I stopped at this Mr. Hero location for lunch 1/13/26. I must say, that was the BEST cheesesteak…read moresandwich I've had at a Mr. Hero in years! I was the only one there, but the service was great, friendly & fast. (I tried to call and personally thank the cook/waiter, but he may have gotten busy after I left)

I am rating this from my experience today! My husband went in to order 3 meals and a desert. We get…read moreall the way back home only to realize the meat on 2 sandwiches is burnt, and thrown together. The funnel sticks we paid for was not inside the bag. I immediately knew the black gentleman that is usually there had to be off today. When he completes orders, they're put together just as expected. Whomever was on the clock today filling orders, needs additional training. $35 worth of food we couldn't even enjoy or eat! I tried calling keep going to voicemail, and to COLD to drive all the way back up there. PISSED!!!!

At first, when I saw that the Korean fried chicken sandwich was $17, I was slightly outraged,…read moreespecially since it didn't even come with fries or any kind of side. Then I got the sandwich, and I was like, actually, $17 is a more than fair price, LOL. For a second, I attempted to eat it with my hands, but its size made it an unwieldy experience. So I ate it with a knife and fork. And it was DELICIOUS. The sandwich came with a big piece of crispy fried chicken that the bun could barely contain. The chicken was fried fresh, so it was hot and juicy. In addition to being hot in temperature, it was hot spice-wise. It came with candied jalapeños, soy chili jam, pickles, and Sriracha. The spice was balanced well with some nice sweetness and a tasty kale slaw that added some brightness to the sandwich. Even the bun itself was delicious. The place is mainly a takeout spot, but there are a few tables if you want to dine in. The water is self-serve. There are cups and a sport cooler in front of the counter.

First time here! I was greeted immediately with a smile and a hello…read more There are so many eateries in this area. Today I decided to try food I hadn't had before. I pulled up the Chicken Ranch menu online and decided I would try them. It is a small establishment. Tables were clean. There is seating inside and two small tables outside for diners. The manager was explaining they make everything fresh and offered to answer any questions I had. I took a look at the specials then decided on a two piece crispy tenders meal. It came with a jalapeño corn muffin. It was 10 dollars and I chose a chocolate chip cookie with caramel and pecans in it because, why not. My chicken was delicious. I chose hot honey sauce because I was curious. It was so spicy and cleaned my sinuses right up. The sauce came on the side, thank goodness for that. The muffin was OK. It would have been better warmed. The cookie: sooooo good. Because I was being nice, I gave my kid a piece, but next time I will eat it in the car before I get home, like the pros do.

This was our first time eating here, and it definitely won't be our last! The owner was incredibly…read morekind, welcoming, and helpful, which made the experience even better. The young lady who took our order was so friendly and made ordering easy by answering all of our questions and helping us choose. We ordered the catfish and shrimp pasta along with the Big Back Combo, and everything was amazing! The food was fresh, flavorful, and cooked perfectly. The sauce was absolutely delicious and tied everything together. Between the outstanding food, excellent customer service, and warm atmosphere, this place exceeded our expectations. We will definitely be back and highly recommend it to anyone looking for a great meal!

The food was great! It came out hot and looked delicious. The menu varied and had something for…read moreeveryone. (On my visit, they were out of grilled and fried chicken filets. Very sad.) As we waited for our food, we saw many people coming in to pick up their carry out orders. Ours was for dine in, and we waited quite a while, but I think these orders were being completed before ours began. There was definitely more foot traffic for carry out than to dine in on this chilly Sunday afternoon in Legacy Village. I wouldn't consider this a fast food restaurant as we waited over 25 minutes to receive our food and we were in there for almost an hour. The food quality and ingredients were worth the time and money though! They did not appear to have fountain drinks. There was a cooler with bottled beverages, including bottled water, so I don't think they even do cups of free water (but I didn't ask so I'm not totally sure.) The service was friendly and the employees were approachable and knowledgeable.

Whether you are looking to grab something quick for lunch or dinner Jersey Mike's is always a great…read moreoption. I frequent this location often and the food and service is always great. The ambiance is very chill and there are multiple tables available if you decide to dine in. They also offer a rewards program which is the perfect way to score free food if you are a frequent visitor. My go to favorite sub is #17 the Philly Cheesesteak on Rosemary Parmesan bread (Regular Size). I typically take mine to go so I get lettuce, tomatoes, onion and pickles on the side and this location is definitely a hidden gem in the Mayfield Heights area!

