Compared to other fast-food places, this one gets 4 stars from me. What can I say--sometimes a girl just wants a cheap, fast burger, you know? Wendy's is my favorite as far as fast-food burgers go, and this location has a really nice guy who works at the drive-thru a lot (blue eyes, glasses)--he acts genuinely happy to be interacting with customers, which makes the whole fast-food, drive-thru experience pretty great, actually. I've been to some extremely nice and expensive places and not come away feeling as pleased with the service as I do when I go to this Wendy's drive-thru. It might sound silly, but I'm totally serious about this! read more

Here is a general rule for Wendy's: Go through drive through because its faster than walking in. At least thats the rule for the Pacific Northwest States of Washington and Oregon and I know from experience. I love Wendys but they have a cater to the drive-through and no matter how busy it is, there will only be one cashier at the front policy. This Wendy's is faster than most, and multi-lingual. Whoohoo. Go Wendys. Food is yummy as always there, Provide larger portions of fries than my last Wendys. Pretty standard. read more

Walked in, not from the area and Davin was behind the counter. It wasn't busy and no one was behind me so it took my a little bit to figure out what I wanted. He was not rushing me and said to let him know when I was ready. I figured out what I wanted and he took my order. When he asked what size I wanted I kinda paused, he volunteered to show me the difference in the sizes but I said don't worry about it and picked. Got my food and it was great. I noticed that after I ordered he came out and was cleaning the tables. Parking is tight here but my experience was good. read more

Wendy's - Inside - Fast Food Near Me - Burien, Washington

This place honestly served me the best meal of my entire vacation. I know that sounds sad and depressing, but you should have seen the other places. I tried the Dave's Double on the new bun. Good shit! read more

This review is for Matthew, he works the drive-thru taking orders. He is literally the BEST fast food worker in the history of fast food! Whenever I hear his voice on the speaker box I instantly get happy. He is always super sweet, I've never had a bad experience with him. He is simply the best. If any management/ owner reads this, i hope you are paying him well because he deserves it!! Thank you Matthew for being awesome.. read more

Apparently if you are homeless you can walk in with your own cup and help yourself to soda then just walk out.

PREFACE: This rating is from ONE notable experience. I GIVE A 5-STAR RATING FOR EVERY OTHER EXPERIENCE besides the following. Normally, this Wendy's is pretty great, but a few weeks ago in the drive thru, an employee's greeting through the monitor was literally "yeah. What do you want?!" in a really unfriendly, unprofessional tone. Then when we got to the window, the guy (pretty sure he's a night manager. Definitely not the one manager who's always really sincerely friendly and nice) was actually YELLING at his coworkers. Like, biting their poor heads off because they got part pf our order wrong (common mistake that absolutely did not deserve such abuse. Not that anything does, in my opinion), and these coworkers were either visibly afraid and about to cry, or they were rolling their eyes in anger and frustration. He clearly had been verbally abusing them all day - and I don't use the term "verbal abuse" lightly, because the last thing we heard him yell was "GOD DAMN, YALL MAKE ME CRAZY!!!" And mind you, all of this was directly in front of the drive-thru window and with what looked like a pretty cutomer-filled lobby. Working in customer service for 16 years myself, I understand how frustration can get the best of an employee, and as awful as this scene was, my intention is to not possibly get this guy fired because I do believe in second chances, but hopefully maybe just help him be aware that that behavior is never, ever acceptable. I also, am bringing this up weeks after the fact because I wasn't able to at the original time it happened and I just saw him again tonight for the first time since it happened (not friendly or sorry when we made him aware that he gave us a wrong item in our order, but tcompared to the basis of the actual review, I'm not too concerned about it. Especially since it happens in every business everywhere all the time, as well). Hope he's given the opportunity to actively right that major wrong. read more

Matthew in the drive through window is always so very cheerful and kind. We cross our fingers hoping that it is him at the window :-)

Matthew is the best customer service person. As you read most reviews his name is always mentioned. He loves his job and he truly cares. Wendy's management team don't let him go. Thank You Matthew. read more

Matthew was incredibly patient when taking our orders and approached us with a positive, friendly attitude about the day today and wished us a happy new year. We received our food incredibly fresh and hot, overall making our experience very nice. After this experience I will definitely be choosing Wendy's over any fast food if I can. Thank you Matthew! read more

The customer service was good but I ordered two sugar cookies and they taste like they were cooked on a dirty meat pan or like they were placed on top of something that had meat on it. Really grossed me out! read more

Wendy's has a new chicken strip meal. Do not be fooled. The supposed strips are hardly any bigger than their chicken nuggets. I just saw a commercial and the person in the commercial is holding a chicken strip that looks 4 inches atleast. The strips I got the other night at Wendy's were barely 2 inches. Isn't there supposed to be truth in advertising? I am very disappointed in Wendy's. read more

It's a Wendy's. No high expectations here. Just halfway decent, cheap fast food with possibly gratuitous amounts of bacon or bacon-like products. Also, no self-service job-stealing robot order takers, so...that's a positive! read more

If I were to Rate Mathew, the amazing DT guy...it would be 200% He is above and beyond what anyone would want as a service provider. Sadly after the initial contact at the DT the rest of the establishmnet lacks a customer focus. Their chatter amongst each other is un welcoming and makes customers feel belittled . And the follow through at the window after Mathew rings the order in is not completed as rung in and when asked for it you are given attitude. In addition there are comments/chatter between the workers that imply that the customer is a bother...body language is universal...especially to those of us in the service industry. The community LOVES Mathew...sadly he can not carry the store on his own. read more

For a Wendy's, it's not bad and the food is quite good. Need to work in making it more fresh. But other than that, they are always friendly and willing to do what is needed to make customer happy. read more

Baconator virgin since there are no wendys in SF. Nice friendly staff on sunday morning.

