This is a fairly new establishment with a drive thru and seating inside. I went here with a large…read moregroup order and saw that it was super packed during the lunch rush. I was honestly surprised to get my order for 12 people within 15min. Only thing was, there was one order missing but when I went back, I was greeted with smiles and quickly got the order within 5min. I had the spicy sandwich with fries and really liked it! Definitely visit for friendly and quick service!

My family and I have dined here a few times and have always had quick service, even though they do…read moreget pretty busy during the lunch rush. Seems to be managed very well and the food has always been good.

I was surprised at how good it was. I'll definitely go again. Had visitors from Ohio that wanted to…read moretry it.

Service was excellent and restaurant was very clean. Spicy chicken sandwich with fries was alright,…read morenothing special. The chick fil a sandwich is far superior.

I have visited this restaurant before and enjoyed the burgers. Today I visited with my son. The…read morefirst thing you notice opening the door is the "A" score proudly displayed. Menu has been updated and put in a nice leather look binder. Lots of choices including a veggie burger. When we enter the server hands you the menus and said once you know what you would like order at the counter. Service was excellent. It was early evening and busy with people ordering/ picking up take out. Our burgers arrived very hot and fresh. The buns they use are firm but soft and stay together through every bite. Fries were hot and crisp! You order your burger then fries come as a side option for $2.99 Delicious fresh food all round. Will definitely be back again. We have to work our way through the menu now lol Give it a try if you haven't already you will not be disappointed.

I'm really surprised there aren't more reviews of the Arepas! Obviously their burgers look great,…read morebut I was in the mood for something different so I chose to come here and try the beef Arepa. Wow! Delicious! I also ordered the sweet plantains, which are phenomenal! I could certainly understand why people would try the burgers because they look fantastic. The place wasn't packed, but it was fairly busy for the middle of the afternoon which tells me that this place probably does a really good business. Juan Pablo and Julietta were really helpful and friendly. They definitely made the customers feel welcome. Although it is a quick serve restaurant, the ambience is really cool. It does not feel like fast food nor does it taste like that. If you are looking for something that is just a little bit different this might be your place. If someone is not adventurous enough to try the Colombian options, they can definitely order the burgers.

Great food made mostly from scratch. Brought my family and the kids loved the chicken tenders and…read moreMac. Sweet tea was a perfect refresher and all for a very reasonable price. The real story though was the service. Wait staff was amazing and kind. They all worked as a team and put the perfect bow on an amazing experience. We will be back!

Great place to meet friends for lunch! Staff was extremely friendly and my bowl of chili was…read moreamazing! Very happy to have tried out this little gem of a restaurant.

One of the best burgers and club sandwich's around. Good prices, clean dining room and a very…read morehelpful staff! Highly recommend!

We loved the extensive menu, fresh food, and home town feel. All the workers were very pleasant. We…read morewill DEFINITELY be back again- so many things I want to try from the menu!!

I had never heard of this place but I saw it on Maps when I was looking for a different business…read moreafter I went hiking. I am so glad I tried this place! Delicious. Fast. Fresh. Friendly service! The burgers are on par with a higher end restaurant. Fresh. Not frozen. Juicy, not greasy. The crinkle cut fries were perfect. Crisp on the outside. The unsweetened tea is really good too. I went with the double cheeseburger. Totally hit the spot! The prices are reasonable. My only complaint is that $4 seemed a bit steep for a milkshake but 10 out of 10 I would absolutely order it again! I had the strawberry. This place started with a food truck and apparently they still operate it. I'm trying to get them to come down to my town!

Nice and quick hamburger place. Food was good. Recommend if you're in a burger mood. Large dining…read morearea.

Wow, 2 drive thru lanes but the USPS can deliver faster. 10 min and trapped in line so obligated.read more

Worst experience ever! This shouldn't even be allowed to be open…read more Wait for 30 minutes in the drive through to still get the wrong order and then attitude when you are unhappy about it.

1/5 I was extremely…read moredisappointed with my experience at this location. The customer service was the biggest issue. Going through the drive-thru, I was asked to practically yell my order from my car because the employee couldn't hear me. Instead of addressing the issue professionally, the interaction felt rude and unnecessarily frustrating. Had the customer service been better, I probably would have given more grace regarding the food. Unfortunately, the food itself was also underwhelming and didn't seem as fresh or well-prepared as I expected. The most frustrating part is that I drove a considerable distance to visit this location. If I hadn't already made the trip, I likely would have left without ordering. Between the poor customer service and disappointing food quality, I left feeling like I wasted both my time and money. I've had better experiences at other Tropical Grille locations, particularly the Haywood Road location. Based on this visit, I can't recommend this location and hope management takes steps to improve both customer service and food quality.

Went through drive-thru and ordered the roast pork sandwich with no sauce and I specified twice…read moreplease do not add the spicy sauce. I thought I made myself clear, but they took it upon themselves to add a bunch of hot sauce. Couldn't even finish 1/2 the sandwich because it was way too spicy! I've been to this location before and haven't had an issue. Very disappointed.