Could not be worse. Our fish sandwiches were so overcooked we could not eat them. I spoke to an employee and they told me to come back for three new sandwiches. I came back inside for the sandwiches and the manager named Donna absolutely refused to give them to me telling me that I didn't have any proof. Ironically, I did not have a receipt because I was never given one. read more

This place doesn't deserve any stars. You really need to get your act together. This is the worst Wendy's in southwestern Pennsylvania. I just pulled out of the drive-through because the lady taking orders was so rude and obnoxious. I had heard the gentleman in front of me making his order and she was so rude to him. I'm surprised he stayed. I have never experienced anything so negative in a fast food drive-through before stay away from this place. read more

Ordered through Uber. They forgot my sandwich from a meal and forgot another order entirely. I confirmed with the driver they only received fries from my partial meal and a third order. Not to mention the rest of the order they actually did remember was just ice cold read more

Avoid this Wendy's at all costs. I ordered food through the app and went to pick it up. An hour later they still didn't have my food and the door was locket at 730pm and no one was picking up the phone. So I had to abandon my order and leave. I still haven't received a refund for the food I never got and it's been weeks. read more

its crazy when you automatically know before driving up to the speaker that no one will be answering whatsoever. this Wendy's is a complete nightmare. read more

Don't go here!! Only 2 poor guys working at 7:00 in the evening. Doing their best I guess but there must be someone responsible for managing this place. 1 order being taken and filled at a time so it took forever but by the time I waited 15 minutes I wasn't leaving till I got my turn. There were 6 cars behind me... I left a half hour ago and I would assume most of them are still there. I'll drive to Peter's Twp next time I want Wendy's ... sure it's further from home but it sure won't take as long as it did tonight. read more

Placed an online order for pick up inside because my vehicle is too large to go in the drive-through efficiently. All doors were locked, and I was forced to stand at the drive-through line. read more

Wendy's - Fast Food Near Me - Bethel Park, Pennsylvania

Used the drive thru to get a couple frosties. We wanted to try the new strawberry. No issues with the drive through. Got through quickly and without any hassles. The strawberry flavor was good while eating it but it quickly leaves an after taste. I have to say the chocolate is still the best . Nevertheless it was very refreshing on this hot day! read more

Wendy's - Small Strawberry Frosty - Fast Food Near Me - Bethel Park, Pennsylvania

Drive thru only. Huge signs on the windows advertising dining room open from 8am to 10pm every day but at 3:30 pm on a Saturday with 8 cars in the drive thru, the dining room is locked. This isn't the first time, either. read more

Completely understaffed. Dining room locked at 6pm on a Friday night. Gave up waiting on drive thru after 2 cars made it through in 25 minutes. read more

I don't know why we keep going back, but this is the last time. Line was long but that is understandable when only 3 people work there. Ordered a dave's double meal large, a chili, baked potato(they were out as usual) a salad,and the thin mint frosty. What we got was wrong, not once or twice but 3 times! My husband told them his sandwich was a double but got the single. The man working said he should have told that to the guy he paid. WHAT?? How are we to know he ringed it up wrong? They gave him another bag with sm fries and a single burger. We just left at that point. They do not comprehend anything there. Management must be absent and the workers are apparently incapable of anything. read more

Worst drive thru possible. Unless you have an hour to wait in the drive thru line, then you should go somewhere else. Usually takes at least 25 to even get to order. I understand staff shortages but still shouldn't take 30 minutes to Get 6 nuggets read more

This Wendy's has such rude customer service. Staff was yelling at the customers like toddlers to come up to the counter and check in with them when she had a full line of customers at the cashier waiting for their order to be taken. I walked out without my food and didn't even bother waiting for it from how rude the front cashier was and the other workers in the back just laughed about it. Very unprofessional and had her shirt tied up like a high schooler with her underwear showing. read more

Just bad, cold/old food place could use a cleaning, to much talking and not enough working, soda was out of order cause no one replaced the soda boxes took about an half an hour for someone to replace it. Fries were soggy old and cold probably one of the worse Wendy's in Pittsburgh! Wouldn't recommend to a dog let alone a person, drive thru takes entirely to long workers could use training management is never up front just a poorly ran business. read more

Well this is almost like Jerry Springer and Maury Povich Stuff... welllllll... what do you mean, Rick. What if I told you I arrived at 10:32 am on 1-14-22 a Friday and tried to order Lunch which starts at 10:30 am that their is no food ready and you will have to wait or come back in 5-7 minutes... that was what I was told exactly. No Hamburgers or Chicken Sandwhiches.... Talk about shocked and stunned and so I was like peace out... Yes this actually happened, talk about great customer service on a Friday yet! read more

