Typical Wendy's. I know there is nothing the restaurant could do, but 2 things ruined my experience while I was there for lunch. 1. There were a bunch of teenage boys next to us. They were loud and not nice. 2. Parking: I don't think there should be any parking spots close to the drive thru lane. It was my first time at the restaurant and did not pay attention when I parked. I literally could not get out because of the drive thru cars blocking me. Not a great design. read more

Not shocked over the bad ratings this place has. Came in today to get an order for 5 others, including myself. It was a work order. When I got back, the order was all wrong. I guess I should have checked before I left. Some of the food was missing. Pretty upset about it. The tables were dirty and such when I came in too. Going to try and avoid this place from now on. read more

This is a pretty good location. They're usually fast, and efficient, good customer service, and rarely get the food order wrong. It's pretty clean inside also. I honestly don't have any complaints about this location and come here all the time, not just for convenience but because they're pretty reliable. They don't throw your food together and 9/10 the fries are hot. read more

Wendy's - a fast food restaurant counter - Burgers Near Me - Edison, New Jersey

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My experiences at this Wendy's dates back ten years. Over that time I've had very few hiccups they've been good enough to earn a solid 4 star rating. However, I am compelled to leave a 5 star rating today simply because I see a noticeable difference in the way night staff are managing the drive thru orders. I had a mixup last night: I mistakenly placed a mobile order for the Woodbridge location that I intended to pickup from Edison. When I arrived at the window there were three young men one of which was a manager. The first young man told me he couldn't find my order and told me I'd have to drive back around to place my order through the speaker. The manager confirmed that my order did not come through. I was visibly upset because I refused to drive back around to wait another 10-15 min due to the long line. The third young man (Nate) was super sweet and began apologizing to me (even though it was totally my fault). At that same time, I looked back to my Wendy's order on the app and noticed that I had placed it at the wrong Route 1 location. While Nate was continuing to diffuse the situation, I admitted my fault to him yet he continued to be accommodating and I left feeling better. Then tonight I return for another late night order, this time ensuring that I had selected the right location on my mobile order, and upon arrival I announced my name and that I was picking up a mobile order. Then I hear, "is this the same Rhonda from last night?" That was Nate. I smiled and answered yes. And then I drove around to the pickup window to be greeted by a bright smile and warm hearted person. I am overwhelmed with gratitude for that level of customer service. It's the little things that go a long way. Wendy's kudos to you for making the Edison staff shine even brighter. I don't know if it's your training or whatever, but you're definitely doing something right when it comes to the night staff ( or maybe you're just lucky to have such a good hire in Nate). read more

Wendy's - Late night eats - Burgers Near Me - Edison, New Jersey

When Wendy's puts ice in your cup they use their hands with no gloves.I witnessed this with my on eyes .I saw this when I was in the drive thru. I don't think you should order a drink with ice in it. read more

So I went in order some nuggets and a baked potato and a few other things no sauce for the nuggets after I clearly spoken English to this guy and the second thing is that baked potato I got was as hard as a rocket like it wasn't even cooked what's wrong with these people read more

Very quick service even with a high volume of customers. The food is consistent and isn't just thrown in the bag. I ordered a chicken blt which was average and fries were good and tasted like they were made recently. I also ordered a chocolate frosty which tasted good also. They have 2 freestyle machines and 2 kiosks. Wendy's version of signature sauce was discontinued but they should definitely bring it back. A woman came out quick to clean the tables as people started to. The renovated dining room offers less seating but has a more modern look. They have a few tables outside so you could see the lovely traffic on rt 1 while you eat. Overall value items are fair prices and haven't gone up over the years, and cost $4-6. All the meals for any of the other burgers and sandwhiches go up to $10. read more

Wendy's - Crispy Chicken BLT Pineapple Mango Lemonade Sunburst Melon Lemonade - Burgers Near Me - Edison, New Jersey

Have been going to this location for years and they never fail to get something wrong. this time charging me more for a sandwich and then got the sandwich wrong. Last time going to this location even though it's so close to me. read more

I have a family of 6, went to the drive thru to order the $1.00 breakfast biscuit. I ordered 10 and I was told there is a 4 limit purchase. They didn't want to hear it. This makes no sense whatsoever. Last time doing business with Wendy's read more

My massacred salad....."Southwest Salad". I haven't eaten inside this Wendy's for years. I guess it was my fault for not having the idea that the SouthWest dressing was too spicy for me. I asked for Ranch to "dilute" it and it made it worse....all I see is all the employees standing around in front of the register talking really loud. I supposed music would be a better alternative than me listening to what cars they all drive. Side note: yesterday I came through the drive through (yes Wendy's 2 days in a row) and I ordered the #2 MEDIUM. The gentlemen said that I needed the "LARGE" but I figured that it was going to be an extra 70 cents. Then he said that I NEEDED their new Limade, new fruit teas, and Lemonade after asking if they had Coke or Pepsi products. Then I asked him if it cost extra and he said yes. I don't like pitched sales especially if you're not gonna tell me it's extra. Cause the kid didn't tell me at all any of the extra charges. read more

Wendy's - Burgers Near Me - Edison, New Jersey

This is by far one of the slowest and laziest Wendy's ever! They had a huge line in the drive thru and inside. All the workers were sitting there instead of helping with the lines. The food was ok and was pretty much cold by the time I got to eat my food since they took forever to prepare it. I waited in the drive thru for 10 minutes, waited inside for another 10 minutes and then waited for my food for 15 minutes. All these people need to go back to training 101. I am very disappointed with my experience at this Wendy's location. They did not even apologize for the long wait or offer anything to any customers. read more

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Nice Wendy's. Open late, fries are always hot. Mo is very nice as well as the rest of the drive through staff. Reliable.

