Despite being sick, this was overall a great visit. This was the first time that I had been to…read morePrimeCare. When I arrived at the parking lot, I checked-in via a QR code that was on a window sign. It took me to a portal to complete paperwork and that took only a minute or two since I had not been there before. After I submitted the paperwork, I got a text message indicating that it was received and then another text a minute later indicating that everything good with the paperwork. I settled in by turning on a podcast in my car and dug into a magazine. About 5 minutes later, somebody came outside and called a name. My window was up and I assumed it was somebody who arrived before me. But when she called out the name again, I rolled down the window and to my suprise, it was my turn to go in. I was taken to a room where somebody immediately took vitals and a history of my illness. She did a quick covid and flu test. It took about 10 minutes to get the results back and a doctor (RN?) came in to give me the good news - no covid, no influenza but she asked more questions as to my symptoms and wound up writing my an Rx for cough drops and inhaler. Overall, a quick experience, especially in this time of covid and various protocols implemented. I would definitely come here again.

Came here for the first time and had a superb experience due to the excellent staff. I,…read morefortunately, came on a day where it wasn't busy. So it was an easy in and easy out. Brandi Jones FNP was very helpful and caring. A thorough diagnosis and made the experience pleasant- which I very much appreciated.

An excellent experience. I went in for rib injury. It was quality treatment from start to finish…read more Andrew Meyers PA-C is an excellent practitioner. Very knowledgeable and friendly. Really took the time to ask questions about my condition. He provided valuable information related to treatment options. I even received a call from him in the evening to discuss the finding of my x-rays. I really appreciate how I was treated. I highly recommend this clinic.

This place is horribly slow (waited for over an hour) due to an unexpected change in ownership…read morethat changed literally over a weekend. The new owners changed all the computers and process without giving the current employees notice of the change or training on the new systems and processes. So the entire staff is learning on the job. Add COVID to this and it's a slow go. Once the doctor did see me he listened and was attentive to my issue and helped me out. So moral of the story is for the next few months if you have a true urgent care (I.e sever pain) don't go here.

The best urgent care experience I've had! The front desk worker was kind and patient, she was very…read moreunderstanding and help meet my needs. The waiting room was clean and comfortable. The doctor was also kind and welcoming, it felt like she genuinely cared about my pain. Ultimately I would recommend and will be going back!

I have been here 2 times in the last couple years. I don't get sick often which is why I've only…read morebeen twice-I really like it here. The first time I was here I didn't have insurance and they discussed cost with me before treatment. The prices are reasonable and they only did necessary tests. Today's visit I had insurance but again they let me know the costs before treatment. The staff is friendly, through and knowledgeable. I reserved an appointment time online and I was in and out within 30 min. After filling out paperwork I only waited about 5-10 min before being seen. This is definitely my go to Urgent Care. I won't be going anywhere else as long as they are open!

This is my first time ever at an urgent care, and I chose this one simply because it's right around…read morethe corner from my house. I've heard lots of horror stories about urgent care centers, but wow! My experience was great! The place was clean, modern, and the desk staff was very pleasant and efficient. I was taken in within 5 minutes and the medical assistant was also very nice and efficient. I did not see Dr. Naoumi, but a very sweet physician's assistant poked her head no sooner than I sat down. She said she could see me if I was willing because the doctor does not like patients to have to wait. How refreshing! She assessed the issue quickly and I was in and out in no time! I was, in total, in this place less than 30 minutes. I don't even get in and out of my regular doctor's office that fast. I highly recommend this place based on my experience.

I have been going to this establishment since it's inception. A wonderful caring doctor who is so…read morekeen on providing an amazing care for his patients. He has literally saved my life. Dr. Naoumi, thanks a million.

I went there a few times. I had several hundred dollars of tests done in a private lab that they…read morerecommended. The doctor didn't ever review the results. I thought, no call is a good call. When I asked a year later what the results were and if there were impacting me, the doctor said, "what tests". I had been suffering with serious pain. They diagnosed it as IBS. FAST FORWARD I have gallstones. Maybe it wasn't the same but I feel as if due diligence had been done then I may have had more info on my health.

