I went just now and was the only car in the drive thru and they didnt give me my burger, I received three chicken sandwiches and that's not what I ordered. with no line I don't understand How they messed up my order. I said a biggie bag with a burger and a chicken sandwich meal and one single chicken sandwich, I payed for food I didn't receive. very un happy consumer read more

It's fast food. I shouldn't have to wait 10 mins of my break from work just for someone to ask what my order was. No one is inside the store and they told me to move up even with no one else around. Workers don't seem to know too well what they're doing. 2nd shift employees need to be better. I just wasted my whole 20 mins break at Wendy's. read more

Food safety handling cert. Says 2023 its almost 2026. Never stock the napkins ketchup or etc. No mustard in store. Filthy sofa machine. Sticky. Actively ignore non drive thru / cash customers. Look you in the eye and ignore your consistently. Despicable service. Rude employees. Dirty interior. Service is never fast and quality is sub par compared to other locations. Its the absolute worst. Every day. Act busy when no one is there. Completely ignore cash customers until drive thru empty amd you need to call them to get them to acknowledge you. Rude. Always. Incompetent consistently. Would give 0 stars if i could. Just go to wawa or down the road to burger king. read more

They are the most incompetent group of employees I've ever had to deal with. They mess your orders up, they give you one ketchup for 4 items that's a personal experience, you asked for a drink they give you something else and then when you tell them to make sure that they got it, they get snippy with you and then decide to give you a totally different drink, horrible Wendy's probably the worst Wendy's I've ever been to I do not recommend it. It's not a hard job do it right and you won't get a 1.5 star review on this Wendy's read more

best food ever they got my order right Away hdaydkyiokflfxlhxgkjghhxmhxhmxmhxhmxxgmg what read more

Id give it zero stars if i could. Every time i go through the drive through they mess up my order. Always missing something when i get home. Every time. Worst wendys around. read more

Came home ONLY to see that my large fries were old and literally empty. I ordered a bourbon bacon and the condiments are missing? What sort of rubbish is this??? I won't EVER come here ! NONSENSE !! read more

Wendy's - a hamburger and fries on a wrapper - Fast Food Near Me - Ocean, New Jersey

Visited the store to dine in. There was zero interaction with the staff. I asked for help with the touch screen and was ignored. I wasn't sure my order went through because the screen said "we lost you, do you wish to continue" after I had swiped my card.. No receipt was provided and I just assumed the tray that was on the counter was mine. Automation is destroying the customer service. Will not be going to Wendy's again. read more

Large Wendy's Chili and a side baked potato!! Sooo good but then ya know, I just gotta have fries-to dip in both the chili and the Large Chocolate Frostee!! yessssssss!!!! Lunch is served! I have yet to have bad service here, reasonable price, something for everyone.. I mean I could have a salad, their salads are good-- but that chocolate frosteee!! read more

Takes so long to get food even when you place a mobile order, you get ignored for 5 minutes at least before they acknowledge you exist and they mess up your order all the time! The food is ok and I get its fast food but McDonald's is better service wise than this place! read more

i literally just asked for a burger with no meat and this is what i got. i wanted the lettuce tomato onion and cheese. lol i cannot even with wendy's bro read more

Wendy's - a hot dog with pickles in it - Fast Food Near Me - Ocean, New Jersey

I love Wendy's burgers... although this one in particular is the absolute worst. They never get the orders right, the food is always cold, the employees have a shit attitude when you try to have your order corrected. It's a pathetic joke of an excuse for an establishment. As a career restaurant worker I just simply don't understand the level of idiocy required to screw things up as badly as they do. The only logical explanation for this sorry excuse for fast food is that every employee there is high on dope or of mentally challenged. They need to fire the whole staff and start from scratch. You think about stopping at this landfill just keep driving to the taco bell in the next plaza. read more

Went there yesterday. Waited 15 minutes on line with only two people ahead of me. Once getting to the register to place my order, I was told I had to wait because they were backed up. I then asked how long would I have to wait, and the female manager responded very rudely "well until we catch up." I then asked how it would take to "catch up" and was told at least 10 minutes. So basically was told I had to wait a total of 25 minutes to place an order. No thanks. Left unsatisfied. read more

Says their open until 1, got there at 12. Had a mobile order that took forever, then drove back around and ordered something else and the girl working sounded annoyed; which I get it's late, but made me wanna throw my drink in her face. Ordered a peppermint frosty only to be told at the window when I pulled up they didn't have any. Seriously doesn't take a lot of effort to be nice, will not be returning until customer service is improved and they don't run out of frostys and don't know until you're at the window. read more

Wendy's in the last year has improved their image, be it in advertising , the variety and taste of their offerings. Dave Thomas would commend his heirs on the direction they are taking. This review is about the Wendy's located on Jack Martin Boulevard in Bricktown. The iced teas are delicious and tasty. I ate the baconator fries, very tasty. Bacon & cheese combo is always good. Their salads are fresh, with strawberry pieces and almonds. A nice touch. The service is improving at this location. 3 and one half stars. read more

The General Manager at this location is very rude. I remember walking in one day and this lady ordered $500 worth of food. The General Manager has orange hair, and is short. He told the lady "this is not a catering place, oh my god lady". He then proceeded to agree with a customer who made a remark similar to what he had previously said. Corporate needs to get involved and terminate this manager. The way this man acts towards his employees and customers is disgusting. He even harassed the lady when she left by telling her never to come back. He started cursing at an employee that she was worthless and that he wished she would leave. This is utterly disgusting.... I went in and was behind the girl, so I ended up waiting until she left to order food. read more

