The quality and value was outstanding!!! I had scratches on the backside of the driver's side of…read moremy car! Havana Kustoms did excellent work.It looks brand new.

First and foremost is the communication. Frank is great about returning calls and responding to…read moretexts. I had 2 motorcycles repainted this winter 2025, and both projects turned out beautifully. I was kept in the loop about every aspect of both jobs, including being sent pics of the process along the way. I always knew where they were at, and when to expect completion. Havana's pricing is very fair and competitive, plus the quality of the work is top notch. Great local business that takes pride in their work, and provides honest and detailed information about any and all work to be performed. Highly recommended. Thanks guys!​

I brought my Alfa Romeo Giulia in with a brake/IBS issue. They took the job (credit for that), but…read moreeverything else was a mess: a month of delays while my car sat on the street, a hidden $75 parking ticket, 76 miles put on my car, rude treatment, filthy interior, and a padded "diagnosis" bill that left the brakes locked in service mode. Last straw: they hid the parking ticket until after I'd paid in full. The problem (short): Brake failure/IBS fault. I authorized diagnosis. After their "diagnostic," the car was left in Brake Service Mode with all four wheels locked, making even towing difficult without a full lift. -What I give them credit for (+*) +5* for taking the job at all. Many shops refuse Alfas; they agreed to work on it after I said I'd supply the correct used IBS unit myself. Why this is 1 star (everything below subtracts) Minus 1* Month-long delay & storage on the street They had my keys, yet the car sat outside on the street for over a month instead of on their lot. I had to drive over just to find out where it was. Minus 1* $75 ticket because the car was left on the street I later discovered a $75 parking ticket issued while the car was under their control. Minus 1* 76 miles driven -- way beyond any reasonable test Odometer shows +76 miles after service. That's not a "quick test drive." (See photos.) Minus 1*No fuel after all those miles They returned the car with no fuel added after putting those miles on it. Minus 1* Dirty hands on a light interior + trash left inside My light interior was stained and the car had trash left in it. I then had to pay for interior cleaning. Minus 1* Rude attitude when I asked why my car was on the street When I came to ask what was going on, I was told, essentially, "If you don't like it, take your keys and leave." I couldn't--because they didn't know how to exit service mode on the brakes and refused to fix it. Minus 1* Hiding the ticket They removed the ticket from under the wiper and never told me about it until after I'd paid. That's unacceptable. Costs & quote * $500 up front for "diagnosis." After this, the car was undriveable due to the brakes locked in service mode. * They quoted $5,500 to replace the IBS because "we don't want to deal with this car." * I negotiated $1,500 labor only (I supplied the correct donor IBS--no programming needed). * Add $75 ticket, fuel they used over 76 miles, plus interior detailing I had to pay for. I didn't run to write a review when I noticed the miles, the smell, and the mess inside. I didn't write when I had to pay for cleaning. But learning later that the $75 ticket had been hidden from me was the last straw. Bottom line: They took the job (+), but the way they handled my car and treated me erased any goodwill. One star. Do better.

Growing leaps and bounds, Megan Auto Works has moved to their new facility:…read more Megan Auto Works 50 W Factory Rd Addison, IL 60101