Pros- our cashier had a 1000-watt smile and made us feel welcomed and appreciated. I ordered the Apple Pecan salad and my husband had the current seasonal offering, an Italian Mozzarella burger. Both were fresh and tasty. He said the flavors were "different" but not in a bad way. Bathrooms and tables were clean enough. Cons - Interior is tired, with the non-updated 4-booths-in-the-middle setup. Carpet could have used a sweep-up. read more

Wendy's - Apple Pecan Salad - Burgers Near Me - Ridgeland, South Carolina

Horrible drive thru. We were in line for at least 20 minutes. Even when we got to the speaker, it took several minutes before we were acknowledged and then another 5 minutes before she took our order. Drive up to the window and paid. Waited another 5 minutes or so for our order. On the positive side, the food came out hot and was pretty decent. This was at least 30 minutes of lost road time waiting for a drive thru window order. read more

This is a new looking resturant. The shame of it is trash cans were full, bathrooms were filthy, staff had a horrible attitude. If you still want to eat here, better check your order, for some reason or another the staff can't decipher what the order screen is showing them. And when you catch them with a wrong order be prepaired for an attitude, she actually threw the salad she had missed at me. Also, they seem to not follow standard food sanitary practices!!!!!! They dont wear hair nets and have weaves down to their waist,,,,, rubbing on your food!!!!! read more

(9/30/2023) we stopped through on a road trip. Needed bathroom, food, and fuel (Bebop's is next door). Location is very convenient off I-95. It's pretty trashy in and around the facility, and j mean liberal trash. Filthy bathrooms, no paper towels. Tried the Ghost Pepper Ranch Chicken Sandwich and it's pretty damn hot. This sandwich has four layers of heat--the spicy chicken with its white cayenne and black pepper heat--plus three more layers of a ghost pepper cheese, crispy onions that are ghost pepper ranch seasoned, and ghost pepper ranch dressing. It got painfully hot towards the end, as the heat is a builder. Recommend a Frosty to go with it for the coolness and casein to break down the capsaicin. read more

Wendy's - Ghost Pepper Ranch Chicken Sandwich - Burgers Near Me - Ridgeland, South Carolina

This is my favorite Wendy's. Ever! I never thought it could get better, and then y'all recently updated the taco salad. I've been getting the taco salad for over 30 years and always loved it. I love it even more now. Every time I eat a this one, I always have the best service and high quality product. I also love that I can see how clean the back of house is through the drive thru window. Keep up the great work and I love the new remodel. read more

Worst experience at a fast food. Went to fill my drink, over half the options are unavailable. Once I find something that is available, it sprays bright Orange Fanta all over my brand new hoodie and shorts. Guy behind the counter said, "Oh yeah, sorry, there's nothing we can do." At least put up a sign!!! That's the logical thing to do. Then half of my order was wrong, fries were cold. read more

Stopped here after grabbing some gas on the way home. Overall, the place is nestled right off interstate next to two different gas and convenience stores, as well as next to a McDonalds. I ordered a JBC and a chicken sandwich. The food was okay I suppose. It came out fast and overall I would say it was the standard food you'd expect from your home field advantage Wendys. Nothing more or nothing less. One of the buds in our party walked in and reported that the service was slow upon entry into the store, and that the Coke freestyle machine was nearly out of every flavor possible other than most the normal standard issue colas. The food tasted good. A little on the skimpy side overall but it did the job. read more

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There is no changing table very inconvenient when you are traveling with a family. Food was fine but how is there no changing table.

The French fries are perfect every visit Food always hot The main young man that takes the orders "T" always has a radiant smile on his face ! The only thing that needs fixed here is the very loud religious music If I can't hear the person across from me .....please. read more

Service is shit, the last stopped taking the order in front of me to talk to a coworker just walking in about her new hair. They they took 18 mins to get food for 2 people in front of me and myself! They have 8 people in here working and 4 is just standing around talking. Worst Wendy's around read more

This place is disgusting. Trash all over the floor. The drink machine has never been cleaned. The bathrooms have not been cleaned. There are more employees standing around than actually working. read more

DO NOT STOP HERE! Worst decision ever! We stopped here on the way home to Charleston. We ordered and sat down to wait for our food. We then realized we should of NOT. I for sure will not return to this Wendy's. Dave would not be proud. The place was filthy. The trashcans were overflowing, the tables were dirty, trays sat on empty tables, flies were in those areas, the floor had trash all over. The area where the lids and straws were, was gross and the straw papers were all wet. The bathrooms were just as bad. Trash was overflowing, the floor was wet, and the toilet paper was empty. Great job! The kicker is I never saw an employee walk ONE time out into the dining room. There was plenty of people working to where that was not an issue. We asked for napkins, we were told they were OUT????? RUNNNN!!!! read more

