Technician fixed the issues. So I am changing the review…read moreback to 5 stars. All the issues have been fixed

I was misquoted $300 for removing my TV above the fireplace, transport to new home, & reinstall on…read morea wall there. Everything went wrong when Ismat showed up. He was complaining that my $300 mount was more expensive to remove & install. Then, he couldn't transport it in his van full if stuff. So, my roomate & I had to bring it down on my flat handtruck and put it into my suv. We brought it to the new place and he helped to hold the TV as we wheeled it in. Then he said he couldn't install it on my wall and we had to spend an extra $50 to buy this cheap mount that doesn't move side to side..etc. Then he offered to take my expensive mount & I said No. I only paid him $350 so he would leave. It was terrible. I'm having another company come in to install MY original mantel mount for $150.

Used Superior Home Theater Installation for my 65 inch panel installation. Got a fair price quote…read moreand within a week they came out. Nice and knowledgeable, did a great job installing the TV flush to the wall while hiding the power and other cord via some clever techiques. Wife loves it as do i. If you are looking for home theater installation and purchasing expertise this is the team. Will be using again once i replace another panel this year. Recommend

Thought I needed to replace home theater speakers in the ceiling but they were able to recalibrate…read moremy receiver and adjust a couple speakers somehow in the ceiling to remove static. Now sounds great.

We have been slowly switching all of our AV; security cameras, and local wired and wifi network…read moreover to Full Spectrum. Their quality is top notch. My latest add was a NAS to house a lot of educational and Great Courses videos and CDs, we collected during the Pandemic. They definitely walked me through all the equipment and software choices and helped me with scripts to load my collection.

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

I have zero man helped and needed a handy man. I had just a few small projects but he came out the…read moresame day I called him within two hours. Nice guy, got done everything I wanted. I would use him again!

Tyson was great from start to finish! From being so helpful over the phone in explaining his…read moreprocess and what might be the issue we were dealing well, to coming on time, working efficiently and just being an overall nice guy to deal with. Will definitely use him for future projects and won't hesitate recommending him to others!

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Valley Home Theatre and Automation installed an automation, security system, and a home theatre in…read morea house we purchased. Glenn helped to design everything and even sketched out a tiered riser with lights in the stairs for our contractor to build in the home theater. The installation was professional and the system is operating well. Definitely recomend!

Back in 2011, when I was living in Brentwood, I spent over five figures setting up Control4 whole…read morehouse automation with VHT: stereo, TV, indoor/outdoor speakers multi zones, lights, thermostat, front door, etc,, That's when the "two Glens" were running the show. Come 2020 one of the Glen's retired and the other cut back. Peter was now "the face" of VHT. He was cool...until he wasn't. One day I called him about doing an adjustment to the Control4 system. It was a minor job. Instead of a "let's set something up," he gave me pushback, saying his tech lives in the Central Valley and that's a long ways from Brentwood, implying my job is too small to do. I was surprised. Distance was never an issue...until then. Now that I've moved to San Rafael, I'm going with a local installer. I wish VHT well; they've branched out to San Francisco and Cupertino. But I just got the feeling they didn't want my business anymore.

Worked with Saul and Sienna. What a great combo! Really…read moreknow their stuff. My husband was able to get exactly what he wanted.

We had a tough set up at our home that was over ten years old and in need of a real overhaul with…read moresome pretty complicated situations involved. Our first priority was a new TV and a new receiver and getting confirmation this team could do the work. Well, they can and not only can they do most anything you need, they do it with patience, lots of grace, a sense of humor, total dedication to perfection and without ripping you off. Once you start talking to the people who work here you will find that most of them have been there for over a decade and some of them have been there almost two decades and that's because they love what they do and it shows in every aspect of this process. We had an initial consultation which they credit back to you if you have the work done and then we made our choices with tons of guidance based on our budget and needs. The team came on the day of install and they were clean, professional, knowledgeable and just plain good guys. We had one little hiccup after they left and they immediately came back and fixed it. We started with Quincy in the store to pick out the TV and eventually started working with Alex for the entire set up and he sticks with you through everything until the very end, even follow ups. He's easy to get a hold of and responds directly. Lloyd came to do the once over for install and the guys who came to do the work were Desmond and Alan. I really can't recommend them enough and they made what we thought was going to be a difficult and hard experience something that we quite enjoyed and we are super happy with the end result. Here's hoping it lasts at least another ten years!

Quick and professional service, highly recommend!…read more They came out to mount our tv and they were done in almost no time. They checked the level and stand by their work! I'll be using them again in the future

Used Yelp job request to request TV mounting services, and Universal Mounting Services came in with…read morean excellent quote. After browsing their work, I knew they would execute my vision for my living room. I was reluctant to mount my TV above my fireplace, but unfortunately there was not another configuration that would work well. I even had to downsize my TV, and despite multiple changes to the original request, UMS was super flexible and accommodating. They came through on time, and knocked the job out in a little over an hour. I opted for conduit vs a recessed cable run, but it looks super clean and professional, as I envisioned. Should I decide to go in-wall in the future, I will definitely call them back to take on the job.

Rozel installed some CAT wire connectors for us to enable whole home ethernet. He completed the…read moretask quickly and cleanly. His price was very fair. I will definitely use him again if we have anymore ethernet / audio / AV projects. Thanks!

We had an amazing experience using SoundWise AV & Home from my initial meeting with Mr. Rozel to…read morehelp me achieve my seamless clean instillation of 70" mount Wall TV, he suggested the best equipment such as the receiver, AMP, Apple TV in addition to all of my other equipments. He also suggested a nice steel cabinet Rack to keep all my systems clean and organized, I love the WiFi remote one simple remote with configuration to switch from Apple TV, Cable, to video and etc.. he also added our favorite channels. He is just super amazing extremely diligent very professional most importantly to me is his honesty and passionate about taking care of you ensure you are happy. In addition he setup two Nest units in my house, Sonos speakers and ran all the ceiling wires throughout my house with separate control volume switches we have an amazing sound system now including speakers outside. My kids and my wife loves watching movies at home now I don't remember the last time we went to movies. With the super clean setup and crisp sound system move nights every weekend at my house. He took his time to research the best products not only that his email communication to me with the detailed information for me to look at the reviews he was not forcing to purchase a product wanted me to be happy with the end result. Thank you so much Rozel and your team we appreciate it very much for going above and beyond and your continuous support that I continue to call you guys for additional stuff.

Very professional and excellent quality of work! After an extensive remodel, I hired Dream Digital…read moreto install ceiling speakers and get my surround sound working. I couldn't be happier with the professionalism, communication and quality of work. Highly recommend this company!

Dream Digital provides outstanding customer service and installation. Mark B is on top of every…read moredetail and Jesse makes sure all is functioning and installed as it should be. They are your "Go To" experts with quality, value and expertise.