The workers there were great. The store manager was super kind, respectful and helpful. The facilities were very clean as was the dining area and parking lot. The food was quick, hot, and our order was accurate. We will be back for sure. read more

Girl in drive through was rude, didn't want to be there and was mumbling under her voice even though I stayed polite. Also they charge over 50 cents for one sauce packet which drives me crazy. Also they forgot my nuggets. read more

Server was very kind. $4.30 for a medium ice tea is ridicules. Never again. They prey on the highway travelers.

They have very good customer service my family loves coming here the manager always check and make sure we are happy with or order and the food is hot and fresh. read more

Slowest service ever and Jazmin should be retrained on some customer service and courtesy. Seems to have a chip on her shoulder, she is just rude. read more

No stars on customer service. Idk what happened but for the past month the drive through takes about 30 mins max. I know there not short on staff I can see all the workers. I think who ever working in the drive through is not doing there job right and making Wending company look bad. I honestly love wendys the best burgers. Just the service and the way they talk to you it's really unprofessional. I drove off after talking to the girl in the drive thru I know she was going to give me my order correctly. Like no thank you girl. This happens February 11 at 1:20pm. read more

We ordered a small chocolate frosty(free with promo), a 6 piece regular flavor chicken nuggets, a Junior cheeseburger, and assumed for 3 ketchups from Wendy's drive thru at 4431 E. Waterloo Rd, Stockton, Ca 95215. We paid $6.48 and 0.50 tax on 7/22/22 at 12:44pm. Store 8602. In addition to the food itself we received: 1 brown paper napkin (unlabeled) 1 Plastic spoon, black (Labeled I13) 1 Clear plastic bag wrapper for spoon (unlabeled) 1 small waxed paper cup (labeled 650328H) 1 Plastic cup cover (labeled PS-6 6 8) 1 Bleached white paper receipt. 1 Waxed paper chicken nugget container (labeled 20027497 324 10 copyright 2020) 1 BBQ dipping sauce plastic container (labeled 12909) 1 BBQ sauce foil-type cover (packaged by MFG#476 24.9 grams "4S") 1 Bleached white waxed? Paper burger wrapper (labeled 2013 Oldemark LLC) 3 requested ketchup packets in foil-type packaging (labeled as "ketchup" packaged by MFG#476 "1Cw") 1 Small-Medium size brown paper bag (labeled 5# item count 1-2 100% recyclable, 40% post consumer recycled content, made by Ronpak in USA c2021 205122205321) The order was accurate and of good quality/taste. The drive thru was slow at about 10 minutes. read more

Wendy's - Single use packaging from order - Burgers Near Me - Stockton, California

Exceptionally clean and well run Wendy's location. Stopped here for lunch on a weekday. Friendly staff with clearly hard working manager/franchisee onsite. Food was hot and fresh as it should be. Stop here for sure read more

I ordered "son of baconator" for3.20 2 juicy beef patties melted cheese with bacon in every bite Defenitly worth it i was out the drive thru within 2 minutes great service Would go again . read more

Not usually one to comment on fast food places as they are pretty average but I do have to say that the manager, Chao, was fabulous! The customer service, patience, friendliness, etc. really made a difference in our experience here which is why I knew I needed to review this Wendy's location. Thank you Chao for making this stop so memorable! read more

Hands down the best Wendy's in town. The last 2 visits have been superb, everything hot, fresh, and no overspill on drink. I don't know if this Wendy's is under new management but keep up the great work! read more

Typical Wendy's. Nothing special or bad. You know what you're getting from this place. The drive through was SLOW! The drive through at McDonald's next door was pumping out cars all while Wendy's was moving at a snail pace. I was able to write this review and still have yet to get out food. Can you say SLOW! I read more

krabby patty meal is a rip off!! they have the nerve to charge $16 for a daves single cheeseburger, small fry and a frosty there is nothing special about this meal this location doesn't even offer the frosty as they are out currently and don't mention it until after order is paid for then the food itself tastes old which is crazy because of how long i had to wait for it!! ordered ahead in the mobile app and couldn't pick up in drive thru as wait was too long still had to stand in lobby for 15min while they made everyone elses order first. whole experience was disappointing no offense to the workers they were doing the best they could but wendys im going to need my money back. read more