The Wendy's in the Middlebrook plaza on 35 is the worst. I've tried to give this place the benefit of the doubt but it's no use. No matter what time you go busy or not the order is NEVER right. If you order nuggets and they ask you what sauce would you like you expect sauce in your bag, sour cream for you taco salad or just a complete meal in general. When you politely ask for them to fix the order you are welcomed with attitude and things practically thrown at you or in your bag. Not to mention there is no customer service. No hello, no thank you, no come again, no we apologize, and no smiles. Next time I'll go out my way to Wall where you actually get treated like a respected repeat customer. read more

The attitude is extremely bad. As if owed money to them, the queue time was long and the food didn't feel fresh when it came out. It's really the worst restaurant I have ever seen. read more

They might actually be fucking slow ordered a sandwich 3 time and they got it wrong all 3 times

Zero stars. They served my girlfriend RAW CHICKEN last night and then got sour with me about their mistake of serving raw chicken. upper management/cooperate will be contacted about this. This location should be shut down. read more

Most rude customer service of any restaurant I have ever been to. Never came to ask for order, and was rudely spoken to.

Sitting here now eating my meal. Typical fast food quick stop for lunch. I'm watching the way Heru is interacting with an older couple that are customers and I have to tip my hat. He is going above and beyond to take care of them and even brought their coffee out to them once they were already seated. I don't write reviews often but whoever monitors this should know that you've got a good employee right there. On top of that, the place is clean and not your typical fast food joint. read more

Incredibly well run wendys franchise with an impressively customer centric operation. I've been coming to this take out spot for three years now and I am consistently treated well and in the efficient manner with which I am accustomed to Wendy's. Of course it is not gourmet but for fast food it rivals even five guys in terms of meat quality. read more

Wendy's - Hearty meal at Wendy's - Fast Food Near Me - Ocean, New Jersey

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Terrible service. The woman rushes us threw our order, begs us to get a cookie, and in the end they forget our water bottle, did not give an age appropriate toy after we said several times we have a child under 3, and did not give us the cookie she begged us to buy. read more

My friends and I ordered through DoorDash and the establishment did not include the 4 piece spicy nuggets which was put in the order, however they did send the small drink that comes with it. The frostie we ordered was filled up to about an inch from the top, and the chicken sandwich had the wrong type of chicken. Not satisfied what so ever. Wendy's usually always satisfies me but this time I'm not so pleased. read more

Unacceptable - I order fries without salt, confirmed there was no salt and they did have salt. I was also served a cold burger. They staff did not care. There are much better choices in the area. read more

Nice place. Got the Gouda bacon burger delicious !! Made it just like the commercial.

I have to agree this place is horrendous. Half the time the workers are lounging around serving cold food. The place looks and smells gross most of the time this is really the worst wendy's I have ever eaten at. read more

First impression on walking in is getting hit with an odor reminiscent of a bathroom at Penn Station in the city. Then I say to myself that I'll get the food to go because of the odor and the fact that visually the dining room clearly has not been attended to in several hours. The condiment/napkin station a complete mess and the tables not wiped down. Then on top of that my family as well as several other patrons stood in line while NO ONE from the staff was taking orders much less even acknowledging our existence. Everyone in line started making snarky comments toward the staff who continued to ignore us so we all walked out en masse and took our business elsewhere. The manager on duty at this time, Sunday June 4, ,2017 at 2:30pm should really consider another line of work. Oh and I should add that while we were all hungry waiting in line we could see the employee who was supposed to be making food, ducking behind a shelf and eating. read more

This was one of the worst Wendy's I have ever been to. First of all, they put a new girl on the register by herself. She was slow and kept making mistakes. She even caught an attitude when one of the workers reprimanded her, she threw the French fries and the packaging. Very unprofessional. They are so slow, I waited in like for 25 minutes. My grandmother drank the unsweetened iced tea and it was spoiled. It had a horrible smell. Do not come to this fast food restaurant till they hire new employees. read more

Worst experience at this wendys. Went through the drive through late at night. The lady that took our order was nice and actually said she would make us new fries since the ones sitting there did not seem fresh. She then asked us to pull up further by the door stating she would walk it out to us. I don't know why they do this I think it has to do with timer they have so it doesn't look like an order took too long. Anyway so finally someone comes out (not the nice girl that took our order) , it was some spanish woman that couldn't speak English, and she is standing by the door holding the bag out. Like are you kidding me its freezing out I came to through a drive through on purpose so I don't have to get out of the car. So she is just standing there expecting us to get out even though she would have to step and extra 2 feet to hand us the bag. My boyfriend got out of the car and got the bag from her. I ask her is there ketchup? She goes yes and goes inside. I check the bag NO KETCHUP of course. Good thing there was no one behind me I backed up my car and knocked on the window she opened it. I go "There is no ketchup." No sorry no nothing. "How many do you want?" I just yelled three grabbed the sauce and told her it was the worst service ever. Doubt she understood a word I said. Food was fine. Service was horrible. If they tell you to pull up DONT DO IT. Why should you do them a favor and experience horrible service b/c of it. read more

No complaints on the food however this particular restaurant is dirty floors very sticky and on top of that there is one cashier and 12 people on line terrible service read more

Worst wnedys i went too ordered a large chili and large french friesand received a half a bowl of chili with burger sized onions in it and a small cold french fries after whating 20 min. Wast of money read more