Ahhh, good old Wendy's. Fresh burgers, icy cold drinks, hot fries, and frosties! We just came in for a quick drink and a snack on the way home from running errands out west. Service was fast and friendly, plus they got my order right. Win-win read more

Wendy's - Burgers Near Me - Loxahatchee, Florida

Place is awful. Closed during open hours. Takes forever for food. No one cares. Just a typical fast food dump

One of the last fast food stops before the civilization ends as Southern Boulevard continues across the peninsula, I stopped here for a late lunch and ate it in the car. Service through the drive through was quick enough. The lady at the speaker was easily understood when I told her that I had a mobile order and gave my name. At the first window, my receipt was handed over. And at the second window, a sealed bag with my meal was handed to me. A short distance away, I unwrapped it. The burger was assembled properly with the right amount of ketchup, mustard, onion and pickles. The chicken nuggets were spicy but only warm. They did put the sauce and sufficient napkins in the bag. Overall, good. Could have been better with hotter/crisper nuggets. [Review 14809 overall, 311 of 2021, number 1299 in Florida.] read more

Wendy's - Wendy's in Loxahatchee FL - Burgers Near Me - Loxahatchee, Florida

30 minutes in drive thru and they still screwed up and forgot items. Judging from the other reviews it's clear the franchisee does not care at all. They have a lock on the area at the edge of town, so they don't care. And corporate is getting their fees so they don't care. read more

They don't even deserve a star. I've shown up two separate times in the drive thru and they would be unresponsive. Although the second time they said that they're "dine in only" through the intercom. So I left, didn't have the time to argue or beg to use a drive thru. Well a few minutes after that, I went to Publix and got food instead. Then decided to call them and ask if they have their drive through open. It was the same woman saying "Yes we're open dine in and drive thru." Figure out to hire people who actually want to work and care for your customers. Would never recommend this place to anyone. This place reminds me of a worn down restaurant that doesn't want to make money lol read more

Slow service, employees ARE NOT polite to Customers, lunch is not served until 11am. Other Wendy's within driving distance are worth the drive. It was a great place when they first opened, but they went downhill FAST!!! Whoever owns this Wendy's is losing business BIG TIME. read more

If I could give them a 0 STAR I most definitely would! Horrible customer service with a middle aged woman but the manager was respectful. Sucks to have a shitty team so early in the morning. Loxahatchee is known for good customer service so this Wendy's needs guidance. read more

When this location first opened, it was the best. The staff were friendly, everything was clean and fresh. I stopped in today for a snack, and was very disappointed. I ordered a Kid's Meal with hamburger, fries and soda, and a salad. When I paid, the cashier handed my the soda, and then picked up the next car's order and looked at me like it was time for me to move on. I told her I was waiting for the rest of my order, and waited a few minutes for the rest. While I was waiting I saw her toss the receipt away without asking if I wanted it. I did want a receipt, and she had to reprint it. The fries were burnt and dry and the burger was mostly bread and ketchup. There was nothing else on the burger, no pickle, onion, or anything other than ketchup. Luckily I didn't buy it for a kid because that's not anything I would give to a child. The biggest surprise came when I got home and opened the bag with the salad. The salad had a lot of old brown (spoiled) lettuce. I had to return it. What a disappointment! UPDATE: The restaurant replaced the salad immediately with a fresh one. That at least was handled well. read more

A few time I've come in there have been No smiles or friendly attitudes, one employee even muttered curses under their breath about a customer that was slightly impatient. Called him an "A**hole". Understandable on the impatient part because it took 7-10 minutes for someone to even greet us at the front register. It's not "How may I help you?" here, it's "What you want?" I get working at a fast food place sucks, I used to do it. But at least be friendly to the guests spending money there, you never know what someone is going through. Only reason I give two stars is because the food is still made decent here and it's a relatively clean place. Nobody ever wants to see or hear it but employees should at least fake a smile. You shouldn't get paid to be bitter to employees just cause you hate your job. read more

New building looks great. Ordered a chicken wrap, spicy chicken sandwich meal with a large fry and sweet tea and chocolate chip cookie. Cookie was good, would have been better served warm. Fries weren't hot. Chicken wrap was good enough, nothing special. Pretty much your average drive thru food read more

Wendy's - Chocolate chip cookie - Burgers Near Me - Loxahatchee, Florida

Ok i have gone here before and was disappointed but dealt with it. But this is the third awful experience and it's time for a review. SOMETHING NEEDS TO BE DONE. Owner needs to step in. The staff is very unprofessional, completely lack customer service skills and are extremely rude. Living down the street, it was exciting to have a new place to grab food fast. It's a beautiful new building and clean (for now). My family and I ordered from the drive through. The woman was nice-ish (could have been more welcoming). She was slightly confused by our order so when I got to the window I apologized for the complicated ordered and just wanted to make sure she heard me correctly through the speaker. However she turned away and a man looked my way, I said again "I'm sorry but I just want to make sure.." before i could finish, he looks at me and says all bright eyed with a little attitude "I'm listening?" The woman who had turned away is now facing me with her lips puckered to her nose with the same what do you want face on. Everyone in the car looked at one another in shock. We really could tell how much we inconvenienced them. Imagine they had to actually take an order and politely provide it to their guests. I didn't dare ask for napkins or any sauce for dipping. After all that my father spit out and threw away his burger because he said it wasn't even cooked. This place already has a bad reputation and it hasn't been open very long. They should re-evaluate who they hire or provide better supervision. They need employees with a good positive attitude. read more