Asked for a chicken sandwich got rotten tomatos. No one had a sense of quality control or healthy public food service in mind. read more

Wendy's - The tomatoe smelled foul.. poor customer service. - Burgers Near Me - Stockton, California

I am so...MUTHA-phuckin confused at what I received in my order this evening. All of my food was super bland and cold- seemingly no seasoning at ALL. I was completely flabbergasted by the baconator fries I received. The cheese sauce tasted like cheese water, fries seems day old, and they legit put two and a half full pieces of bacon on the fries. I definitely thought it was supposed to be crumbled. But that's what I get for not eating at home. read more

Wendy's - Google image - Burgers Near Me - Stockton, California

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This place sucks. The foods good but it takes for ever to take ur order. I had to wait for the car to pay in front of me before I can even order. If it wasn't for my son liking there nuggets I wouldn't bother here. read more

I went to get 4 of their 4x4s today at 10pm.. The girl who was helping us kept typing the wrong thing and blamed us for her mistakes then she got mad because I canceled some fries and she called her manager to cancel the fries and me as a manager it was so unprofessional the way she yelled she needed a code because "we kept canceling stuff" and the manager yelled also very load saying she was going to throw water!! and was very rude!!... then when we got to the second window the lady that gave us our food was rude as well. Then wen we left they didn't even get none of our order right!!! Worse customer service ever and I've been going their for years.. never had a complaint until today!!! So unprofessional and rude!!! Worse manager and customer service.. read more

Wendy's - the receipt for the restaurant - Burgers Near Me - Stockton, California

Wendys drive thru on Waterloo way served me some Garlic fries that was some undercooked fries with some Garlic sauce lathered on top. The drive thru folks working the window after 7pm are lacking read more

We waited forever to order for dine in. The girl who was taking our order was vaping and blowing it outside the drive thru window! Customer service sucked read more

Very nice location with a view of some open space--great if you have a dog with you!The interior was clean with comfortable seating.We had cookies and coffee.The chocolate chip cookies are larger sized and have large chips in them--better than McDonald's and Carl's Jr.The coffee is good and comes in good sturdy cups which are great in the car.The women's bathroom could have been cleaner though. read more

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I'm giving this a one star for lazy employees. I was the only one in line and wanted to order a burger in the morning. Which I do often with my work schedule. She told me it'd be 10 to 15 minutes. I know it takes longer to make burgers in the morning but I really believe they extended that so they wouldn't have to make it and I would leave. No way would take 15 minutes and she do that read more

Wait times are always insanely long there was no one infront of me and it took 10 minutes to get my stuff and it wasn't even a big order it was just a single meal for one person. Plus not to mention the morning staff are incredible rude read more

Be careful. Menu prices say One thing and they will ring you up another price higher. I asked why once and the lady on the register said "oh that's because of tax and stuff" I'll never go back. Highway robbery... LITERALLY!!!! read more

I ordered a #10 an it was not correct the cashier was rude at drive in , i had to turn around an go back to Wendy's for them to fix my order then form them to still not get my order correct , Wendy's need to hire better people that care about their job that why people dnt like fast food or the service smh ‍ read more

Wendy's - Foul - Burgers Near Me - Stockton, California

Went through the drive through placed my order asked several times for no cheese on my meal and the person that took my order repeated it back to me. I am lactose intolerant so when I got back on the road and went to eat my meal I had to throw it away because it had cheese on it I called the manager and was told I would get a free meal on my next visit. I will update this review if that is the case. read more

Came to get dinner our hamburger patties was like hockey pucks . Our fries was soo salty you couldn't eat them . Also when we was at the window no one said a thing to us but the total no thank you no nothing they just walked off Like we wasn't even there . Very disappointed I read more

