absolutely terrible service their employees just stare at you with nasty looks while taking mobile orders. I had to order through the app to finally get my food because none of them went up to me to take my order. This Wendy's needs to have a redo because thats not good customer service at all. Nasty looks and for what? if you don't like ur job QUIT. Also not to mention staff was biased towards race, ignoring us, and another white male trying to order. however quickly taking the order of a black male. this place is unwelcoming to anyone who isn't black. Mind you I'm hispanic. If you ever think of coming here DO NOT! Waste of money! P.S. if I could I would give this place a 0 star. read more

Worst customer service a person could ever receive. The employees literally went out of their way to be rude...almost like they were seeing what they could get away with TO be fired. read more

Honestly the best Wendy's I've ever been to. Stopped on a long road trip, they had a decently long line (maybe 5 or 6 cars). Went through it super quick, employees were nice, and food was great. read more

The nastiest people and place you could ever go to. I watched and employee lift up her shirt and scratch up under near her breast and serve food. Yuck!! The cashier was even worst. Her attitude was so provoking that when you asked her for something she would just look at you for atleast 30 seconds and say "why". I want this place closed for ever their non professional and provoking of violence. read more

Fantastic Wendy's. Cashier was very nice and food came out quick. Hard workers all around.

We stopped for a quick Sunday afternoon snack. The restaurant wasn't busy at all inside but there was quite a line in the drive-thru. Our waiter was apparently new but did get our order correct and who doesn't love a Frosty and fries? Nothing better than dipping salty fries into your chocolate Frosty!! Grab some salt though because Wendy's doesn't put a lot of salt on their fries as a rule of thumb. I would've given them more stars but they just do not spend enough time here keeping the place clean. While we waited at the counter we could see into the prep area and there was a roll of chili containers on the floor and we watched 4 different people walk by and over them. I was hoping to see them throw them away but I am betting lunch that they went back on the shelf. read more

Wendy's - Waiting at the register. - Fast Food Near Me - Tallahassee, Florida

Do not recommend. Soda machine was pretty much empty. No Coke or Diet Coke. The bathroom and dining area was filthy.

Employees were rude and one was smoking pot in the bathroom, out of all drinks but sugar free, my wrap didn't have any ranch and they gave us 4 ketchups when we had 4 combo meals. So sad! read more

Service is horrible. Male manager with an attitude . Im not from down here. Order to the wrong Wendy's, called him about it. Ask if they can just remake the food , he tells me " I just need to get refunded through my bank" . Talking to other people while we're talking , cutting me off as I talk. Just ghetto. I honestly think that's a common thing in Tallahassee. Can't wait to go back to Texas , Tallahassee in general is just ran down and ghetto. read more

Pretty pitiful. Coke machine was basically empty. Food quality was painful. Dirty floor.

Coke machine out of ice. Soft drinks had no carbonation. No ketchup. No tissue in mens bathroom. Not busy but orders got messed up and several people just gave up. One family had to show their receipt to get their food. Not worth your time! read more

I should have kept driving. They forgot my order . I had to wait for their confusion to subside before they filled it. The sandwich had no fixings on it. Why? Fries didn't taste cooked all the way either. Going to get indigestion from this Wendy's experience. read more

This Wendy's is the worst Wendy's I've ever been through in all my years. The Manager is a disgrace. He hung up on me three times and then marked me out he would not take care of the complaint that I had about the chili. He used vulgar language. There was no beans or meat in the chili just liquid and he told me that's the way it comes in the morning. This was at 2 PM on Sunday seventh of July. Wendy should be ashamed to have a person representing them as a manager in a store that will not make Good the product and it was only for nine dollars and one cent, I wanted soup I would've ordered chili soup. Signed William Cortegiano chili lover 6024653839 call read more

Listen ngl I'm eating a frosty fr and it don't taste right if it makes me sick just know I'm suing the hell outta y'all be prepared don't get mad when you get the notification that y'all getting sued cs imma sue y'all for everything like I will take your employees to. P.S this ain't no joke read more

