Did a door dash order. The driver waited over 20 minutes for the order. Tried to call the store, but they clearly took the phone off the hook. Get it together. read more

The breakfast menu needs new lights, i couldn't read two entire sections of the menu at all 6am this morning. When I mentioned it to the very polite gentleman who works the drive thru most mornings, he let either the manager, shift lead, or the cook know, and I overheard that woman very rudely said "that's not my problem, come back in the day time so you can see it then" This location is lacking extremely basic maintenance and repairs. The order screen was shattered a few months ago and instead of replacing it, this location "fixed" it by strapping a cardboard sign to it. read more

Wendy's - Unable to read the breakfast menu. Needs a few new lights and probably a wipe down. - Fast Food Near Me - Modesto, California

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This place took extremely long to come out with my food! They were in no rush yet with the little amount of people they still took forever. Wouldn't recommend this location. read more

horrible service or should i say NO service so many employees walked past no matter the reason but couldnt say anything like we will be right with you or welcome in you just let a would be customer just stand there with nothing to say you guys get 20$ an hour but cant help customers Dave and wendy would be disappointed read more

Omg a spider was in my lettuce wrapped double stacker, im so grossed out. Disgusting. I had taken a bite out my burger without knowing. I feel so violated this is horrible read more

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They are way too expensive but we were out late and didn't want anything fried. Order the Chicken Pecan Apple salad and when we got home and opened the packages. Yuck. The chicken smelled awful. It smelled rotten. We promptly returned them. They didn't have an issue with the refund. read more

We stopped for a quick dinner, using the drive thru. We generally like Wendy burger, but not when they precook them hours ahead, then zap them when you get there. Both our burger we disgusting, I wouldn't feed it to a dog. High prices and crappy food mean I'll go elsewhere. Beware!! read more

Food is always good. Rafa was at cashier today and gave such great customer service I had to write a review.

This Wendy's is far too be desired.. Went through the drive through an right from the start the woman was ridiculously unkind.. then went to the window and she was just extremely rude .. both of our sandwiches were incorrect but it definitely wasn't worth going back.. I've never experienced this type of thing at any other Wendy's. Rude employees make for bad business.. so yeah this Wendy's is a no for me. read more

Stop closing an hour before your posted times!! Whats the issue?????? Why do you always ignore your drive through customers?! read more

Do not support this restaurant! I drive a big truck. If you can't get employees to work there then I will not dine there. read more

Wendy's - Sign says we're open all day. Should read ,"Only drive thru is open all day!". - Fast Food Near Me - Modesto, California

Avoid this place like the Covid19. I ordered online and I had to pick up my own food. The idiot driver (Araceli M) must have been making out with his boyfriend cause I called the number about my food and spoke to some guy and then another guy answered the phone who I can only assume Araceli. The he said "my bad, I'll go pick it up right now" while I was in my way to the restaurant to pick up the dinner for my family. I called Popeyes and asked why and "Lupe" (the supposed manager in charge) the airhead that she was, said it wasn't Popeyes fault. I said I paid extra AND a tip for food delivery that I had to pick up myself. SERIOUSLY???. This was my 3rd online order and not once were any of those experiences were positive. Even before the Covid19, it's obvious the staff here is alot worse than 5 McDonalds put together. read more

We went there a few times and didn't have a problem. The food is quite tasty . This last visit was not the case. We didn't get what we ordered and even on the receipt we didn't get what they charged us for. Not sure who's food or what's going on tonight. (Originally gave 2 ,but went back to see what they would do). We were pleasantly surprised that they were able to correct it with no hassles. read more

At 7:45 p.m. we ate dinner at Ceres Wendy's using the mobile app which is tricky because you have to order something to get the cheaper offers, and we didn't need that much food. But we gave in and did get 2 burgers with cheese lettuce a nice tomato slice , dressings, med fries for $11 but had to order more to get that deal.we ordered a large chocolate frosty and pushed the button for the order to begin cooking as we entered the building... like the app said..."always fresh hot blah blah not" We washed up after getting access to the locked up bathroom which was pretty wet and intended. However the cashier/ order taker was super polite, and the place was nicely appointed with leather like seats and a modern look, individually wrapped utensils, and looking pretty orderly especially for how really busy it was. The frosty was almost warm and had a lot of liquid even when we first got it.wr had to pour a lot out.i mean it's not a whole or even ice cream. It's' s a "frozen" I wish..treat. The burgers must be precooked at least partially because the me at was cool, not hot. But you CAN change up the fixings including grated cheddar cheese. We didn't do that...maybe next time. The Wendy's in Modesto on McHenry has been great about serving hot burgers though, and the app offers are a great deal. I ate a free one every day for a month using the app each day for fries or other stuff. You can't beat that value plus it was actually hot every time. This month I've had to pay close attention to the math there though. Anyhow..back to Ceres Wendy's.good parking right by the building. Well stocked bathrooms and take out counter, professional well groomed staff. We will try it again but keeping in mind to politely request hot burger..hot fries..cold frozen treat. Like most businesses where the staff is not working toward a career or to make a good impression on me or the boss, you have to pay attention if you want things done well. So it's 3 stars for now, but you could get better food there if you work at it I think. read more

