I have worked with Kevin Metzger multiple times from West Coast Mobile Home Improvements. He's proven himself to be honest, dependable, professional and very knowledgeable. We had him repair a trim/siding issue we had. He came up with a fantastic solution which saved us a bunch of headaches and money! He's helped us with a bathroom leak situation and spotted a serious duct problem while inspecting the area under my home. He took pictures and explained the problem with improperly installed ducts. He provided a very reasonable bid while communicating solutions that were reasonable and very affordable. My most recent experience, was a flood in my kitchen. Although I received a "cheaper bid" for these repairs, I didn't hesitate to use West Coast. I knew it would be done correctly, on time as scheduled and with proper materials. Eric completed the work today and I couldn't be happier. Eric arrived on time, communicated clearly, left the job site pristine, and smiled as he left completing the job in a very timely manner. I'm very particular and rarely write reviews. My experiences are worth sharing. Quality workmanship is hard to find! Thanks Kevin, Eric and West Coast Mobile Home Improvements. Well done!! read more

Requested a quote, booked an appointment for today and no call, or a text regarding my appointment. I've been waiting for 2 hours. When u call them, it rings 3-4 times then rolls over to another number. There's a live person who answers call and says, no Representatives available to take your call? Concerning. Going to move on. read more

Kevin Metzger with West Coast Mobile Home improvements on Cherry Street in Murrieta has helped us improve our home several times throughout the years. He's always the first one we call when we make changes to our place. He's always is so kind, personable, knowledgeable, and trustworthy. We just had some windows put in, and his crew did an amazing job. They cleaned up after the installation and asked if there was anything else they could do before they left. It was a real pleasure to have them working in our home. We couldn't be happier! Thanks to all. We appreciate you! Luann read more

West Coast Mobile Home Improvement - To this! - Mobile Home Repair Near Me - Murrieta, California

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unprofessional and overpriced, they sent out 8 people, I assume all 8 had to be paid for just standing around!

had excellent experience with this company from the start to the finish. I was referred to call them by the laminate flooring manufacturer to have them repair broken stair nose. Jose and Ismael went above and beyond with this tricky repair and could not be more pleased with the outcome. I'd definately hire them again for other projects around the house. read more

We cannot praise this company and their staff more highly. Their professionalism and outstanding sub-contractors are amazing. We gutted and replaced an old 1978 mfg home kitchen. They listened to us and gave us exactly what we wanted at a great value. Even with a couple of mid-build changes, they still finished on time. Flor and her team get it done. Would reccomend them for any of your wants or needs..Great Job! They also helped us with a bathroom remodel several months ago. Same great experience. read more

West Coast Mobile Home Improvement - Mobile Home Repair Near Me - Murrieta, California

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We had water damage in our home, and Kevin's team was incredibly helpful and professional. Kevin is amazing he has a great eye and can help you with logistics. The team worked diligently to restore my space and transformed my kitchen and laundry doom into beautiful functional areas we love spending time in. There attention to detail and commitment to Quality really made a difference. I highly recommend their services to anyone facing similar issues. Thanks again for your great work! read more

I paid around 6k for them to do my foundation & instal a water pump that does not work. They won't return my calls nor did they ever come out to adjust the joist on the work they did for the foundation. They will take your money and run with it. Do not recommend the work nor how they do business. Very sad.. read more

Thank you tons to everyone on the team for working so diligently & thorough during the holidays for our request of jack repairs on our mobile home. Truly appreciate everyones responsiveness and support. Really fair pricing & great people. read more

What a horrible company. They should lose their license for scamming people. They gave me a quote for extending my driveway to cement it over, then completely botched the job and left the bricks up. I cannot park a car on a cemented over planter! They have ruined my driveway and refuse to fix it. DO NOT USE THIS TERRIBLE COMPANY. The HOA gave me written permission to extend the driveway & park. Statements otherwise are just blowing hot air. In fact now that it has been cemented over in such an unusable way the HOA has been contacting me to change is as I did not get the approval for filling in a planter. The term patio was never discussed in the estimate, Robert clearly forgot what was requested when he came out for the quote as it took him 2months to even accept that I wanted them to do the work. They were so poor with communication and scheduling that I was surprised they even followed through to do the job. Clearly the issue here is communication and their inability to do so properly. I had to called multiple times just to speak to management and then was only treated with disgust and anger. They are not willing to accept any responsibility for their mistakes or resolve in a professional manner. I literally have to demo the area to accomplish what needs to be a driveway.w what a total waste of time. Everyone who sees the filled in planter questions why anyone would want such a thing done, the whole concept doesn't make sense and is just a lack of communication - laziness. I wish I had researching the company on here first and seen all the other bad reviews. As far as bashing the company; it is my right to post an honest review. I am merely stating the facts. I would never want someone else to experience this frustration and lack of consideration. read more

