The staff is always EXTREMELY friendly, the managers there named, Summer and Lexi always goes above and beyond for me when I'm there. The dinning room is always very clean. And my food is normally always PERFECT! And if by chance they do make a mistake, all I have to do is ask for them to fix it and that always makes me feel like I'm their biggest priority! read more

terrible, my burger was wrong. the service sucked, the ambiance and stuff was terrible. get better, i've seen way better fast food spots. They have mentally neurologically broken individuals working there. my disabled foot could make food better than this place. And they don't clean the place up that good too. I will crash out if my order will be wrong again. You better get my order right next time, i'm tired of it. Do better read more

This Wendy's is absolutely filthy 24/7 even when they are not busy. It is not taken care of properly. Not to mention the employees are very unprofessional. Screaming curse words at each other and complaining behind the counter. Talking about customers. When I went in I got a chicken sandwich and the worker did not give me time to finish talking before he ran off. He came back with my food and when I told him I wanted it plain he rolled his eyes and sighed at me. "It will be a minute " he could have said that without the dramatic eye roll. The employees name was Colton. The atmosphere is absolutely terrible and there are drug addicts roaming the street. Even the managers are very unprofessional using profanity and talking poorly about customers out in the open. I heard one of them state "this isn't a day care" when me and my friends came in for something to eat. Disrespectful. This place should be shut down, I know they would not pass inspection. read more

Wendy's - Seating area - Burgers Near Me - Marmet, West Virginia

Placed a mobile order, everything was fast, correct, accounted for and fresh. Nice employees too!

Stopped on a Sunday on our way home of traveling. Stood in line for 10 minutes - no biggee, but only one person working the register (and he was helping w orders). They were out of spicy chicken, classic chicken, coke, lettuce, crispy chicken and coffee. Walked out with half my order :( Terrible. read more

They definitely need to improve their food and customer service qualities. I ordered a crispy fish combo and the fries were old and hard. I asked the guy in charge of the fries and he basically said no because the fries had just come up. I've cooked fries before so I knew he was not telling the truth. Those fries were horrible and the fish was just as bad. They need to change the name to hard, crunchy old combo meal with a side of unfriendliness! read more

On my way home, I decided to stop at Wendy's for a quick breakfast. So I decided to order the Breakfast Baconator combo. The drive-thru worker was very friendly and accommodated my request to leave the egg off my sandwich. The service was also pretty fast. So major props for that. But the food? Hoo boy. Where do I start? The seasoned potato wedges were tasteless and bland, like a sad imitation of what seasoned fries should be. Hardly any seasoning. All I could taste were the potatoes. I like my potatoes and fries to have a little kick to them. To describe the kick these fries had in football terms, it was as if it were an onside kick with the kicker barely tapping the football for not even one yard. The Breakfast Baconator, on the other hand, made up for the potato wedges. That first bite had a nice flavor combination of bacon, sausage, and cheese. It was the saving grace of the combination meal. The Coke was a refreshing treat. Usually, when I get soft drinks from this location, the taste is usually off-putting as if dirty dish water was used as the source for the carbonated water. Not this time. All i got was that classic Coke taste. I've always enjoyed the sandwiches from this place, but I've always been underwhelmed vlby the fried potato offerings. There are much better places to get French fries from. As for the sandwich offerings, I have never had a bad experience. The clean taste of the Coke surprised me, considering my past experiences with soft drinks from this location. If I were you. I'd just get sandwiches and skip the fried potatoes. read more

This is the worst Wendy's. You always have to wait. They never put sauce in your bag at the drive thru. They never have all the food on the menu. I have eaten there for my last time. read more

I ordered on the mobile app but there wasn't an option for water except for bottled water, so i asked for an ice water when I picked up my food. I was told it would be $2.19, what do you mean, I'm not buying a soda, she said yeah and water is $2.19 unless you want a large, I told her to shove it. I'll drink my own hot bottled water I have in my truck. This is totally absurd to demand this kinda price for water. I'll never spend another dime here, ever! read more

My friend and I stopped by the Wendy's located in Marmet WV. we both ordered a $5.00 double stack. Before we could unwrap the burger it was falling apart. cold fries & nugget's I have tried to speak to a manager, no one would answer the phone. Moved on to leave a message with the owner. No answer long story short. Pretty sure I have food poisoning. Haven't stopped going to bathroom and very sick to my stomach Looks a trip to CAMC Hospital might be in the cards read more