I can't believe the place has been within miles of me for years. Went to get a party box…read more Gentlemen helping was friendly and patient with my questions. Helped me put a small party box together with a variety of subs. This location is spacious, clean, and has a few tables. Fountain and bottle drinks available. Our box of subs was perfect for our small get together. Subs were fresh and had great flavor. Everyone enjoyed them. Will stop to eat in very soon.

This location has horrible customer service. It's been several times that I've been here and every…read moretime is the same. They don't speak, and will continuously walk past you without a word...not even asking if they can help me. Each time I was picking up an online order and went straight to that counter. It takes awhile for them to acknowledge you and if you speak up to get someone's attention, they act like you're bothering them by displaying attitude. They will continue to just have conversations amongst themselves. I've even been on the store when a customer got into an argument with a worker for this very thing. He was tired of being ignored and not acknowledged and he said something to a female worker. Honestly it's a consistent problem and one of the worst customer service experiences that I have experienced.

So much for fast food. What a joke. Plus…read moreHow could McDonald's be out of milkshakes.??? I can't tell you how many times they are out. Or ice cream machine not working. Ridiculous, Today they took my order but by the time I got to window to pay milkshakes were not available or machine broken. Staff was friendly and apologetic so that's why I didn't give you a total zero rating. Fish sandwich was hot so another point.

Great service , staff was friendly, got my order was hot a tasty place was clean and would…read morerecommend it to friends.

Ordered flavors for the tenders and shrimp, didn't get it. Didn't get the chicken wings we…read moreordered. Everything just tasted the same. Spice on spice on spice. Large piece of congealed cheese 9n top of Mac and cheese. Only good thing was the biscuit. Will never order from again.

I've been waiting in this line to pickup a DoorDash order for a little over 40 minutes. I truly…read moredon't understand how this place is still open considering how long they take. Either hire more people or close down because this is absolutely horrible

The worst Taco Bell in America. Employees don't care. Just don't care. Lolligagging Horrible…read moreattitude. Confrontational. Poor management obviously

Came here for free Mike/Michelle sub day. Why not! I get a free sub. So I made the trip. I don't…read morecome here regularly since it's not that close to where I live. Ordered my free steak and cheese medium sub. Waited about 10 mins or so. It was busy around noon on a Wednesday. Staff was very nice. The store is big enough to sit and eat with your family and 25 more people. Layout is easy to figure out. Got my sub and brought it home. Still warm. It's pretty good. There is a cheese sauce with cooked onions and peppers. It's a good size. Enough for lunch. Honestly can't complain nor do I need to decent sub for free. I'd go back and try a sub if I'm in the neighborhood. They have a good menu with lots of good options. Overall good experience.

What a joke. I love firehouse so I stopped in to get a sandwich during my road trip. There were 2…read morecustomers waiting inside already. I ordered an original Italian. 20 mins. It took them 20 mins to get me my food. 3 people working. 3 customers. Who has this kind of time? I would have gone to a sit down place if it was gonna take so long. The food was good.

Pretty solid food and overall good experience. It's a happening place believe it or not. Lots of…read moreyounger kids in there lasted at night but all well mannered. Service was good and they were also very friendly. Food was good- Not the best chicken and not the worst. Canes sauce is where it's at, so delicious for dipping both fries and chicken. The bread was also so delicious! It was like a sweet pretzel with sesame seeds- amazing!

The restaurant was very clean and bright and inviting. The…read morecashier was very patient and helpful with my son as it was his first time eating here and had a couple questions. The food was decent. The sauce made all the difference. The chicken was not as seasoned as I am used to, but I understand many people prefer unseasoned chicken, and I love that for them. I would try this place again, eventually, as the staff was very nice and there are other items I wish to try. I really liked the Texas toast. The sports memorabilia on the wall was cool and the signs were informative.

Great Subway. Nice to see a location you could eat in. Place is clean, spacious, and plenty of…read moreplug in options. Friendly staff. Sandwiches were great/ everything seemed fresh and tasty.

Nicest Subway in the area. It is clean and the employees are always super friendly. Easy and…read moreplentiful parking.