I cannot rate any of the hamburgers, sandwiches etc because I have never eaten one there, but we did have salads. They were cold, fresh, and crisp. Mine, a taco salad, came with Dave's famous chili. While it is not Texas chili, it was good. The staff was friendly, but overworked. The tables had not been wiped and there was trash in the floor. It is located in a travel stop and the entire building including restrooms had cleanliness issues. The only reason we stopped there was because we were in a Tesla that needed charging. read more

Food was cold even though I stood and watched it being wrapped. Fried were inedible due to being cold. Not warm, straight up cold.

Food is good, drive thru was efficient even with five cars in front of us. Host Chesare was kind and patient with us.

It was filthy. Trash overflowing. Every table dirty. Food and trash across the floor. Napkin and drink had stains from food on it. Super gross read more

It had poor service, took forever to get my food ready. Also saw multiple people complain about their food having hot sauce on their breakfast sandwiches. I don't recommend this place. read more

Really disgustingly dirty bathrooms and restaurant. The service was meh and the food was Wendy's. I hope I don't get food poisoning, but I wouldn't be surprised. read more

Literally, the crap your service I have ever received. The boy at the counter was rude in the french fries sucks so bad in the chicken nuggets were horrible read more

The lady who was supposed to be taking peoples order started sweeping In the middle of a lunch rush!! There is a big line waiting for orders to be placed and she is doing everything but taking orders, she is upset there is so many people lined up she ignored the fact that people were waiting on her!! Horrible experience! Sweeping the floor is not top priority when there is a line to attend to! read more

Wendy's - Wendy's employee - Burgers Near Me - Trinidad, Colorado

I would rather starve on my drive through Colorado then stop here ever again. If Dave Thomas ever stopped in this place he would probably throw up. A generous two stars from me here. Hope every reader sees this and keeps on driving. read more

Wendy's - Natural-cut French Fries - Burgers Near Me - Trinidad, Colorado

I ordered a breakfast combo with a frosty for the drink. They charged $0.80 extra for the combo above the listed menu price then proceeded to charge an additional $0.80 for a cold brew coffee which was not the frosty I ordered. When I asked for the frosty they said that the machine doesn't open for breakfast when the breakfast menu clearly had the frosty listed. Charged extra and under delivered. read more

So dirty, there were flies everywhere, the trash cans were overflowing , no napkins, floors were dirty. They are probably short staffed, but really could use another employee in there just to keep up with the cleaning. read more

Went to order at 10:30 and they ask me to pull up to the window to order. 15 minutes go by then they open the window to tell me that they're closed. They gave the dude in front of us his food. It says they close at 12 but even if they were supposed to be closed why would they waste 15 minutes of my time? read more

Service folks were super nice. Place was reasonably clean. Food was hot and correct! Great place to stop if your pulling a trailer and want a good parking lot. read more

This place is awful the customer service is the worse I have ever experienced in all my years going to Wendy's. Me and my family was exhausted from a long 8 Hour Dr. from Dallas to Trinidad, Colorado. I tried to order something that wasn't on menu and was told I needed to order on the app. I placed my order on the app and came into the store and staff members were talking about my interaction with them at the drive-through window not knowing that I'm the person that ordered the online order, very unprofessional. I had a total of 50 nuggets and the bags were sealed. I specifically asked if there were any sauces in the bag and was told yes I get back to my hotel. Guess what no sauces in the bag. Someone from the franchise really needs to come and save this location before they end up getting sued for their customer interaction. That is not pleasant at all. @ Chick-fil-A please open up a location in Trinidad, Colorado as your service is phenomenal. read more

For years, we have stopped here for dinner and gas when commuting from Albuquerque to Denver. This was our last time that we will stop here. The bathrooms were absolutely disgusting. No toilet paper, no paper towel, trash overflowing onto the floor including soiled diapers. One stall out of order. If I didn't have to go so head, I would have left and gone somewhere else. After the bathroom experience, I should have known better than to order food. I got a grilled chicken sandwich which was cold and so over cooked and dry when I got into it, I could not even bite through the chilcken, a hard burned crust that was I edible remained after I bit through though the sandwich. The tea container was totally missing; Like someone removed it to refill it and never brought it back. The tables were dirty and had crumbs in them. Absolutely terrible experience and to spend over $7 on a grilled chicken sandwich and diet coke is ridiculous. Has it been a good sandwich, maybe I wouldn't feel like it was so much of a rip off. Stay away, far, far away.-disgusting! read more

Let me start by saying I've been a proud Trinidad native my whole life. I took a couple buddies to this Wendy's for a Saturday morning bible study. Let's just say, I no longer believe in God's mercy after what he allowed me to eat at this Wendy's. My buddies are all pissed and have kicked me out of the Bible group. Service was above average. read more

I order 2 spicy chicken sandwiches but was not given them for $5. When I complained, the young guy went to the back and he came back stating that according to the District Manager, Vanessa, customers will NOT be given the 2 for $5 deal unless they claim the deal before ordering. He would not correct the charge. So I asked for 2 more sandwiches to call it even, he then told me it would be a mother $5.43! What a crock. That is false advertising. I ordered two sandwiches and they would not honor it or refund my money and recharge me read more

Wendy's - 2 for $5 menu in the store - Burgers Near Me - Trinidad, Colorado

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Second time stopping here. First time was Sunday after Thanksgiving so gave them some grace. But this time, was less crowded, and bathroom was disgusting, server wasn't nice, tea tasted like they hadn't cleaned the machine in a while, and out of coke. Do better! read more

Great Customer Service. The guy who was taking orders is very respectful. Not only did he and the crew get our food out fast, but they were on a role getting orders out quickly. If you see this Great job! Don't leave many reviews. I had to leave one today though. read more

Went here and the service was terrible. They were also out of literally every food item on the menu. I don't know who is running this place but they need to do better. I cannot give this place a zero so I present you a one. read more

I stood at the counter for more than five minutes within sight of a half dozen employees, all of whom saw me and ignored me, none of whom were busy doing something else. I finally walked out. read more

Super slow. Made me want and then informed me they don't take cash. Flys EVERYWHERE!!

