I've had them repair jewelry, clean things, and perused their extensive collection of ready for…read moresale items. They can literally do it all here--and the service is fast and friendly. I had the worst experience after getting my engagement ring from an online "bespoke" jeweler, and Graham Jewelers fixed it for a very reasonable price and I haven't had a single issue since. That's my ring in the main photo! They'll quote you a price before you commit, which I really appreciated with some of my other broken pieces that I'll bring in in the future.

They made an engagement ring using my semi precious stone, flanked by two of their small cubic…read morezirconia stones on a beautiful gold band. It turned out really well. We later bought our wedding bands here too, and everything turned out really well. Thank you, Graham Jewelers!

My project hasn't been completed but I wanted to post my experience with the intake and dropping…read moreoff process. I have a gemstone that has a chip in it. Joseph jewelry was one out of only three places in the area that I could find that offered cutting services. You can book appointments online with them within a day. At first I talked with Tony from the Seattle location and he helped inform me Bellevue is where Danny, the one in charge of the cutting usually works. I came in without an appointment and Christine offered to help me right away. The ambience in the store is very clean, comfortable, and has good lighting. Christine took a look at my stone in great detail, helped walk me through the process of what the cutting would look like. She also got me set up with an account that they will message me on with updates. I will say with the online booking and different actions allowed through their site/my account was so refreshing. A lot of jewelry places that I contacted or reviewed initially through my research were pretty dated. They would have you submit a filled out contact form, have to leave an email hoping for a response (and a few never did respond), or call them and hope they answer. This place is definitely the opposite. Having everything so accessible and allowing customers to self-serve via their portal and website is so nice and allowed me as the customer to feel like I can take some charge of the process and what I need. Overall, I'd definitely recommend this place to visit for any jewelry needs! The customer service is very personable and great, they're one of the few places that I could find to cut my gemstone, and the online accessibility is so convenient. I will update once my project is actually complete, but just wanted to leave this review for now.

I cannot rave about this place enough…read more My first experience was to have a a new head & prongs on one of my rings. It was a quick turn around, 2 weeks and I felt the cost was fair. When I needed my wedding ring to have a new head & prongs i promptly went back to Joseph as I trusted their work. My original diamond was inherited and over 100 years old, I had splintered the diamond and they gave me a few options. They told me they could rehead it but it may cause the diamond to crack or break, I could replace it, or just wait to think about it. I appreciated the honesty and them taking the time to let me make a hard decision after wearing a sentimental stone for 27 years. I decided to remove my old stone and purchase a new diamond. Christine was phenomenal in assisting us, going through quality and cost and not rushing us. You have a portal you can log into to see how your item is progressing and you can message the store. I messaged them about the sizing and they responded within an hour and was able to make an adjustment. I also had a family member pass away and asked if it would be done a few days early. Christine at no charge put a rush on it and it was ready for me to pick up before I left town. I won't go anywhere else, they have my business from here on out.

Staff was kind and respectful! I went in to get my bracelet fixed, was ready a week later and…read morewasn't too expensive! Would definitely come back to shop and/or repair jewelry again.

The process was easy and quick. I worked with Joseph and he was very knowledgeable and supportive…read morethrough the repair

We had a ring designed by J Lewis Jewelry combining two rings into one. They did an amazing job…read moreand my wife loves it. Highly recommend!

I had to take a moment to share the incredible customer service I've experienced at JLewis…read moreJewelry--not just once, but multiple times over the years. Back in 2021, my husband bought my engagement ring and had an appraisal done . Fast forward to 2025, and my ring unfortunately went missing. Filing an insurance claim with Allstate (wouldn't recommend) has been nothing short of a nightmare. Thankfully, Jill at JLewis Jewelry stepped in to help. She kindly provided a new appraisal right away, and when the insurance company rejected it, she went the extra mile to get me a detailed estimate for a replacement--even though it was time-consuming and totally outside of her obligation. She didn't have to do any of it, but she did--with such grace and kindness. That's rare to find these days. The quality of their stones and their customer service is truly unmatched. I'll be coming back to JLewis Jewelry for all my diamond and gold needs. If you're looking for a trustworthy jeweler, give them a try--you won't be disappointed!

