This Wendy's is one that has been here for a very long time! I came to this Wendy's multiple times as a kid! And I decided to come here today for some lunch before going to see a movie with some friends. I was quite surprised when I came inside and saw the place looked Very different from my memory! The interior was completely redesigned with wooden tables and chairs and the back area that was once separated was now completely opened up! I will say, the wooden chairs and benches are much less comfortable than the old cushioned ones they had before, seems like they simply went with a cheaper and easier to clean option, but that's just my guess. I ordered the Baconator with fries and they were both just as good as they always are at Wendy's. I've always been a Wendy's fan and this one is no different. Tasty food, reasonable prices, and good enough atmosphere. It's comfort food at its finest! read more

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If you order a burger say you want your patty from the middle of the grill. Otherwise they're going to serve you chili meat. They're not supposed to serve you chili meat but that's what I get every time I go. I used to work the grill and it goes raw,medium,done, well done. Well done goes into a pan that's later chopped up for chili. They're actually serving these super well done almost burnt patties. read more

The customer service was awful. Food was not ready on time. Employees did not have own gloves. The manager did not come up to the front, we waited almost 45 minutes just to get our food. This Wendy's need a whole new team because on August 23 today at 1:17 PM this staff is not polite. They're rude to their elders. They don't give us the bathroom codes they keep the key away. I will not come back to this Wendy's again. The food is never ready on time. You will get a burger hot but your fries cold or you will either get your fries high or your burgers cold, i'm 65 years old and no way I feel OK with Hispanic workers being racist towards blacks. This store needs to be on their investigation. read more

Terrible customer service, I ordered food on August 23 at 5:19. I didn't get my food until 5:50pm , my kid came in and asked to use the bathroom. She said they didn't give her the bathroom code because she didn't buy food when I come in. They still didn't give me the bathroom code. They just opened the door with the key now if I'm being honest, I felt racial discrimination, but since they always say don't pull that race card how about you as a black person go in there and see what I'm talking about everyone that works here has bad customer service. I've been here at different times and it's always been bad this store needs to change. read more

This store consistently forgets all the food you have paid for. The current expediter, quality checker/supervisor in the evenings should probably get fired. More than 3 times my drive through order has been missing multiple items. Didn't complain because its a 10 minute drive to go back to get missing items. By that time I make it home, whats the point to go back because if they fix the errors the rest of your food is cold. Highly disappointed because so far every visit has resulted in getting robbed in the last 6 months. No longer going back read more

3 times I came here and each time I was missing food. The first time it was a chicken sandwich and my drink was wrong, she fixed it but seemed mad because she asked her coworker if she put the food in the bag, her coworker said yes I did, I remember putting it in there. I was about to show her my items and receipt when she opened her window again but as soon as she opened it, she just gave me my stuff and said here you go. I thought, okaaay...? lol not my fault you guys forgot my items that I paid for, but whatever, I figure it happens, people have bad days, it's fine. 2nd time it happens, it was just a cheeseburger, so I sent my son in for it. He got his burger, no big deal. He did mention that the lady seemed mad, but I told him they're probably busy. The 3rd time, I had it, and I made a mental note to never go back to that location again. We ordered lg biggie meals, and a lg Asiago meal. The fries were different sizes and we were missing some food items. I go inside and ask if they can fix the fry size and they said the fries are the right size it's just a different packaging due to it being for a biggie meal. Cool, I didn't know that, I'm not going to argue that, but can I at least get my missing food. She says she swears she put it in my bags but whatever, sure. I was like what?! Mental note, she obviously lacks accountability and I don't want to encounter her or her staff again because they were all rude, except for one sweet lady who apologized and said she understood why I was confused on the sizes bc the lg biggie fries look medium. Used to be my favorite location, idk what changed. read more

The store was clean. The soda machine was lacking. Most of the soda selections were empty. It wasn't like the restaurant was busy.

So I'm definitely upgrading Wendy's to a four-star from a one-star because I went in there today to see what they could do I could do about them giving me the wrong order last night and I had my receipt I even had my Yelp review pulled up I didn't even need to show it to him I asked for the manager she said what can I do for you and I said well last night and she says no she goes I was here We you came to the drive-thru I know we made a mistake well let me make you a new one. So within 3 minutes I had a fresh hot chicken asiago club made for me and they threw in french fries which the night before I ate the fries I did not eat the burger LOL so do you Wendy's on McCarran if they make a mistake just go in and talk to the manager and give them the chance to fix it. read more

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Went last Thurs 12/18 early evening - drive through employee doesn't know how to be polite you could tell he hates his job. Kept cutting me off while ordering - had to repeat my order reiterating requests because the screen wasn't right. Get to window - no hello just a hand - I said hello he just looked at me. Then the food - burgers were so dry, lettuce tasted like the preservative - so gross. Fries were luke warm. 1 napkin asked for more got 2 more... YIKES won't be back Customer service is still important and food should be edible! read more

Food and service were average. Nothing good or bad - made it through the drive through in just a few minutes to pick up our mobile order

I tried Wendys new chicken fingers. They are horrible. One of the fingers was chicken-skin rolled up to look like a chicken finger. Wendys used to be a quality restaurant. After they removed their salad bar, it has slipped in quality. read more

