First time going to this Wendy's so I was surprised that the drive thru was automated, honestly that wasn't horrible but what was horrible was the girl at the window that didn't speak one word to me. I guess automated ordering means the employees become mutes. The hamburger was even worse than the experience. The meat had to have been cooked three hours ago, it tasted like dehydrated beef and the bun had that stale taste like it sat in an open package all day. Disgusting is too kind of a word for that crap I paid $14 for. Do yourself a favor and go to Chick-fil-A next door. They are kind and the food is fresh. read more

The food was terrible I live across the street from a Wendy's and I stopped going there to eat . So I decided to try the Wendy's this one on dale mabry until recently the and service was above average now not so much we waited in the restaurant for someone to come from the back to take our order while employees we standing around the food when we finally wwas the worst burger I ever ate Dave Thomas is looking down asking what did you do to my restaurant read more

They always come thru. They are fast and it's always been good coming here. I gotta add more characters so I can post this review. Wendy's is better than chipotle read more

Ok Wendy's you're not cool with the outrageous upcharge I received last night!! Came through drive thru and ordered the new grilled chicken ranch wrap and subbed spicy chicken for the grilled. I've done this before with no issues and no upcharge. Tonight was a total disappointment! First when I placed the order, there was pure silence on the other end of the speaker. Like ummm where did she go!? When she returned, she says "oh that's going to be a small upcharge" to which I replied that I've ordered this before with no issues and no upcharge. No response. She tells me the total is which over $14 for a combo meal that's priced at $9.59. Proceed to the window and ask how much the upcharge was because that's a steep jump from the menu price. She says $3.50!!! ARE YOU FLIPPING OUT OF YOUR MIND!!?? That is like the price of a whole other sandwich on their value menu!! I stated to her again that this was outrageous and this is the first of this. She just says oh they changed it I guess. I am STILL in disbelief over the amount of upcharge here!! I can see $1 but $3.50!? The dang combo meal is already $9.59 and includes grilled chicken so WTHeck is the rationale behind this steep charge for crispy spicy chicken!!? read more

Wendy's - Menu - Fast Food Near Me - Lutz, Florida

Five stars for speed! Drive-through is super efficient. Today during lunch time I ordered my Dave's Double meal and was in and out of the drive-thru in under three minutes! My only gripe is that the meal cost over $10. Inflation has taken over the entire fast food market. I would definitely return to this location for convenience and efficiency. Plus, it's basically the only fast food restaurant (other than BK) within a couple mile radius. read more

Wendy's - A Dave's Double - Fast Food Near Me - Lutz, Florida

I visited this Wendy's around noon on a Saturday. I ordered the apple pecan salad, chili and a drink. My meal was really delicious. I love Wendy's chili, but this was the first time I had the apple pecan salad and I was impressed. I loved the flavors and the salad was big and fresh and crisp. I will be ordering that again for sure. The restaurant was clean and the service was very quick. My order was ready before I finished getting my drink. read more

I wanted to use my gift card at the drive through. After typing in all of the tiny-tiny numbers it wouldn't work in the app. I had to walk in and chat with the associate and wait for the manager to straighten everything out. Such a pain. The sandwich sucked but the coffee was good. read more

Wendy's - This is the "DOESN'T LOOK LIKE THE COMMERCIAL" or "MENU PICTURE" - Breakfast Baconator sandwich and Fresh Brewed Coffee. - Fast Food Near Me - Lutz, Florida

The employees sound like they are miserable to be here. Every person I have heard giving their orders, the staff sounds like the customers are a bother to them. 2 of the employees are on their phones, so not like they are just busy and just stressed. read more

They have an AI generated drive through talk over- who messes up 99.9% of orders which is causing a back up!

My favorite Wendy's in Tampa...built recently and just down the road from the house. Getting to the restaurant and parking is easy. You can order online, in drive thru, inside at a kiosk or at the register, whatever floats your boat. Employees are generally nice and helpful...sometimes they sound abrupt, but assuming they are stressed by the crowd. Restaurant is maintained well and I never see them mop the tables or counters...!!! All utensils, condiments and drinks are centrally located and kept in a clean state. Food is always fresh and I've never had a problem with any order here. My go to is a spicy chicken sandwich combo with a side chili. By the way, looks like you can get your chili with onions and cheese! They also now serve breakfast, which I haven't tried yet. Overall, late night munchies or quick meal, this is my place to go. If your in the area, it's a good place to stop by. Tastes better than their competitors.. at last I think it does. read more

This location has it together. Fast, good and relatively fresh. Even though there is a Wendy's less than half a mile from me, I still drive to this one. read more

