Burgers had no taste. Buns were soggy. The only thing that tasted good was the chocolate Frosty. Glad to see they are using the square patties again! Service was fast but friendly staff was more of a rushed angry staff. read more

Let me tell you something the worst thing is to get crappy food but for the MANAGER to tell me my food is not old its cooked in bad oil is appalling her name was "Linda" which i don't believe for a second didn't care didn't offer an apology she just offed excuses they didn't give the right sauce my burger was over cooked which is crazy to me cause that meat is for the chili and to top it off they forgot my straws Emma i will be calling in the morning expecting a full refund and all new food cause at 37 dollars i should have way better food Im so sick of fast food restaurants i cant take another dam disappointment I quit all restaurants i can get food thur a drive thru !!!! read more

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First of all a "do you need any help" would be nice. Their ice machine wasn't working so we went at the counter for some ice. After 10 minutes with no help, the coworkers ignored us completely while passing by us. They obviously saw us but the audacity to act like they didn't. Including there was dasher waiting. How are you not going to ask do you need help or are you waiting for an order to multiple people at the counter. The coworker was acting "busy" while it was so obvious he was not. It should not be hard to give a decent customer service. Work on that. read more

Stop at this Wendy's this morning at 6:50 and they were closed. Someone inside mopping but doors locked. Sign outside said they were open at 6:00 ????? Obviously we went somewhere else apparently no 0 stars as an option here. read more

Young lady at the front counter was rude like she didn't want to take our orders and when we mentioned we wanted a sandwich fresh twice she proceeded to ignore us. Our sandwich was remade but community service was terrible 0 stars . read more

This is a very good Wendy's and the 4 4 4 is the best my family love this place the best

no stars. my food tasted like it had feces in it. I didnt notice until i ate something odd in my food. and my breath smelled like shit right after. I prefer to look for a lawsuit, but i have no proof. I just wanted food and now i want to boycott this wendy's and the district manager so this store is shut down. read more

Tried the new nacho cheeseburger and it tuned out to be fairly good. It was Decorated with nacho cheese, a cheddar jalapeño bun and several crunchy items for that nacho like feel. Always appreciate a new burger idea. read more

Wendy's - New in September 2023 - Burgers Near Me - Laveen, Arizona

Bro you can order 6 nuggets and they tell you to pull forward like relax on that timer please and they never give you the sauces ... terrible read more

I've been here several times and just ordered straight off the menu and had no problem. This time I ordered ahead on the mobile app and customized my burger. I removed the lettuce, tomato, onion, and pickles (I left my dentures at home and those items are difficult to chew). I also added mustard. When I opened my burger not a single customization was followed. What's the point? Please pay attention to what you're doing. read more

Delfino and the employees this afternoon was delightful, the food was hot and fresh and their lobby music was on a roll! I never seen a person move their customers out the line so quickly, while it was busy he made sure he gave out his customer service A1. This wendys is doing a good job all year!! I would recommend my friends and family. Best out of all Wendys in Phoenix! read more

Food is so fresh, customer service is amazing and their night manager Cedric , along with his staff member Sabastian went above and beyond to provide the best quality! read more

If I could give zero starts I would. After my experience tonight I can say I won't be going back. Whatever their cashiers names is with the beard is super rude and unfriendly every time we go in it's almost like he is trying to avoid interacting with anyone. The food is almost always cold and customer service non existent. read more

When are you going to get a manager that knows how to run a restaurant? I have had a bad experience almost every single time I go here. It's either 30 min waits in line or the wrong food given to us. Yet again just today they gave us someone else's order. Glad we checked before we left. Get your crap together. I've ran restaurants for years so I know it's not that hard to train and align your employee schedules to accommodate trends. Especially for the inflated costs of fast food now. read more

all wrong orders i said js cheese and meat they remove the cheese and added sauce and veggies not that i said it wrong cause i repeated it twice didnt happen just today too read more

Don't go to this Wendy's unless you want food poisoning! Yes my husband and I ordered a couple of burgers from this location and about 3 hours later, we were both violently vomiting and well the other end was explosive. this went on for hours! Beware we reported them to the county health board. read more