I hope this place gets shut down. 7 Workers standing in the back visible when you drive by the window and not a single person answered the drive thru speaker for 6 cars in a row. Not the first time i've gone here and gotten the worst service imaginable, let alone none at all. read more

This wendy's was the worst fast food experience I have ever had. My three roommates and I walked in and got in line behind this older couple. We waited 15 minutes to see if someone would take our order. Thankfully, one lady took one of my roomates orders however she then decided she wanted to work the drive thru. At this point there was a line forming inside and she was looking at the line while slowly bagging up food. The disrespect for our time and money was extremely uncalled for and lazy. It is really upsetting how people cannot manage to do the bare minimum at their job anymore. Everyone left because I did not want to give my money to people who were blatantly being disrespectful. It's sad to see people not care enough to want to work hard at their job. If you had long braids and were working at this location at 1:45, you need to pull it together or get another job where you don't have to interact with people. Thank you read more

Went at 10:46pm, in the mood for a Strawberry Frosty. Ordered AHEAD of time on the app, 1st time ordering on app. Get there and there is a line. Seems they were taking orders, but NOT taking the intercom order UNTIL the car in front of you GETS their order. Until then, you WAIT at the intercom, NO acknowledgement or greeting. After 20 mins finally get to the intercom, wait another 10 mins, tell the guy I'm picking up a Mobil order. Drive around, see that there are Mobil order spots to park in. I ask the young lady, next time should I park there, rather than wait in drive thru. Her response was PRICELESS (LMFAO). She states the employees usually park there (mobile order signage in about 5 or 6 spots) and that they don't really "do that", stated we probably wouldn't get service because no one really goes out to take the orders to the cars waiting in those spaces". She then tells me dinning room closes at 8pm? Good to know all of this. I won't be going back anytime soon, especially after hours. Where is the manager and owner??? It should not take over 30mins to order food in person at a drive thru, much less PICK UP A MOBILE ORDER. Very sad and inefficient. Sad that this owner paid for signs that really do or mean nothing. I'm all for a pay wage increase, but when you act like a $8 an hour employee and exhibit that skill set, you deserve to remain there until you bring up your skill set and make your WORK ETHIC MORE reflective of your abilities. read more

Compared to of any wendys in Tallahassee this location always gets my food correct and they are very fast. They also have the nicest employees read more

It's Wendy's. If you like Wendy's, this one is just fine. Capable window staff and a fast experience.

This is probably the best Wendy's in town, and I don't know why they are rated so low. Their food is always fresh, and even between 12-1pm when they are the busiest they are super fast and you have your food within 10 minutes max. The staff are all friendly and the dining room clean. read more

I went into this location yesterday, Sept 23, 2018. The line was wrapped around the building so I decided to go inside. Definitely, unprofessional and understaffed. There was only one guest in front of me when I walked in. The employees behind the counter were chatting about who is going to mop the floor and other random things, but I was never acknowledged/greeted at the counter. The employee that was taking orders walked off to fill orders but again....I was never acknowledged. The service here is sooo unprofessional. I thought McDonald's was bad but Wendy's is just as bad. I will spend my money elsewhere. I plan to call the district office today. I rated this a 1, but should be a zero. Yelp wouldn't allow me to post my review without posting at least 1 star. read more

Understaffed as usual. Lack of staff + customers who won't wait = poor business model.

Friendly staff,quick service but unfortunately the breakfast chicken sandwich was so badly over cooked my dog walked away from it.

So, I stopped at this Wendy's and ordered a chili and nothing else. Drive through line was moving extremely slow, think I sat there at least 8 minutes. When I got to the window, Manager told me that they were out of of spoons and someone was running to get some and offered me a fork! read more

This is the dirtiest restaurant I've ever been in. Service is terrible. Do not stop here.

