staff is courteous and kind. This Wendy's also has a check-in offer for a free small Frosty. It is a nice treat after driving for a long stretch. read more

Alrhough food was fresh staff was pleasant the svc area ketchup napkins straws needed severe attention. So bad I wanted to clean it myself. Tables were dirty the whole dining room needed to be cleaned. You'd think they would pay more attn too this it's a busy but nice Wendy's. read more

Friendliest Wendy's I've been to, we'll cleaned. While I was eating, the tables were cleaned twice. Overall, an above average fast food experience. read more

Well it's Labor Day and I should be cooking out but didn't have the time to do it so I decided to make a trip to Wendy's. When I got inside I see they was very busy but they were adequately staffed in the line moved quickly. The picture of the Baconater made my mouth water so I ordered one. Thanks Wendy's for making me feel fat and for that I had to take away one star. read more

Quite possibly the worst service i have ever seen at a wendys, thursday at 8:30 and i watched them get every order wrong for 20 minutes...

RIght off I-95 near a PILOT travel center. Good hot juicy BURGER the way I like it.. hot, tasty and served with a smile. Despite it being 9:57AM they served me a lunch burger anyway. No questions or hassle read more

I would give this place no stars if I had an option. There is no heat and it's 38 degrees outside. Table tops are disgusting. Bathrooms are disgusting. This place should be shut down it's so disgusting. read more

It's weird for me to leave a review for fast food seeing as I pretty much hate all fast food but I heard Wendy's had a black bean burger and I'm on a road trip so I thought I'd try it, well they didn't offer it at this location but I was impressed by how clean the place was and how friendly the staff was. The lady at the front seemed to really like her job and was helpful with other vegetarian options read more

Just an FYI I live in the area here's the last experience Ive had with this Wendy's. My dad went to pick up dinner for us one night since it's close and it's fairly cheap. He gets to the window, pays for the food with his debit card, one young worker took his card and ran off in the back while another young worker gave him all his food and sent him on his way. It didn't hit him til he left the restaurant that the employees never gave his card back to him, he quickly rushed back and they luckily still had the card and gave it right back to him. The next day however he has charges to his account that he did not purchase these employees bought things off of amazon bought prime and a lot of other things using my dads card info. The worker that went in the back kept my dads card and took multiple pictures of it to use. Accidents happen especially when you get handed you're food and you're not thinking just trying to get back home, but long story short, if you go to this Wendy's use cash. :) read more

Very dirty restaurant and rest rooms. Very hard to get to. The road signage is ynclear

Considerate and fresh. Not super fast, but I'll take the wait over cold/old fries any day!

They serve breakfast which is pretty unique for this chain, however what upsets me is the fact that they advertise they are open 24 hours and when I came at 3:30 AM they were closed. If you ever get the opportunity to try their breakfast you won't regret it. My favorite is the hamburger with bacon eggs and cheese. I never dine in but the service I get at the drive thru is pleasant. If you are in the area and need a quick breakfast, then this is not a bad choice. read more