From the moment I stepped through the doors at FWCJ, I knew this would be different. The store…read moreitself feels inviting, stocked with a selection that seems to go on forever, yet the true heart of the experience is the people. Donna greeted me with a genuine warmth that told me she loves what she does. She's incredibly patient, taking the time to explain the nuances of history in the antique pieces, the metals, stones, and settings in a way that makes sense. She encouraged curiosity, inviting me to try on anything that sparked joy, no pressure--just possibilities. Brandon and Sean kept the energy high with their easy smiles and readiness to help whenever needed. The whole team made it feel less like a purchase and more like a thoughtful journey toward something meaningful. When we decided to upgrade our wedding rings, the experience only got better. I found a beautiful Art Deco piece that just fits what I was looking for perfectly. We both found pieces we love, the price was fair, and the service was flawless from start to finish. If you want a jewelry shopping experience that's educational, stress-free, and truly welcoming--where you're treated like family--this is the place to go. Five stars from us.

I stopped by FWCJ today to inquire about a small jewelry repair. Every person I encountered was…read morefriendly and helpful. Sean had the time to fix my earring in a matter of minutes. Their kindness, generosity and efficiency was impressive. Thank you FWCJ for your wonderful service.

I can't thank the jewelers enough! Very highly recommend. When my wedding ring was stuck on the…read morewrong finger they were able to quickly remove it without cutting it off after I had tried for several hours. They even cleaned/polished and provided me with a new silicone sizing coil. The Seattle location is absolutely beautiful - you can actually see the jewelers working on pieces in the back. Be prepared to spend at least an hour looking at everything! Thank you, thank you, THANK YOU!!!

We worked with Sasha to have a custom engagement ring made for my daughter-in-law using diamonds…read moreand sapphires from my mom's earrings. Sasha was wonderful to work to with and kept us up to date throughout the entire process. The ring turned out beautifully and will be a treasured family heirloom for years to come. Thank you

I have known Jules (aka Julie) for almost 40 years. We are both in the jewelry business and I have…read morepurchased from her many pieces that I treasure. She is so honest and has an amazing sense of taste and design. I live now on the east coast, but I still send Jules jewelry that needs repair. I also purchase from her (long distance) gifts for family, and myself. Without hesitation, I recommend Jules Vanderburg Jewelry. janice parsons beadshop.com

I broke a gold chain yesterday and saw I could fix it here. Through Yelp, I got a quote on the cost…read moreof getting it fixed. I got a response back within 12 hours. I talked to Jules in the morning and she let me come by, same day. She fixed it quick. She was so nice and helpful. Thank you Jules for the quick response! So happy the chain is fixed already!

I had a broken box chain necklace I needed to get repaired. I did some research and looking around…read moreand found Lisa Esztergalyos's Jewelry shop in West Seattle and decided to take the chain there to get worked on. I dropped it off and less than 2 weeks later was contacted to pick it up. My experience was very good, both dropping it off and picking up the necklace. The repair was professional and well done. Cost was what was expected for that type of work. If you have some jewelry in need of repair, you should contact Lisa and see what she can do for you.

I came in to get my engagement ring resized (which was purchased elsewhere) and Lisa was such a…read morewarm and friendly person to work with. She made me feel very comfortable and was patient in helping me decide what size to size down to. I was debating between 4 and 3 7/8 for a long time and she advised doing a size 4 because I will eventually wear it with a wedding band, and having 2 rings apparently makes it feel tighter. So I tried on some sample wedding bands while I was there to get a feel of it, and she was right! Something I never would have known myself. Also incredibly fast service - 2 day turnaround time. When I went to pick up my ring, Lisa also let me know that I could stop by whenever to get my ring cleaned on the house. She truly cares about her clients and is happy to lend a helping hand and I so appreciate that about her! Cost was $110 pre tax, about $121 post tax.

Love love love the ring Dan created for me!…read more My fiancé and I came to Dan with a couple of pictures and some ideas we had difficulty expressing. Did I say I love this ring? I had never had a custom piece of jewelry done, but we weren't finding exactly what I wanted for my engagement ring. Thankfully, Dan was patient and willing to tweak and twist and perfect the idea I had in my head. He created the perfect ring for me! I love it. Thank you Dan!

AND THEN the OWNER took apart my sapphire and diamond ring to add (the gold) to a piece of jewelry…read morethat I was having them make, and they didn't put the gold FROM the (WEARABLE) ring in my bracelet, so they handed me back a sapphire and diamond ring that was taken apart, and the gold (ring) not added to my NEW piece!! Dan just told me that wasn't his problem! Do not trust these guys!!!

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.