Well, just like any other fast food restaurants they really have good food and I'm especially very happy that now they have breakfast. My daughter loves their chicken nuggets and I love their bacon eaters. So yeah, I think I would prefer Wendy's then to McDonald's or Burger King.... read more

In line for 32 minutes. Staff doesn't care at all! Unreal like not real life lol. Messed up order didn't care NOBODY CARES GARBAGE ! 0 stars read more

Guy at the window kept sighing during our order like we were bothering him as if he wasn't the one on duty. When we got to the window, the lady was super nice, but was very unoffensive. After five minutes of waiting at the window, she told us to pull up to the line which we had no problem doing until we were there for 20 minutes waiting for our food. read more

This place is crazy man. I know it's fast food and I get that. My expectations are not that high. I went here to grab a quick bite and no one was coming on the speaker , so I pulled around and asked if they were closed. There were 10 workers inside just standing there and they said "we're doing shift change". So I went whole ass grocery shopping at the Publix for like an hour. I'm leaving now and there are currently 13 cars in line at this Wendy's waiting to order in the drive thru. I hope corporate sees this. read more

Wanna order lemonade and get something sorta like an Arnold Palmer but instead of half tea, it's half BLEACH, well this is the place. This store always closes wayyy before they're supposed to there's people in there but they tell you it's closed with 5 cars in line. Go to the one in Royal palm by Walgreens instead. Skip this location. read more

I would have to say that it was one of the worst experiences that I have had in a drive thru in a long time. We were in line for about thirty minutes. There was not that many cars in front of us. The staff was rude. What else can I say? I do not recommend going to this one. read more

Worst Wendy's I've ever been to. Workers are extremely rude and unprofessional. When I was ordering and politely asked for something to be changed the worker sighed out loud and said "oh my god" as if I were causing a huge inconvenience. My small frosty was only half way filled. If I could give them anything less than 1 star I would. read more

Wendy's - Frosty - Burgers Near Me - Loxahatchee, Florida

Rude, fries are always cold and the staff isn't friendly at all. I don't know why but it's never a fail to dissatisfaction at this location. I'll continue to drive by the one at palms west. This is so nasty I'm not eating this. Cold half filled fries lmao. read more

Wendy's - Half filled cold fries - Burgers Near Me - Loxahatchee, Florida

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Beyond RUDE. I was trying to stop by the drive thru on my way home after a long day and the employee informed me that there were no frosties at Wendy's and they were closing in 30 min. I asked what other options there were if frosty's were not available and he just kept telling me that they were closing in 30 minutes and to try another location. Do NOT even waste your time on this location. Go ANYWHERE else. read more

It won't allow me to give it any lower stars so I guess one will do worst customer service ever managers playing around over the intercom giving nasty attitude to customer worst place ever read more

Wish I could leave a zero star honestly. Stopped in cause it was on my way to my next work stop. Ate inside to grab a few min of ac. Boy was that a mistake! Not only was it very warm inside, the staff are yelling back and forth at each other. The fryer timers were going off one after another and instead of pressing the button 4 staff members just stood there taking/yelling at each other. Most stressful lunch break I've ever had. Oh almost forgot my bread was stale and the soda machine was out of majority of the choices. read more

There is so much that happened. Just don't go. They are opened but didn't want to let anyone take any orders and did not want to make ANY food with the employees they had there. The manager came over and said that they are trying to get people to come in and work to make food but no one wanted to come in. Use the cooks you have now! There are multiple employees, yes understaffed but it's better to make someone food rather than sit on your ass and do your JOB!! read more

Every single time I have to stop at this wendys I know without exaggeration that I will be in line for over 30 minutes. It's always the night shift where the cars pile for very long times and it's just crazy how it's almost done on purpose. There are times where closing time is apparently a suggestion since they close early on many occasions. So disappointing since it's a new location read more

I would give them 0 stars but that's not an option. This place is awful! I ordered a burger meal, a fish sandwich meal x4 and they gave me 5 burgers and a water. I ordered 2 sprites and a coke and I get a water... I don't think that's how people should be getting served. I hope nobody else has to go through what I went through here. I really hope corporate sees this review and stops by The Wendy's to see just how terrible there service is. The fish sandwich's I got were literally soggy like they put it in the micro wave for a couple seconds. I went back to the drivethru and they closed the window and didn't let me return it. read more

They always get my mobile order wrong and forgets items. People inside argue more about who's off and working so loud it's all you can here through the windows. They all seem very nice l, but very inattentive. read more

Always half fill the fries and the staff are so slow in responding. I don't like feeling like I'm inconveniencing people when I'm trying to get food and I hate paying full price for half the food, check your fries before you leave. read more