West Coast Mobile Home Improvement - So much for that "free patio!" I am having to get it completely demolished, it wasn't even reinforced!!! - Mobile Home Repair Near Me - Murrieta, California

I've utilized this company twice. Once to add new steps/decking to my mobile home. And most recently to have my home re-leveled. Very satisfied with both services. read more

West Coast Mobile Home Improvement is # 1 in our book. I had to have my damaged siding replaced, as well as a full power Wash, complete exterior paint and trim. In total this was a 5-day project, and they were professional, experienced and friendly, they introduced themselves to me upon arrival. They cleaned up the job site daily before leaving. We have used West Coast many times in the past and have always been extremely happy with their work. We have had numerous inquiries on who did the work on our house, everyone saying how beautiful it looks. On a scale of 1 to 10, West Coast is a 10 +. Thank you, West Coast read more

The repair team at West Coast was outstanding. Mario and Barney were professional, on time, focused, and completed the requested work with a smile. I would highly recommend them! :) read more

We had a new roof and new carport awning replaced on our home. After they completed the work the roof border blew off. After talking to them they are not going to fix or replace that border. It was clearly not like that before their work. Pictures show before and after. Also I had to pick up all their scraps and a ton of cigarette butt's they left all over. I do not recommend. read more

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Enjoyed living at the ocean bluffs. The park is always clean and the maintenance team does an amazing job at keeping it beautiful with their landscaping. We have enjoyed the pool, jacuzzi and social events. We appreciate the safety of the park and have been surrounded by friendly, kind neighbors. Lot rent is more than I'd like to pay but not a surprise as we were made aware of increases prior to move in. Management has always responded in a timely manner to us with any questions or needs. They are resourceful. They do have rules and ensure everyone follow them which I feel is important in any community. If you want to feel safe and welcomed I recommend Ocean Bluffs. read more

I needed several repairs on my mobile home, after a pipe burst. I decided to go with West Coast Mobile Home Improvement. Having gotten three estimates. Flor was the project manager. She came out to check out the place. We discussed what my priorities were. She listened to my needs, and came up with a solution. The estimator, Austin, is also very astute and the installers were competent and punctual. Flor came back to check out the workmanship when the job was done. She returned my calls and my texts throughout. Plus the price was fair. Kudos for a great follow through too! I recommend this company. Thank you Flor! A pleasure working with you and your team. read more

Figure yourself trying to organize a comprehensive, full on, bare bones renovation from overseas.....without being present? Not a great idea for retaining one's sanity, relationship or trust. But then I found Westcoast and guess what; I am still sane, still happily married and so very, very pleased with the results. We initially started this project by reaching out to 5 local companies via email outlining our idea to bring a 1974 manufactured home into the modern age. Westcoast was very responsive and answered quickly with price quotations and was not put off with our constant adjustments and attempts to save a dollar here and there during the quotation process. A new wall here, an old wall removed, fixtures and cabinets we wanted to provide ourselves....it didn't phase them. With the final decision made to go with Westcoast we decided a quick trip was needed to confirm that the visions we had on paper and via email were realistic and as we had thought. I'm glad we did because more ideas and further changes were made once we arrived, but this time face to face with the crew that would be handling the project and doing the work. We organized a meeting at the property together with Jared, the estimator, Flor, the Project Manager and Issac, the Lead Contractor and spent 4 hours going through all aspects of the project in detail. Flooring, wall placement, paint colours, trim details, door designs, electric fixtures, plumbing...... everything! We agreed on the scope and handed over the keys to Flor and returned to Europe. Flor took it from there coordinating the tradespeople for each phase along with constant video conferences and progress updates throughout the process. Renovating an old house comes with surprises but Flor kept us abreast of all issues during the process enabling us to make decisions along the way supported with live visuals via WhatsApp with Issac and other tradespeople when needed. And as icing on the cake (I expected nothing less) the quality of work was top notch. This company and their crew are the real deal and as long as you take the time to ask questions and explore ideas, and agree on the scope and details of work to be performed they can be trusted to deliver. Even the incremental payments were an easy task using their digital pay method which was only a click away; something we highly appreciated, not being present, instead of dealing with checks. So long story short give Westcoast a call and let them make your dreams a reality. We are glad we did. read more

