There was a water leak in the apartment above mine and it was causing water build up in my wall in…read moremy master bathroom. The Sky Properties staff was onsite swiftly. Roshelle from the office was in constant contact with me throughout the entire process. She reassured me that everything would be cared for and she made arrangements to work around my schedule. I can't say enough how professional and Empathetic Roshelle was to my situation and helping to get it fixed. Mike and Luis were the gentlemen that came and fixed the issue. This was a large job and they worked diligently over a few days to get the job complete and make me feel safe in my apartment. They did not hesitate to come early and on a weekend day to complete the work. They left the area clean with no sight of the tremendous amount of work they had to do to pull the wall apart, fix the pipes, and replaster it. My Bathroom looks like it was never touched. Thank you Sky Properties for your diligence in getting the job done and your help and effort to keep my apprised of everything that was occuring. Thank You, From Lynn Whiting

I want to start by saying that the leasing agent I worked with was pleasant, but unfortunately,…read morethat's where the positive experience ends. Sky Properties Management as a company and their property manager, Yesenia, seem completely disorganized and unreliable. There were multiple errors on my lease. For example: * My contract stated I would be charged using RUBS for water, but later I was told that this only applies to most of their buildings--not mine. Why include it in the contract then? * My lease said I wouldn't have a parking space, but I was told one would be sent later. When I followed up, they claimed it was already in the lease, even though it clearly says zero spaces. * On move-in day, I received a parking lease after 3 PM stating I would be charged $25, despite repeated written confirmation that parking was included in rent. The most frustrating issue is that a vehicle has been consistently parked in front of the gate, blocking the main entrance. I reported this weeks ago and was assured it would be handled. When I received my keys the day before move-in, cars were still blocking the gate. When I asked what would happen if the cars were still there during my move, I was told "we all just have to deal with it." This is unacceptable--my movers charge by the minute, and this obstruction makes moving my belongings extremely difficult. When I spoke with the property manager, Yesenia, I was told there's nothing she can do because they're never present during walkthroughs. Because I cannot get any assurance that the gate will be accessible, I haven't moved any of my belongings in--even though my lease has started. I do not trust this management company at all. If you're considering renting from Sky Properties Management, particularly their listing at 6501 Fulton Avenue, I would strongly advise against it. Update: They pushed my move in day after access issues, which I'm grateful for, however the day of my scheduled move in day, as I'm moving in, I'm told my parking spot is a different spot, which goes against the parking agreement I signed. I made it clear the spot I was showed, confirmed through text, and signed for was a determining factor in my decision as parking in LA can be stressful. I was told over the phone if I don't like the new spot, I can park on the street. After bringing up the fact that I intend to take legal action, the tune changed and I was told they would get back to me on 3/30 (today) and it is the end of the business day and I haven't heard back. Additionally, it appears my Google review was flagged (I presume by Sky) and shadowbanned which explains why the reviews on Yelp are much worse than Google reviews. Also an influx of positive reviews came through after my negative one.

This is my second I&R property in the last four years, and my experience has been consistent and…read moreexactly as expected. I chose I&R after my previous management company frequently shut off the water at the last minute for "maintenance." With I&R, I haven't had any issues. When work needs to be done, residents are notified within 48 hours and given ample time to plan accordingly. The on-site staff is always responsive to requests and readily available for urgent matters. The properties are clean, well-maintained, and the neighbors are friendly and look out for one another. I've recommended several friends to I&R properties, and they've all received the same great level of service and care

The receptionist is very clueless, doesn't know anything about the business and couldn't answer…read moresimple questions.

HighPoint bought our building a few months ago. Our previous landlord was truly awful and ignored…read moreall of the problems the building had, making it truly unsafe to live here. They've been so efficient, great with communication, and helpful with any requests we've had over the past few months. I finally feel safe, respected, and cared for, after living here for four years. Stacey, with whom I worked closely on some issues in my unit, specifically, is amazing!

just now New Run of…read morethe mill non responsive, over charging, rip off style property management company. Charged me over $300 to professionally clean the apartment I moved out of. Charged $400 to pain 4 cabinets. Absurd amount for this type of work to go along with no response after following up and requesting documentation of the work that was done. Along with this, I received an invoice for the cleaning and painting charges, and that invoice itself was incorrect and showed the wrong amount. I strongly recommend avoiding any apartment complex managed by this company. Their "regional manager" never responds, their follow up on maintenance requests is mediocre at best, and like I said - they do whatever they can to keep most of your deposit. Never felt so ripped off before. ZERO stars if I could.

We applied for a rental unit at one of the properties Perch Properties is managing and it was an…read moreexperience! First off, I must say, they are very nice people. Prior to my tour, I was in contact with Teja who was very helpful. When it came to the day of the tour, I guess there was a mix up in agents, but Janaka ended up showing up to the building, to give me a tour of the place. He was super friendly and very knowledgeable! :) During the application process, the application is very old school. It took us a few days to get everything together. We had to print and scan a bunch of documents then submit it via email. From what I know of family who work in the industry, most applications are done online and you can submit information as well as link bank accounts electronically lol. I wasn't comfortable submitting all of our personal information via email, so I asked for them to call me for additional information that I'd be able to provide over the phone. Although the application process was odd, the service was pretty great. The only reason I deducted a star was because like other reviews have said, they don't get back to you after your application. I had to keep reaching out to them to get answers. I also didn't like that they assume instead of verify. My husband and I rent an ADU in Commerce, but they said "currently listed address in application doesn't seem to be a rental". My husband has been here a few years and I just moved in last year. His driver's license and some bills reflect our current address, but we were never asked for additional information to verify. We also make well over the standard 2.5-3x income. I am pretty chill so I'm okay with not being selected for the unit as it is privately owned, but I didn't appreciate having to wait and keep asking for updates on why we weren't selected lol. Anyways, great people! It's just the communication that could be better and more clear. I would still recommend Perch Properties based on my interactions, because they still respond if you reach out to them :)

Excellent customer relations and professional closing procedures. Very pleased with the entire…read moreexperience from start to finsih.