I went at 11:30pm and they girl in the store didn't knowledge me in the drive through and kept cleaning. So acting like they were closed when they close at 12am read more

Why do they ask why kind of sauce when you order BUT DO NOT actually put in with your order . Ridiculous!

They never get my orders correct. My son is allergic to dairy so I asked for no cheese and once again they have added cheese. I try calling and the number is to a fax machine. I asked the attend if I got BBQ sauce like I requested and she said yes and they actually gave me hot honey. The manager really needs yo step up her game. read more

If I could give 0 stars I would. This place messes up my order all the TIME. I called to get it fixed and they were CLOSED?? Like wtf I this BS tomorrow the manager will hear from me. read more

3 times now when ordering from door dash they cancel your order after "preparing" for 20-30 minutes saying "the business is not open". Such a shame for a restaurant "not" to be open during lunch or dinner.... I've yet to be able to eat from here because they don't want your business. read more

Spent $6 on a salad only to be missing parmesan crisps that are supposed to come with it. Not the first time I've had my order screwed up here either. How hard is it to put a packet in the bag along with the dressing? And if they were out they should have said so. Won't be coming here for quite a while read more

What a disappointment, after waiting in drive thru for about 15minutes. I open my sandwich when I got home (to add ranch) and well.... I will let the pictures speak for themselves. I will never go to that Wendy's again that's for sure read more

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Place is thrash Employees can't take order properly and expect raises. Managers need to properly train employees. read more

I love Wendy's but it's a shame that this place can not get it together. Every single time I come to this Wendy's my order gets messed up. Everything is always correct on the receipt but for some reason not in the bag or cup. This recent time my husband and I went, we asked for a small order of spicy nuggets but gave us regular.. next we ordered a sprite and orange fanta with our 2 meals and we get a fanta and a coke? Luckily my husband didn't mind taking the coke, until we got home.. because it was flat. So we had to get him another drink. But, the burger and fries were good. I couldn't complain about that but it's always a hit or miss with this place. If someone could just pay more attention to detail that would be great! read more

Had me waiting in the drive trough for 20 minutes just to tell me they weren't taking orders at the time. It's always something with this Wendy's y'all need better employees read more

Disgusted my this store.. the guy that took my order had just finished mopping the floor came in and took my order.. I order I strawberry lemonade with his dirty hands he poured my lemonade put on my lid he never washed his hands... I don't know if they ever trained this guy that after you clean or touch anything your supposed to always wash you hands.. he was an Armenian guy that took my order I won't be coming here again! read more

I usually get a good customer service every time I come to this Wendy's on hatch road, but today the lady taking my order I guess was on a bad mood. She was very rude and she was out of lemonade too. When I asked for her supervisor she said, she's not here today" . The cashier's name is Nadia. I only giving two stars because the previous visits were good, but today the lady was very rude and seems very unhappy at work. read more

I really enjoyed this place because it was a nice stop on my commute to work. At first the staff was really friendly. Yet recently whenever I go to the drive through it's like the lady does not want to be there, I always get sass from the same lady whenever I want to add something to my order or when I'm at the window rolls her eyes if I ask for ketchup, I feel mildly threatened whenever she is at the window. I don't know how that type of attitude is even allowed. read more

Yay!!! My favorite raw potatoes slice as fries. They could really stand to cook them.

Stopped by for lunch and had the southwest avocado salad and a medium drink. The salad was fine. I went to get my drink and there was no ice and I also noticed that most of the sodas were out on the machine. So I kindly mentioned that there was no ice and that many of the sodas were out. I stayed for about half an hour to eat my lunch. No ice was added and sodas were still out. No one seemed to care. read more

No wonder there was no one in line for them when the rest of the fastfood restraunts were packed, because they cant get a simple 2 piece order right! read more

