At first, when I saw that the Korean fried chicken sandwich was $17, I was slightly outraged,…read moreespecially since it didn't even come with fries or any kind of side. Then I got the sandwich, and I was like, actually, $17 is a more than fair price, LOL. For a second, I attempted to eat it with my hands, but its size made it an unwieldy experience. So I ate it with a knife and fork. And it was DELICIOUS. The sandwich came with a big piece of crispy fried chicken that the bun could barely contain. The chicken was fried fresh, so it was hot and juicy. In addition to being hot in temperature, it was hot spice-wise. It came with candied jalapeños, soy chili jam, pickles, and Sriracha. The spice was balanced well with some nice sweetness and a tasty kale slaw that added some brightness to the sandwich. Even the bun itself was delicious. The place is mainly a takeout spot, but there are a few tables if you want to dine in. The water is self-serve. There are cups and a sport cooler in front of the counter.

Warning: I'm not sure if they've fixed their system/website yet, but the opening hours listed are…read morewrong. Their website allows you to order online for pickup/delivery past their opening hours, "confirms" that your order's been placed, but since the restaurant is closed, your food won't actually be made... They do provide refunds the next day though! My boyfriend and I still decided to give their food a try despite the order mishap, and I'm really glad we did. The chicken sandwiches are expensive, but have HUGE portions and are very tasty! I love the Korean Fried Chicken sandwich and their mac and cheese, which has an amazing consistency and taste (although it's expensive for portion size). If you're craving a good chicken sandwich - with crispy chicken and full of flavor - this is the place to get it!! Just make sure you pay attention to their hours.

Food was delicious! Seasoned and juicy, best steak sandwich. Highly recommend. The menu looks…read moreamazing, definitely going back For the wings and fries

The food was great! It came out hot and looked delicious. The menu varied and had something for…read moreeveryone. (On my visit, they were out of grilled and fried chicken filets. Very sad.) As we waited for our food, we saw many people coming in to pick up their carry out orders. Ours was for dine in, and we waited quite a while, but I think these orders were being completed before ours began. There was definitely more foot traffic for carry out than to dine in on this chilly Sunday afternoon in Legacy Village. I wouldn't consider this a fast food restaurant as we waited over 25 minutes to receive our food and we were in there for almost an hour. The food quality and ingredients were worth the time and money though! They did not appear to have fountain drinks. There was a cooler with bottled beverages, including bottled water, so I don't think they even do cups of free water (but I didn't ask so I'm not totally sure.) The service was friendly and the employees were approachable and knowledgeable.

Whether you are looking to grab something quick for lunch or dinner Jersey Mike's is always a great…read moreoption. I frequent this location often and the food and service is always great. The ambiance is very chill and there are multiple tables available if you decide to dine in. They also offer a rewards program which is the perfect way to score free food if you are a frequent visitor. My go to favorite sub is #17 the Philly Cheesesteak on Rosemary Parmesan bread (Regular Size). I typically take mine to go so I get lettuce, tomatoes, onion and pickles on the side and this location is definitely a hidden gem in the Mayfield Heights area!

I can't believe the place has been within miles of me for years. Went to get a party box…read more Gentlemen helping was friendly and patient with my questions. Helped me put a small party box together with a variety of subs. This location is spacious, clean, and has a few tables. Fountain and bottle drinks available. Our box of subs was perfect for our small get together. Subs were fresh and had great flavor. Everyone enjoyed them. Will stop to eat in very soon.

So much for fast food. What a joke. Plus…read moreHow could McDonald's be out of milkshakes.??? I can't tell you how many times they are out. Or ice cream machine not working. Ridiculous, Today they took my order but by the time I got to window to pay milkshakes were not available or machine broken. Staff was friendly and apologetic so that's why I didn't give you a total zero rating. Fish sandwich was hot so another point.

This location has horrible customer service. It's been several times that I've been here and every…read moretime is the same. They don't speak, and will continuously walk past you without a word...not even asking if they can help me. Each time I was picking up an online order and went straight to that counter. It takes awhile for them to acknowledge you and if you speak up to get someone's attention, they act like you're bothering them by displaying attitude. They will continue to just have conversations amongst themselves. I've even been on the store when a customer got into an argument with a worker for this very thing. He was tired of being ignored and not acknowledged and he said something to a female worker. Honestly it's a consistent problem and one of the worst customer service experiences that I have experienced.