From the outset, ClearStone showed themselves to be sophisticated, highly competent, and…read morewell-organized professionals. My Property Manager, Estuardo (Stuart) Tong, especially, made the move-in process as seamless and smooth as he made himself easily accessible and responsive. A pleasure to work with. ClearStone was quick to action when a troublesome property issue later arose, and Stuart demonstrated strong communication skills in how he negotiated a remedy agreeable to both parties, overcoming barriers across the different circumstances, languages, and cultures of all involved. The issue was of a kind that could not be made right all at once in just a day's time, and I was relieved that I could turn to him throughout the various stages of the fix to express my concerns and exchange updates as we all worked together toward a resolution that was to everyone's satisfaction. The kind of diligence and stick-to-itive-ness that Mr. Tong exemplifies is of the sort that reaffirms one's faith in their fellow man, and I would absolutely recommend ClearStone Property Management to anyone who wants to be in good hands!

Clearstone has been managing our family rental in Reseda since 2021…read more We were moving out of state and needed a management company to take care of our "baby". I've heard so many horror stories about management companies, so I did as much research as possible and spoke with as many companies as possible. We ended up choosing Clearstone and have not been disappointed. They are very communicative and responsive to issues and questions. They do a great job keeping an eye on the property, checking in with tenants and and keeping us informed. We're not big investors, so there was a lot riding on choosing a solid management company, and 5 years later we still feel we've made the best choice.

HUGE shoutout to the entire team at LA Property Management Group, especially their maintenance…read moredepartment, for successfully completing a recent issue with my garage door. The maintenance crew is extremely professional, who worked around-the-clock to resolve the issue. I created a work order on a Monday and they were on-the-scene the next day, less than 24 hours I might add. I highly recommend LAPMG for those looking to rent apartments, and am thankful for their maintenance team for always going above and beyond. Thanks everyone, I am very appreciative!!

If you are looking for a new place and see this company listed as the management, run. They use AI,…read moreapps and outsource calling centers for all their communications. They even outsource yearly maintenance checks, but never list/repair any issues found. Constantly violate tenants rights, until you call them on it. Make it difficult to pay rent without incurring fees. Will only do the bare minimum in repairs, which inevitably leads to more repairs needed. They will take every opportunity to nickel and dime you for ANY municipal code costs and yearly rent increases.

Moving out of our unit after 24 years, Matt D. was super helpful throughout the process of ending…read moreour tenancy at our building. He helped me with various questions I had and spent the time to respond to all my emails. Thanks Matt!

For the sake of your mental health, do not get an apartment managed by Adaptive Realty…read more They will mislead you and give you an inhabitable apartment and then not respond. They conveniently did not know which parking spot was the one that came with the unit during the apartment tour. After signing a lease, they gave me a parking spot not up to LA CITY code. They do not respond to you and don't treat you as a human being should. They made me cry myself to sleep in apartment I couldn't cook in and felt disgusted in. They gave me an apartment with mold and peeling countertops and I couldn't park in my "assigned" spot. Samuel Perez ignores my emails regarding early lease termination. I have had to go look for legal counsel. This is the worst experience I've ever had to deal with.

Fraud Warning - Extremely Unprofessional and No Transparency…read more My experience with this property management company was extremely disappointing and concerning. Communication was consistently poor--multiple emails and phone calls went unanswered, and meaningful responses were rare. After move-out, funds were deducted from our security deposit without clear justification. We repeatedly requested itemized documentation and physical evidence to support the charges, which tenants are generally entitled to receive under standard tenant-landlord practices. Despite multiple requests, this information was never provided. We were charged for items and installations that were not present at the start of our tenancy, and the deductions appeared to exceed what would typically be considered normal wear and tear. Based on what we observed, the charges seemed more consistent with property improvements or upgrades rather than tenant-caused damage. We offered photographic evidence of the unit's condition, but it was disregarded. What was most troubling was the complete lack of transparency and good-faith communication throughout this process. I interacted with two individuals named Cindy and another named Hope, and despite repeated attempts, no one took responsibility for addressing these concerns or providing proper documentation. Given our experience, tenants should proceed with extreme caution. Security deposits are meant to be handled according to clear standards and accountability, and that was not our experience here. I am in the process of reporting this matter to the appropriate consumer and housing authorities for review. If you are considering renting through this company, document everything thoroughly and think carefully before trusting them with your deposit.

I've been using Lexington Property Management for 6 years now, and they are the BEST! With their…read morevetting system, they never fail to present me with the most qualified applicants, which has resulted in excellent tenants every time! Their response time for my tenants is speedy, and everyone at Lexington is so easy to work with! I highly recommend Lexington Property Management!