This company was on time every time. Kevin Metzger did an outstanding job examine and reporting on and taking pictures of problems and concerns. Marcel showed up on time and he and his crew did a wonderful job on repairing and painting my porch. {They matched the paint exactly} and were patient with me as I kept adding things.I had several leaks under the house that he sealed up. He replaced the wood pads under 8 piers with new ABS lifetime poly pads, 2 under each pier. replaced one rusted out safety support system with pads, steel pier,locktop for 3" I-beam. Also did a leveling using the water system. Everyone was professional and friendly and the work was done in a very timely manner. I chose them after hearing two other people in the park rave about their work. read more

First let me say I was unsure where to go for a quote for work I needed done on my mobile home. Our property manager recommended West Coast so I gave them a call for a quote. They came out right away and took alook at the work I needed done. In our meeting I shared there were a couple of other things I needed but had to wait until my budget could afford it. Well, they provided pricing on that as well and it was so well within my budget. I had William, Marcelino and Troy arrive to do the work and they were on time, introduced themselves and got to work. The work was completed in the time agreed and they were very good with clean up. I was so happy with the work and the savings to my budget, I would recommend this company and this team of William, Marcelino and Toy! read more

We have had a kitchen that flooded over a year ago. Well we finally have action. Troy and Cody had the worst job of cutting out the bad base floor and replace it. Took them 2.3 days and they did a great job. read more

We selected West Coast Mobile Home Improvement to perform some exterior upgrades to my sister-in-law's double-wide mobile home (power wash, paint, complete skirting replacement, scroll post replacement). West Coast promptly provided an estimate and were able to start (and complete) work the following week. They kept us informed of their progress daily, and let us know who would be working on the premises the prior evening. We are thrilled with the quality of work performed... several neighbors commented that the home looks like new. Throughout the week, workers and office staff were responsive to any question or concern we had. We will happily use West Coast for future work. read more

Let me tell you a little about West Coast Mobile Home Improvement..... First and foremost: Jared, Sir I cannot tell you how much I appreciate you. Putting my trust in someone to take care of the only thing I have left of my parents has been very hard for me. You made my aunt's & my decision the easiest. From first meet you were a gem. You pride yourself in your work..... that doesn't happen often anymore. You were straightforward, X marks the spot, a thorough listener to my concerns/needs, and so damn kind. You took the time & went the extra mile to explain every little detail, draw a diagram of necessary work and came back to address my concerns/ and have the issues fixed. Accepting responsibility for shortcomings as a company isn't easy and I cannot tell you how refreshing that was. Taking on a original 1959 double wide is no easy task especially with the state it is in. I expect hang ups and road blocks but I cannot thank you enough. To whomever answers the phones: Right there says it all! You answer the phones! I had called many companies and not a single one actually answered the phone but you did. You were kind, provided top notch customer service, and the follow through has been phenomenal! Thank you for all you do! The hands on boys: I thank you so very much for each and every one of you busting hump to make my home safe, sturdy, as level as possible (due to prior neglect), and keeping an eye out for rogue kittens for me. I cannot wait for our electrical evaluation on Monday as I'm sure your electrician is going to blow me away as well. read more

West Coast did a wonderful job. All of the people we came in contact with were very friendly and professional. Flor, our project coordinator, was very responsive to any questions or concerns we had and responded in a timely manner. The quality of the work done in our bath to shower conversion was excellent. The only reason we felt 4 stars was appropriate instead of 5 was due to the amount of time it took to complete the job (2 months - and the size of the job was small). This could be due to our location in San Diego vs. West Coast/contractors all coming from the Murrieta area and not starting daily until 930am or later. I would still, though, highly recommend them. read more

My parents wanted to redo their kitchen, guest bathroom, and flooring throughout the down stair. Jared came out and diagramed the entire project and was super detailed with everything he did. Any question my parents had, Jared was quick to respond asap and made sure any little thing got taken care of. As soon as he submitted our project to his office, the staff was very quick to set up, schedule the job, and make sure the best people came out to do the job. Thank you to Jared Freedman and his company for turning my parents dreams into a reality. Their house is stunning! read more

