If you are looking for an old time burger and malt shoppe, this is the place! I popped in on an…read moreearly Tuesday evening and tried the standard cheeseburger, fries and malt combo. I did the "build a burger" option and got a loaded smash burger on a potato bun. All the toppings were excellent and the bun was as well (my friends refer to me as a "bun snob" and I usually like a Sheboygan Hard Roll but the Potato Roll was excellent). I took the order to go and it was about ten minutes until I got home so I was expecting to pop my fries in the air fryer but that wasn't needed as they were still very crisp. The malt was rich, thick and quite filling. The kitchen was full of employees and it looked like they were training the new kids which is a good sign for the summer. You will wait for your food as it is made fresh but I would rather do that than get some premade crap at a fast food joint. Overall, I would rate this as good as Wayne's Drive In in Cedarburg as the quality of everything was very good!

We were in town for a big outdoor event and needed both lunch and a break from the hot, humid…read moreweather. We were able to grab a table in their AC'ed small dining room - they have quite a few outdoor tables that would be good on a cooler day. The friendly staff took our order at the inside window. I got their chili cheese dog and my wife got their fish sandwich. We also shared a raspberry marshmallow malt - it was excellent!. The malt was the best part of the meal. The hot dog was good but the fish sandwich was a bit greasy and heavy. We snitched some fries from my sisters and they were just OK. The prices were reasonable.

I was in the area and looking for something to eat and came across Jumbos. I tried a cheese burger…read moreand fries. The fries were nothing exciting but I did enjoy the burger a lot. It lives up to the name Jumbo because they are pretty large. I did call in my order and still had to wait a bit once I got there but overall everything was fine. The inside looked like what you would expect from this sort of place but I took my food to go.

Stopped in for custard after my son's baseball game. My son had vanilla custard with cookie dough…read moreon top. I had a Dreamicle smoothie. We went through the drive thru so I can't comment on the interior. Both of our treats were good, and we'd go back if we were in the area.

I have back problems and I usually stop there call my order in and someone will run it out to me…read more They are courteous and efficient. My favorite is the portebella mushrooms and steak with extra onions and peppers. And their brownies! Delicious!

Lots of tasty choices, freshly sliced meats @ cheeses, multiple toppings and types of chips…read more Limited dessert choices (cookies). Workers really try to get the toppings you like!

Great service and wonderful food. Their salsa and guacamole are top as well. The Shrimp cocktail is…read moreone of their specials.

Best food in West Bend!…read more If you have not stopped in and experienced this establishment, you certainly are missing out. After returning from San Diego, this is the first restaurant that can offer the kind of service and food quality that anyone would come to expect after living in a place of such abundance. The seating area is more than sufficient, and food can be ordered to go. The groceria is great. My personal favorites are the coconut bars and my daughter loves the tamarindo candies. Everything here is great, so don't hesitate to go.

I door dashed from here tonight. My bags were sealed properly indicating this was the restaurant…read morestaffs doing, and not my door dasher. My burger wasn't even wrapped all the way. Showing my burger. My burger patty wasn't even on the bun. They had put so much mayo my bun was completely soggy. My shake was more like a milk consistency, and my mashed potatoes were hard. I understand my order was sent in 45 minutes prior to closing, but how disappointing!

Fuck this place and there shitty ass burger I could literally see through the bitch it was so skinnyread more

I've been a regular of Out & Out for years, even since a friend brought it to my attention. Not…read morebeing a Cedarburg resident it's an extra 20 minutes out of the way if I'm stopping after work or a 40 minute round trip if I'm just heading from home, but I'm happy to make the trip. Their menu consists largely of Mac & Cheese, wraps, paninis and frozen custard. Being a Wisconsinite it really resonates with me. I get the classic "original" mac and cheese every time. It's always consistently good and it's still warm after my 20 minute drive home. They use a less common noodle that is quite large and the portion is generous too. The other menu item I'm always to is the shake of the week. They always have a different one and they're always good. Oh, and I have to mention their salads. Not for me, but my mother likes them as much a salad she gets anywhere else. Another thing I appreciate is the fact they have an app. An app for a local place isn't common in my experience. This makes it easy to order in advance so you can skip the line, skip the phone call and better still earn rewards. Finally, I have to commend a few of the guys who work here. Two gentlemen in particular who both are always pleasant and personable, which alone is commendable, but they've also both been there a few years. They both seem to be managers, but I'm not sure, though I wanted to recognize them. Both are older than the general staff and both are there various weekdays.

