Super friendly and helpful. Practical problem solving. Made experience very affordable.read more

I just stopped by here to get my watch battery replaced. I imagine I overpaid at $40.89 to get a…read morewatch battery replaced, but I will say I walked in and out with no appointment in less than 5 minutes. When I walked in he was talking with a customer that had a few clocks; either selling them or repairing them. The owner stopped what he was doing and changed my watch battery. So, I may have overpaid, but this was the easiest thing ever. No wait and no dropping it off and returning another day. Super fast service. Sure, I could have figured it out with YouTube and a cheap battery, but it's done and I don't have to fuss with it.

Awesome service and super friendly. He was very fast repairing my old seiko watch. Highly…read morerecommended!

Jerry has tuned up both of my 1980s vintage mechanical Seiko dive watches. Both keep better time…read morenow than when I first bought them. I highly recommend his shop.

Probably the most pleasant customer service experience I've had - and I was a walk-in unknown…read morecustomer too. This is a wonderful jeweler's and I can attest to such, as a diamond cutter of thirty years experience.... I was not charged (even when I insisted) for polishing a personal piece of jewelry-

I debated on writing this but the more I think about it, it just doesn't feel right so figured I'd…read moreshare to give others a heads up. No complains about the repair - they did a great job! I took in a wedding ring crown that has 5 diamonds on it since I had lost one of the diamonds. Upon bringing it in, Josh let me know they could fix it and was already bagging it up without even giving a quote. I then asked for a quote since I'd gotten one from the original maker of the ring. I had let him know the quote he gave which was $390-425 was higher than what they quoted. But ultimately decided I'd rather have it fixed locally than send it out since I didn't want to wait (which I voiced verbally). He took a closer look and said they could do it for $425. I said okay because after shipping costs, it would only be ~$40 more than sending it to the maker. He said okay, and that he'd pick out the diamond today and I'd have it back the following week. 2 full weeks went by before it was ready so I was already a bit annoyed since that was likely the same turn around if I mailed it to the maker! But then when I went to pick it up, the price was $595+tax. I asked why the price difference (and refreshed his memory on our convo at drop off) and he just said okay we can do it for $495. So not only did it take just as long, but in the end after tax I spent over $100 more than what I would have spent if I sent it to the maker.

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.

HOTW shop on Lake City Way. Thought I'd never find parking but each time a spot has been available…read moreright in front of the shop. Been looking for a clock repair shop for awhile and based on the positive Yelp! Reviews thought I'd give him a try. Brought in a mantle clock that I hoped to run. When I walked in with, the gentleman who assisted me told me more about the clock than I knew (American-made, about 140 years old). Alex cleaned and oiled it and gave me a new key to wind it because the old key was stripped. I thought the price was reasonable. Clock bongs away happily now. Alex now is repairing my 50 year old Seiko wrist watch after figuring out what had worn out. Can't wait to get it back. Alex is a man of few words but knows his clocks and watches. Based on the foot traffic when I've been there, I'm not the only one who trusts his expertise. One comment: cash or check only.

Knowledgeable, competent, and fairly priced. I haven't trusted anyone else with the vintage Rolex…read moremy father gave me.

Fabulous service Excellent work!…read moreI had a ring reworked and was very happy with the results! Reasonable cost and great communication!

Raffi is a miracle worker - we were stopping over in Seattle and I needed to resize my…read moregrandmother'e ring before we left the next day for her 90th birthday party. He squeezed us I and had my ring ready to go in just a few hours (thank god!)! it feels so amazing to be able to wear her ring - thank you for this priceless gift!

Jamie was extremely helpful in evaluating some heirloom jewelry for me. He was both knowledgeable…read moreand kind, giving me honest assessments of market value while exhibiting tact and understanding of the sentimental value of the items I brought in to his shop. He made the experience pleasant, did not pressure me at all, and gave me good value for the few items I decided to sell. Also, Baraka Gems uses a nifty little machine to determine gold content, not a scratch test, so my pieces weren't damaged. I had previously visited another company, which did use scratch tests, without warning me in advance. Upsetting! I highly recommend Baraka Gems, and am very glad I found them!

Very rude Spoke with me over the intercom…read more I guess they judge by the look to see how thick is your wallet