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I know it's fast food, but do they even TRY to make a salad? I've always liked their Taco Salad, but I got home and found barely any lettuce. NO meat in the chili, just beans and sauce. Chips were stale. I could only eat half. read more

after driving for hours halfway through a very long trip. I wanted to stretch my legs and get some Wendy's food. I went inside to the counter. An employee working the drive through widow started complaining loudly so I could hear her that she wouldn't take my order when a nice man asked her to. yelling that -couldn't I see the sign at the door. No lady. I didn't see the sign. I just got off of a working overtime week. didn't look at the sign. I am exhausted. I walked right by it. what is happening to the south? we used to be kind to one another. now you can't even approach someone and tell them the inside isn't open??? I know they don't get paid much. I work in a shit job too. respect. we all need to respect one another. sad scene. read more

Oh my! The trashcans were overflowing! When i say overflowing, i mean, over the top to piled on the floor. Every one of them. I kindly told the people working there in case they just had not noticed. They did nothing. The ice machine was out of ice. I kindly told the people working there. They did nothing. We ordered a hamburger, fries and a salad. We got two chicken sandwiches, gave up and left. There was a big argument among the workers. That was not to pleasant either. read more

Straight ridiculous. We ordered our food ( which was fresh) pulled up to the window to find kids working (which was not the problem). They first gave us our drinks, then we waited. They were talking about when they work what they were doing while waiting on our food to come up. Mind you at this point no one have token our money. One girl was texting on the phone and the others were in a circle talking. We them received our food, once again waiting for someone to take our money. They looked at us three times at the window only to say "what did we forget" I nicely told her our money and they looked confused. I told them no one took our money to pay and if we bad people we would have left without paying. The food is great however the customer service was lacking so much after asking three times for ketchup and mustard we only received ketchup. read more

This place is filthy - inside and out. We did not eat here as we couldn't trust the food with such gross floors, bathrooms and SO much garbage out in the parking lot and just in the woods. Come on- CLEAN IT UP! read more

Stopped here to take a break from driving back to Florida. Unfortunately I left my phone in the car when I went to the bathroom as there was tinkle all on the floor around the stall, as well as it stunk of urine. I did, however, get a picture of the parking lot, as it was littered with rain soaked, sun dried trash (cups, cigars, cigarettes, diapers, etc). From working in the restaurant business before, I know that this (parking lot AND bathroom) should be a morning chore, like counting the drawer and turning on the fryers. Sucks to see businesses slack in such a simple way. read more

Wendy's - Burgers Near Me - Ridgeland, South Carolina

Bathrooms were clean. Men's was out of paper towels. No wait to order but a huge line built up while we were waiting for our order. Employees not particularly friendly but not rude, either. Food was fine, fries not salted, lemonade was weak but the sandwiches were all correct and super fresh (almost too hot to handle when we got them). I wouldn't go out of my way to stop here, but I'd eat here again on a road trip. The have a Coca-Cola freestyle machine. Gas next door was very convenient. read more

Polite and courteous employees is what I encountered. A simple smile and a professional demeanor goes a long way with me, and that's exactly what I experienced here. My food was hot and taste as well. read more

What a great employee at the drive though window. The receipt says her name was Deanna. Really professional and patient while I wanted a second to look at the menu. I didn't go inside but the service at the drive through was great. read more

Grilled chicken sandwich was disgusting and the ladies restroom was horrible!Do not stop here!

Went thru the drive thru tonight and the girl working the srive thru on 1-10-2023 at 730pm was Super Rude!! Didnt ket me finish my order cutting me off, I said i had not finished ordering, she sucked her teeth and said " What else?" Real nasty and didnt want to hear anymore... i had just barely pulled in saying and started my order when she started in. As of taking a food order was so painful to her to do. More and more lazy kids working there with atitudes!!! read more

Everyone that works here is kind. It was very clean. We were greeted so politely when we walked through the door. Thank you.