If I could give minus stars I would. Absolutely disgusting. Went through drive-up window, ordered the Grilled Chicken Sandwich combo. Drove back to work, sat down to eat, unwrapped my sandwich, pulled the top bun off and got sick to my stomach. Appeared they pulled last weeks lettuce out of the dumpster and threw it on my sandwich...literally! Tried calling the store, and got no answer. I have made a complain with their customer care service and requested a 'refund' versus a 'replacement'. I won't be going back. Yuckala! read more

Wendy's - BAD CHICKEN SANDWICH FROM WENDY'S - LAVEEN, AZ - Burgers Near Me - Laveen, Arizona

Food was ice cold down to the potatoes and French toast stick. I ordered several sandwiches and all of them cold.

i think it was just a bad night bit those nuggets super sucked. How on earth the nuggets and fries both were cold and stale I honestly was not impressed. I know it was like 11 o'clock but the food should've been a little bit more fresh. read more

Man the manager MARIA who works nights is horrible I mean horrible..left 3 people standing in line for 20 mins!! Didn't say a word to us! They are busy and she seems irritated...take that manager shirt off you're making Wendy's look bad! read more

Average food served quickly by friendly staff. I would go again. I enjoy their burgers. I tried a sugar cookie and it was not very tasty, guessing it was stale, not fresh. read more

This is thee BEST fast food joint in the area!! Fast , Fresh and friendly service. It's my # 1 go to food place ALWAYS. Omar is the bomb diggity he's has amazing customer service. I highly recommend eating here. read more

This location is fast, clean friendly and will make sure that your order is correct! Thank you Nathan for being the kind of employee who does all of the things that makes Wendy's great. read more

Wendy's - They make it right! Thank you Nathan - Burgers Near Me - Laveen, Arizona

If you got a hankering for a Dave's single or a Baconator, this Wendy's will do nicely. We had a decent experience at this location. The service was good. The wait time was short. The place was very clean (almost on par with a hospital!) The employees were nice and overall our food was good. My only gripe the last time I was here was that there was something wrong with the soda machine. It didn't dispense any ice. Even without the ice, the drinks tasted watered down. The good thing was that we ended up asking the people at the counter for drinks and they were happy to serve us drinks using the soda machine for the drive-thru. read more

I was soooo beyond displeased with the order I received back and the service at this location. I went through the drive thru around 6pm ish on 4/22/22 and order 10 piece chicken nuggets with fries. One of the nuggets had an object sticking out of the side looked like a feather almost (pic attached) it was very disgusting and unsanitary beyond words!! Thank goodness my daughter didn't take the bite off this nugget without noticing it who knows what this is!!!!!! Wendy's needs to step up their game and check their food as they are cooking it/heating it up or whatever happens in the kitchen. This definitely has me NEVER wanting to go back to Wendy's again or any fast food place at that read more

Wendy's - a doughnut on a blue jacket - Burgers Near Me - Laveen, Arizona

they were pretty quick at taking order. however they took like 30 minutes just to give us our food. the food was not even fresh. i don't understand why it takes so long but the fries are soggy. read more

I still like wendys, but this visit was a smidge annoying, only put one measly small pickle and thin ring of onion on the burger tis whateva lol we'll see how next meal goes read more

Their salad ingredients the store adds are getting smaller and smaller---4 sliced jalapeños on a jalapeños salad. The Spivey chicken patties are now as thin as their hamburger patties and nuggets. And wow don't ask for sauce for nuggets. 1 sauce for 10 nuggets--this is the 3x they have done this. And 10 nuggets means TEN nuggets---not NINE!!! read more

I have an issue every other time I come to this location. They either are out of something or the food is not put together well. Tonight I went through the drive through 30 minutes before close. The store was closed.. yeah I was a little upset but whatever. Then I see a young man & a young woman peaking out the drive through window in uniform & as I pull around to leave.. why did they hurry up & duck under the window thinking I wouldn't see them when they were watching me pull around!? read more