I live very close to that place. one day I walked to the drive through and the sales was very defensive. he was playing language game and I said I needed a meal he added a meal and a burger. I said I needed a certain meal and I mention the word "burger" and then he corrected me by saying it's a sandwich. I mean it's fine to correct me but please do not use disgraceful look to downgrade people. I encounterEd very uncomfortable situation twice at that location. i am Asian and the people who were nasty to me. they are not white. by the way, the person who double ordered the food for me. he literally told me to my face that hey step aside m. the next customer needs to order. you will get your food but I have to take another order.... Another time I encountered something by that location was to get called "chicken". the same thIng, get called chicken by a cashier it looks like they have too much hatred out of nowhere.I understand them, trying to prove to nonsense people and lost their cool. Just too much hatred and they want to get other "weak" ones feel for them. I saw few construction guys looks wired when they look at me in that place. But when I started to open my mouth to order they looked aside. probably I spoke better English than them haha. They are locals. They thought I probably working at a spa... which I am not. I work next to Princeton and I work as IT so I ... really want to ask whose who think what I "supposed" to do. Who the ** think you are? a defenrate Ed human who mess up with trash woman so that you Can waste your sperm...I always think if a person mess up with trash in their mind. They are trash too. Most of the time, I just walked away because I don't want to become them!! Sad! Sorry I always... talk very true and right to the point...can't take it? Then don't be a bully. read more

Awesome service , and excellent customer service. Food was amazballs

so after waiting in front of the speaker for a while I go to the window as a doordasher usually they say drive up to the second window and the guy tells me I can't cut the line and have to drive back around. luckily another employee interrupts and gets me the 2 orders needed. TRASH customer service!! shows how much dude hated his life sheesh! read more

I don't think Wendy has been watching the store lately. My wife was traveling North on Rt 1 on Wednesday evening when she decided to get a Combo from Wendy's in Edison. She orders a single with cheese combo. She didn't eat or check the order right away. After getting to her destination she unwrapped her single to find out they have packed a spicy chicken sandwich instead of her burger. "Where's the beef?" Well she has a beef and it isn't on a bun. She was too far away to return so she decides to call the 888 number on the receipt which boasts that you can "talk to a real person in Ohio." She hears the phone being lifted off the hook to allow the sounds of a busy call center to come through and then "click," she is disconnected before anyone greets her.` So Wendy the idiots at your Edison store can't get an order right and the idiots in Ohio can't answer a phone, or maybe they just don't care. Next time, it's Burger King or Chick fil a. You Lose. read more

The manager On duty Kalah, was very rude after messing up my order.. I was the only one on line, I ordered 1 sandwich a specific way..repeted my order a second time. The gentelman at th e window was very polite.. After I looked at the sandwich it was wrong and 11cold...I ordered with bo cheese and it had cheese. She then Gave me a dirty look.. I said I'll ,atake my money back and she was nasty again, I told her she shouldn't be a manager and has a bad attitude. I then noticed she didn't give me the correct change went back saw her manager Thomas he apologized for everything... read more

Literal plastic rings in my burger in place of onion. Not an exaggeration, LITERAL INEDIBLE PLASTIC! Absolutely disgusting and a total turn off. Employees do not wear gloves despite covid, do not speak a word at drive through. Do not eat here! read more

Keesean was such a pleasant employee and outstanding customer service. Super impressed

im disappointed in tonites meal! i cannot believe they would serve the doublestack bacon burger with dry meat. meat that shud be thrown away or used for the chili. and the bacon were bits and so dry. wendys moto is serve fresh. what is going on. its a big disappointment read more

Wendy's - served dried over cooked burgers! - Burgers Near Me - Edison, New Jersey

I asked the African American "manager" to please make sure the double cheeseburger and French fries were fresh and hot. They were NEITHER. I told the dude I wasn't satisfied the last 2 late night visits. He looked me in the eye and he said no problem. HE LIED. I am VERY ANGRY! This is my 3rd late night visit to this place and this was the SUCKIEST experience yet. You should FIRE this clown and have enhanced training for the late crew. I just telephoned the guy and HE INSISTED it was fresh. I told him he was a LIAR, and I hung up. I DESPISE LIARS! Especially ones who mess up your belly. PLEASE BOYCOTT THIS JOINT! Oh before I forget I asked for a receipt. ALWAYS ask for a receipt people. I filled it out and gave this joint a bad review and this putative manager a SEVERE POUNDING(which he DESERVED.) I got an authorization code for my next visit for token free food. When I go back I'm gonna give the GM a piece of my mind and encourage him to FIRE the so called night manager! If the on duty GM gives me a hard time I'll telephone the corporate headquarters! read more

