I like Wendy's, but this franchise is a disgrace. They are disorganized and incompetent. The wait to order and the wait then for food is very long - expect to spend up to a half-hour. And, they rarely get the order right. Last week I ordered a baked potato and a taco salad to go. Got home and there was no baked potato and no chili for the taco salad. Tonight, after waiting in line for 15 minutes, I ordered a double stack with just meat and cheese, a baked potato, and 2 small chili's. After another 15 minutes, as I went to get my order and was told they were out of baked potatoes, even though I paid for it 15 minutes earlier. Then ,when I got home, there were onions and tomato on my burger. They do not do anything well! read more

NO MASKS!!!! BEWARE!!! Food preparation employees with masks around neck carrying food orders to front for pickup, Manager with mask below nose. Cancelled order. Manager was incredibly rude and insisted employees were wearing masks while she stood in front of me with her mask below her nose. Walked away from me. Had to politely and firmly insist on getting my money back. Never going here again. read more

Slow, slow service. Employee throwing buns at coworker, then running. THEN got home and found a long black hair in my burger. NEVER AGAIN!!! read more

Absolutely awful. Our order was both charged incorrectly and given to us missing multiple items. We had cold soggy fries, cold burgers, and missing nuggets. When we asked for our missing items we were rudely told that we would have to pay for items we already paid for. This place needs respectful employees with common sense. Not the first bad experience. Definitely not going back. read more

If I could give this place 0 stars, I would. They were seriously under staffed, and those who were working were absolutely lost. Waited 20 minutes for very mediocre fare by even a fast food measure. Just no. They were very apologetic and explained they were short staffed, but this apology came after our order. Just no. read more

They can't stop getting my simple orders wrong. I tend to like most of the food but it's hard to when they can't get it right!

I got the Artisan bacon sandwich it was nasty and the house style potatoes with cold and a little over cooked

Food was great, at the beginning while ordering im not sure if he was training but he was a little confusing and i asked for it to-go but it came on a tray so we had to eat there. No problem at all. i have patience unlike the rest of this world. read more

Wendy's done right, plus Markus at the window who provides a sincere "I enjoy my work" vibe as he makes sure you've got what you ordered

I'm not a huge Fast Food Fan, but I have to say this Wendy's is really good. The food is typical Wendy's food but here, the service is mountain people friendly. When I have breakfast here, they'll even make special dishes for me (nothing fancy, just scrambled eggs) but it shows they aim to please the customer. If yo like bacon, ya gotta have the Baconator or Son of Baconator because they are Burger-Baconliscious! I bring the family (especially the grandkids) here often and they really love it. read more

Waited 20 minutes in the drive through for a cold junior cheeseburger and an iced tea with no ice. Sad

Wendy's in Conifer is one of two fast food chains in the area however DON'T/DO NOT drive away without checking your order! We've lived her 3.5 years and know many people visit this Wendy's on their way up to the slopes or on their way to camp, hike, sight-see, etc but, never pull out of the parking lot without checking your order! I've made the mistake; now twice! First time: drive home to find there is no # 1 meal for my husband and now tonight my hubs drives home with his order + my southwest avocado salad only to learn there is no chicken and no avocado; it's a side salad. In both cases we were charged for what we ordered but didn't receive our order. My hubs did drive back 1st time to retrieve his meal and they did credit the purchase and receipt. 2nd order wasn't worth driving back because of weather and road conditions. Pay attention because the employees don't! read more

Wish I could rate inside service lower!!. I have been in this location multiple times in off peak hours. No one acknowledges that they have counter service. They might as well lock the doors. I have mentioned this to them before, just walked out today. Vehicles arriving 10 minutes after I began standing at the counter are served before anyone acts like there is an inside customer. No one even makes eye contact when they walk by. CLOSE DOWN INSIDE, there is no service there anyway! read more

Bad Food. Bad service. Dirty restaurant. Tables dirty, had to get paper towels and wipe it down. Service bad, Fries were warm and soggy. Asked for hot fries as they do not give them away.. Amanda grabbed them from my tray and threw them away. My wife asked for new, Amanda gave her new hot fries without saying a word, just pissed. My double stack burger was not so good. Meat luck warm, bottom bun was hard almost to the breaking point. Overall a bad experience. Dave Thomas would not be happy for sure. Stay away. read more

Me and a friend decided to grab a meal at this wendy's because we were fairly hungry. We stopped in and sat down, and as I was getting up to order, I was stopped by an older gentleman (who didn't work there) and told that we were not allowed to bring in outside food. Since this is fair, I said ok, and started to walk to the counter to order. He then stopped me again and proceeded to go on a rant about how people my age were extremely disrespectful and would always yell and scream in the restaurant. Ummm... ok? He kept going on and on about how we were not allowed to eat at the restaurant and we ruin the experience for everyone else. Then, a staff member came over, and told my friend he had to get up because of an incident that had happened with people that go to my school last week. We were then told that the man ranting to me helps them out on fridays and has done nothing wrong. Ok, fine. We then went to order our food and other staff members started to go off on us about how people at my school were too disrespectful "last time" so we couldn't eat in there any more. I love wendy's and used to eat here often, but will unfortunately not be returning to this place again. read more

The service is terrible. I stop off here now and again when I have to travel to Bailey from Highlands Ranch and every time it's a disappointment. I had stopped coming here and going to Sonic instead, but decided to try it out again; the service was still the same. I went through the drive through at 2:00 p.m on a Monday (after lunch). There were two cars ahead of me in the drive thru, yet, I sat there for 20 minutes. To top things off the manager who was working the window had the worst attitude. There was never an apology for the wait. It was clear by his attitude and body language he was not happy to be there. To make matters worse when I finally got my food (crispy chicken sandwich combo) the fries were cold and the chicken was burnt. I had already driven away and was on 285, turning around to go back isn't that easy. I refuse to give this location my business and will go to Sonic if I need something fast (Wendy's and Sonic are the only two options in Conifer with a drive thru). read more

Horrible service, food was disgusting, staff had bad attitudes and acted put out that I wanted ketchup packets bc their ketchup had run out in the lobby. If you're passing through for a quick bite to eat, do yourself a favor and pass this place. read more

What the hell happened to this place? Used to be run like a Swiss watch, now a comedy of errors. The new management doesn't seem to know what to do. Food is fine, employees seem willing, but there is no longer the cohesive management. read more

Worst service I have ever suffered through at a fast food restaurant. I stopped on a Saturday to get a chicken sandwich. There was one person in line in front of me. After I placed my order, he received his. Seven more people placed orders after me; all received their food before mine. At one point I was informed that there had been "a problem" with my order and they were starting over. After almost 20 minutes of waiting, I asked for my money back, adding that I didn't have time for this. The sales clerk replied, "Then leave." I repeated that I needed my money back; the clerk turned and walked away. The manager heard my complaining, came forward and refunded my money. No explanation for the lack of service, no apology. I won't be stopping there again. read more