Excellent fast friendly service! Food was hot and delicious. We had six people in our party and each person's order was put in a separate bag. Made taking it to the car for travel very easy!! read more

We stopped at this Wendys while driving back from HHI at around 6:30 on a Saturday. There was one car in front of us in the drive-thru and they moved pretty quickly. Service was typical of a fast food joint. The kid taking our order wasn't the brightest bulb. Us: We'd like a grilled chicken sandwich with No mustard and no mayo. Kid: Would you like honey mustard? Us: Is that mustard? No. Mustard. Then we had this exchange... Us: We'd like a small chocolate shake. Kid: We don't have chocolate shakes. We have frosties. Us: Um...ok We were a bit worried that they might screw up our order, but thankfully that did not happen. Everything came out right...the food was hot & order was correct. One thing I like about Wendy's is that you can choose small for your combo meal instead of just med, large, or super size. All in all, this was an ok place to stop for a quick bite on the go. read more

Same as most reviews terribly run by horrible employees.. just sitting forever when it's open and people inside, 10pm and says closes at 11pm. No one helped me, saw me sitting outside window and wouldn't come, asked one person who came out if still open and he said I dunno as he went to the window and was climbing through the drive through window.. what a mess smh read more

This place is disgusting. Trash stacked up against the building overflowing. Bathrooms out of toilet paper and soap but plenty of toilet paper all over the floor. Way to manage a pandemic! We left without even ordering. Can't imagine what the kitchen looks like! read more

Zero stars if possible. Sat in line for 30 minutes in the drive through for a lady to come out and say "we closed. no employees and I been here too long" She didn't even tell the rest of the line she just hopped in her car and left read more

Unbelievably rude. It literally took 45 minutes with five cars in the drive-through. They took my money but didn't bother telling me that they would not be able to fulfill my order. read more

Wendy's is Wendy's. Usually good for a fast-food burger place. Better than most others. However, they can be a bit inconsistent based on local management and staff. read more

Terrible experience. Awful customer service. We had to ask for multiple items that were forgotten and the employees were not kind about their mistakes. Employees were also not wearing masks while making and handling food. read more

Rude employees. They got my order wrong and when I went back to let the lady know.. she rolled her eyes and said that's not what I said to her. I have never experienced poor customer service like this! Definitely avoid... you're better off going to the Burger King down the street! read more

Absolutely horrible. The bathroom was messy. The towel dispenser was broken. The cashier was clueless. Our orders were COMPLETELY wrong. One was supposed to be the bourbon bacon burger and the other the new hot honey chicken sandwich and they gave us both plain single cheeseburgers. Because we were traveling we didn't know until on the road. Never stopping here again. read more

Would avoid this place. Ordered 2 chicken sandwiches, one had a hair in it, the other had a bug. Went to ask for a refund and the manager was a jerk and was reluctant to issue a refund. I don't hold fast food to a high standard but this is place is unsanitary. read more

Great customer service. Lady who seemed to be in charge was exceptionally polite to not only customers but also her employees. Enjoyable dinner to not hear yelling and fussing from the back! read more

First things first. It was 9:30 at night and I didn't expect much coming from this Wendy's because I've been here before and I was disappointed. But let me tell you something! The food was great! it was fresh! And it was just like the picture on the menu just about . And the service was great. I came in on a Friday night right around the end of april I believe and the employees were focused on drive thru, I seen the drive thru was busy but not the lobby. So I asked if they were open and the manager on shift told me give him a second and he walked over from the drive thru and told me they were. Offered me to try one of their new menu items, but I just ordered my usual a Dave's triple with baconator fries and everything was so fresh! When he was taking my order he was very thorough, and I could tell he's worked here before, he was a new face and he was quick with getting my order to me. He told me it would take awhile for my food to be up because it was cooking fresh and I had no problem with that. The mens bathroom could've been a little better. It was clean, but the paper towels weren't inside the holder, and the urinal could've used a wipe down. But the trash was taken and didn't smell or looked like it never had been cleaned. It's nice to see that the service has gotten better and the food has definitely improved. Whoever has stepped into changing how this establishment runs is definitely getting things going in the right direction even if it's not immediate. When I was just about to leave I went back to order a chocolate frosty and I can tell you for sure that was the first time in a long time I enjoyed my experience here. Im always in and out of here since im frequently on the road. Hope to see and feel the same experience when I go back! Thank you Wendys in Ridgeland for making this Trucker feel respected and appreciated for doing business!! read more

I WOULD ADVISE EVERYONE NOT TO STOP HERE TO EAT! Order wasn't right at all...so I drove back went inside..stood at the counter for a few minutes before the mgr on duty come from outside. so im telling him my order wasn't right..this fool gonna say " what's wrong with" with a smirk on his face..if my order was right I wouldn't be back here..so he was like can make over the burger and THATS it..so I said the fries are cold and old..so want fresh fries...his response "well it's gonna be a while cause the grease needed to be changed " which was a lie..so I told him just give me my money back..so I lef..I WILL NEVER STOP AT THIS PLACE OF BUSINESS EVER AGAIN! read more

Gravy on biscuits and gravy was awful. Floor dirty. The only reason I gave one star was because I couldn't give it zero.

Overall good for a Wendy's but my chicken sandwich had to much mayo and the fries were a little light on the salt needed some more but overall good read more