If i could leave negative stars, i would. so first i walk in and we order on the kiosk. only one was working and there was like 10 people bruh. and then we ask for the cups and the lady at the desk says "uh for what" after telling her multiple times we had ordered on the kiosk. She continued to give attitude and treated us horribly. Then when we went to give us our food it was all incorrect and bruh everything was going wrong. And now theyre all out of special frostys. And they didnt ask if i wanted my money back or even a replacement so i just spent all that money to get nothing. no offense but you guys need to treat customers nicely. read more

Wendy's - Burgers Near Me - Sparks, Nevada

Probably the most nostalgic of the Wendy's in town for myself. I used to come to this one quite often as a child, and they have updated the look over the years to be a bit more modern. The food is what you'd expect from Wendy's. When you get it. This particular Wendy's has had the trouble of getting my order right, nearly every time I've come through on recent years. The employee who does breakfast always sounds like they haven't slept in a month or in the case of my last visit, is vogurously eating something wild trying to communicate through the very quiet speaker. This pass through however, the person at the Mic was painfully whispering and it was a rough time even getting our food. The food came in a back absolutely DRENCHED in oil, one of the bags were literally leaking hot oil and pretty much stained my pants. I'd recommend at this point, any of the other numerous fast foods nearby if you can forgo it not being Wendy's. read more

They forgot my boyfriend's baked potato and he was so so sad. Thanks Wendy's for making a grown man cry.

yum wendy :3 food is ALWAYS right and ALWAYS delicious, come here all the time! i hope this location never closes

Placed an order tonight and handed this lady a $10.00 bill. She has an issue with a very small corner that was torn off (I didn't even notice it). She told me she could not take this because of the torn corner. I asked why. She said the money has to be in perfect condition. I said this is beside a corner slightly off that's not even noticeable. She then told me if she took it, her manager will be so upset with her and that this employee would have to trade her manager with a better $10.00 of her own money. I said that is so crazy. That $10.00 is in good shape and is perfectly fine. She said well nobody wants money with a town edge anyways. I could not believe what was going on. I have her my debit card and told her I was going to leave a review. THEN when I got home, I noticed she forgot to give me sauce for the chicken nuggets. Unreal read more

Wendy's - Employee - Burgers Near Me - Sparks, Nevada

The employees here don't even know what's on their menu, including the manager. Several people ordered the Frosty and they didn't have a clue even when you showed them the picture sitting on their counter, it was pathetic. And that includes the manager. Finally a white employee came over to help, although she wasn't that smartest one there either. What is wrong with these employees? And what is wrong with the owner that they can't hire people that actually know what they are doing??? The fact that a majority of them can't speak English doesn't help. If you can't speak or understand English you have no business working there. They stand there looking at you with a snotty attitude. Also most can't even bother to learn some English which is absurd. If they want to live here and work were, learn the language it's just that simple. read more

We Went to Wendy's really late one night and the guy taking our order was so nice and he was helping/doing everything. We appreciate how hard he was working so late at night. read more

This is my go-to location for Wendy's. It's quick and convenient - there's rarely a long line in the drive-thru. The staff have always been friendly and I don't think I've had a wrong order. I usually go for the $5 Biggie Bag and a Kid's Meal for my daughter. The prices are definitely worth it for a quick bite to eat! The food is always hot and tasty. read more

I keep trying this location but their burgers are terrible( so mcarran) Its definately the buns. They are always stale. I keep trying but always disappointed. Probably better in other locations. read more

Order 5 meals here and not 1 sandwiches were made right. Tried calling multiple times and no answer. Disappointed..

It was ok stopped on the way home and got baconator fires which are fries topped with nacho cheese and bacon bits and also nuggets that I shared with my kids. The fries were really bad and I gave them to my daughter and the nuggets were ok. read more

Wendy's - Baconator fries. Not very much topping at all. - Burgers Near Me - Sparks, Nevada

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I know I'm not the only one that they get my order wrong almost all the time now I'm going g to have to check my food.

Apparently these people don't know what the word "only" means. Hire people who speak English if they don't know what "ONLY" means. If someone orders a HAMBURGER and asks for ONLY ketchup and pickles... WHY WOULD YOU PUT TWO SLICES IF CHEESE ON IT?!? Then you expect the customer to drive 14 MILES to get a replacement hamburger when the ice in the drink has melted and the fries have gotten cold. Are you kidding me? Yep. That's what employees want a pay raise for. When restaurants do this crap, they need to reverse charges on a credit card or mail out a gift card out for errors on cash orders. NOT simply say, "drive here and we will exchange part of your meal....". read more

Wendy's - A HAMBURGER with ONLY condiments. Oh yeah. They put cheese on when I ordered a HAMBURGER so I guess that makes it a CHEESEBURGER. - Burgers Near Me - Sparks, Nevada

We Love this Wendys for a Hot, Tasty Breakfast. Both Elizabeth and Angie work the drive thru. They are very Bright, Beautiful, Professional. They always greet us with Wonderful Smiles. The Honey Chicken Biscuit for Me. The Baconator for my Guy. Great Food and Excellent Price. Thank You Ladies... read more

This is the SLOWEST fast food restaurant I've ever been to. They never have pick up orders ready.

