So happy I had this place to take my kitty! She had the unfortunate luck to get very sick the day I was supposed to leave the country. She stayed over a week at West Eugene and was nursed back to health by the caring people looking after her. I am very happy with the attentiveness of everyone I worked with. They know how much your animal means to you and do their best to ensure you're both well taken care of. Thank you again! read more

We have been going to them for 9 years, they are the best. They get you in quickly and all of the staff is very helpful. Also they have been rated best Vet in town by the Register Guards poll, very pet friendly. read more

Took my puppy here for exam and shots. Incredible friendly staff. Dr. Larson is a fantastic vet. He listens to your concerns and give helpful advise on what to worry about and what no worry about. My other dog was sick last year and Dr. Larson helped determine that it was salmon poisoning right away. And then he determined that it would be OK to take him home and give his treatment. He didn't try to sell me on leaving him there so that I would acquire a large vet bill. All in all.... The staff is friendly and Dr. Larson is great. read more

Doctor Norton and staff were quick to help with my emergency and they took such kind care of my dog and kept me posted continually along the way of her recovery. They are extremely professional and so good at what they do! read more

I've been coming here close to 15 years. All staff have been pleasant and easy to work with, even with staff changes. Dr. Larson is amazing as is Dr. Powell. Thanks for taking care of my fur babies. read more

On Tuesday, June 12, 2012, after having a very hectic day, I went to get my Anatolian Shepherd/Akbash 7 month old, newly neutered puppy from West Eugene Animal Hospital ~ I was in terrible mode, however, the receptionist was very kind, even when speaking with the other employees near the reception area regarding me. So, the employees are better than average, with a new Veterinarian Dr. Craig Seyler, whom I did not meet, that performed the surgery on Duke. I am impressed with the level of care, answering of questions, and suggestions given in caring for my family member Duke. I mainly go to this vet hospital for that reason, the care of Duke. By the way, Duke likes them too. This is about the dog. Duke is 7 months old, about 70 pounds, and one of the bigger puppy breeds these folks have. They did a fine job all the way around, the service is exceptional, as each of these vet assistants know their dogs, and if not state it and research the breed online. I recommend them. Connie PS/Their prices are comparable too! read more

I love going here with my dogs they are very helpful & friendly they are very good with animals

We have taken our many pets to Dr. Larson for about 20 years and cannot speak highly enough of him. He is kind and respectful of the pets and of our needs with them. Dr. Larson also has a great sense of humor. The only down side is he has spoiled us for any other veterinary care. The office staff is knowledgeable and friendly and efficient, as are the assistants who help with the animals. read more

Just started here LOVE the Vet and prices seem fair! Veterinarians are super good!! I love the front desk staff! They have helped me with my dog and I will continue to come here with ALL my Vet needs! You should too!! read more

Told me my visit was included in the dental but they won't schedule the dental till after they charge me for a visit if I know that before I would have been ok but they never give me a straight answer on anything after this dental visit I will NEVER come back to this place!!!!! read more

I found WEAH in early 2014, shortly after moving to Eugene. They have provided care for both of my s, Gracie and Rosie. One of the first things I noticed was the overall cleanliness of the hospital. The staff was very friendly and welcoming to me, as a new Eugenian. About a year ago, I was faced with an a very difficult decision regarding five y.o. Rosie. Dr. Nelson, Hanna, and Martha were very caring and supportive during that time, providing me with honest and valuable information during her illness and afterward. I continue to take Gracie to WEAH, and look forward to my visits there. My dogs have had routine visits, teeth cleaning, and urgent care at WEAH. I have found all staff to be compassionate and professional at each visit. read more

This place has great techs that truly care about every animal that comes through the doors. However, after my pup was seen by Dr. Hewitt I am shopping around for new vets. She is condescending, doesn't listen to my concerns, and the overall care my dog received from her was completely unsatisfactory. Refuse to go back to Dr Hewitt. I wish the techs could be my dog's vet. read more

As always, I love the staff and doctors here. Privately owned practice that really cares!