Don't waste your time at this Wendy's. Completely stopped going there after too many 2nd chances. You can count on having to wait about 15 minutes parked before you get your food. Make sure to check the bag, though, because they've given me the wrong order. If that's not enough, when you go inside to have them correct the error, you're often ignored at the counter or treated like you've interrupted their day. I've complained countless times to corporate and haven't received a response. read more

Worst Wendy's I have ever been to. They lose your order somehow between the time you pay and the time to receive the order. The person handing me my order had actual track marks on their arm. Just dirty and the employees are shady and dirty at best. If I could give no stars I would.my order was completely wrong and then they argued with me what I ordered because they bumped my order off the monitor. I took two bites and threw it away I'm just glad I didn't catch something. read more

We went to Wendys in Marmet today and ordered a single cheeseburger and the person taking the order said they had no premium meat to make the sandwiches. read more

Marmet, WV Wendy's has to be the worst Wendy's in the country. Went thru the drive thru 8/14/2023 spent $37.00 and had to wait 30 minutes on my order. After receiving my order it was incorrect. Had to wait another 15 minutes to get my corrected order that was not correct again and still had to go back another 5 minutes and get what was not in the bag. A total of 50 minutes that I did not have to waste on this Wendy's. So my advise to anyone that patronizes this location make sure you check your order before you pull out. How hard is it to look at a screen and place whatever is listed on it in the bag? I have to blame all this on management for poor training not making sure the employees are trained right. Will never go there again. read more

Stopped by on Sunday to get my son and his friend something to eat after fishing . The gentleman, who I believe is the manager, is horrible. He has no personality and shouldn't be working around the public. Also he does little or none to help his employees out. Very sad!!! read more

Employee working drive through not wearing a mask, employees smoking without masks two feet apart outside, customers at tables without masks, but wouldn't let me stand behind their plexiglass barrier and order a meal. Not afraid to send two employees directly to my window with food outside drive through though. Inconsistent and senseless rules. read more

stopped by to get some frosty while on a road trip... this building looked little old... the service was okay and it took a while for the cashier to get our order... Not sure if this is because it was in a small town or not, but I would think that all wendy's have the same standards. read more

I went to Wendy's at Marmet and they had no soft drinks. The food was not good. The service was terrible. I will never purchase food from there ever again. read more

This Wendy's has a nice building and puts out tasty food. The problem is how slow it comes out. Despite being next to the interstate it fails miserably to handle any type of crowd. There were two families in front of me in mine and the workers reacted as if a bus had stopped in for lunch. Seemed like panic. I think with some training this location could do better. I would recommend a different exit for lunch if you want to make good time. read more

This restaurant has really improved. My most recent drive-thru experiences have been great. Fast, friendly, helpful service. The fries, though slightly softer than I prefer, were as tasty as ever. And the burger tasted just like the old Wendy's when they were the best burgers around! Toppings were balanced perfectly (not dripping with too much mayo etc) and made my taste buds very very happy! So happy in fact that I had to give a 5-star review to let people know they're service and food are the most awesome I've had from this location in years! read more

Pathetic. Don't waste your time. Filthy. Extremely slow service.. We actually left before they could clear the line. Floor was wet and greasy throughout the entire restaurant. This location is a black eye for Wendy's. read more

Worst Wendy's ever! Smells like crap - literally. Health Dept. where are you? Couldn't eat there - left without ordering - couldn't - I was gagging. read more

This Wendy's crew is horrible. I have ordered food through the drive through, and they had no ice, bacon, or cheese. They had pull to a parking spot to wait 10 minutes on my food. When I had gotten my food, they had forgotten my chicken nuggets and pop. Bad service. read more

Worst Wendy's around really needs improvement. I thought it be better once they fixed up and fix it up but no. last three times I ate there the food was cold and the people working there weren't very nice maybe I'm just going on the wrong days. read more

Ran out French fries. Deluxe Cheeseburger had no lettuce. Asked for extra sweet and sour sauce for 4 4-pice nuggets. only gave a 1 extra for a total of 2. read more

i grubhubbed food from this wendy's on accident (i usually order from the kanawha city one) and my order was messed up BADLY. i got pretzel pub without the meat (i'm a vegetarian) which has a bunch of cheeses and onion ring-esque things on it, and when i got my food it was just a regular bun with mayo and lettuce on it. disappointing. read more