This place is so slow, and the staff is extremely slow and inefficient! They're also rude and don't say "excuse me" when they need to rush an order out. I almost got mowed over by the girl at the register. I'm twice her size. read more

Staff is very rude. I asked the boy an question and he said "no" and I said "are you sure" and he's said with an attitude " you asked a question and I answered it". Will not be calling Antrim soon read more

It's fast food so what do you expect? I loved the environment as it was clean, quick, and easy! Had a good meal and although customer service wasn't exceptional...I was relaxed, ate, and satisfied! read more

Long line with a 20 minute wait but special ordered for 4 with no issues. Staff was nice and came around to tables to ask how everything was, however place needs a good deep cleaning. read more

Yesterday went to 1494 Capital Circle NW, 32303 location (drive thru) after late ball game. Terrible experience "as usual." In fact, called corporate to lodge complaint after spending over $32 and receiving subpar food in return. First I was told that it was going to be 10 minute wait for spicy chicken sandwich. I was ok with that. I just asked that they wait to prepare all food so it will come out together and all will be warm. I specifically asked for hot fries. I told them I didn't want my fries sitting for 10 minutes while the chicken cooked. I ordered a full taco salad with a medium fresh squeezed lemonade berry drink, a large spicy chicken sandwich combo with large fresh squeezed lemonade, a small regular chicken sandwich combo and a small burger combo, both with fresh squeezed lemonade (read: drink upcharge). The attendant took my payment and handed me back card. No receipt. I assumed he was going to put in bag. I generally like to review the receipt while I wait to make sure everything is on there, but I'd been waited on by this young man before, and I didn't even feel like going around and around with him. He then started to hand me drinks (remember I ordered 4 - large, med, and 2 small drink). I asked him for a cup holder. He said dryly, "We don't have any." I'm like really? How am I supposed to hold 4 drinks? I only have 2 cup holders. He just shrugged his shoulders and stared at me. I started to cancel my order right then and visit some other establishment, but it was late and I was tired. I put the two largest drinks in the cup holders and squeezed the smaller ones in the pockets on the side of the driver and passenger doors. He went on to tell me that this location is always out of supplies they need. A couple minutes later he returns to tell me that they don't have the ingredients to make my taco salad. I'm like....wow, are you kidding me? 10 minutes for chicken sandwich, no drink holders and no taco salad ingredients? I substituted a 10 piece nugget combo for the taco salad and I asked to speak with a manager. I told her how disappointed I was in this visit. She also confirmed that while the delivery truck did visit earlier that day, that they did not bring drink carriers and informed me that this is par for the course. She said they often are forced to run business with lack of proper ingredients and products. Yeah! Just what every customer wants to hear from the manager. I asked her to return the difference in the costs of my original order to new order. The taco salad and drink was easily $10+. She couldn't find the receipt. She guesstimated the difference was about $2 dollars. I wasn't satisfied with that. I wanted any and all of the difference back. After going around a bit trying to figure it all out. I told her to forget about it. I told her to keep the difference, but asked if I could get a full taco salad on my next visit. She agreed. I get my food and drive off. I opened my burger before I got out of parking lot, it was cold. Tasted a fry, it was cold and hard. My daughter ate her nuggets, but my neither me or my son's finished our sandwiches or fries. It was all disgusting. Needless to say I overpaid them. Even though I have a standing credit, I don't think I will ever visit this location again. The time before this, it took them 3 times to make my sandwich correct. And the time before that they were out of tomatoes. I think what really pissed me off about this experience, is while the guy at the window keeps coming back to tell me that they don't have this or they don't have that, I can hear the staff laughing and joking like they were are comedy central. And then I get to leave with a cold burger and cold hard fries to accompany. Needless to say, as of last night, I am a former customer. This location is a franchise. It's obvious to me the owner doesn't know what's going on or doesn't care. I don't recommend this location. And honestly, I'd like my money back. read more

The food was okay. However service was terrible. We were the only ones there on a Saturday night and there was only one clean table in the restaurant. The others were filthy as was the soda station and the floors were sticky throughout. After getting our initial order my husband returned to the counter to order a frosty. All of the workers were in the back of the cook area cutting up and laughing so loud they could not hear the lady working the drive thru trying to tell them there was a customer at the counter. No one came to take the order. To her credit she ended up coming to our table to apologize and gave us a free Frosty. At least she was trying but they have some serious management issues here. read more

When a manager won't put down her phone to take an order & smell you can't describe hit you hard but you get used to. Fries were golden brown and food was good tho. read more