From beginning to end, my experience at West Eugene Animal Hospital exceeded my expectations. I brought my young dog in here for an exam of her leg after she was limping for over a week. The veterinarian took x-rays of her and luckily she just needed rest and made a full recovery. I was happy that I was given options and not forced into taking other measures like a ultra sound. I really appreciate that your first visit is free for each pet. Because of this I brought my 9 year old dog in for a check up and an exam of her teeth. I knew three of her teeth needed to be taken out and she needed a teeth cleaning. The veterinarian and the assistant were both very friendly to me and my dog. They were gently and answered all of my questions thoroughly. My dog had never been under anesthesia before so I was nervous but I felt good leaving her in their care. I dropped her off and later received a call that my poor pup needed 20 teeth taken out!! Of course this was alarming to hear but apparently very common in small dogs at this age. I explained to them that I wasn't able to pay for all of the teeth right now and to cap it at a certain amount. When I picked up my dog she was groggy from the anesthesia but she looked great and did very well. I was so impressed with how they treated her and how much they helped me with her teeth. They were able to get the majority out and I can tell she feels so much better now. I do wish the cone to keep her from scratching came complimentary but it was only $13 so no big deal. Thank you so much to everyone at West Eugene Animal Hospital! I truly appreciate how much you helped out my furbaby! read more

Great Animal Hospital with caring, friendly, competent staff. I drive in from Junction City to have my pet seen there.

I love the people at West Eugene. They really show that they care about my family's pets. All of my extended family has made West Eugene their new Veterinary for their pets. read more

We love West Eugene Animal Hospital. They always go above and beyond with our dogs. Dr. Seyler and Dr. Larsen are awesome as is the rest of the staff. read more

Dr. Norton is very rude, and to be honest, condescending. The moment she walked in to the room there was just a bad energy about her. I don't know if she was stressed or what, but for the amount people are paying to get their animals seen I expect professionalism. The only saving grace about the entire vet visit was probably the kindness shown by the vet tech. Young lady, clearly you are in the right kind of work and perhaps you can give your Superior a few pointers! ;) The vet also tried to push us to purchase oral flea medication several times after we'd already made it clear our dog has problems stomaching the Nextguard brand they sell. When the vet tech came back in with an itemized list of medications for our dog I AGAIN had to tell them we were NOT interested in purchasing the flea meds. Really annoying when your dog's doctor doesn't listen to a word you say. Also, the front staff too are unprofessional making personal phone calls on the clock. Definitely will be looking elsewhere for a new vet. read more

I always love visiting West Eugene Animal Hospital. The vets and staff are all friendly and knowledgeable, and I feel like they really care about my pets. They're willing to answer the silliest of questions and I have never had a bad experience here. They go above and beyond and you can tell with every interaction that the animals are their first priority. They will answer questions over the phone and take the time during any appointment to make sure all of your questions are answered. I would highly recommend them to anyone looking for a vet they can trust. read more

I want to thank everyone in the office for their love and support. We were new to the area when my dog suddenly took a turn for the worst. They got us in right away even though our dog had never been seen there before. I knew what was going on wasn't good. Even though the appointment was scheduled suddenly, they spent 3 hrs making sure before telling me the news. Our dog was my daughter's best friend. We have been through so many losses these past 3 yrs. I was terrified of how this would impact her. It was only 4 days later that we knew it was time for us to let him go. In our time of need, the doctors & staff were caring and patient. They made our experience peaceful. They made it the best that moment it could be, given the circumstances. Then after 2 weeks I received a check in the mail reimbursing me for a test and something else. I never expected them to do this. I want everyone to know how much it all meant to my family and I. It made the loss for my daughter bearable. She is handling it very well. I can't thank you all enough! Klank's owner, Michelle read more

I will start by saying that I am not an easy pet parent. Like most people, my pets are my kids. I have been going to this vet since I had an apartment on City View in 1995. They have always been kind and compassionate, even in the face of my unruly distress! They work hard to get you in if there is an emergency and they take time to discuss issues with you on the phone. Dr. Young has come to our house to help our cat pass in the comfort of his home and arranged for the cremation services. Dr. Larson has called me after hours and patiently answered (probably the same, but phrased differently) questions until I was satisfied I understood. All the staff are wonderful but Hanna is especially warm and empathetic and always tries to be reassuring. I have one cat that was on the verge of death from kidney failure last fall and it was weeks and weeks of back and forth. It was incredibly stressful and I was a wreck. Though they had every reason to be otherwise, they were still patient and caring. For all our sake, I switched to the mobile pet vet for that kitty's care but just this week we discovered our other kitty is now suffering from kidney failure. I didn't hesitate for a minute to take him to West Eugene for his care. I highly recommend this clinic and feel confident that they will do everything possible to take the absolute best care of your fur babies. read more