The worst Wendy's I have ever been to. The last 3 times I have ordered there, the order has been short or wrong and their prices do not match the board. Today I ordered a grilled chicken sandwich and a Dave's double. I got some weird chicken and a bacon cheeseburger. The girl confirmed my order 3 times. It's like whatever is made, goes in the bag with old fries and no straws. I guess I'll just have to quit Wendy's all together and go to a drive through that understands english. FW! The Wendy's in West Mifflin is great! read more

Wendy's - the inside of a baked potato - Fast Food Near Me - Bethel Park, Pennsylvania

Service is awful. Made me feel as though I was 13 again on the playground. To clarify, the staff are very rude, if I wanted to be bullied by staff I would have gone to Karen's Diner, not Wendy's. The only difference is that Karen's Diner would have given me my food. read more

I do not write reviews on fast food chains. Today I had to write one. This Wendy's hasn't had the dining room open for months. Only the drive-thru is opened. Today we went through and waited 22 minutes in line. When I pulled up, the guy said that it will be a couple of minutes because their system has rebooted and they need to wait for it to boot up, and I said sure. 10 mins go by and I asked if they have an estimated time of arrival on this. He said no, probably another 20 minutes. That didn't feel acceptable. I left immediately. I felt that he was not telling the truth because he was listening to my conversation about being upset that we were waiting so long. I will not come back to this place. read more

Burger was burnt, dry. Did not receive all of the order (spicy nuggets missing). Ordered honey mustard with 3 of the items. Got one thing of honey mustard and multiple barbecue sauces.... Knew I hated this place but decided to use a gift card. Employees clearly didn't care either read more

wendy's, wendy's, wendy's! how i love your square burgers! how i wish you used them for everything! $5 meal test-the biggie bag. like the rest, it's a burger of sort, bacon cheeseburger or chicken sandwich with chicken nuggets & drink. i got the burger & tom the bacon cheeseburger. i couldn't wait for my, finally, done right burger. my burger. it wasn't square, it was round. & SO small it was 1/2 the size of the bun. ketchup, mustard, a ring of onion & a pickle. SO very disappointed! tom's burger. it was square. it was the size of the bun. it had a "leaf" of lettuce. when i say a leaf, i mean it was about 1" wide & 2" long. c'mon guys! maybe just do better with the burgers! read more

We were out running errands early this evening and tried to stop at this Wendy's location to grab a quick dinner. We arrived at 6:30 and walked up to the door and found it locked. Obviously they either don't want business or are horribly managed. Not a location we will be trying again. read more

Not one, not 2, but THREE times did I come here and they had an issue in which I couldn't place an order. Either their system was down or they put a sign on the door and closed early. I tried to give it another whirl the other day, and again I couldn't place my order. Frustrating read more

Horrible nasty people. Terrible food. Not the Wendy's I knew and liked. Will never go back again. Disrespectful manager/assistant Mgr. Food substandard​ read more

Would putt zero stars if i could ... places a mobil order for door dash 20 minutes before i got their and waited in their drive thru for another 40 minutes!!!! And then the food was cold so i had to turn around and get a reorder as a uber eats and door dash driver never go to this Wendy's their terrible and the manager on duty was jamie at the time and she was nit helpful at all. Id rather drive to the west Mifflin Wendy's than ever go to that restaurant again... worst experience ive ever had in fast food as a door dash driver read more

One piece of beacon on the beaconator Spicy nuggets weren't spicy, but I read reviews prior to going and had prepared for that. I was asked for what condiment I wanted, I answered, it was repeated. Got to the window asked for an extra sauce prior to paying. Ya know, just in case it was an added fee, idk if Wendy is as stingy and McDonald, I try to be thoughtful. Lovely lady at the window clearly says "add a ranch to that bag",and not 7 seconds after giving me the card back after the drinks I get the bag of food from a nice youngster. Serious props for speed, they were ON IT. But clearly speed was prioritized over SOP. read more

I got here every one and a while and never have any major issues. Weather you go through the drive through or into the store it is a quick process. Workers are neutral, not negative but also not positive and welcoming. As far as I can tell it's a pretty clean location with workers handling food wearing gloves. I always recommend the 4 for $4, but there are other good things on the menu like the baconater fries. If you decide to dine in just get cautious of the tables because most of the time they aren't super clean, but I'm hoping that's changed since COVID. I feel like you can't have super high expirations of Wendy's in general. It's your typical fast food, with multiple options. I would recommend this location if you're in the area. read more