Probably the best Wendy's in the area. I've never had an issue with customer service, just ordered and grabbed my food. It's a relatively clean spot, it has more traffic so they do keep it more clean. read more

This one is absolutely awful at giving you the correct order. I've had to come back almost every time to get my order fixed. The most recent, I asked for extra ranch on my Asiago Chicken Club and received no ranch. Then when I ask about sauces the girl at the window was so bitchy, I almost asked for a manager. read more

I can't really recommend that you eat here because, really, you shouldn't be eating this unhealthy food. However, if you are going to eat fast food anyway, this particular restaurant really does it right. Mathew has been working there a long time, and he is very friendly and efficient. The order is always right, which you can't say about most fast food places. One thing I hate about ordering at some Wendy's restaurants is that, when you order a Frosty, half the time they don't give you a spoon., and you don't discover it until you are miles away. What the heck are you supposed to do with a Frosty if you don't have a spoon? At this restaurant, they always give you the spoon. The food is better quality and cheaper than the McDonalds right next door. I hate to admit that I know that, but I really wanted to give Mathew and the crew a good review because they deserve to be recognized. read more

We love coming to this Wendys because of the drive thru cashier Mathew. He is always so happy to see people and he is very friendly. It seems like he is always here which is wonderful. As far as fast food goes, their food tastes fresh. read more

My wife loves the salad at Wendys and recently introduced me to Matt the drive through guy whom she raves about. Thank you Matt for being so positive and giving my wife an awesome experience day in and day out! read more

BE CAREFUL!! The night shift likes to pull a scam where they don't give you a receipt and then ask you to wait a minute for your food. Once you park your screwed, they will pretend they never heard of you and pocket your cash. Makes you wonder what else is going on here... read more

I love coming here esp cause the guy that works the drive through is super cool! He makes me feel like we've known eachother for years! Hes awesome! read more

Gotta like this Wendy's specially when this cool cashier is in the drive thru. There is only a few if not just a couple of Wendy's around the area with this good kind of service. read more

I never! in a million yelp reviews thought I would write one for Wendy's. But GREAT service deserves the kudo's just as much. I accidentally went to the drive-thru at Wendy's when I thought I was at McDonald's (which is right beside it) on Saturday around lunchtime.I just wanted a drink and asked if they still had the $1 drink special (oblivious that I was at Wendy's and not McD's) he said he had one for $.99 cents. When I pull up to the window I received THE MOST welcoming greeting EVER, and to add that it was a fast food window drive-thru? who would have guessed? KUDOs for brightening my day and totally going above and beyond to do so. read more

Like others before me, I need to recognize the drive through guy at the Burien Wendy's. I know I shouldn't eat this food but I do and when I do this walk of shame, I always look forward to Matthew. A lot of people would approach working in the drive through at Wendy's like the way I approach weeding. But not this guy. He's always positive. I love his smile and the way he says, "what are we drinking today?" like my small coke order was a pina colada enjoyed on a caribbean resort. Whatever you pay this guy, it's not enough. Thanks Mathew for making me smile and demonstrating that it's not what you do for a living but how you do it that makes life worth living! read more

I tried Wendys chicken apple salad for the first time today. I took 2 home. I was not able to eat it! The chicken was spicy and peppery, I can not eat spices so I tried washing it off but that didn't work. So I tossed the chicken and put the pecans on the lettuce. Surprise!! The pecans are coated with hot spice. I expect restaurants to describe what is in their food and Wendys did not list spicy items in the chicken apple salad. I would like to take the salads back to them but I have to drive 10 miles to do that and I've wasted enough time already. Dominos is using "spring mix" now instead of romaine, which ruined their salad, so I'm "saladless" now. read more

We love this Wendy's! The employees are nice and the place is clean. Avoid the Wendy's on PAC hwy next to the Fred Meyer. Horrible!!!

This places food is terrible I do not recommend eating here I got a 10 piece chicken nuggets meal for my son the nuggets were hard and cold I tried one for my self and I nearly got sick I also noticed that one of the managers was yelling at an employee for not doing something right it was quite embarrassing for the employee I could tell after all don't support them here I would have been better off going to McDonald's read more

Alexa took my order. She was so polite and pleasant! Food was pretty quick this time around. Normally I have to wait forever for fries.

Great service! I've come to this Wendy's many times and I've seen Matthew working the drive through quite a few times. Each time he had been very friendly and superb in what he does. Received food order quickly and accurately. Food order was hot and as expected. They remembered the sauce and even a spoon for the frosty. Will be coming back! read more

5 stars for the cashier in the drive through. Hes enthusiastic about his job, is friendly, and always makes me happy i chose wendys instead of mcdonalds. read more

When they say "fast food" the lady behind the counter must have not got the memo! Only one person in front of me waiting for their food & I stood in line for over 5 minutes watching this slow turd do anything but take orders!! There were three people behind me & we were all frustrated by how long she made us wait! I'm not sure if they were short staffed, but I don't plan on going inside to order any time soon!! read more

This location gets one star for how fast the food was ready and the frosty which is fool proof. We paid then drove to the second window where she already was handing it over. Its all down hill from here. The Crispy chicken sand which was a JOKE! It had a small drop of mayo with two very small blades of lettuce and the whole thing was so small I practically missed it in the bag. My daughters kids meal fries were WAY to salty. As much as I wanted to toss it all, we already wasted our money on this garbage and were hungry and tired so we ate it. Now I feel like I'm going to be sick. Once upon a time Wendy's in Burien was fairly decent. Now it just needs to be burned down or get people working there who don't want to cost the business money by making garbage and calling it food. I will never go back to this location again and will advise anyone I know and care about to do the same. The food was salty and somewhat raw looking. Very disappointing. read more