Lowsy service. Will never go back to the one on Waterloo. The one on March is o.k service is fast there. Meals r hot and freshly made. So if u want Wendy's stick to the one on March and shine the one on Waterloo completely. read more

Wow, the customer service young lady that took our order, Sonia, was horrible. We went in last night, last Friday evening, and she had her visor so low she couldn't even see us unless she lifted her head up. Then she kept saying is that all after each item I ordered. She was not the customer service type. read more

On March, 29 at 9:40pm two cars speeded and swerved passed my car with my family in it. I told the person at the drive thru that there was an alarming situation going on outside. She paused and came back to the intercom giving me attitude asking if I was going to order or not. While from the two cars that swerved through were right outside their window causing a scene. A man violently pulled on the window and shouted obscenities. I don't understand how the Wendy's employee felt I was more concerned if I had an appetite over regards to my safety. And even then the woman got my order wrong. And there was a lot of unprofessional arguing between the staff whether which employee should do which job. read more

There is nothing worse than getting your order, getting in your car, getting back on the freeway, only to discover that you were given OLD, Luke warm fries! The oil was saturated into the fries!!!! Yuck!! The grease is even stuck on the roof of my mouth.... Why can't you trust to get a decent order at a known fast food establishment??? read more

Wendy's - Burgers Near Me - Stockton, California

Rude lady working the night shift drive thru! :( my husband and I were super excited to get home and eat and look at that lame piece of lettuce !!!!! Seriously! read more

Wendy's - Burgers Near Me - Stockton, California

Wendy's should stick to burgers because their salads are horrible! I went there and bought two of the southwest chicken salads. The salads claimed to have bacon cheese and avocado on them. I got them home and couldn't find anything really resembling a piece of bacon! I'd be lucky if there was a total of 1/2 a piece of bacon on the salad. There was a little sprinkle of cheese underneath the chicken and there was gobs of processed guacamole underneath It all. The salads look thrown together and we're garbage! They want almost $9 for a full order for one of these salads. I had a coupon for $5 and I still think I spent too much! I'll never buy a salad from Wendy's ever again. Save your money! I won't even comment on the crabby older lady complaining because I didn't cut my coupon out. I'm done with Wendy's salads and definitely this location. read more

Cold cold cold. Burger dry no condiments fries were so cold couldn't eat they were so hard I took one bite and threw it all away. Disgusting experience I will not be coming back. It's embarrassing when pride is not taking at a well known fast food chain. Hopefully they improve. Wow I thought McDonald's was bad at least they put ketchup and mustard on they burgers. read more

Employees wearing gloves and touching everything from registers ,food, door handles, fridge handles, passing keys and never removing or replacing gloves before touching food. Masks being worn below noses. Waited in lobby for 20 minutes after ordering online. My meal was incomplete I did not receive drinks receipt or napkins. Will never return there again. When I told worker that I watched them not changing gloves or using utensils I was told "you was supposed to go through the drive thru" instead of taking responsibility for their actions.They should lose the franchise for putting the public at risk during a pandemic! read more

Wendy's - Burgers Near Me - Stockton, California

Don't ever go here. How can you get the same order wrong twice within 45 seconds. I absolutely hate this location. As we told them for our money back, not even an apology. What a useless group of employees and management. read more

They get one star! Worst service !!! I've been in this drive thru for 15 minutes!! Ridicules! They are also out of soda! Never again! I'm done with this place! It's not the first time! read more

I normally wouldn't check-in to a fast food joint, but this place even though its fast food has a great staff visit after visit and I wanted to let the manger know people do notice a good job. If you're wondering, No I don't know any of the staff or anyone else associated with the business. But keep up the good work read more

Five stars even though they forgot to give me croutons for the salad. I asked my husband to ask for extra cheese. And they came through. So no croutons but the cheese was extra. My salad is delish . read more

worst service ever. They are so slow we waited over 35 mins just for our order to be taken then had to repeat ourselves multiple times

Messed up my order and didn't even give a large fries gave me a fucking medium size also my friend had to wait 20 minutes just to get his order when people behind him would get their orders DONT COME HERE!!!!!!!!! read more