Best health care experience by far! Direct Primary Care is the future of healthcare. 10/10read more

The doctor she was so good she even called me two days later to check up on me to see how I was…read moredoing she said she was concerned.

I was told I cant have a doctors note for my knee because I yelled when that never happened. The…read moreCaucasian high calorie human that talks like she's from Detroit and actively wearing a shower bonnet, claimed after having me on hold for 30 minutes that I was yelling when I was simply explaining how long I was on hold. Then I gave her an example of the drill instructor lungs and she hung up. Women must stop weaponizing claims of men yelling to simply not serve them. This woman has an attitude and should NOT have a job anywhere. I will be reporting this doctors office to LARA as this should not be how people are treated.

Update: This is no longer my go-to urgent care. I'm not sure if management has changed, but the NP…read moreI saw on Saturday handled a visit that should have been addressed differently. I called today after reviewing my results because the test I requested was not performed. I was open to discussing it, but that didn't seem to be the case on her end. I explained that the vitamin D test drawn was not the correct one for checking deficiency--it was done correctly during my visit in 2025. She insisted it was the same test and even stated that the system we were both looking at showed the same thing, as if I did not understand what I was reviewing. However, the system clearly shows otherwise. The test that was ordered was for hormone/active vitamin D levels, not for deficiency. If this is a small mistake--and I understand that mistakes can happen--the issue for me is that there was no willingness to acknowledge or correct it. There was also no consideration that the lab itself may have made an error. It took from Saturday to Tuesday just to receive the result of one blood test. After working a 12-hour shift, I came in because I had already been told the wrong test was done. While I understand other patients need care and didn't mind waiting, I was ultimately ignored instead of having a simple conversation to address the issue. After some time, I decided to leave and go to another urgent care for more attentive and thorough treatment. These are not the same tests--they measure different forms of vitamin D--and it was frustrating to be told otherwise. Update: Hours later, I received multiple calls from the office--none from the NP I originally saw. While I was told the issue was due to the lab switching their codes, there was still no acknowledgment of how the situation was handled. Even if this was a lab-related error, it does not address the provider's lack of listening or willingness to consider that the information in the system may not have matched what she believed. I was told we were both looking at the same thing, despite pointing out clear differences. Beaumont has been Corewell, including their labs, for at least two years now, so that explanation raises additional questions. Regardless, my concern is not just about where the error originated, but the lack of accountability and communication. I would prefer not to receive repeated calls providing conflicting or inaccurate information, especially when there has been no acknowledgment of the initial concern. At this point, I have gone and received care elsewhere.

AVOID AT ALL COST!! Please do not come to this place!!! They have horrible service and are money…read morehungry. I have done my annual physical and bloodwork here the last 2 years despite them not taking insurance for it and having to pay cash. Now this year in addition to not taking my insurance for the physical and bloodwork there is and additional $80 charge, PER PERSON for the bloodwork which has never been a thing. Last year they refused to sign off on my bloodwork because my cholesterol was higher, causing me to be charged by my employer. Also they poked my wife over 13 times trying to draw blood and you can see here veins from down the street. I will never be coming to this place again!

I developed a skin condition in Jan 2026 and went to Eastside dermatology for a diagnosis in Feb…read more2026. I returned 3 more times, saw 4 different people, a different one for each visit, got the wrong diagnosis, no proper follow up, and no biopsy was taken until I asked for one on the third visit. They only prescribed my steroid pills and cream, and no proper research was done. Finally, they said it was an allergy, at which point I went to the head of the Allergy department at Henry Ford Hospital. He said it was not an allergy at all, and I needed to see a good Dermatologist. I went to the Dermatology department at Henry Ford Hospital; they took a new biopsy and diagnosed me with Grover's disease in less than two weeks. They told me to stop taking all the steroid cream and prescribed a 3-step plan for my disease. I will NEVER return to Eastside again, and I recommend no one else goes to them either. Also, the visits were extremely short and yet they charged for each one. I wrote them a letter and refused to pay for unprofessional service and inaccurate information.

I was super pleased with the efficiency of the office. I was able to get right in and had all my…read moreconcerns addressed. They were pleasant and helpful. I would recommend to anyone.