I was excited that French Toast sticks were BACK, & SUPER Excited that the drive thru staff told me they were being made to order and to pull over while they were being prepared. but they tasted funny & I didn't really look at them (while eating them) bcuz I was driving. Well, I got to the 3rd one & realized, missing cinnamon & was technically just a piece toasted bread with coating. Very disappointed Wendy's. read more

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Breakfast, the most important meal of the day... it also happens to be the tastiest. Don't believe me? Go to the new Wendy's on 41 for breakfast. First, this place is not laid out like a typical fast food joint. It has a cozy atmosphere, complete with a fireplace and couches. The staff are friendly and the facilities are clean, I trust they keep this up. Breakfast - Wendy's takes it to a new level ( keep in mind I am rating this on a fast food scale). The sausage egg and cheese baconator is everything a breakfast sandwich should be. Meat, and more of it! Yes this pocket of delicious flavor is bursting with joy that will make you smile and say with a wistful glance, "why does no one else do this?" The potatoes are also amazing. They are somewhere between a wedge and a hash brown. If you haven't tried it yet, go! read more

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I ordered a Spicy Hot Honey Chicken combo. The chicken was objectively awful. The patty was dry and hard. It was more suitable for hockey game than a food item. The don't use natural chicken. The sauce was a quarter sized spot in the center. So no help there. They shouldn't serve something like that. It was simply subpar and worse than anything I've had there before. Do better! read more

This is our favorite Wendy's! We have always enjoyed our food and the management goes out of their way to make sure their customers are happy. read more

Ordered a Baked Potato with chili and cheese. Got a left over from the night before a potato with bacon and cheese. Called Manager and discussed the issue and had to come back for the correct one I ordered. This should have been the best potato ever but it WAS NOT. Very little toppings and over microwaved. I won't order another Baked Potato again. Poor quality. read more

Just went on a midnight run for a 4 for $4! Jr Cheeseburger Deluxe was tasty and the lettuce and pickles were crunchy and fresh! Excellent veggie quality! read more

17951 N Dale Mabry Hwy, Lutz, FL 33548. This location has no consistency at all. Ordered two breakfast meals, with same size potato wedges. One of them looked like someone ate most of them. I was the only person in line, had to wait 20in+ and they still manage to mess up. It's almost a guarante that something will be wrong with the order every time. Always check your order before leaving. Also when I call, the opine just rings busy. It's almost as if they know how bad of a job they are doing and don't want to deal with the phone. read more

I worked on the road and believe it or not I eat here probably five days a week I know that's ridiculous but the four dollar bag special it's just a great deal and no matter what time I go in there no matter how busy they are I'm in and out within 10 minutes and my food is always perfect the manager there is doing a great job read more

I usually don't give reviews for fast food chains but this location is by far the best Wendy's location I've been to. The service is fast, the food is prepped in one of the best ways I've seen it so far, the food is hot, and obviously tastes good. I went during covid-19 and the staff members wore the appropriate protective gear, and were efficient in the drive thru compared to other drive thrus I've been to during this time. read more

The ambiance was aight. Could of been better. Good food but cups were mid. Might come again idk.

yass it's good with good service and good food never disappointed when i come here. Staff is always on top shape

These guys are taking 27 years to bring my spicy crispy chicken is out I'm asking for a free one I'm so pissed and we will never come back

It was cheap and fast which was great but at 6:45 on a Wednesday one napkin for two bags of food and clearly two kids in the car plus an adult. The bacon was old, the tomatoes were old, the fries were old, and a Junior bacon cheeseburger was drowned in Mayonnaise. Just excessive mayonnaise. I asked three times for 3 waters to go with the 3 Frosty's that I ordered. After being handed one. I gave up. Lazy. Edit: No spoons for frostys. There was no one in drive thru line. There's no excuse for this read more

Always fresh and always super sweet staff and working together with a smile with mask protocol

So this Wendy's opened a few weeks ago and we were happy to have it close by. Went there once already and it just wasn't what I expected food was not the best it was overloaded with condiments which makes it harder to eat or just gross. So we tried them again to see if it was just new store with employees getting used to the right amounts to use on condiments but my experience today was way worse. I went thru drive thru and ordered a sawesome burger meal but asked for no sauce or must or ketchup. The young girl taking my order did not understand so she asked again what I said so I told her and then all of a sudden a lady with a much louder voice came on sounded like the manager and said so you don't want no sauce on it( why not just order a different hamburger then) everyone in my car was shocked at her comment and how she said it. I told her because that's the hamburger my husband wanted. Also ordered a crispy chicken sand which and it was hard as a rock and all of our fries were lukewarm. Thankfully my side salad was good and wraps were good as well. Manager needs training on how to talk to people then she can train employees on how to smile and enjoy there job. No one is happy to be there at that location. We're sad read more