I just went to this establishment and literally waited in the drive thru for 30 minutes. 20 of those minutes was from ordering till I received my food. I just got home and looked and I am missing 2 sandwiches that were for my kids. Rather than going back and dealing with the same slow service I will go elsewhere. This is probably the 3rd or 4th time that I ordered and did not receive multiple items. It is sad cause I generally prefer Wendy's over other fast food chains but I will not be going to this location any longer. The service is substandard. read more

Very trashy location. Went in to try and order, there were 2 other customers also waiting to get their order taken. The workers behind the counter were all younger girls, fighting with each other and yelling at each other. We all stood for a while waiting on someone to take our order, but they never did so we left. There didn't seem to be any actual adults working at the time. read more

This Wendy's is so bad they have terrible service terrible food never have salads or baked potatoes no frostys no chicken sometimes cash only read more

This Wendy's couldnt possibly be in worse shape, or run more terribly. Save yourself the time/energy and go elsewhere.

Horrible service, and quality of food.. never hot! once I waited forever in drive thru and all my burgers had only cheese when I clearly didn't ask for that. read more

Wendy's in bethel park is horrible it never has anything. Tried 2 get a strawberry frosty they said there cleaning the machine tried 2 get a strawberry salad don't have it. Never go 2 Wendy's n bethel park. Plus have 2 have cash no credit cards. Line is so long didn't move n 10 minutes left. read more

I've picked up deliveries from this restaurant on several occasions and must say that the staff is rude and unorganized. I went to pick up an order that another driver accidentally took. When the delivery company I worked for asked me to ask the manager to remake the order, the manager became upset. I heard the manager cursing in the background because she had to remake the order. She yelled at me and told me to wait at the counter while the order was being made, but I wasn't planning on leaving until I received the order. I could understand why customers have left bad reviews. I'll never pick up deliveries from this restaurant again. read more

I heard that service and employees were both poor and I found out for myself this is true. Stood at the counter for 2+ minutes before being acknowledged by any employee. When a young lady did come to take our order we were not greeted with a "hello" or "sorry for the delay" - instead we got a "here or to go". Ordered a salad and was told they had none of there salads or potatoes. Decided to go to Paneras down the road and had a tasty salad. BTW both the dining and kitchen area were a mess. Pass this Wendy's by as there are many other better options in the area. read more

I just went to this establishment and literally waited in the drive thru for 30 minutes. 20 of those minutes was from ordering till I received my food. I just got home and looked and I am missing 2 sandwiches that were for my kids. Rather than going back and dealing with the same slow service I will go elsewhere. This is probably the 3rd or 4th time that I ordered and did not receive multiple items. It is sad cause I generally prefer Wendy's over other fast food chains but I will not be going to this location any longer. The service is substandard. read more

I'm genuinely surprised this location is still open. Twice I went there at night, but still well within their posted business hours and they were already closed. Keep in mind, both times were nearly 2 hours before their posted closing time. If you don't have enough staff to stay open later at night, at least update your hours on google, maps, etc.!! read more

Worst food I've ever had at a Wendy's. The Asiago chicken ranch is my go to order and it was ever so disappointing. The chicken patty was so thin that I could barely tell the meat from the breading, and the meat was dry and stringy The drive through person was very efficient and didn't waste words on niceties such as "hello and welcome to Wendy's" or "thank you." On the plus side, there was no wait or delay in getting the food. read more

I know i shouldn't be expecting much from Wendy's but i have been to this location plenty of times asking for spicy nuggets and every single time they end up regular and not spicy. Okay, whatever...I can tolerate it but it's still annoying. The people in the drive thru are always so rude that I always question why I keep going there. Not to mention they can't distinguish sriracha sauce from ranch dressing? Please get yourself together bethel park Wendy's. read more

This place is awful and needs an overhaul. Staff is rude and verbally abusive to - it seems - all patrons. Really brings down the brand and needs to be addressed immediately. read more

I've been in the drive thru line for 20 minutes. This is ridiculous. And when you get to the window, the people working there don't want to hear it. They hand you the food with the window 90% closed, because I'm sure they get tons of complaints. I feel bad for them. They looked like they were hustling, but they must be severely under-staffed. Maybe they should steal some people from chic-fil-a? There are always 200 people working there. Regardless, I'm done with that Wendy's. Fast food it is NOT. read more