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West Coast Mobile Home Improvement totally gut remodeled our inherited 1970's era manufactured home. We were totally pleased with the results, attention to detail and unique solutions to major structural problems that were encountered. West Coast Mobile Home Improvement has performed leveling over the years and recently a window repair that when finished was not detectable from the original surface texture, color and design. My wife and I highly recommend West Coast Mobile Home Improvement for professional remodel, foundation, repair and leveling services. The staff members are responsive, knowledgeable and professional. You will not be disappointed. read more

Extremely satisfied with roof replacement that West Coast Mobile Home Improvement had done in my mobile home. I got great price as well compared to 3 other companies that I requested to bid on my roof replacement project. Their front office associates are also very helpful, patient and genuinely care for what I intended to accomplish. I highly recommend this company for any work/project that they plan to do in their mobile home(s). read more

Robert came out to assess 2 issues for us and he was very professional and informative. After receiving our quotes/estimates, we decided to go ahead with our floor repair first as we had an actual hole in it and needed to have that taken care of as soon as possible. Unbeknownst to us, there was a family emergency that then occurred, so we didn't hear back right away and reached out to them after a week had gone by. They responded quickly to our message, apologized and then scheduled the go ahead for the floor repair. Juan and Alexis showed up and they were both amazing! Both men were very friendly, super professional, answered new questions, and worked very hard, very efficiently and very quickly. When we next need further repairs, we will use West Coast Mobile Home Improvement and request Juan and Alexis to do the work - they were just so great and put our concerns at rest! Very happy and very satisfied with the quality of work performed by them! read more

Kelly, Charley, Brittney !!! You guys really came through for us here at Rancho Vallecitos! Our Clubhouse Kitchen Remodel is nothing short of PHENOMENAL!!!!! You stayed on schedule, paid attention to all the fine details and really listened to us. True professionals all the way! Our residents, Park Ownership and our Corporate office are pleased as well. ! Up next - The outside bathrooms! read more

Waste of time trying to "work" with this company. They took the deposit check and disappeared with no progress for 4 months. Finally was able to cancel it all, and they didn't even care. Terrible waste of time and energy. Totally unprofessional outfit. read more

Great company! From everyone in the office to the outside crew, and the inside crew. Jared and Flor were awesome to work with! We bought a modular in pretty bad shape and it has been totally restored and updated from underneath, the outside and the inside. They do everything! Just had them out for roof repairs and a new laundry room vent. They transformed our home it it is absolutely beautiful! Thank you West Coast Mobile! read more

The pictures of the new tub and Paisley belong to me. I couldn't figure out how to write a review with them. I can't say enough about how much I love my new bathroom!!! Charley was professional, on time (very important to me!), and very patient explaining the process to me. It never took more than 10 minutes for him to return a text (even after hours) and never more than 15 for the office to return a call during hours. Steve did the work and was quick and efficient. He did what he said he would do and when he said he would do it. He cleaned up the driveway (important to my husband) and I walked in to a ready to use bathroom in 2 1/2 days!!! I am happy with the entire process and I will not hesitate to recommend them! Or to use them again!! read more

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Well, we should have done our homework. The rain gutters were not seamless and the area where we are encountering leaks comes from the seams of the rain gutters and our window still leaks. It hasn't rained in a bit and I hesitated about posting, but it is difficult to see later that the work you paid for does not hold up. I called a few times over the last two years, but no follow up from them. So much for any kind of warranty. read more

When we decided to do a partial remodel of our guest bathroom we decide to bring in West Coast MHI, partly because they had an A+ rating with the BBB, and partly because they had done a small project for us before. We were a little nervous because all of the personnel seemed so young, but we are absolutely thrilled with the final result. Austin did a fantastic job with the lengthy estimate process, and we appreciated him making an extra trip when we had to revise our plan because some of the desired materials had limited availability. And we can't say enough about Martin, who did the lion's share of the actual work. From demolition to wrapping up the last few details, he was the epitome of professionalism: polite and very considerate of our home space and schedules. He left the work area spotless every day, he was as quiet and unobtrusive as is possible with this type of project, and he is an excellent craftsman! read more

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We recently hired this company to bring water and electric service to an old manufactured home we gutted and are remodeling. It had been abandoned for 15 years and was a hideous mess with rodents etc. my husband joked (?) that at $1, we paid too much. We gutted it and researched companies that could do the work we could not do. It was difficult given the remote location. Then we found West Coast Home Improvement company. It was easy to get an estimate and schedule crews. In addition to putting in the new water and electric service, they stripped the forced air heating ductwork that had been occupied by rats, insulated and installed a new moisture barrier. They also offered expert advice along the way. We had a few bumps along the way and I feared being ignored. But I had been needlessly anxious. Each time, the customer service person scheduled a service call with the appropriate crew and resolved the issue. We have been most impressed and would not hesitate to recommend this comprehensive service company to anyone needing help with a home improvement project. read more