We love this place! My son loves Mac and cheese, so we stopped by for dinner and dessert. We loved…read moreour food! My son got the regular Mac and cheese and I got the Special : Ballpark Mac which is Beer brats, stadium sauce, topped with crispy onions! Which is delicious! Then for my dessert my son got a scoop of the chocolate custard with sprinkles and I got a scoop of vanilla custard with a shot of espresso and peanut butter cups and marshmallow cream! I know it sounds weird but it's good! lol The staff is great! The restaurant is clean and the atmosphere is great!

Every time I order take out or delivery from this location they mess my order up. they only way to…read moremake sure you will get the food you want is if you walk in and order. They can't read mobile orders. my burrito was all rice and beans. A tiny scoop of salsa there was no sour cream,guacamole,cheese or queso. Dry af. this is the 5th time in a row it's happened. I am not going to order from this location anymore.

I don't eat here because of the wait. I DoorDash. Last night I waited for over almost an hour for 1…read moreof 2 pick ups I had. 1) cost me money by waiting for an order when I could have already picked up and drop off orders to other customers. 2) I receive bad ratings that go against me because customer thinks it's my fault for the long wait. 3) customer I drop off to becomes upset due to the wait. 4) DoorDash doesn't pay us for long waits and the customer won't tip for bad service no matter if it's our fault or not. I will just about anything for my customers who use the DoorDash platform. Earlier Taco Bell messed up an order and I told the customer I will make it right and went back to the store with pic of the receipt and I was able to solve the issue and make the customer happy at the same time. Qdoba had only 3 people working behind the counter for Saturday night, that's wild. There should be 1 person completing in store orders, another employee completing online orders, one employee completing the bagging and register, and obviously someone in the back cooking. I do realize how hard the 3 were working and customers seemed pretty chill but this will cost the company. Friday and Saturday at the very least have more than only 3 people working that kitchen. That wait was ridiculous. I will try and avoid taking orders from here unless I know I can get in and out fairly quickly. Culver's is just as busy if not busier and I rarely have to wait more than 5 min to grab my customers order. I'm sorry for writing a bad review but I felt I needed to say something because this wasn't the first time I had to wait and I'm sure the other people working DoorDash were just as upset. Time and money is very valuable to all of us. I want to mention that the two girls behind the counter are very sweet but I think they need a better leader to help guide them through the busy to help them be more successful. Mistakes and wasted time happen.

Recently tried Taco John's in West Bend. Looked up the menu on line. The Boss Bowl looked very…read moreappetizing. Went in to pick it up and was very disappointed. It was nothing close to what was advertised. The small bits of beef were dry and flavorless. The rice and beans were just as bad. Not to mention the portion size was ridiculous. Now I understand why the place was empty at noon. This visit was our first time and our last time getting food there.

Missing half the order, when I went back they argued with me. Then they still didn't give us the…read moreright size. Were not very nice

Taco Bell (pizza craving). I'd forgotten my card, "forgot I…read morecouldn't pay with cash" when I'd gotten there, got an attitude. The staff there promptly noticed, and informed me I could still pay with cash. Just get to the payment-end of the process. Really unwound me quick! Halfway thru my snack, in saunters this big/mid-life-crisis guy. Dude-in-training at the front table. Big sad guy, looming at the front counter. Looks halfway over his shoulder, 'can't anyone take my order', voice echoing off the large touchscreen in front of him. The drive-thru staff hustled over, headset flashing, and guided the "gentleman" to the touchscreen. He didn't care for that, and said 'why can't you take my order?'. She just briefly had answered that she would run it thru the drive-thru terminal, but then actually got a drive-thru customer and trotted back. Silver ogre, looking something between perturbed and stupefied, MANAGED TO TAP IN HIS ORDER. Without heavy breathing, even. Quickly enough, he was waiting before the "I'm going to defuse this man 'cause we care and compassionate" drive-thru got back with his food. 'Todd'? Checked thru his bag, rolled it back up, and headed out. Now the manager had joined the in-training, and tried to catch his glaze with a 'Thanks for stopping in, have a good night.'..... and he didn't even look her way.

I don't usually leave reviews, but this phone customer service experience was so unbelievably bad…read morethat I feel morally obligated to warn others. From the moment I called, I was trapped in an endless maze of automated menus that somehow never had an option for the problem I was actually calling about. When I finally reached a human being--after nearly an hour on hold--I was greeted by someone who sounded like I had personally ruined their day by existing. And they cussed me out and told me to die.

First time here. Staff polite and helpful. Wife had brisket and cheddar cheese sub, I had the…read moreItalian. Both very good!

Welcome to West Bend Firehouse Subs. A welcome addition to the local sandwich scene. The location…read morefeels slightly smaller than other locations I've visited and has a little less public safety decor, but the employees already have that Firehouse enthusiasm down. So happy to have another option in town for that lunch sandwich. Good luck Firehouse Subs.