My fiancé and I, as well as his daughter came through the drive thru for 1 baconator fries, and two jalapeño bacon cheese fries. We got all the way home and the order was wrong. So we decide to drive back up Have then mmmmm remake the fries and eat it there, however the second time our order came out only the regular baconator fries was hot. So I took my fiancé and my fries back up there and asked for them to be made fresh and explained that are fries were not hot. The manager Gloria, got an attitude with me and told me that, no the fries are fresh they are hot I put them down myself. I said ok, that's fine, but I'm telling my fries are not hot and told her to feel them herself. I stated that they are not hot and I don't want to eat them like that, and stated that I want my fries hot. She got snappy and asked "well do you want a refund?" So I stated yes if you are not going to make my food fresh, she then stated well I told you I did make them fresh. I walked off, then my fiancé walked up, exchanged a few words. Gloria then asked him well do you want me to make them over, if so are you going to be satisfied, I'm the manager and I always make sure my customers are satisfied. She then says but we are not going to keep remaking your food so if I do it are you going to be happy with it. My fiancé replied, yes if it hot! The third time they came out ok, but by that time we were completely over with the whole situation. It was a horrible experience nonetheless, start to finish, she was completely bothered by us from the drive thru, she even made a statement when we came in the first time for them to fix the order, she made a statement saying I heard your order from the drive thru and just brushed us off. For a manager she should be ashamed of herself. read more

Horrible customer service. Went threw drive threw they got my order wrong. Drive all the way back there. Let them know and they remake it. I asked for it to be fresh. Got the new order with cold fries. Gloria states "Im the manager and I dropped the fries myself personally" as this I was lying about the fries being cold. I tell her. "That's fine I'm not saying that you didn't. Im just asking for some hot fries. She refused to remake my order three times before asking me if I want my money back. I simply said. "I just want some hot fries. Can you please try one more time." She takes a deep sigh... then say to me. "We can't keep making your order and you want us to remake it." Like. Really.... Am I not supposed to get hot fries? Am I not a paying Customer. Omg I kept it cool and kind. I had my daughter with me. And I didn't want her seeing me get out of character. But. This whole situation was absolutely unacceptable. read more

Worst Wendy's ever! I waited in a line of 5 cars ahead of me. I waited patiently, but I guess on the inside, the workers we're stressed out with all the orders. As soon as I began order, the woman sounded mean. I ordered two kids meals, and 6piece chicken nuggets. When I received my order, I got medium size sodas, why would I give my kids that much soda! Then they put both kids meals in the same bag with no toys and no straws!! The woman at the window looked angry and unfriendly. Next time I'll go to Burger King across the street! read more

Love Wendy's, but not this location. My husband and I laugh, because every time we go there, our order is wrong, and they take forever. We swear we will never go back, but where else can you get Chili and a potato on the run? read more

People working here are nice but they always ALWAYS mess up my order. Either forget my drink. Straw. Sauces. Whole sandwich. It's annoying. I have to pull over and check every single time and the times I was in a hurry to check I've gone home and discovered something missing. Going here 3 years now since I live close by and it's even different people here now but this still happens read more

Great customer service and very quick. Came in to grab some fries and left ordering a bunch of items. It is not like other Wendy's in the area who don't care about their customers. read more

They are rude, messed up on my website order and acted like it was my fault. I was so confused, I didn't even know what happened! Rude rude rude never going back. read more

Never fails that every time I dine here I am amazingly disappointed. I work nearby so when all fast food restaurants have long drive through lines I visit the shortest. Today's was Wendy's, unfortunately. The quality of food is bad. The only delicious part of my meal was the fresh fries. But the ketchup packets had brown stains on them. Like dried up coffee or soda. Gross. The pretzel bun bacon cheeseburger was the biggest disappointment. They tried to layer on a fresh slice of cheese to an existing old one, almost as if to cover it up. But I definitely noticed AND tasted it, along with the old (maybe even HOURS old?) and greasy hamburger patty. Veggies were fresh, but could not mask all that old grease from the meat. I have 30 minutes to try and catch a meal before heading back to work, so I can only stop at one place. If you're looking for somewhere to eat with the same time constraints or simply somewhere to eat, Id definitely avoid coming here. read more

Love it here! The food is great , the fries are the best. This is my favorite location, they always seem to be quick when it's crazy busy.

I walked in, an employee was standing by the register, never acknowledged me and was texting on his phone. I guess I was bothering him because he moved away a couple of feet and kept texting. Finally put his phone away started doing something else on another register, got back on his phone finally put it away. Another employee came up and asked if that was the customer's order and he said no it's mine. At that time he finally acknowledged me and asked what I wanted. I was just about to walk out but ordered anyway. Trust me I won't be back. If he would have just acknowledged me and not let me stand there for about 10 minutes it would have been ok. Oh yeah and put the damn phone away. It's us the paying customers that helps you keep your job. read more