FANTASTIC clinic! I used to take my cat to a perfect clinic in Bend, but after moving to Eugene, I was having trouble finding a good vet. When I needed vaccines and a checkup, I decided to try West Eugene, and it was definitely the best choice! The receptionist was very nice and helpful, assisting me with a few parts I didn't get on the new patient form, even though she was pretty busy with other stuff (that phone was ringing off the hook). The vet and tech were great, and went over in detail what I should do to reduce my cat's weight, giving me a lot of different suggestions that complied with my picky kitty's diet. They also didn't force any unnecessary or expensive treatments or vaccines on me, as many vets do, they just gave the ones that had to be done and said I was free to bring her in again at a later date for the other vaccines, or I could pick up topical treatments to do them myself. Along with the great service, there were a lot of other perks. The entire clinic was extremely clean. The floors didn't even look like they had footprints on them. They have comfortable couches in the lobby rather than hard benches or chairs, so if you find yourself waiting awhile (our wait was short), it's very comfortable. One neat thing they have is these little Feliway pheromone diffusers all throughout the building, which is great for making cats feel comfortable. Usually my cat is extremely stressed and freaks out when we go to a vet, but because of the Feliway, she was totally calm. I've never been to a clinic that had those diffusers, so it was a nice touch. Also, I went into the clinic expecting to pay anywhere from $60 to $100 on the checkup and vaccines, but they only charged me for the vaccine, because I was new to the clinic. I've never been to a vet who offered such a courtesy. Usually you get charged a "new patient fee" but West Eugene totally flips that on its head! So overall, the visit was a great experience, comfortable with no stress, educational as to the diet my cat should be on, and astonishingly affordable. I was sad to leave our perfect clinic in Bend, Oregon, but I'm excited that I've found yet another perfect clinic in Eugene. Definitely my go-to for all my cat's health needs! read more

nothing better than getting told that my dog would get in quickly and then having to leave after 2 hours of waiting, on top of the fact they said my dog could be in the waiting room (knowing her condition) and within two minutes i was asked to wait with her in the car, where we proceeded to wait 2 hours.. people are nice, but not bothered by anything that doesn't do with them. read more

I made the excruciatingly difficult decision to put our beloved 17 year old cat down. The vet and his assistant were so compassionate and competent as they guided us through this most painful experience. I am grateful for the care they gave us and our old best buddy. read more

I moved to Eugene a little more than a year ago, having left behind a vet clinic I'd used for more than 20 years. West Eugene Animal Hospital got me in right away and treated my wheezing dog with skill and compassion. I have taken both dogs and cats to WEAH in the past year. Treatment options are clearly laid out, with reasonable advice and estimates. I am confident about recommending this practice for your beloved pets. It's where I take mine. read more

Best vet experience! Every aspect of our visit has been a pleasure, from the moment we enter the clinic to the minute we leave. Hands down the most friendliest and knowledge staff that Eugene has to offer. read more

If you truly, love your pets, PLEASE DO NOT take them here. NOT an animal hospital! The staff was rude and incapable. They could not even give me the time to explain where my records needed to be sent (they were too busy). Thank you to Dr. Powell, as she was the only one who showed any compassion. read more

The office is beautiful, but the service and prices- not so much. Front office staff was unfriendly, and did not even acknowledge my dog even though he was a new patient. Many vet offices know who you are when you walk in, making the visit enjoyable and personable. Furthermore, I waited for nearly 35 minutes in the appointment room for the doctor. Ended up having my appointment at 12:40, when it was set for noon. Assistant in the back was very kind and made up for the lack of care I received from the front end staff. Vet very briefly saw my dog, handled him rougher than I would have liked, and then proceeded with telling me my dog has a number of other issues that he would like to address. Mind you- I emphasized prior to discussion, that I didn't have disposable money. The vet was like a tornado, the way he rushed in and out of the appointment room, living little time for questions. Almost 15 minutes later the assistant came back in with a cost breakdown sheet. $800..... My dog needed a single skin tag removed. I then brought him back to our regular vet (who is much farther away than the West Eugene location, hence why we were exploring other options) who removed the concerning skin tag, and a smaller one (free of charge) for $250.00. I don't know if these people are in the business of burning holes in the pockets of worried pet owners- but I will not be returning to this vet office. read more

I have taken my dog, Gizmo, to see Dr. Larson at West Eugene Animal Hospital twice since being referred to Dr. L. months ago, and I have nothing but good things to say about him. I go by what my dog tells me with regards to whether we'll be returning to see a vet or not, and Gizzy has never expressed any concern or displeasure with his visits with Dr. L. Gizzy is on a special vegetarian diet and I wondered when I first met Dr. Larson how he'd respond to that information. He responded very positively and was interested to learn more, even following up with me a few days after the visit after he'd had a chance to look at the diet and analyze it. I appreciated his willingness to see things "outside the box" as well as his feedback. I like his laid-back approach as well; he has never expressed an interest in getting me to spend more money by selling me on procedures or products, something I appreciate a great deal. I can say without hesitation that Gizzy will be seeing Dr. Larson for many years to come! read more