Is there a 0 stars setting for this unclean, disgraceful and disgusting restaurant. I ordered a crispy chicken sandwich with asiago cheese, bacon and mayo. Received an old grilled chicken sandwich with lettuce, tomato and mustard yuck. The sandwich was old and looked like it had been dropped and stepped on and not by accident. I had to toss the damn thing since I was driving to Texas and didnt want food poisoning. Had to eat my scorched twice fried french fries, my husband ordered spicy nuggets and didnt receive dipping sauce even though we ordered it at the window. Didn't receive napkins or ketchup, overall a disappointing experience. I was so hungry too and didn't get a chance to eat again until Texas. read more

Just threw away our meals. The fries and burgers tasted like they have not clean or changed the grill and friers in a very long time. The truck now smells like old stale grease . read more

Worst Wendys ever. Do yourself a favor and just don't go. Covid or not, that's no excuse for the bottom bun on my burger to be as hard as a rock. Or for the girl at the window throwing our bag in our car. Seriously. That was a trip. Never experienced anything like that. read more

worst wendy's in america do not stop here avoid at all cost terrible service cold food staff eating behind the counter music blaring

Tons of flies (literally hundreds) worst food I've ever had from Wendy's and incompetent staff. Possibly the worst fast food experience I've ever had. It's also a restaurant connected to a gas station. Should've checked yelp before visiting this establishment. Needs to be shit down for health risk violations. There was even a woman in there coughing while improperly wearing a mask (not an employee). read more

When I went in to order they didn't even say hello they just said what do you want. Two workers look at me and said nothing! Bad customer service! No napkins no ketchup NOTHING! read more

I can't belive this place, the line was to long all for one piece of lettuce and some meat. Also the prices our unbelievable compared to some other places around. read more

Food was fine, service was sub par. Ordered three numbered meals and a biggie bag. Got the wrong sandwich for one of the meals, no chicken sandwich with the biggie bag, and no fries were on the tray for the biggie bag. Very disappointed with the overall experience. read more

Absolutely terrible, food was trash along with the customer service. Asked for bbq sauce for my 10 piece nugget. Woman acted like I was asking her to commit a crime and then threw it on my tray. read more

So I stoped in for lunch walked through the gas station to get to Wendy and omg once I walk-in it's 95 degrees in the u start sweating soon as u walk in i don't know how people are in there I took my food in the gas station to eat it was so hot in there. read more

It's a Wendy's. They are the same the world over. This one has a nice, open dining room and a direct door into the convenience store that shares the building. The drive-thru is designed a little weird (right-hand U-turn). Downside: The soda fountain is too close to the order line, resulting in no space to wait for your food and a slightly claustrophobic feeling while standing in line (but maybe that is just me). read more

Delicious! I had not had Wednesday in literally years and this was such a fabulous rediscovery. The chicken nuggets and tenders were divine. And my chili and fries...forget about it. Will definitely not sleep on Wendy's again lol read more

This is from the store in Trinidad, Co. I will be posting on every online site you have as well. Store was not taking orders in the drive through until the customer in front was fully served and leaving and that was taking almost 10 minutes a car. So when I pulled up to the window I asked to see a manger and was told the credit card machine was broke but when the lady came to the window she said she had to go to the bath room. The skinny dude making our order said "you need to calm down before you get your ass whooped". That upset me more and I said you ain't whooping shit. Then the brunette girl comes to the window and says don't threaten my kids, I'll quit this job and come whip your ass right now. That's when I pulled out my phone and started recording. She immediately leaves and here comes the "tough" guy threatening me to "pull up" and "on god" he is going to KILL ME The owner needs to step up and take control of this restaurant or he needs to sell it. Reviews on google, Yelp, and Trip Advisor says this kind of behavior has been going on for years yet nothing has changed. read more

Never got to the food so can't speak to it. After 20 minutes in line with still five people ahead of us and 13 behind us, we gave up. Only one cashier and the one for the drive thru unplugged the cash register. Won't make that mistake again! read more

Worst burger I have had in years. It was microwaved and not fresh. My husband ordered the chili and it was like chunky water. Just do yourself a favor and avoid this place. read more

This Wendy's is always crowded and busy, been stopping here for years during summer travels. This time we saw how full the inside was and decided to try the drive through. The line was fast, order was correct, food was actually really good, and service was friendly. Great jobs guys! read more

Avoid this place like the plague. Used their mobile app to place the order. Checked in like the app said. Waited around while multiple other orders were fulfilled and they never called my name. Finally asked and it never went through. After more waiting my food came out and it was wrong, fries were cold and tough. Took the food back and asked for a refund due to food being wrong. This isn't the first time this has happened at this location. Manager initially said she couldn't do a refund, and offered to make the situation correct. At this point I didn't want any food from this establishment. Manager contacted her DM and he authorized a refund. Again avoid this place read more

I don't know how they managed to stop this location with so many incompetent people. They must have deliberately not hired competent people. I watch this extremely slow moving young woman take 10 minutes to take two small orders while she wandered around aimlessly in between orders. So many people laughed while waiting in line because this girl was straight up slow. The people around her weren't moving much faster. Don't bother stopping here. Just keep driving down the road. read more