Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

Very easy to work with, no hidden costs. Team showed up on time, was able to complete my one level…read morehome in about two hours. We had never had our ducts cleaned and are very glad we did it. Air quality is much better and nice to know it's done. Workers were polite and efficient, refreshing.

EXCELLENT INITIAL AND FOLLOWUP SERVICE! We hired the Attic…read moreCrew two years ago for home rodent abatement, a common but serious proplem in Seattle. They did an OUTSTANDING job finding and sealing the entry points, then clearing the old insulation and replacing with minty fresh new contemporary insulation. With the summer coming, we asked the Attic Crew to reinspect our attic fan and advise on possibly adding more. The crew arrived on time, with all their equipment, discussed our project needs with us, then promptly carried out the inspection. The Attic Crew report was A) our equipment was running fine, and needed no additional service. B) considering the tight attic space, the current fans were sufficient and no more would be needed. Final result? NO CHARGE FOR THE INSPECTION AND RECOMMENDATIONS! We would ABSOLUTELY GO TO THE ATTIC CREW next time we need their services!!!

The whole interaction with Attic Crew from the very beginning with the initial quote through to the…read morejob completion made us feel completely well taken care of. They're efficient and completely thorough. Shout out to the on-site project manager, Ricky Ricardo (yes, his real name, like the character from I Love Lucy, but he's a great sport about it) - who came early and stayed late to make sure we knew what was going on and were fully satisfied with the complete job, with a walkthrough and pictures of everything from end to end. Ricky is a guy who cares about a job done right and cares that the customers are completely comfortable, happy, and satisfied. Ricky came in before the crew started, walked us through how the job would go, made sure that all of our personal belongings were moved far away or protected by plastic throughout the garage and all the way through to the crawlspace access near the kitchen. The taped-up plastic "hallway" they created to prevent fiberglass and biohazard waste from leaking out into the house was going to block off part of the house, so Ricky made sure that we would have access to everything we needed, and offered to cut holes or coordinate crossings through as necessary. For the 3.5 years we've lived in this house I've been scared to even put my head down in the crawlspace, and by the end of the job I was ready to stand in there and take my own pictures of the space. Thankfully I didn't even have to take my own pictures, because Ricky organized sending me hundreds of before and after pictures from everyone on the crew. I have so many pictures now I could draw a pretty good map of my crawlspace without ever crawling through it. The price (spoiler: great!) Where other companies tried to quote for a smaller scope of work to keep costs within our budget, Attic Crew combined a completely thorough top-to-bottom job with guaranteed PSE rebates (as appropriate to our case) to meet our budget and then some. This was actually the best quote we got in two ways. First, this job was scoped to everything we wanted and more, no cutting corners. Second, it was the cheapest quote overall by about $500 thanks to PSE rebates that Attic Crew guarantees. Attic Crew takes care of the PSE rebates on their end, no paperwork for us. They included line items on the quote to show us how much we were saving from the rebates, but the sales rep, Tom, guaranteed me that even if they somehow don't qualify for the rebate from PSE, they will never charge that back to us. On top of that, they were quick to schedule the work only a week after we paid the deposit. The scope of work (extremely thorough): Removal of all old insulation and vapor barrier. Biohazard cleanout and sanitation. Crack sealing (foam, mesh, and/or cement as appropriate). Air sealing around any penetrations (vents, ducts, wires) into the house. Upgrade from 4" R-17 to 10" R-30 fiberglass insulation. Upgrade to 10-mil thickness vapor barrier. Replace dryer duct from flexible to rigid aluminum. The job was very thorough to improve our home efficiency and lock in the PSE rebates. As a bonus, they included cleanout of an abandoned rat's nest in a cabinet in the corner of the garage that the previous owner left us as a "gift" and we'd never had the equipment or PPE to properly deal with, and any rodent droppings found in the garage as well. Literally the only (very minor) issue we had was that we'd scheduled the quote on a day that turned out to be a Monday holiday. The communications were a little unclear referring to "tomorrow" rather than a specific date and ultimately they confirmed the appointment for the next business day. No harm done.

One of the best experiences we've had working with a company to do work in our home. They were…read morepunctual, easy to work with, very knowledgeable and very detailed oriented. The even fit us in last minute! Highly recommend and would go with them again anytime we need help.

I had to get some insulation removed and replaced on short notice because the roofing crew found…read moreissues with the existing insulation while working on the house. Chris from Attic Doctor came out right away, looked over everything, walked me through the options for both materials and pricing, and explained the whole process clearly from start to finish. He coordinated with the roofing company to make sure the timing worked out, and kept me updated the whole time. Whenever I had questions, he got back to me quickly and was easy to talk to. Definitely recommend working with this company. Ask for Chris. He's the one you want to work with!