The worst place in the entire franchise . Ordered 2 fish,1 with cheese only and 1 with cheese and ketchup, 2 vanilla and 2 chocolate Frosty's . At the window they gave me 1 fish with tarter sauce, a large fry and 1 Frosty . I asked if this was for someone else ? They said "No" this is what you ordered . I had to explain my order 3 times to get it right . Morons work here or morons own it . read more

The burger was over cooked and cold. The onion rings were cold and were more like dehydrated stringy onions limp and tasteless. The absolute worst fast food ever. The upper management should look into what is happening at this location. Wendy's use to be the best in fast food, the Route 1, Edison Wendy's has destroyed that. read more

Ordered through drive thru today and waited forever in drive thru line then when I ordered I gave my order multiple times and said no bacon, no bacon, then when I got the order it had bacon! I don't understand why the guys taking the orders don't type in the order in the screen so we as customers can check and make sure you heard us!!!! very annoying!!!! read more

Definitely one of the better Wendy's in the area. Rarely make mistakes and the food is usually hot. The people are a bit cranky during the night shift though. I choose here over a lot of other Wendy's though. read more

Ordered a single with cheese. Received a single plain Was here the other night, they were only accepting cash at the time. read more

Service in a timely fashion. I had the 4 for 4. Chicken BLT. Fries,nuggets and burger were hot and tasted fresh. A natural lemon aid goes best with this combo. Oh. Can't for get. The bathroom smells horrible. read more

Wendy's - Burgers Near Me - Edison, New Jersey

Usually come to this Wendy's out of convince, probably won't come back to this spot though. They never put the sauces in the bags, which is annoying but the deal breaker was finding a long black hair in my food. That was really gross and unacceptable. read more

it's Wendys. The food is what it is. However, I find this to be a cleaner establishment and the food tastes fresher than other Wendys in the area. They are the best Wendys around. read more

Yet again a nightmare at the driveway and aside from the girl at the window who was nice but new the other was rude. The forgot food again. When I said something the manager has an attitude like it's my fault they didn't put all the food in the bag. After waiting almost 10 minutes they then give us the wrong drinks. For real?? How is this fast food? What a joke! read more

This review is for my drive-thru coffee experiences at THIS Wendy's. I'm giving them 10-Stars...off the charts but well deserved! When I am on-the-go and in need of a quick cup of coffee minus the gourmet cafe lines & fuss, Wendy's was there to save me! Hahaha...LOL..I have always had really good service doing drive-thru even for ordering one cup of coffee. They make a FRESH cup for me and they grind the beans for the brew. Bonus! :) When I go to fast food places for coffee at a non-prime time hour, I usually ask if the pot has been sitting there for a while. Of course I don't demand that they make me a fresh pot of coffee but I just won't order if it's been sitting around for 40 min. Most fast food places make too many pots of coffee that think it's ok to serve it an hour later or they pour the rest of an old pot into a fresh pot of brewed coffee. OMG! I don't want to drink rocket fuel...LOL Well, this Wendy's has offered to make me a fresh cup of coffee almost every time and my response was "Yes, please and thank you"! LOL :) Hahaha! Believe me, for a fast food place, their freshly grounded brewed coffee is tons better than the "Big M" place who has given me anything from stale, lukewarm, salty-tasting to thick/thin- consistencies. The staff has even brought the coffee to me at curbside while I wait for the brew. A big shout out to Cyrus who has always been super courteous, fast, and efficient! Thanks you! :D Amazing and refreshing service for a fast food place. Woohoo!! 10-Stars for that too!! On a side note, the inside appears clean and tidy. Bathroom is decent. Overall, food looks fresh and handled with care. :) read more

Wouldn't even give them a star, but had to in order to write this review. As usual what I ordered wasn't what I got in my bag. Got all the way home only to have to turn around. The staff was rude, heard the girl say to the others that she packed the bag, and I was only there to get free food. I advised that I don't need free "junk" food and I surely didn't want to go back out in the rain and come back to get "free" food, just want what I already PAID for. After shutting the window in my face, I advised not to be rude, and was told they would call the cops on me. Told them to call the cops, so I can tell them that I'm dealing with a bunch of illiterate juvenile deliquints who are too lazy they can't even pack a bag. This location has never gotten my food right, no clue why I keep going back, but after yesterdays experience I'll never drop a dime into this shithole again read more

Wow this Alli chick that works is just straight up nasty. Just miserable. Handing back the money and she acted like it was the end of the world. She could have been disagnosed with an illness but even then, in RETAIL or the food industries you have to have a good attitude because it reflects on the business and your tips. Get it together lady read more

Latipha is a very freindly person and gave me my food out on time every time i come to the fine establishment i think she deserves a raise