Wendys is great. Especially when I find a piece of glass in my fries. Called the store to tell them and she said maybe one of her lights that keep the fried warm broke.... nice. Just what I ordered. Fries with a healthy splash of broken glass. read more

Wendy's - a tiny piece of food on a counter - Burgers Near Me - Sparks, Nevada

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Their commercials are right...their fries are hot, crispy, and much better than McD! Just wish their burgers didn't taste funny.

Don't get food here after like 11pm. I've routinely gotten stale fries and food every time I've ordered after their busy hours

I don't usually leave reviews, but I am tired with this particular Wendy's location, every time I go there, there is an issue with my order missing something, I always stop in the parking lot to verify the items and I need to return and tell them, today my brother had the same problem and when he went back, the manager Abigail didn't believe him and charged him for the missing sandwich, unbelievable, this is the only location that has this problem, you can even see other reviews about the same thing. I understand is a fast-food place and mistakes can be made but with this location is insane how often it happens, I am now thinking the staff is just doing it on purpose or taking advantage. read more

Wendy's is my favorite fast food. You can't beat a hot potato and a cup of chili on a cold day. They also have the best salads and frostys. I don't know why Wendy's gets bad reviews. If you expect fast food workers to suck up to you maybe you should start going to places that you have to tip for everything. This is food fast and it's pretty good and cheap. read more

Ordering seemed to be a bother if you are ordering for more than one person. Asking for an extra bbq seemed to trigger some sort of trauma. I even asked during ordering so they could charge me extra if need be. Drive thru attendant is definitely in the wrong role. Food was good, but not so much to overcome the rudeness. There are other options close. read more

Incompetent young girl manning the drive thru on Tuesday nights. It's always the same thing. Have to repeat myself 20 times and she sounds like she's under the influence. I pull up and she's eating a frosty. Do better Wendy's. read more

horrible service and food. Rude cashiers Juana iguana y Abby gorda really rude cashiers. They are always in bad mood given people bad attitude & bad service by fighting with the customers. The upper management has to do something about this rude employees. read more

This was the first time I have tried this location, and I was not impressed. The young man taking our order struggled, I am guessing because he was still learning the position. This wasn't a problem for me. Once we placed our order, we tried to find a table that was clean, but this turned out to be a little difficult as there was something either on the tables or the benches/chairs. I eventually cleaned a table and benches using a napkin with some water on it. When our order came, there was no kids frosty, as ordered, nor was there any sides of ranch. The queso burger was disappointing, as it lacked the queso sauce. While eating I watched a young man cleaning the tables. To my surprise he was using a dry rag to wipe down the dirty tables. read more

I'm giving this to stars because the restaurant looks nice, however the food is disgusting even by Wendy standards of course tried to fill out the survey but it kept hanging up on me so that didn't help. The problem is the food was old when I got it and was cold at that. I get that they try to put down a tray and put some french fries and a coke and wait for the burger oh, but when the burger is going to take forever the french fries that I got we're just cold. I felt bad because there was only two or three people that I could see working and I knew they were working hard. So I ordered some nuggets and a small hamburger throwing out my French fries but they did the same thing they pulled the Nuggets left them there for several minutes until my junior hamburger could be made quite frankly I felt nauseous afterward and I will not be returning read more

Completely tired of it, usually they mess up my order and I let it go, it's fast food so I try not to get too upset. But this time I was pissed! Shout out the the manager Juana! In the worst way possible. Not only was she not kind, she also stood there and fought with me about a combo upgrade I paid an extra 1.20 for a large and got mediums. Once I went back to get it fixed she kept jilting the food at me telling me I was wrong. I've literally ordered the same thing from them for 4 years I know when I'm being cheated and I didn't pay for a small fry I paid for a large. Never been given such disrespect before. Peace Wendy's I won't be coming back but I will let every social media out there know your trash at least in Nevada read more

Just to say that better training needs to be done. I stopped in the drive-through this morning to make an order. A young blonde-headed Caucasian girl at the window was terse and I thought I was talking to a robot. I asked if there is a straw in the bag, and she says no there is a spoon. I sad I prefer a straw for the frosty. She throws it in the bag. I say thank you, and she just starred at me. HELLO! young people whom haven't learned proper etiquette, the proper response is "You're welcome." Then train your employees that when giving back money, DON'T balance the loose change on top of the bills and hand it to the customer. Often it falls on the ground or inside the car. Put the change in the customer's hand FIRST and then place the bills on top. This drives me nuts that you haven't learned a simple common sense approach to prevent dropping the change. read more

This is the worst wendys I've ever been to! I'd say they have about a 7% chance of gett8ng your order right the first time and a 25% chance of them refusing to fix it. Please stay away. read more

I went to my local wendys after the gym, and the lady at the drive-thru stated they are not taking orders. 7/15/23. it was 12:15 am. what gives Wendy's?!?! Hours state location should still be open. Looks like only food delivery service were being served. they had cars waiting on orders. why?!?! read more