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Had someone come out to look at potential mold in the attic. He was the third person from a mold…read morecompany to come out. After receiving recommendations from all three companies, I can say I really appreciate his knowledge and honesty.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.

In short I'm so happy we found these guys. They're fast,…read morefriendly, and totally capable. Best of all, their bid was less than half anyone else's. Just who you want to support. They do more than installing insulation--they also repair damaged installs, including ductwork and other stuff that typically surrounds insulation. Great for far more than just installs. In long 7 years ago, a contractor we hired neglected to hook up a drain pipe properly in our crawl space. We had to chase him and chase him and chase him to finish the work we could see, which he eventually did to a decent quality level, and cut the final price somewhat to make up for it. But we did not know about the drain pipe, since we didn't check under the house. Over time, the spillage damaged insulation, ductwork, and the visqueen lining the ground. Once we got the drain pipe fixed, we took several bids last week for the damage repair. Arrow came highly recommended by others in the trades. Jason stopped by on his way home from other bids--same day I texted him. Can't be more responsive than that! He was pleasant, friendly, informative, everything you want. He was very clear that their bid would easily beat the others, even without knowing what the others had bid (he gave me a ballpark estimate that came true 100%). He volunteered to take cat litter back under the house to soak up standing water. At that point he didn't even know he had the business, but as soon as he came back up I let him know we'd be hiring them. Their office was ready to schedule the guys any time we were, but Jason recommended letting the space dry out for a few days. This morning, Francisco and José showed up not only on time, but early. Both as cheerful and communicative as Jason, and they got to work even faster--one of them was trimming Visqueen before we even finished going over the work, and they hopped right down through the trap door and got after it. They fixed the duct, insulation, and lining in a couple hours, never even disturbing the house cats and pooch. They were super quiet and efficient. This house was almost 30 years old when we bought it, and we're 7 years in now. This project was a self-inflicted one, since we hired an idiot contractor when we got here. But finishing this puts us more than 70% of the way through our to-do list, and only one of the remaining projects is at a level of priority 1. Arrow helped us a ton and puts us another leg up toward getting this place ship-shape.

I am so happy with this company, I live in Oak Harbor, they were on time, the bid price was the job…read moreend price. The service persons that came to my house, Francisco, Jose, Alex and Jesus G were professional, on time, got the work done with no playing around, left the job site clean and very polite. I have a very tight crawl space, they did not complain nor make me feel like the job was a bother. I would highly recommend this company. Wonderful work at an affordable price. Work completed, installed new vapor barrier, removed and installed new Insulation, built and installed a new door to the crawl space and wrapped water pipes and wrapped metal heat ducts along with deodorize the crawl space. Wonderful company and fantastic staff.

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

Not recommended! I hired Insulation Co to work on the attic of my rental property less than 2 month…read moreago. Unfortunately, once new tenants moved in and began using the space, we discovered that the bedroom outlets were no longer functioning. When I contacted the owner to ask if a wire might have been accidentally disconnected during the attic work, he refused to come by to inspect the situation. He argued that I should have reported the issue within two weeks, despite the fact that the unit was vacant and only recently occupied. Rather than offering to troubleshoot or verify their work, the owner was argumentative and dismissed the concern entirely. He also claimed I have no proof his team caused the damage and told me I would need to hire an electrician to prove it. I am disappointed in the lack of accountability and professional courtesy, and I would suggest looking elsewhere for a contractor who stands behind their labor.

Having my exterior walls insulated with NW Insulation really could have not gone better. First, I…read morehad the estimator come out just a couple days after I called, he spent an hour or so going over my house & checking the insulation and then figured out the estimate. I was shocked, with the PSE rebate, which NW Insulation takes care of, the estimate was thousands less than I thought it would be! I signed up, and a day or so later I got a call to schedule the install, again, surprisingly, they could do it right away and I scheduled for about a week out. The installers got to my house about 8am and were very polite and professional. They basically worked all day, got the job done, and were on their way. They left everything clean and it is amazing to me how the house looked when they were done. They blew in the insulation from the exterior and the method that they used left no trace, they removed a course of siding, drilled holes, filled the walls, plugged the holes, and replaced the siding. You can't even tell that they were there. I have only had a few hot days to determine if there has been an improvement and honestly it really does seem to stay cooler inside, looking forward to winter for the real test. All in all, this has been a great experience, I very highly recommend NW Insulation for your project.

The estimate was scheduled quickly, and the work was done within a week! They did a complete…read morecrawlspace clean-out(1800 sf ), replaced the floor covering, wrapped all pipes, and put in insulation - all in one day. Everyone was efficient and friendly, and the price was very affordable (best bid!). Definitely recommend!