Wendy's - Why are my fries barely filled?? This wendys does this all the time. - Burgers Near Me - Loxahatchee, Florida

Wow, this Wendy's sells the most disgusting burgers. I recently moved to the area and this is the closest fast food located near my new home west of this Wendy's. After a long day of moving from Miami we wanted a quick and simple dinner. Unfortunately we don't have many options for takeout so I came here. NEVER AGAIN! The burgers tasted so bad my daughter and I couldn't eat them. We rarely eat fast food but next time we can't cook I'll drive further to the McDonald's which will be cold by the time I get home but I rather eat that than eat from this Wendy's. I don't see this location lasting long. Even the employee was rude, I moved here from Miami....I know rude. Most people in this area are very kind so I was surprised about that too. Do yourself a favor and go to the pizza place or publix deli if you want food from this shopping center. Skip this Wendy's. read more

I found a cockroach in my sandwiche when I opened it up this morning... it was already dead but still disgusting and the staff even refused to give me a new one and cursed me out! This place has been terrible almost every single time I've ever gone. read more

This is probably the worst experience I have ever had at a Wendy's. I went there today and when I walked in there I ordered my food and looked around and noticed no one had food and the gentleman behind me said he had bee eating over 30minutes for his food. I was in a rush so I politely asked for a refund as I had to run to my sons soccer game and was just tying to grab something quick. The boy behind the counter went into the back and came back five minutes later saying that there was no one there that new how to refund my credit card. I left without food or my money. In the five minutes i stood there I observed the worst display of poor food handling and laziness I had ever seen. Disgusting. read more

This place is literally the worst. There's always people yelling. Inside and outside the building. I've tried to come here twice and the first time employees were fighting inside and they got my order wrong. Another time I was at tractor supply and heard the Wendys employees yelling outside. Today I was there and they were literally physically fighting each other outside. STAY AWAY from this place. read more

I tried repeatedly to overlook the issues because this is the location closest to my home, but since I have only had an issue free experience twice in the last year I am done with this location. From the fact they can't get the order right, to the broken kiosk (which if it worked would allow me to correct the mistakes but its a blank screen where the order should show up) to the argumentative attitude from the server(s) when trying to order a meal. At this location its a problem EVERY. SINGLE. TIME. Even trying to get the order corrected today resulted in an argument. I paid for it. What you gave me was wrong. Why do I now have to argue with you about whether or not I can order this from the specials menu? Just fix it already. My recommendation is to avoid this location at 15753 Southern Blvd. at all costs. Instead we had to drive to another store at 12001 Southern Blvd. to buy what we already paid for, but here we ordered without an argument and received the food made as requested. I have had excellent service at the 12001 Southern Blvd. location for many, many years. read more

Placed order on app, arrived at 7:10. Nobody answered at drive through so I pulled to window. When employee arrived, I told her I had a mobile order. She said that they were not ready (this was 40 minutes after their opening time). She Suggested that I go to another Wendy's. I explained that I had already paid for my order at this location and requested a refund. She said she didn't know how that worked and that no manager was present. Worst customer service I have ever received. read more

all their signs say they're open til midnight but i show up in the drive through at 10pm and no one was responding so i pull around to the window and there are four workers just standing around , we tried waving to get their attention and two of them looked straight at us and turned around as if they didn't see us. after 10 minutes of trying to get someone to talk to us an older woman comes up to the window, without opening it, motioning that theyre closed. THEN WHY ALL YOUR DAMN SIGNS SAY YOURE OPEN TIL MIDNIGHT. if youre closed shouldn't you be closing or cleaning ir anything BESIDES standing around and eating??? read more

I'm a care free person but it's like every time I eat at this Wendy's God shows me signs that I shouldn't. I left the store thinking my order was correct but it had cheese on it which I'm allergic to. When I came back to the store to get the one sandwich replaced it took about 20 minutes and they had to make it twice because they gave the first one to somebody else on accident. There's like 1 person there that cares read more

04/03/2021, I again tried the store. There was 1 person in line in front of me. When I ordered the clerk put something up on the screen I questioned he said " you didnt tell me that" (w/ attitude) and still did not fix the situation. As usual, for this store, the order was messed up. While waiting for my wrong order I overheard another customer calling the store because they screwed up that order also (forgot 2 things of chili). I spoke with the manager, because I was I was overcharged he didnt seem to know what to do. This store IS THE ABSOLUTE WORSE. There moto is "THE CUSTOMER IS NEVER RIGHT. Bad employees and extreme bad management read more

The employees are the rudest people as a matter of fact they "SUCK". The wait is very long. They were smoking weed out front. Wouldn't recommend to anyone. read more

Terrible Terrible service waited 30 minutes in line was told not taking any more orders due to being understaffed no one let us know waited 30 minutes wasted our time teach them a lesson and do not go eat there or order I hate youWorcester vez Ever read more

Ordered a hamburger kid's meal with peach lemonade. Got home and found a cheeseburger and regular lemonade. Went back and they still managed to mess up the order. Second time in one week that this location has ruined a simple order. read more