My family and I have eaten at Wendy's regularly for almost two decades. My wife and I are lifelong customers at Wendy's. Eating at Wendy's has been a treat for us, especially during the winter months when it's harder to BBQ outdoors. A few weeks ago, I took my family to Wendy's Barrhaven for our dinner together. Overall, the food was decent even if the French Fries weren't hot (they were cool and somewhat soggy). After finishing dinner my wife and three children had their usual Frosty for dessert. Within a short time, my entire family had sore stomachs, cramps, nausea and soon afterwards vomited their Frosties and everything that they had eaten for dinner. I didn't eat a Frosty and had no health issues with my meal. Even though my family said their Frosties had tasted okay, there definitely was something wrong with them. I don't know if Wendy's Frosty machine is being cleaned and sanitized properly every day. Possibly, it was a bad batch of Frosties. Although my wife contacted Wendy's they didn't seem to care about this incident or even take her concerns seriously. Given what occurred we won't be ordering Frosties again or ever go back to Wendy's.
Doing research in Google I found some interesting, but sobering information on soft ice-cream machines, as follows: "When a machine isn't cleaned regularly, the ice cream mixture -- or in Wendy's case, the Frosty mixture -- can harden inside, leading to mechanical issues. Unclean machines are also dangerous from a health perspective. For instance, they can be a breeding ground for listeria bacteria, one reason why pregnant women are advised to avoid soft-serve. (Listeria infection, caused by Listeria monocytogenes, is the third leading cause of foodborne illness-related death in the U.S., according to the CDC.) Additionally, how the Frosty mixture is handled can be a concern, as mixtures have a very narrow safe temperature range. If they're stored improperly or mishandled, or if a temperature malfunction isn't caught, harmful bacteria can flourish." read more