Food tasted like it had been sitting for a long time. When I ordered the fries I was sure to ask for hot fries. When the guy gave me my food I ate one to make sure and they were warm. I told him that I expected hot, fresh made fries. He proceeded to say that they were just done, he lied because they were warm and at that point I had to go. Usually hamburgers are good. Someone has to check the quality or else they will be losing customers. read more

They made me pull forward because my food wasnt ready, so i pull forward then they ask me to park. Finally after my food was ready they handed me the wrong food but i didnt realize the food was wrong until i was far gone as i was running late due to them taking forever with the food. Even the popeyes next door is better read more

The evening crew at this place are the most unprofessional people I've ever had the displeasure of interacting with. I chose to go inside because the drive thru was wrapped around the building 13 cars deep. Now I know why the dining room was so empty. No one wants to deal with the jackasses inside working here. I won't make that mistake again unless I'm in the mood to witness the lowest of the low in terms of customer service and professionalism. There were only six people inside total for the dining room. Three were in line and told me they hadn't even been greeted or spoken to when I got in line. The "manager", Julian, who looked to be about 17 years old with his cell phone glued to his head finally came from wherever he had been hiding to enter a code on the screen so another employee could ring people up. We sat at a table to wait for our to-go order. THE ENTIRE TIME the kid was on his cell phone having a personal conversation while he went around half cleaning tables, while milling around in the back area with several other employees who were acting very suspicious. It was so weird. This is the second time I've gone inside the building at night. Once was about a year ago and I said I wouldn't go back after that experience because it was so infuriating. I thought surely the same idiots aren't going to be working there, but they were. I was very surprised. My brother and I had a good laugh watching the s-show, got our food and left. Thankfully the order was correct, which was a surprise. Good job there, but these kids need some training and real supervision. They make Wendy's look so bad. I hope they receive the training required to represent themselves as professional instead of a bunch of clowns playing giggle fuck with their buddies instead of taking care of customers. Oh, and the fries were cold. Not fresh at all which is their guarantee. read more

If I owned this location I'd be very disappointed in how it's ran and you can tell management does not care. They need to clean house here!!!! Big Time!!! They are always out of product, the soda machine inside while you dine in is out always of certain flavors and none of the sodas taste right. Plus there debt card machine has been broken for at least 3 month. This place is a COMPLETE joke!!! read more

I hate going to fast food round here everything is usually nasty but I was surprised so much by how good it was I had to hop on Yelp. #10 was good, nothing looked old and I use to work @ Wendy's lemme tell you I was impressed. read more

Had a good experience, I normally just get the fries and frosty. But sadly the hours on Yelp is not accurate. They don't open up until 10AM read more

Wendy's - Burgers Near Me - Laveen, Arizona

Stopped here for first time as we were sooooo hungry after golfing and didn't have much time. Used drive-through, and found it super fast!! Had three cars ahead, so they were speedy!! Fries were really hot, could be a little crisper, but no complaints. Got home and found order to be correct, still hot, and really pretty good! Overall not a fan of fast food, but will keep this as an option over others in the area. read more

If you want cold hamburgers with questionable looking lettuce and pickles this is the place for you. You may even get a bonus side of soggy fries. All that after waiting nearly 20 minutes to order (and you can't leave because of the cars behind you). If you must have Wendy's drive the extra few minutes to 24th St. and Baseline. read more

Nasty attitude, frostys taste like spoiled milk and burgers are soggy. It'll give you bad stomachaches and feeling gross. Food and employee inspection required read more

Today during my lunch I decided to get my favorite honey butter chicken biscuit as pull up to the window to pay I realize I forgot my debit card. But without hesitation Omar handed me the meal I ordered anyways. There wouldn't of been enough time during my lunch break for me to go back and forth. Thank you for the generosity I appreciate it and also enjoyed my food! read more

Wendy's - Burgers Near Me - Laveen, Arizona

I would give it a 0 if I could. Please please do yourselves a favor and never go to this location. The food is always half cooked. When you ask to take an ingredient off they take it out with their hands. And don't think about going in after 7 the places smells and I didn't see no gloves in sight. At this point they hire almost anyone. Please don't harm yourselves!!! read more