We were extremely impressed with the way Jared was able to work with us, our finances and our schedules. We had new floors put in. He brought out a lot of choices for us to pick from. Bennie and his crew did an awesome job. They even cleaned up everything after themselves. Not everyone does that. i will be recommending this company to all of my friends. read more

I would give them a ZERO if it would register that way. They quoted on a job for me and we had a signed contract in place listing everything that would be done with an agreed upon total price. Then when i called days before they were to begin the work to confirm everything, I was told they were not going to do the work because it was quoted too low and they would not be making any money on it. They just simply failed to follow the agreed upon contract. This is a very crooked business practice and you should NOT support a business that chooses to operate under these conditions. read more

NEVER USE THIS COMPANY!! Workers late to the job. Office didn't remember my requests prior to my appointment day. Sent one man to do a job that required multiple men. Had to call them for more workers. Workers were doing work whilst smoking weed. Blasted heavy metal music all day while doing the job. Left a huge mess. Didn't finish the job. Left stains on street in front of my property that won't come out. Owners won't call me back and fix or finish the job. BAD OWNERS!!! Latest News: They had their lawyer contact me via letter, to inform me that if I didn't remove my reviews, they were going to sue me. Based on the condition that the "street" isn't my own personal property so therefore have no right to request they clean up their mess on the street in front of my house. I love how they justify their poor actions an ignore everything else. Just another great thing to know about this company. read more

Warning to all! By CA state law you are required to purchase a permit to Install/Modify - Drain, Waste and Vent (DWV) or Water System. So when I mentioned this to the company the appraiser said "You really don't want to get the state involved" Are you kidding me, I'm the one that can be fined. I called the company and told them I verified with the state I need a permit he was very angry and yelled "Why would you do that?" and we had a verbal altercation. I was informed from this company it would cost me an additional $600 to get the permit because they have to draw up blue prints. NOT TRUE. Per the state the permit is $196 and blue prints are not required, only a grid drawing which can be done by pencil at the desk. So when I called to cancel the work which had been less than 48 hours of when I signed the company said they would have to charge me a day's pay for all the laborers who would come out although no one showed up and no work was done. Per their written agreement I have the right to cancel this transaction at any time prior to midnight of the third business day and there is no mention of a charge to cancel. Sad but this place will not be getting my business now or in the future read more

Terrible service and bad quality work. Beware they are extremely pricey. They tried to charge me 350.00 for replacing my Thermostat and when I refused to pay it they came down on the price 150.00 and said they lost money in the transaction. I'm the one who lost money because the thermostat wasn't the problem and the heater still does not work. We're in the cold so who lost out? They wanted to open my bathroom wall to repair my shower faucet saying that the part they needed to get to was extremely posterior and opening up the wall was the only way they could repair it. I called another company out and the guy laugh and pulled the Pin out that was securing the broken part in and replaced it in 10 minutes. Mad Props to G&G. So if you use this company be prepared to get ripped off. read more

(If zero star was an option, that is what I would give them) When it rained water cascaded over the side of my rain gutter right beside my newly built shed and almost none came out the downspout. I didn't want my shed to be damaged by so much water splashing below it, so I contacted West Coast to give me a quote. In February 2015 Phillip from West Coast gave me an acceptable quote to replace a sagging rain gutter. When it came time to write up the contract, suddenly an additional $94 was "necessarily" included for some vague tax reason. When the workmen came to start the work, apparently no one told them they would have to re-place some of the supports and make sure the gutter slanted and drained to the downspout. They just took down the old gutter and started putting up the new one on the same supports. When I saw what they were doing, I told them they needed to raise that area up so the gutter would drain correctly. Sorry, no speak English! They continued to work and I had to shout at them to stop and call the office. The office spoke with the workers and they replaced some supports and said it was slanted correctly now. Now that we have had some substantial rain showers it is apparent that gutter still sags (just in a different area), almost no water comes out the spout, and water cascades again over the side just as before. I called the office and Howard came out in early October to look at it and said someone would come out soon to correct it. After about three weeks nobody called or came so I have left three messages now for Howard to let me know when someone would be coming, no one returns my call. I paid $1,594 for a new rain gutter that is absolutely no improvement over what I had. I am a senior lady with a tight budget, really can't afford to throw that much away. read more