Great service , staff was friendly, got my order was hot a tasty place was clean and would…read morerecommend it to friends.

It's a wonder how this place is still open. Long waits, incompotent staff, the food is hardly ever…read moreright.

I've been waiting in this line to pickup a DoorDash order for a little over 40 minutes. I truly…read moredon't understand how this place is still open considering how long they take. Either hire more people or close down because this is absolutely horrible

The worst Taco Bell in America. Employees don't care. Just don't care. Lolligagging Horrible…read moreattitude. Confrontational. Poor management obviously

Came here for free Mike/Michelle sub day. Why not! I get a free sub. So I made the trip. I don't…read morecome here regularly since it's not that close to where I live. Ordered my free steak and cheese medium sub. Waited about 10 mins or so. It was busy around noon on a Wednesday. Staff was very nice. The store is big enough to sit and eat with your family and 25 more people. Layout is easy to figure out. Got my sub and brought it home. Still warm. It's pretty good. There is a cheese sauce with cooked onions and peppers. It's a good size. Enough for lunch. Honestly can't complain nor do I need to decent sub for free. I'd go back and try a sub if I'm in the neighborhood. They have a good menu with lots of good options. Overall good experience.

Ordered two meal Italian combo and Pastrami there was barely any meat on the Pastrami meal. I…read morewould like a refund bc the Italian combo had lots of meat disappointing. Lady seemed disturbed bc we were asking her questions about the menu. Could have gotten more food elsewhere.

Pretty solid food and overall good experience. It's a happening place believe it or not. Lots of…read moreyounger kids in there lasted at night but all well mannered. Service was good and they were also very friendly. Food was good- Not the best chicken and not the worst. Canes sauce is where it's at, so delicious for dipping both fries and chicken. The bread was also so delicious! It was like a sweet pretzel with sesame seeds- amazing!

The restaurant was very clean and bright and inviting. The…read morecashier was very patient and helpful with my son as it was his first time eating here and had a couple questions. The food was decent. The sauce made all the difference. The chicken was not as seasoned as I am used to, but I understand many people prefer unseasoned chicken, and I love that for them. I would try this place again, eventually, as the staff was very nice and there are other items I wish to try. I really liked the Texas toast. The sports memorabilia on the wall was cool and the signs were informative.

(This is a review of fast food joint - specifically Wendy's, not to be confused with the finer…read moredining places in the area) I'll step it up a notch because this Wendy's is NOT as ghetto as some I've been in around the 'Heights' area. It also seems like they give two shi%s about the food sent out to customers. Problems in the past have been rectified promptly and even gave us some freebies for the next visit. I guess the only thing I would change would be the parking situation, it gets a little cramped with one of the grocery store exits directly across the street. I will also agree that Wendy's do a great sandwich and as Justin stated: The Spicy Chicken Sandwich consistency is very important to some of us. I'll add the chili as my side and I am one happy camper although the new 'fry' is quite delicious.

We arrived I. The lobby to order just past 2 o'clock in the afternoon. Lobby was empty. Drive thru…read morewas empty. 5 staff members visible inside. One couple in front of us ordering. They did seem to be having some difficulty u der standing the menu or making decisions, not sure which. I waited patiently while the young lady taking their order seemed to put their whole order together slowly. Not sure what the other 4 staffers were occupied with as no activity was visibly happening. Two guys walked in behind me after about 10 minutes. Couple in front of me got their order and refused the sandwiches so we started all over again. No one even made eye contact or said hello, no "I'll be with you in a minute." Nada! I felt it was completely a prejudice issue and no one was going to wait on the white couple. We obliged with what they obviously wanted and left. Plenty of other burger joints in the area. Don't bother trying to get something to eat here. If you are white, no service. If you are other, poor service. Snake eyes whatever you roll.

Great Subway. Nice to see a location you could eat in. Place is clean, spacious, and plenty of…read moreplug in options. Friendly staff. Sandwiches were great/ everything seemed fresh and tasty.

Nicest Subway in the area. It is clean and the employees are always super friendly. Easy and…read moreplentiful parking.